Investigating the Relationship between Educational Quality and Students&#39; Satisfaction

Educational Quality ◽

Future Research ◽

Satisfaction Level ◽

Technical Quality ◽

Professional Programs ◽

Functional Quality ◽

Higher Educational ◽

The Relationship ◽

Students Satisfaction

This research aims at investigating the relationship between higher educational quality and students' satisfaction who are studying in the professional programs (MBA, DBA, and Diploma) offered by Faculty of Commerce, Cairo University. The research depends on stratified random sample of 235 students. The response rate is 83.9% and data is analyzed by different statistical methods. The research ends with the following results: (a) there is positive, strong, and significant relationship between higher educational quality and students' satisfaction level; (b) there is positive, strong and significant relationship between functional quality, technical quality, college image and the overall higher educational quality; (c) there is positive, strong, and significant relationship between functional quality, technical quality, college image and students' satisfaction level; (d) technical quality is the strongest determinant of the educational quality followed by college image and finally functional quality. Finally, the research ends with some suggested points for future research.

Statistical analysis of factors affecting the service quality of Jetstar Pacific Airlines

Science and Technology Development Journal ◽

10.32508/stdj.v18i2.1073 ◽

2015 ◽

Vol 18 (2) ◽

pp. 67-75

Author(s):

Nhan Huu Huynh ◽

Dung Anh To

Keyword(s):

Factor Analysis ◽

Statistical Analysis ◽

Service Quality ◽

External Environment ◽

Technical Quality ◽

Quality Model ◽

Factors Affecting ◽

Functional Quality ◽

The aim of this paper is to study the effects of service quality in Jetstar Pacific Airlines towards customer’s satisfaction under the perspective of Servqual and Gronroos service quality model and the relationship between functional quality, technical quality, internal and external environment influences mediated by Jetstar Pacific Airlines images and service quality using the main statistical methods such as factor analysis and multiple linear regression.

A Study of Relationship of Perceived Organizational Politics and Spirituality at Workplace in IT and ITES Organizations

Global Journal of Enterprise Information System ◽

10.18311/gjeis/2016/7283 ◽

2016 ◽

Vol 8 (1) ◽

pp. 1

Author(s):

Puja Khatri ◽

Pragya Gupta

Keyword(s):

Inverse Relationship ◽

Workplace Spirituality ◽

Organizational Politics ◽

Future Research ◽

Perceptions Of Organizational Politics ◽

Negative Context ◽

Organization Analysis ◽

Relationship Of ◽

The increasing popularity of workplace spirituality has been associated with a myriad of benefits it is purported to bring about in the organizations, however not many empirical evidences of its inverse relationship with organizational politics have been reported. A sample of 202 employees from IT and ITES sectors based out of Delhi NCR was studied to not only examine the relationship of workplace spirituality with perceptions of organizational politics in a negative context as is popularly viewed but also look at the concept of positive/constructive politics at play in the organization. Analysis indicates significant relationship with the negative POPS but no relationship found with respect to positive politics. The reasons for these findings, its consequences and implications as well as directions for future research have been discussed.

Relationship between Suicidal Ideation and Cognitive Distortion Among Undergraduates

Malaysian Journal of Social Sciences and Humanities (MJSSH) ◽

10.47405/mjssh.v5i9.474 ◽

2020 ◽

Vol 5 (9) ◽

pp. 30-38

Author(s):

Tan Yao Xiong ◽

Amalia Madihie ◽

Jamayah Saili ◽

Mohamad Azhari Abu Bakar ◽

Rizal Abu Bakar ◽

...

Keyword(s):

Suicidal Ideation ◽

Multiple Regression ◽

Cognitive Distortion ◽

Future Research ◽

Suicidal Thoughts ◽

Purposive Sampling ◽

Study Results ◽

Career Advice ◽

Suicide has become a debilitating issue. Although it is a preventable condition but failure to understand the thinking pattern could significantly dampen the effort to avert it. Despite being an important issue, there is still a lack of study centralising into the thinking pattern when suicidal thoughts are mooted in. Due to this gap, this study was set to examine the relationship between cognitive distortion and suicidal ideation. Using purposive sampling 414 students whose were seeking career advice were recruited to participate in this study. Results indicated that there was a significant relationship between cognitive distortion and suicidal ideation. Using multiple regression, the finding showed that out of 10 thinking patterns, overgeneralisation contributes the most to the suicidal thoughts. These findings will help professionals to understand better the nature of suicidal ideation and assist them in providing better services and alleviating its symptoms. This study also discussed the limitations and the directions for future research.

Service Quality Provided by Colleges in Chitwan and Its Impact on Student Satisfaction

Nepalese Journal of Management Research ◽

10.3126/njmgtres.v1i0.37316 ◽

2021 ◽

Vol 1 ◽

pp. 15-21

Author(s):

Shiva Prasad Poudel

Keyword(s):

Service Quality ◽

Student Satisfaction ◽

Sampling Technique ◽

Level Of Satisfaction ◽

Quality Dimensions ◽

Service Quality Dimensions ◽

The Relationship ◽

Students Satisfaction

This study attempts to examine the relationship between service quality dimensions (tangibility, reliability, responsiveness, assurance and empathy) and students’ satisfaction. Furthermore, this study is also examining critical factors in service quality dimensions (tangibility, responsiveness, reliability, assurance and empathy) that contribute most to the satisfaction of the students. The study employed both purposive and stratified sampling technique by using a set of questionnaires that was distributed to 120 college students in three of the colleges (Balkumari College, Saptagandaki Campus and Birendra Multiple Campus) in Chitwan. However the study found that there is a positive significant relationship between service quality dimensions and students’ satisfaction. The study also found that Empathy has significant relationship with student’s satisfaction in the students’ perception of service quality rendered by their colleges. Finally the study concludes that assessing level of satisfaction and continuous improvements of the quality of services that colleges provide to their students will help management and other staff of these colleges to reach organizational success.

The relationship between athletic team fiscal expenditures on athletic and academic success for NCAA Division II football and basketball programs

10.32469/10355/85803 ◽

2021 ◽

Author(s):

◽

John B. Moseley

Keyword(s):

Academic Success ◽

Future Research ◽

Ncaa Division Ii ◽

Success Rates ◽

Athletic Department ◽

Women's Basketball ◽

Athletic Team ◽

Division Ii ◽

Athletics at National Collegiate Athletic Association schools have played a major role in the educational experience of students, alumni, and surrounding communities since they were first introduced to college campuses. This study examined the relationship between athletic team fiscal expenditures on athletic and academic success for NCAA Division II football and men's and women's basketball programs. There was a void in the literature as it relates to the relationship of athletic spending on specific sports at the Division II level. The quantitative study used correlation and regression analyses. This study found a positive statistically significant relationship between athletic spending and overall win percentage in all three sports. Only women's basketball demonstrated a statistically significant relationship between Academic Success Rates scores and total team expenses. Recommendations for future research include utilizing total athletic department expenses to evaluate the relationship with academic success of all sports at an institution. As sport-specific expenses may not be used to support academic services within the sport, total athletic department expenses may better represent a university's commitment to its student-athletes' academic success.

In the Eyes of the Gatekeepers

The Police Journal Theory Practice and Principles ◽

10.1177/0032258x16646406 ◽

2016 ◽

Vol 89 (4) ◽

pp. 269-289 ◽

Cited By ~ 8

Author(s):

Guangzhen Wu ◽

Francis D Boateng ◽

Yuan Yuan

Keyword(s):

Personality Traits ◽

Police Officers ◽

Future Research ◽

Cross Sectional ◽

Mixed Feelings ◽

The Relationship ◽

Chinese Police ◽

Chinese Public

The purpose of this paper is to examine Chinese police officers’ attitudes toward the individuals they serve and protect. Using cross-sectional data collected from 271 police officers in a Chinese police university, this paper examines the effects of officers’ perceptions of citizens’ cooperation, compliance with laws, recognition and disrespect. Chinese police officers generally have mixed feelings about citizens. While officers negatively perceived citizens’ levels of cooperation, they believed the Chinese public were law-abiding and recognised the police for their work. Results further revealed a significant relationship between officers’ attitudes and their sense of effectiveness and behaviour. Future research should include more attitudinal dimensions, such as officers’ personality traits, and examine the relationship from a longitudinal perspective. Findings provide insights for Chinese administrators to reform the police with a focus on strengthening citizen–police relationships.

Transactional Leadership and Job Performance: An Empirical Investigation

Sukkur IBA Journal of Management and Business ◽

10.30537/sijmb.v2i2.94 ◽

2015 ◽

Vol 2 (2) ◽

pp. 74 ◽

Cited By ~ 2

Author(s):

Syed Mir Muhammad Shah ◽

Kamal Bin Ab. Hamid

Keyword(s):

Job Performance ◽

Transactional Leadership ◽

Middle Managers ◽

Empirical Investigation ◽

Survey Method ◽

Future Research ◽

Present study investigates the relationship between transactional leadership and job performance in the six large banks of Pakistan. The survey method was used to collect data from the middle managers of six large banks of Pakistan. The data was analyzed and reported using Smart-PLS and its standard reporting style. The findings of the study reveal that transactional leadership has significant relationship with job performance. The last part of the paper presents insights on future research.

Relationship between the clinical assessment of maxillary and mandibular complete denture stability and denture-bearing area towards the patient’s satisfaction level

Padjadjaran Journal of Dentistry ◽

10.24198/pjd.vol30no2.18322 ◽

2018 ◽

Vol 30 (2) ◽

pp. 92

Author(s):

Putri Welda Utami Ritonga ◽

Luveena Loshini Prabakaran

Keyword(s):

Cross Sectional Study ◽

Complete Denture ◽

Clinical Aspects ◽

Satisfaction Level ◽

Clinical Environment ◽

Cross Sectional ◽

Patient’S Satisfaction ◽

The Stability ◽

Introduction: The dentist’s evaluation of complete denture often differs from the patient’s evaluation. Dentists are more prioritising the clinical aspects of the dentures, such as vertical dimension, aesthetical, stability, and denture-bearing area, while patients are more prioritising their satisfaction based on aspects such as aesthetical, mastication, comfort, and phonetic ability. The purpose of this study was to determine the relationship between the stability of maxillary and mandibular denture-bearing area towards the complete denture patient’s satisfaction level. Methods: This study was a cross-sectional study with purposive sampling as the sampling method. The sample of this study was as much as 30 complete denture patient. The patients were interviewed using a questionnaire in each of the patient’s house, to obtain a more honest patient’s satisfaction assessment on the dentures, without being affected by any clinical environment and assessment. The interview was conducted before the clinical evaluation was performed. The statistical analysis was performed using the Fisher’s test. The stability of the denture-bearing area was evaluated clinically. Mastication ability and patient’s comfort were evaluated using a questionnaire. Result: A significant relationship was found between the stability of maxillary denture-bearing area towards mastication (p = 0.012), and the stability of mandibular denture-bearing area towards mastication (p = 0.029); while no significant relationship was found between the stability of maxillary denture-bearing area towards the patient’s comfort (p = 0,051), and the stability of mandibular denture-bearing area towards the patient’s comfort (p = 0,547). Conclusion: There was a relationship between the stability of maxillary and mandibular denture-bearing area towards the patient’s masticatory satisfaction level. However, the relationship between the stability of maxillary and mandibular denture-bearing area towards the patient’s comfort was not found.

Satisfaction and word-of-mouth at the language centers in Vietnam

10.31219/osf.io/etvjd ◽

2020 ◽

Author(s):

Ha Nam Khanh Giao

Keyword(s):

Factor Analysis ◽

Structural Equation ◽

Affective Commitment ◽

Word Of Mouth ◽

Technical Quality ◽

Good Image ◽

Equation Modelling ◽

Functional Quality ◽

Confirmatory Factor ◽

ABSTRACTThis research analyzes the relationship between satisfaction and word-of-mouth (WOM) at the language centers in HoChiMinh City (HCMC) by questioning 200 current learners. This research uses Cronbach’s Alpha and exploratory factor analysis, confirmatory factor analysis, Structural equation modelling by AMOS program. The results show that WOM Praise and WOM Activity were strongly affected by Affective commitment; Satisfaction was affected the more by Functional quality than by Technical quality; then Satisfaction affects directly and positively on Affective commitment and High-sacrifice commitment, help language centers have the good image in learners’ perception, leads to learners’ WOM Praise and WOM Activity.