Impact of Evaluating the Usability of Assisted Technology Oriented by Protocol

2019 ◽  
pp. 275-296
Author(s):  
Ana Carolina Oliveira Lima ◽  
Maria de Fatima Queiroz Vieira ◽  
Ana Isabel Martins ◽  
Nelson Pacheco Rocha ◽  
Joana Catarina Mendes ◽  
...  
Keyword(s):  
Focus Group ◽  
Assistive Technology ◽  
User Satisfaction ◽  
Social Inclusion ◽  
Usability Testing ◽  
User Preferences ◽  
Satisfaction Survey ◽  
Evaluation Protocol ◽  
The Voice

The main objective of this research is to provide a procedure set, oriented by a clear and rigorous protocol that allows the replication of results regarding the accessibility claims of products and systems available for the blind community, thus validating their robustness. The goal during the experiment was to compare user preferences and effectiveness when performing tasks with the voice synthesizers JAWS and DOSVOX and a braille keyboard. The adopted evaluation protocol includes the following methods: usability testing, focus group, and user satisfaction survey. The study developed with the proposed protocol investigates assistive technology adequacy to target users. The tasks performed by 30 users were categorized as activities of entertainment, learning, and social inclusion. It is considered that the main contribution of this chapter is to provide the protocol and methodology, adapted for use in evaluations of accessibility products and devices.

Impact of Evaluating the Usability of Assisted Technology Oriented by Protocol

2021 ◽  
pp. 501-522
Author(s):  
Ana Carolina Oliveira Lima ◽  
Maria de Fatima Queiroz Vieira ◽  
Ana Isabel Martins ◽  
Nelson Pacheco Rocha ◽  
Joana Catarina Mendes ◽  
...  
Keyword(s):  
Focus Group ◽  
Assistive Technology ◽  
User Satisfaction ◽  
Social Inclusion ◽  
Usability Testing ◽  
User Preferences ◽  
Satisfaction Survey ◽  
Evaluation Protocol ◽  
The Voice

The main objective of this research is to provide a procedure set, oriented by a clear and rigorous protocol that allows the replication of results regarding the accessibility claims of products and systems available for the blind community, thus validating their robustness. The goal during the experiment was to compare user preferences and effectiveness when performing tasks with the voice synthesizers JAWS and DOSVOX and a braille keyboard. The adopted evaluation protocol includes the following methods: usability testing, focus group, and user satisfaction survey. The study developed with the proposed protocol investigates assistive technology adequacy to target users. The tasks performed by 30 users were categorized as activities of entertainment, learning, and social inclusion. It is considered that the main contribution of this chapter is to provide the protocol and methodology, adapted for use in evaluations of accessibility products and devices.

scholarly journals Assessing a Multi-Objective Genetic Algorithm with a Simulated Environment for Energy-Saving of Air Conditioning Systems with User Preferences

Symmetry ◽  
2021 ◽  
Vol 13 (2) ◽  
pp. 344
Author(s):  
Alejandro Humberto García Ruiz ◽  
Salvador Ibarra Martínez ◽  
José Antonio Castán Rocha ◽  
Jesús David Terán Villanueva ◽  
Julio Laria Menchaca ◽  
...  
Keyword(s):  
Genetic Algorithm ◽  
Energy Consumption ◽  
Energy Saving ◽  
User Satisfaction ◽  
Air Conditioning ◽  
State Of The Art ◽  
User Preferences ◽  
The State ◽  
Nsga Ii ◽  
Air Conditioning System

Electricity is one of the most important resources for the growth and sustainability of the population. This paper assesses the energy consumption and user satisfaction of a simulated air conditioning system controlled with two different optimization algorithms. The algorithms are a genetic algorithm (GA), implemented from the state of the art, and a non-dominated sorting genetic algorithm II (NSGA II) proposed in this paper; these algorithms control an air conditioning system considering user preferences. It is worth noting that we made several modifications to the objective function’s definition to make it more robust. The energy-saving optimization is essential to reduce CO2 emissions and economic costs; on the other hand, it is desirable for the user to feel comfortable, yet it will entail a higher energy consumption. Thus, we integrate user preferences with energy-saving on a single weighted function and a Pareto bi-objective problem to increase user satisfaction and decrease electrical energy consumption. To assess the experimentation, we constructed a simulator by training a backpropagation neural network with real data from a laboratory’s air conditioning system. According to the results, we conclude that NSGA II provides better results than the state of the art (GA) regarding user preferences and energy-saving.

scholarly journals An Intergenerational Information and Communications Technology Learning Project to Improve Digital Skills: User Satisfaction Evaluation

JMIR Aging ◽  
10.2196/13939 ◽  
2019 ◽  
Vol 2 (2) ◽  
pp. e13939 ◽  
Author(s):  
Francesc López Seguí ◽  
Marc de San Pedro ◽  
Eva Aumatell Verges ◽  
Salvador Simó Algado ◽  
Francesc Garcia Cuyàs
Keyword(s):  
Digital Divide ◽  
User Satisfaction ◽  
Social Inclusion ◽  
Ad Hoc ◽  
The Elderly ◽  
Information And Communications Technology ◽  
Communications Technology ◽  
Technology Learning ◽  
Digital Skills ◽  
Satisfaction Evaluation

Background “Digital Partners” is an intergenerational information and communications technology learning project carried out in the municipalities of Vic and Centelles (Catalonia) from April to May 2018. Within the framework of the introduction of community service as a subject in secondary education, the Centre for Health and Social Studies (University of Vic) created a training space with 38 intergenerational partners (aged 14-15 years and >65 years), with the aim of improving the senior users’ digital skills in terms of use of smartphones and tablets, thus helping reduce the digital divide in the territory. Objective The aim of this paper is to evaluate the satisfaction of both junior and senior participants toward the intervention and to explore its main drivers. Methods Participants who volunteered to participate in the study were interviewed. Quantitative and qualitative data gathered in paper-based ad hoc surveys were used to assess participants’ satisfaction. Results The experience shows a broad satisfaction of both junior and senior users. The project’s strengths include the format of working in couples; randomly pairing individuals by operating system; the ability to practice with the device itself; individuals’ free choice to decide what they wish to learn, develop, or practice; and the availability of voluntary practice material that facilitates communication and learning. With regard to aspects that could be improved, there is a need to review the timetabling flexibility of meetings to avoid hurrying the elderly and to extend the project’s duration, if necessary. Conclusions This activity can serve to create mutual learning through the use of mobile devices and generate security and motivation on the part of the seniors, thus reducing the digital divide and improving social inclusion.

scholarly journals ANALISIS KEBERMANFAATAN WEBSITE SEKOLAH TINGGI PARIWISATA (STIPAR) TRIATMA JAYA MENGGUNAKAN METODE USABILITY TESTING

2017 ◽  
Vol 1 (2) ◽  
pp. 56
Author(s):  
Ni Luh Putu Ratih Indriyani ◽  
Gede Rasben Dantes ◽  
Kadek Yota Ernanda Aryanto
Keyword(s):  
College Students ◽  
Performance Measurement ◽  
User Satisfaction ◽  
Usability Testing ◽  
Time Difference ◽  
Think Aloud ◽  
Significant Time ◽  
Term Change ◽  
Usability Analysis

This research is aimed to determine the results of the usability analysis from the website Sekolah Tinggi Pariwisata (STIPAR) Triatma Jaya viewed from the user side as well as knowing the recommendation of website improvement of Sekolah Tinggi Pariwisata (STIPAR) Triatma Jaya from usability aspect. The methods used are Usability Testing of Performance Measurement and Retrospective Think Aloud (RTA) techniques and the dissemination of SUS questionnaires.  The results showed that the Sekolah Tinggi Pariwisata (STIPAR) Triatma Jaya still not effective, it is seen from the error or mistake made by users of lecturers and students while doing the task. Statistically website Sekolah Tinggi Pariwisata (STIPAR) Triatma Jaya has been efficient for lecture but not efficient for college students users. For lecturers there are 6 out of 10 tasks that do not have significant time difference, while for  college students there are 4 out of 10 tasks that do not have significant time difference. From the aspect of user satisfaction, both lecturers and college students feel still less satisfied using the website of Sekolah Tinggi Pariwisata (STIPAR) Triatma Jaya, this can be seen from the SUS questionnaire scores of lecturers of 63.28 and college students users of 58.44. Based on the analysis result, it can be concluded that the Sekolah Tinggi Pariwisata (STIPAR) Triatma Jaya has not fulfilled the criteria of products that have good usability, because the three aspects (effectiveness, efficiency and user satisfaction) have not been met. Based on the above, the recommendation of Sekolah Tinggi Pariwisata (STIPAR) Triatma Jaya website is focused on adjustment of display, language and term change, feature addition, menu name adjustment, menu structure and menu layout, content addition and menu simplification. Repairs done by making wireframe recommendation page Sekolah Tinggi Pariwisata (STIPAR) Triatma Jaya.

scholarly journals Learner-User Satisfaction Survey in the AdaptWeb Platform using the Learner Choices from Learner-Driven Learning

2020 ◽  
Vol 28 ◽  
pp. 420-435
Author(s):  
Alessandro Da Silveira Dias ◽  
Leandro Krug Wives
Keyword(s):  
User Satisfaction ◽  
Serious Games ◽  
Learning Systems ◽  
Online Course ◽  
Satisfaction Survey ◽  
Learning Paradigm ◽  
Making Choices ◽  
E Learning ◽  
Definition Of ◽  
The Way

In this paper, we review the definition of the learner choices from the Learner-driven Learning paradigm for e-learning systems. After this, we analyze how different categories of e-learning systems enable the user to make these choices, such as Serious Games. We present in detail how AdaptWeb platform makes available these choices to learner users. Additionally, we present a satisfaction survey performed after an online course on AdaptWeb platform. The survey questions were about making choices during learning and about the way AdaptWeb makes the choices available to learner-users. Summarizing the results, students enjoyed being able to make choices about their own learning and felt that this possibility was beneficial to their learning. Moreover, they liked the way AdaptWeb makes the choices available to students. Most of the students found the system easy to use, intuitive, and the student's choices were explicit and easy to take.

scholarly journals Developing An Evaluation Protocol For The Toronto Public Library (TPL) System Through The Application Of A Building Performance Evaluation (BPE) Of A Branch Library To Inform Its Retrofit Strategy

2021 ◽  
Author(s):  
Rosemary Martin
Keyword(s):  
Performance Evaluation ◽  
Thermal Comfort ◽  
Water Consumption ◽  
User Satisfaction ◽  
Public Library ◽  
Performance Evaluations ◽  
Building Performance ◽  
Design Intent ◽  
Evaluation Protocol ◽  
Operational Costs

Buildings play a significant role in our economy and society. Substantial capital is invested in buildings, and they are the locales where a large portion (e.g., work, cultural, religious, social and personal activities) of our lives are conducted. Despite the significant monetary and temporal investments in buildings, building performance evaluations (BPEs) are not standard practice. From BPEs that have been conducted, important findings have been identified. Significant gaps frequently exist between the design intent of buildings and their measured performance (e.g., energy and water consumption) and user satisfaction (e.g., thermal comfort, lighting, noise). Environmental (e.g., resource consumption) and economic drivers (e.g., productivity, operational costs) are spurring the growth of BPEs. A BPE was conducted of the Weston Public Library (WPL) with the intent of informing a retrofit strategy and developing a protocol for conducting BPEs in the Toronto Public Library (TPL) system.

scholarly journals Does assistive technology contribute to social inclusion for people with intellectual disability? A systematic review protocol

BMJ Open ◽  
2018 ◽  
Vol 8 (2) ◽  
pp. e017533 ◽  
Author(s):  
John Owuor ◽  
Fiona Larkan ◽  
Bonnix Kayabu ◽  
Geraldine Fitzgerald ◽  
Greg Sheaf ◽  
...  
Keyword(s):  
Intellectual Disability ◽  
Assistive Technology ◽  
Community Participation ◽  
Interpersonal Relationships ◽  
Social Inclusion ◽  
Research Programme ◽  
Study Groups ◽  
Assistive Technologies ◽  
Second Phase ◽  
Trinity College Dublin

IntroductionThe aim of this review is to answer the following question:Does assistive technology contribute to social inclusion for people with intellectual disability?Previous research on assistive technology has focused on socioeconomic impacts such as education, employment and access to healthcare by people with intellectual disability. There is a need to consolidate evidence on the interaction between intellectual disability, assistive technology, community living and social inclusion.Methods and analysisThe review will consider studies from all settings: geographical, socioeconomic and care (institutional and community care), published in English. Studies reported in other languages with abstracts in English will be included if they can be translated using Google Translate, otherwise such studies will be included in the appendix. The review will include both qualitative and quantitative studies. The intervention in this review refers to the use of assistive technology to promote community participation or interpersonal relationships (social inclusion) for people with intellectual disability. The outcomes will be behavioural and social benefits of using assistive technology by people with intellectual disability. Enhanced interpersonal relationships and community participation by people with intellectual disability. Data analysis will be in two phases. The first phase will involve analysis of individual study designs separately. The second phase will be narrative/thematic synthesis of all study groups.EthicsThe review will not create any ethical or safety concerns.DisseminationAt least one peer-reviewed article in a leading journal such as theBMJis planned. The findings will also be disseminated through a seminar session involving internal audience at Trinity College Dublin and within the Assistive Technologies for people with Intellectual Disability and Autism research programme.PROSPERO registration numberCRD42017065447; Pre-results.

Possibilities of using usability testing for scientific research in assessing user satisfaction with the activities of environmental digital platforms

2020 ◽  
pp. 45 (86)-54 (94)
Author(s):  
Polina Olegovna Ermolaeva ◽  
Olga Aleksandrovna Basheva ◽  
Yulia Vyacheslavovna Ermolaeva
Keyword(s):  
Information And Communication Technologies ◽  
User Satisfaction ◽  
Scientific Research ◽  
Usability Testing ◽  
Environmental Problems ◽  
Digital Platforms ◽  
Environmental Initiatives ◽  
Advantages And Disadvantages ◽  
Online Platforms ◽  
Information And Communication

This article is aimed at demonstrating the possibilities of using the usability testing method in the framework of research to determine the features of the new forms of digital urban participation by Russians in solving social and environmental problems and conflicts. In particular, the authors investigated the effectiveness of environmental online platforms in the UX research methodology through usability testing of these sites from the perspective of their users. The results of testing showed that both the functionality of these platforms to involve the population in environmental practices and technical limitations prevent users from putting environmental initiatives into practice. The data obtained in the framework of the UX study will allow us to compare the perception of users of online platforms with the conceptual vision of their developers to identify potential biases in the perception of these products by their ideologues and users in order to minimize these gaps. In terms of the increase of scientific knowledge, this study will allow to assess the effectiveness of the use of information and communication technologies (ICTs) for digital ecoactivists in comparison with traditional (offline) forms of urban participation, to analyze the new strategies and forms of digital participation, and to identify the main advantages and disadvantages of ICTs in minimizing socio-environmental problems and conflicts in the tradition of M. Castells, digital environmental humanities/ English version of the article on pp. 86 - 94 at URL: https://panor.ru/articles/possibilities-of-using-usability-testing-for-scientific-research-in-assessing-user-satisfaction-with-the-activities-of-environmental-digital-platforms/50575.html

OPNET Simulation Setup for QoE Based Network Selection

2012 ◽  
pp. 100-139
Author(s):  
Umar Toseef ◽  
Manzoor Ahmed Khan
Keyword(s):  
User Satisfaction ◽  
Discrete Event ◽  
Mobile Terminal ◽  
Research Literature ◽  
User Preferences ◽  
Transport Infrastructure ◽  
Network Simulator ◽  
Component Development ◽  
Efficient Resource

In its most generic sense, the user-centric view in telecommunications considers that the users are free from subscription to any one network operator and can instead dynamically choose the most suitable transport infrastructure from the available network providers for their terminal and application requirements. In this approach, the decision of interface selection is delegated to the mobile terminal enabling end users to exploit the best available characteristics of different network technologies and network providers, with the objective of increased satisfaction. In order to more accurately express the user satisfaction in telecommunications, a more subjective and application-specific measure, namely, the Quality-of-Experience (QoE) is introduced. QoE is the core requirement in future wireless networks and provisions. It is a framework that optimizes the global system of networks and users in terms of efficient resource utilization and meeting user preferences (guaranteeing certain Quality-of-Service [QoS] requirements). A number of solution frameworks to address the mentioned problems using different theoretical approaches are proposed in the research literature. Such scholarly approaches need to be evaluated using simulation platforms (e.g., OPNET, NS2, OMNET++, etc.). This chapter focuses on developing the simulation using a standard discrete event network simulator, OPNET. It outlines the general development procedures of different components in simulation and details the following important aspects: Long Term Evolution (LTE) network component development, impairment entity development, implementing IPv6 flow management, developing an integrated heterogeneous scenario with LTE and WLAN, implementing an example scenario, and generating and analyzing the results.

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