Competitive Intelligence for Business Enhancement

Author(s):  
Relebohile Moloi

Many organisations employ Competitive Intelligence (CI) to enable and support their goals and objectives, periodically. The CI is deployed by many organisations mainly to collect and analyse relevant data for decision making and competitive advantage. CI products are deployed in various ways in different contexts. CI products differ in many ways such as in terms of compatibility and the functionalities that they offer. The functions of a CI product are considered to be of significant to the organisation that deploys it. Otherwise, it would be short of enabling and supporting its objectives. The compatibility is critical mainly because each environment is unique. Many organisations have acquired CI products which they could not use because of compatibility challenges they encountered during implementation. This is one of the reasons why the criteria for selection and deployment of CI products are very important in many organisations as explored and presented in this chapter.

Author(s):  
Relebohile Moloi ◽  
Tiko Iyamu

Due to increasing challenges, as well as competitiveness, many organisations have sought advantaging and beneficiary techniques and options. One of those options is through Competitive Intelligence (CI) products, which some organisations have come to rely upon for sustainability and competitive advantage. Unfortunately, and to some degree, fortunately, there are different CI products which organisations could choose from. The products are supposed to be selected and deployed based on organizational requirements from both technical and business perspectives. Some organisations deploy more than one competitive intelligence product. Others are not guided, and do not understand the essence of the deployment, regarding achieving the organisational objectives. The fortunate and unfortunate situations which occur in the deployment of CI products in organisations are drawn from relationships amongst stakeholders in the selection and implementation processes. The relationships are manifested from control of sources which use the power for decision making. The relationships emanate from the fact that there are no proper comparisons of the products, driven by requirements. As a result, the organisations are faced and challenged with duplication and waste of resources. They struggle to determine their competitive advantage. This situation further manifests the complexity of technical and business artefacts. Case study research was conducted to understand how CI products are deployed in the organisation. A sociotechnical theory, actor-network theory was employed in the analysis of the data, primarily to examine and understand how control of resources for power defined and shaped relationships.


2019 ◽  
Vol 8 (3) ◽  
Author(s):  
Eduardo Rafael Poblano Ojinaga

In order to increase their competitiveness, companies need information forproblem analysis, to develop strategies and for decisions making. One way to achieve this isthrough methodologies, among which competitive intelligence stands out. For Pellissier &Nenzhelele (2013) competitive intelligence is a process or practice that produces anddisseminates actionable intelligence by planning, ethically and legally collecting, processing andanalyzing information from and about the internal and external or competitive environment inorder to help decision-makers in decision-making and to provide a competitive advantage to theenterprise. Because of its importance this paper presents an investigation using a meta-analysismethodology of 72 papers published between 2000 and 2015 of applications of competitiveintelligence in México. In recent years the practice of competitive intelligence has beenincreasing in México, though its use is not yet widespread. This is why it is important todisseminate and promote the growth of competitive intelligence theory.


Author(s):  
Tiko Iyamu ◽  
Relebohile Moloi

Organisations employ different strategic tools such as Competitive Intelligence (CI) to enable and support their goals and objectives, periodically. Unfortunately, the tools do not seem to resolve the challenges that they were deployed for. This could be attributed to the fact that there is too much focus on the tools, and less attention on the social interaction which occurs in the process. The CI is deployed by many organisations primarily to collect and analyse relevant data for decision making, and competitive advantage. However, CI products are deployed in various ways, and in different contexts. CI products differ in many ways such as in terms of compatibility and functionalities that they offer. These are some of the factors that are driven and shaped by non-technical interplay. How organisations deploy CI products has been a challenge, and it is difficult to understand. Some organisations did acquire CI products, unfortunately, they could not make use of it as intended. This is attributed to compatibility challenges which they encountered during the implementation of the product. This is the primary motivation for this article. A qualitative case study research was conducted in order to examine how CI products are deployed in organisations. Analysis of the data was done, using the Moments of Translation from the perspective of actor network theory to understand how the interaction and interplay amongst actors, shapes and deployment of CI in the organisation that deploys it.


2016 ◽  
Vol 14 (4) ◽  
pp. 221-229
Author(s):  
Tshilidzi Eric Nenzhelele

In spite of ethical concerns surrounding the practice of competitive intelligence (CI), firms in the property sector practise CI ethically and legally. No research has been conducted to establish the factors that influence firms in the property sector to practice CI ethically and legally. This research aimed to explore the literature to establish factors that may influence property practitioner firms to practise CI legally and ethically. The research was qualitative in nature and used content analysis to analyze the collected data. The research established eight factors that may influence property practitioner firms to practise CI ethically and legally. Keywords: competitive intelligence, competitive intelligence ethics, competitive intelligence code of ethics, competitive advantage, decision making, property sector, real estate JEL Classification: M54


2018 ◽  
Vol 28 (5) ◽  
pp. 1489-1496
Author(s):  
Branislav Stanisavljević

Research carried out in the last few years as the example of companies belonging to the category of medium-size enterprises has shown that, for example, typical enterprises, of the total number of data processed in information of importance for its business, seriously takes into consideration and process only 10% of the observed firms. It is justifiable to ask whether these 10% of the processed and analyzed business information can have an adequate potential or motive power to direct the organization to success that is measured by competitive advantages and on a sustainable basis? Or, the question can be formulated: what happens to the rest, mostly 90% of the information that the enterprise does not transform into a form suitable for business analysis and decision-making. It is precisely the task of business intelligence to find a way to utilize all the data collected and processed in the business decision-making process. In this regard, we can conclude that Business Intelligence is, in fact, the framework title for all tools and / or applications that will enable the collection, processing, analysis, distribution to decision-making bodies in the business system in order to derivate from this information valid business decisions - as the most important and / or most important task of the manager. Of course, from an economic point of view, the best decisions are management decisions that provide a lasting competitive advantage and achieve maximum financial performance. This means that business intelligence actually allows a more complete and / or comprehensive view of the overall business performance of all its parts and subsystems. But the system functions can be measured essential and positive economic and financial performance, as well as the position in the branch of the business to which it belongs, and wider, within the national economy. (Of course, today the boundaries of the national economy have become too crowded for many companies, bearing in mind globalization and competitiveness in the light of organization of work and business function). The advantage of business intelligence as a model, if accepted at the organization level, ensures that each subsystem in the organization receives precisely the information needed to make development decisions, but also decisions regarding operational activities. So, it should be born in mind that business intelligence does not imply that information is shared on some key words, on the contrary, the goal is to look at the context of the business, or in general, and that anyone in the further decision hierarchy can manage exactly the same information that is necessary for achieving excellent business performance. Because, if the insight into the information is not complete, the analysis is based on the description of individual parts, i.e. proving partial performance in the realization of individual information, which can certainly create a space for the loss of the expensive time and energy. Illustratively, if the view, or insight into the information, is not 100%, then all business decision-making is like the song of J.J. Zmaj "Elephant", about an elephant and a blindmen, where everyone feels and act only on the base of the experienced work, and brings judgment on what is what or what can be. As in this song for children, everyone thinks that he touches different animals and when they make claims about what they feel, everyone describes a completely different life. Therefore, business intelligence implies that information is fully considered and it is basically the basis or knowledge base, and therefore the basis of business excellence. In doing so, the main problem is how information is transformed into knowledge and based on it in business decision making. It is precisely in this segment that the main advantage of business intelligence is its contribution to the knowledge and business of the company based on power of knowledge. Therefore, for modern business conditions, it is characteristic that the management of the company is realized on the basis of partial knowledge about stakeholders (buyers, suppliers, competitors, shareholders, governments, institutional framework, legislation), and only a complete overview of managers at the highest level in all these partial interest groups allows managers to have a “boat” called the organization of labor leading a safe hand through the storm, Scile and Haribde threatens to endanger business, towards a calm sea and a safe harbor - called a sustainable competitive advantage based on power and knowledge.


Author(s):  
Muhammad Shujahat ◽  
Saddam Hussain ◽  
Sammar Javed ◽  
Muhammad Imran Malik ◽  
Ramayah Thurasamy ◽  
...  

Purpose The purpose of this study is primarily to discuss the synergic and separate use of knowledge and intelligence, via knowledge management and competitive intelligence, in each stage of strategic management process. Next, this paper aims to discuss the implications of each stage of strategic management process for knowledge management and competitive intelligence and vice versa. Design/methodology/approach A systematic literature review was performed within time frame of 2000-2016. Extracted information from reviewed studies was synthesized and integrated in strategic management model of Fred David. Findings A strategic management model with lens of knowledge management and competitive intelligence is proposed. Each stage of knowledge management process has implications for knowledge management and competitive intelligence and vice versa. In addition, synergic and separate use of knowledge and intelligence results in effective decision-making, leading to competitive advantage. Research limitations/implications Learning curve of knowledge management and competitive intelligence and being limited to the use of Fred David model are among the many key limitations. Practical implications Experts of knowledge management, competitive intelligence and strategic management can use this study to gain competitive advantage based on knowledge and information resources. Organizations should have knowledge management function and competitive intelligence to support the strategy formulation, implementation and evaluation. Social implications Readers can take a view for how they can manage their knowledge and information resources from a strategic perspective. Originality/value This study proposes a strategic management model with lens of knowledge management and competitive intelligence. The model discusses ways for synergic and separate use of knowledge and intelligence in each stage of strategic management, leading to competitive advantage. In addition, it discusses the holistic and integrated implications of knowledge management and competitive intelligence for each stage of strategic management process and vice versa.


2021 ◽  
Author(s):  
Pang william panggantara

Fourth wave of industrial revolution is marked by the use of information technology, artificial inteligence (A.I), and automatic engines. Competitive advantage has become a necessity for every business actor when they wants to competing in the global market. The current condition definitely encouraging the occurence of massive transformation at all business levels and units this condition happens because every business actor can enter from and any other countries markets easily. this condition making professionalism of every business actor is highly prioritized like many case in the business decision making and continous innovation.


2020 ◽  
Vol 214 ◽  
pp. 01016
Author(s):  
Gao Wei ◽  
Xinjuan He ◽  
Huan Wang ◽  
Li Rui ◽  
Luo Jialing ◽  
...  

In recent years, the fresh food e-commerce platforms have been developing rapidly with facing increasingly fierce market competition. From the perspective of value co-creation, the core competitive advantage of enterprises in the future lies in creating unique values with customers. Starting from the perspective of innovation, this study explores the relationship fresh food e-commerce consumption experience and customer fit, so as to provide decision-making reference for the management of the platforms.


2018 ◽  
Vol 5 (1) ◽  
pp. 119-127
Author(s):  
Lala Nilawati

Abstrak Teknologi informasi (TI) menjadi bagian penting dalam menentukan keberhasilan perusahaan. TI memberikan kesempatan untuk mendapatkan keunggulan kompetitif dan menawarkan perlengkapan untuk meningkatkan produktifitas. PT Triexpi Properti Advisindo merupakan Perusahaan Konsultan dibidang properti, yang sudah menerapkan penggunaan teknologi informasi untuk pengelolaan data sistem informasi penyewaan properti yang berbasis web. Untuk memaksimal penggunaan teknologi informasi di perusahaan ini, maka akan dibutuhkan kegiatan audit IT. Audit TI yang dilakukan pada penelitian ini akan difokuskan untuk melakukan evaluasi terhadap rancangan database pada sistem informasi penyewaan properti pada PT Triexpi Properti Advisindo. Kegiatan audit TI ini bertujuan untuk evaluasi pengelolaan data pada sistem informasi penyewaan dengan menggunakan Domain Delivery & Support (DS)-DS11, yang membahas tentang bagaimana mengelola data secara efektif, yaitu dengan melakukan identifikasi kebutuhan data menggunakan kerangka kerja Cobit 4.1. Kemudian akan digunakan model maturity untuk mengontrol proses-proses TI, dengan menggunakan metode penilaian/scoring. Dengan adanya audit pada sistem informasi ini, diharapkan dapat menunjang semua kegiatan perusahaan dan memberikan informasi yang dibutuhkan baik oleh karyawan maupun Direktur dalam menentukan pengambilan keputusan. Kata Kunci: Audit TI, COBIT 4.1., Domain Delivery & Support (DS) - DS11 Abstract Information technology (IT) becomes an important part in determining the success of the company. IT provides an opportunity to gain competitive advantage and offer equipment to increase productivity. PT Triexpi Properti Advisindo is a property consultant company, which has applied the use of information technology for data management of web based property rental information system. To maximize the use of information technology in this company, it will require IT audit activities. IT audit conducted in this research will be focused to evaluate the database design on property information rental system at PT Triexpi Properti Advisindo. This IT audit activity aims to evaluate the management of data on rental information systems using Domain Delivery & Support (DS) - DS11, which discusses how to effectively manage data by identifying data needs using Cobit 4.1. Then the maturity model will be used to control the IT processes, using the scoring method. With the audit on this information system, is expected to support all the activities of the company and provide information needed both by employees and Directors in determining decision making. Keywords: Audit TI, COBIT 4.1., Domain Delivery & Support (DS) - DS11.


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