Responsible Practices of Stakeholders for Sustained Tourism Destination Development

2018 ◽  
pp. 264-281
Author(s):  
Deepti Jog
Keyword(s):  
Tourism Destination ◽  
Sustainable Practices ◽  
Stakeholder Groups ◽  
The Past ◽  
Multi Stakeholder

Sustainability as a phrase is used differently in a number of frameworks and perspectives and is associated in a different manner by various people. The sensitivity of the sustainability paradigm is appraised due to the industry's juxtaposition to natural assets and closer association with the socio-cultural makeup at an attraction/destination. In the past studies, there is very little consideration given to understanding the stakeholder responsibilities taking into consideration all the stakeholders at an attraction/destination. However, a number of multi-stakeholder studies have supported the fact that there should be unidirectional planning of sustainable practices at an attraction/destination by all the stakeholder groups involved.

scholarly journals Understanding the Importance of Stakeholder Management in Achieving Sustainable Ecotourism

2021 ◽  
Vol 29 (1) ◽  
Author(s):  
Ahmad Salman ◽  
Mastura Jaafar ◽  
Diana Mohamad
Keyword(s):  
Stakeholder Management ◽  
Economic Benefits ◽  
Management Model ◽  
Tourism Destination ◽  
Multiple Stakeholders ◽  
Tourist Destination ◽  
The Past ◽  
Multiple Stakeholder ◽  
Multi Stakeholder

Ecotourism brings many economic, environmental, and socio-cultural benefits to the tourism destination, but its implementation is not simple. Several studies in the past have shown the importance of including stakeholders for the development of ecotourism in the area. Understanding stakeholders varied interests and their power of influence is vital to achieve sustainability in a tourism destination. The study aimed to develop a multi-stakeholder management model that could unite stakeholders towards achieving sustainable ecotourism in the area. A critical synthesis of the literature was conducted by classifying and then critically reviewing the literature to construct and integrate the variables that could help in the better management of stakeholders, which would lead towards the development of a framework that can guide in achieving sustainability in ecotourism. This study validates previous findings and also directs to develop a sustainable ecotourism framework through which the environmental, social, and economic benefits can be achieved in the destination. Understanding multiple stakeholders helps to achieve sustainability and, as a result, makes the tourist destination experience better for both the visitor and host. The developed model would add value to the literature by enriching tourism destination stakeholders understanding, precisely related to the multiple stakeholder management, and leads to achieving ecotourism sustainability.

scholarly journals Conceptual Framework for Assessing Process Variables Salient for Service-Learning Experience

2020 ◽  
Author(s):  
Ka Hing Lau ◽  
Robin Snell
Keyword(s):  
Service Learning ◽  
Community Service ◽  
Course Design ◽  
Learning Experience ◽  
Community Partner ◽  
Positive Role ◽  
Data Set ◽  
The Past ◽  
Multi Stakeholder ◽  
Effective Integration

Service-learning is an established pedagogy which integrates experiential learning with community service. It has been widely adopted in higher education around the world including in Hong Kong, yet the key ingredients that determine its successful impacts for its stakeholders have not been fully assessed. This study reviewed the past literature, which indicates the key ingredients that may be found in successful service-learning programmes. We identify six key ingredients: students provide meaningful service; the community partner representative plays a positive role; effective preparation and support for students; effective reflection by students; effective integration of service-learning within the course design; and stakeholder synergy in terms of collaboration, communication and co-ownership. In order to obtain an inter-subjectively fair and trustworthy data set, reflecting the extent to which those key ingredients are perceived to have been achieved, we propose a multi-stakeholder approach for data collection, involving students, instructors and community partner representatives.

scholarly journals Water–Energy Nexus: Addressing Stakeholder Preferences in Jordan

2020 ◽  
Vol 12 (15) ◽  
pp. 6168 ◽  
Author(s):  
Nadejda Komendantova ◽  
Leena Marashdeh ◽  
Love Ekenberg ◽  
Mats Danielson ◽  
Franziska Dettner ◽  
...  
Keyword(s):  
Probabilistic Approach ◽  
Negotiation Process ◽  
Clear Understanding ◽  
Future Scenarios ◽  
Stakeholder Groups ◽  
Water Energy Nexus ◽  
Ecological Aspects ◽  
The Face ◽  
Stakeholder Preferences ◽  
Multi Stakeholder

The water and energy sectors are fundamentally linked. In Jordan, especially in the face of a changing climate, the water–energy nexus holds a number of challenges but also opportunities. A key point in exploring synergies is the identification of such, as well as the communication between the water and energy sectors. This paper promotes the importance of using a co-creative approach to help resolve opposing views and assessing stakeholder preferences in the context of the water–energy nexus in Jordan. A computer-supported, co-creative approach was used to evaluate stakeholder preferences and opinions on criteria and future scenarios for the energy and water sector in Jordan, identifying common difficulties and possibilities. The criteria describe socio-ecological aspects as well as techno-economic aspects for both systems. Discussing a set of preliminary scenarios describing possible energy and water futures ranked under a set of sector relevant criteria, a consensus between both stakeholder groups is reached. The robustness of results is determined, using a second-order probabilistic approach. The results indicate that there are no fundamental conflicts between the energy and water stakeholder groups. Applying a participatory multi-stakeholder, multi-criteria framework to the energy-water nexus case in Jordan promotes a clear understanding of where different stakeholder groups stand. This understanding and agreement can form the basis of a joint water–energy nexus policy used in the continued negotiation process between and within national and international cooperation, as well as promoting and developing acceptable suggestions to solve complex problems for both sectors.

scholarly journals Realigning Value Chain Concept towards Destination Branding: Zimbabwe Tourism Destination Reality

2015 ◽  
Vol 3 (2) ◽  
pp. 34
Author(s):  
Farai Chigora ◽  
Promise Zvavahera
Keyword(s):  
Human Resources ◽  
Natural Resources ◽  
Brand Equity ◽  
Value Chain ◽  
Local People ◽  
Chain Model ◽  
Sustainable Competitive Advantage ◽  
Tourism Destination ◽  
Sustainable Practices ◽  
Destination Branding

The study analysed the value chain model that was used to analyse the sustainable competitive advantage of manufacturing businesses by Porter in 1985. The processes of the model which are both primary and secondary variables were matched and compared to the tourism destination processes. This was done in order to design a specific value chain model that can be used by a tourism destination so as to improve brand equity. The study therefore analysed Zimbabwe as a tourism destination which needs to improve its brand equity through an effective tourism value chain. The study used a sequential mixed method in order to establish data from respondents. It started with a qualitative design whereby by Zimbabwe tourism destination processes were established through in-depth interviews from various experts in the industry. The identified variables were local people, natural resources and destination marketers. Also the respondents agreed that the secondary factors for a Zimbabwe tourism destination value chain include finance, skilled human resources, infrastructure, sustainable practices and global partnerships. The relationship of Zimbabwe tourism destination variables to Porter’s primary value chain activities were identified through a quantitative design using survey questionnaires. The results of the study showed that the inbound logistics is related to local people, operations to natural resources and outbound logistics to destination marketers. The study recommended a value chain model specifically for tourism destinations that comprise of local people, natural resources and destination marketers as the primary activities. An effective mix of the tourism primary factors and secondary factors (finance, infrastructure, skilled human resources, sustainable practices and global partners) will lead to improved brand equity for the Zimbabwe tourism destination.

Bringing voice in policy building

2017 ◽  
Vol 30 (3) ◽  
pp. 272-308
Author(s):  
Gaetano R. Lotrecchiano ◽  
Mary Kane ◽  
Mark S. Zocchi ◽  
Jessica Gosa ◽  
Danielle Lazar ◽  
...  
Keyword(s):  
Conceptual Model ◽  
Acute Care ◽  
Visual Analysis ◽  
Model Development ◽  
Policy Recommendations ◽  
Care Providers ◽  
Content Type ◽  
Stakeholder Groups ◽  
Multi Stakeholder ◽  
Improved Model

Purpose The purpose of this paper is to describe the use of group concept mapping (GCM) as a tool for developing a conceptual model of an episode of acute, unscheduled care from illness or injury to outcomes such as recovery, death and chronic illness. Design/methodology/approach After generating a literature review drafting an initial conceptual model, GCM software (CS Global MAXTM) is used to organize and identify strengths and directionality between concepts generated through feedback about the model from several stakeholder groups: acute care and non-acute care providers, patients, payers and policymakers. Through online and in-person population-specific focus groups, the GCM approach seeks feedback, assigned relationships and articulated priorities from participants to produce an output map that described overarching concepts and relationships within and across subsamples. Findings A clustered concept map made up of relational data points that produced a taxonomy of feedback was used to update the model for use in soliciting additional feedback from two technical expert panels (TEPs), and finally, a public comment exercise was performed. The results were a stakeholder-informed improved model for an acute care episode, identified factors that influence process and outcomes, and policy recommendations, which were delivered to the Department of Health and Human Services’s (DHHS) Assistant Secretary for Preparedness and Response. Practical implications This study provides an example of the value of cross-population multi-stakeholder input to increase voice in shared problem health stakeholder groups. Originality/value This paper provides GCM results and a visual analysis of the relational characteristics both within and across sub-populations involved in the study. It also provides an assessment of observational key factors supporting how different stakeholder voices can be integrated to inform model development and policy recommendations.

scholarly journals The Representation of Baba-Nyonya Cuisine in the Context of Halal Tourism Industry in Malacca, Malaysia

Humanus ◽  
2020 ◽  
Vol 19 (1) ◽  
pp. 61
Author(s):  
Tuti Elfrida ◽  
Syafiq Akmal Sazali ◽  
Muhammad Nasirin Abu Bakar
Keyword(s):  
Hospitality Industry ◽  
Food Products ◽  
Tourism Industry ◽  
Tourism Destination ◽  
Fast Growing ◽  
The Past ◽  
Assurance System ◽  
Tourism And Hospitality Industry ◽  
Tourism And Hospitality

Culinary becomes one of the fast growing industries along with the development of tourism. The Baba-Nyonya or Peranakan foods is one of Malacca's distinctive dishes as a form of acculturation of Chinese and Malaysian culture which presents to complement the diversity of attractions and services in the Malaysian tourism and hospitality industry. Several Baba-Nyonya restaurants are available in Malacca and most are located in Bandar Hilir, where the Peranakan community lived in the past. Baba-Nyonya restaurants emerge to have contribution to the development of Malaysia as Halal Tourism Destination. This research then finds a form of representation of Baba-Nyonya foods in an effort to provide halal products and services in Malacca, Malaysia. Through observation, interviews, and literature studies it is known that some restaurants are starting to change food menus from pork menus to pork-free menus. Although they do not hold halal certificates, they are categorized as Muslim-friendly Baba-Nyonya Restaurants and visited by Muslim customers. The restaurant does not have pork on its menu, but chicken, duck, seafood and vegetables. Also, there is one Baba-Nyonya restaurant who has obtained a halal kitchen certificate and a certificate of cleanliness application, so that it can be a reference in the Halal system and industry. The establishment of a halal assurance system can also be pursued in order to further enhance the confidence of Muslim customers of the Baba-Nyonya food products consumed.

scholarly journals Exploring the significance of stakeholder management in ecotourism implementation

2020 ◽  
Vol 11 (1) ◽  
pp. 19-19
Author(s):  
Ahmad Salman ◽  
Mastura Jaafar ◽  
Diana Mohammad
Keyword(s):  
Content Analysis ◽  
Natural Resources ◽  
Stakeholder Management ◽  
Successful Implementation ◽  
Tourism Destination ◽  
Mass Tourism ◽  
The Past ◽  
Stakeholder Interests ◽  
Negative Impacts

Ecotourism is one of the fastest-growing sectors of tourism. It is considered to be an alternative to mass tourism. The negative impacts, such as loss of biodiversity and loss of natural resources is confronted with the help of ecotourism. For the past years, stakeholders are considered to be vital for ecotourism implementation. Successful implementation of the ecotourism is not possible without the understanding, involvement and management of the stakeholders. Stakeholder management is vital for the successful ecotourism implementation in the destination, but it is not as simple as it sounds. Even though many types of research have been made on the issue of achieving ecotourism sustainability in tourism destination but there is still a lack of a robust and proper model that can assist in the management of stakeholders which can help to unify stakeholders to achieve sustainable ecotourism in the destination. Therefore, the aim of this study is to explore the importance of identifying stakeholder management significance that can enhance stakeholder interests to unify them towards achieving sustainable ecotourism in the destination. Content analysis was done of the articles finalized for this study, and it was concluded that in order to manage stakeholders, their engagement has to be well planned by understanding their interests and level of influence. The management of the stakeholders varies accordingly to the destination due to which it has to be carefully planned so that sustainable ecotourism can be implemented in the destination. Keywords: ecotourism, engagement, stakeholder management, sustainable ecotourism

Internal Audit Quality: Insights from Audit Committee Members, Senior Management, and Internal Auditors

2017 ◽  
Vol 37 (4) ◽  
pp. 235-259 ◽  
Author(s):  
Andrew J. Trotman ◽  
Keith R. Duncan
Keyword(s):  
Audit Committee ◽  
Audit Quality ◽  
Internal Audit ◽  
Senior Management ◽  
Five Dimensions ◽  
Internal Auditors ◽  
Stakeholder Groups ◽  
Stakeholder Perspective ◽  
Output Dimension ◽  
Multi Stakeholder

SUMMARY We investigate the concept of internal audit function (IAF) quality from a multi-stakeholder perspective through conducting 36 interviews with key IAF stakeholder groups: audit committee members, senior management, internal audit executives, and outsourced internal audit partners from the major accounting firms. We adapt established quality frameworks that suggest quality is a five-dimensional construct (including input, process, output, outcome, and contextual dimensions) to the internal audit context. We find that the various stakeholder groups focus on different quality dimensions in their evaluation of IAF quality. For example, the groups focus on the process dimension (internal audit executives), output dimension (audit committee members and internal audit partners), or outcome dimension (senior management and internal audit partners). We also find that the five dimensions comprise multiple indicators of IAF quality. We conduct six supplementary interviews with external audit partners to compare their insights on IAF quality to the focal IAF stakeholder groups. External auditors evaluate quality via the output dimension after an ex ante assessment focusing on the input dimension. Finally, we contribute to the IAF quality literature by developing a multi-stakeholder IAF quality framework.

Emergency managers as community change agents: An expanded vision of the profession

2014 ◽  
Vol 12 (1) ◽  
pp. 9 ◽  
Author(s):  
Thomas E. Drabek, PhD
Keyword(s):  
Homeland Security ◽  
Paradigm Shift ◽  
Change Agents ◽  
Community Change ◽  
Stakeholder Groups ◽  
Strategic Vision ◽  
The Past ◽  
Emergency Managers ◽  
Security Personnel ◽  
The Us

Reflecting the historical evolution of attack preparedness, technological failures, and so-called natural disaster events, the profession of emergency management confronts new challenges today. In part, these reflect important cultural differences among stakeholder groups, especially local emergency managers, homeland security personnel, and those focused on public health threats and business continuity. An expanded and more strategic vision of the profession is required wherein fundamental assumption sets are placed into broader contexts. Contrary to the drift experienced in the US during the past decade, a major paradigm shift is required reflecting new orientations and program priorities.

scholarly journals Exploring multi-stakeholder perceptions of practice-related facilitators to optimising the quality of integration of regulated pharmacy technicians in community pharmacy in Ontario: a qualitative study

2021 ◽  
Author(s):  
Maryam Jetha ◽  
Kenneth K C Man ◽  
Dalya Abdulla ◽  
Zubin Austin
Keyword(s):  
Community Pharmacy ◽  
Structured Interview ◽  
Practical Significance ◽  
Stakeholder Perceptions ◽  
Staffing Ratios ◽  
Stakeholder Groups ◽  
Interview Guide ◽  
Pharmacy Technicians ◽  
Multi Stakeholder

Abstract Objectives The objective of this study was to investigate multi-stakeholder perceptions of practice-related facilitators to optimising the quality of Regulated Pharmacy Technician (RPT) integration into the community workforce in Ontario. Facilitators to incorporating technicians into the workflow and supporting their optimal scope of practice were explored. Methods A qualitative exploratory study comprising a series of one-to-one interviews using a piloted, semi-structured interview guide was conducted with four community pharmacy stakeholder groups; pharmacists, RPTs, pharmacy assistants and pharmacy owners. Interviews were conducted until saturation of themes. Verbatim transcripts were coded inductively using the software, NVivo v12 (QSR International) and general inductive analysis identified key findings. Key findings Twenty-seven interviews were conducted consisting of seven pharmacists, seven RPTs, eight assistants and five pharmacy owners working within community pharmacy and/or academia or hospital. All participants from every stakeholder group acknowledged that the promise of regulation of pharmacy technicians was unfulfilled in practice. Three major themes of practical significance were derived: (i) A viable business plan that incorporates RPT remuneration and ensures sustainability is a facilitator to fuller integration of RPTs, (ii) Planning the pharmacy workflow to support RPTs’ and pharmacists’ evolving scopes is a facilitator to RPT integration and (iii) Schedule planning to incorporate RPTs and appropriate staffing ratios in relation to prescription volume and pharmacy services allows for optimal utilisation of RPT skills and facilitates their integration. Conclusions Achieving integration of RPTs into the business of a community pharmacy has educational, workplace and regulatory implications, requiring the effective engagement of all stakeholders in pharmacy.

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