Transparency and E-government in developing countries

2010 ◽  
pp. 158-183 ◽  
Author(s):  
Maria del Carmen Caba Pérez ◽  
Manuel Pedro Rodríguez Bolívar ◽  
Antonio Manuel López Hernández
Keyword(s):  
Developing Countries ◽  
Information And Communication Technologies ◽  
Latin American ◽  
Local Governments ◽  
The Internet ◽  
Capital Cities ◽  
Information Transparency ◽  
The Public ◽  
Information And Communication ◽  
On Line

Information and Communication Technologies (ICTs) have become an important tool to be used in order to meet NPM objectives in public administrations, by enhancing information flows and active participation by citizens, constituting a valuable tool for building trust and enhancing government-citizen relations, by identifying, assessing and, thus, satisfying public needs. This chapter focuses on the Internet, one of the tools that is most widely used by the public, and on on-line access to government financial information (Borins, 2002). Concretely, this chapter examines and discusses the approach taken by local governments in developing countries to using the Web as a means of making government disclosures, thus combating corruption and enhancing accountability by means of information transparency. To achieve this aim, a series of aspects to provide an overview of the degree of on-line information and the accessibility of this information in Latin-American capital cities are analyzed. This way, this chapter discusses the e-government process and its implications on democracy, accountability and information transparency and describes the state of the art of e-government initiatives and legislation in the sample governments. The results obtained and the main conclusions of the research indicate that Latin-American capital cities are still not fully aware of the potential importance of the Internet in enabling the achievement of e-democracy initiatives. Indeed, the Internet is still not an important means by which sample governments disclose their local government information to the public.

Municipal E-Government Services in Emerging Economies

2012 ◽  
pp. 198-226
Author(s):  
Manuel Pedro Rodríguez Bolívar ◽  
Maria del Carmen Caba Pérez ◽  
Antonio Manuel López Hernández
Keyword(s):  
Public Sector ◽  
Latin American ◽  
Local Governments ◽  
The Internet ◽  
Capital Cities ◽  
Government Services ◽  
Government Reforms ◽  
Great Scope ◽  
Latin American And Caribbean ◽  
The Web

This chapter examines and discusses the approach taken by local governments in developing countries to using the Web as a means of providing e-services. In particular, we focus on the capital cities of Latin American and Caribbean (LAC) countries to discover whether their public administrations are using the Internet to transform how they interact with citizens through the delivery of online public sector services, thus advancing a benchmarking process. An empirical study was carried out of e-government services in these cities, focusing on the content of e-services by applying the CapGemini (2009) methodology, which has been widely used in prior research. Our findings confirm the existence of a wide variety of e-services among the cities examined, with many of these local administrations remaining unaware of the possibility of using Internet to facilitate the delivery of public sector services. Therefore, there is great scope for improvement in the field of e-government. Reforms in public administration are needed in order to make government more participative and open. Likewise, setting effective policies to ensure e-inclusion is the key to the future of LAC’s new empowered societies, with a more visible voice and more chances to express their concerns.

City Boosterism through Internet Marketing

2011 ◽  
pp. 130-151 ◽  
Author(s):  
María Isabel Huerta-Carvajal ◽  
Luis Felipe Luna-Reyes
Keyword(s):  
Information And Communication Technologies ◽  
Local Governments ◽  
Communication Technologies ◽  
Strategy Development ◽  
City Marketing ◽  
The Public ◽  
Information And Communication ◽  
Marketing Activities ◽  
The City

Local governments around the world are becoming aware of the importance of identifying and marketing their local assets to promote economic competitiveness. Information and Communication Technologies (ICT) have proven useful in supporting marketing activities in the private sector, but there is still little exploration on their use in the public sector. However, ICT effectiveness is constrained by institutional arrangements and the coordination of the marketing efforts with other government processes such as urban planning and strategy development. The purpose of this chapter is to discuss the strategic scaffolding for ICT as a key component of a city’s marketing strategy using as an example the city of Puebla in Mexico. Although city marketing efforts and ICT use are still at its initial stages in the city, lessons from current efforts in Puebla are related to the key role of stakeholder networks, ICT interoperability, Geographic Information Systems, and government program continuity.

scholarly journals Conceptualizing E-Government from Local Government Perspectives

2018 ◽  
Vol 50 (1) ◽  
pp. 56-66 ◽  
Author(s):  
Aroon P. Manoharan ◽  
Alex Ingrams
Keyword(s):  
Information And Communication Technologies ◽  
Local Governments ◽  
Communication Technologies ◽  
Mobile Technologies ◽  
Future Research ◽  
The Public ◽  
Academic Literature ◽  
The Past ◽  
Adoption And Implementation ◽  
Information And Communication

Over the past two decades, governments have used information and communication technologies (ICTs) to integrate their internal functions and improve their delivery of services. Scholars and practitioners have conceptualized these various ICT trends and referred to them collectively as e-government. As the number of citizens using the Internet and mobile technologies increases, the public sector is constantly innovating to keep pace with the changing technologies and citizens’ expectations. This essay reviews the academic literature on e-government among local governments and explores the issues related to its adoption and implementation. Adopting an e-government stages perspective with attention to institutional capacity, the essay examines the factors and determinants of local e-government success. The essay concludes with directions for future research on e-government and innovation in local governments.

scholarly journals Between instrumental reason and applied social engineering: the Latin American educational response to Covid-19

Paakat ◽  
2021 ◽  
Vol 11 (20) ◽  
pp. 1-16
Author(s):  
Manuel Villarruel Fuentes ◽  
Keyword(s):  
Information And Communication Technologies ◽  
Latin American ◽  
Local Governments ◽  
Social Engineering ◽  
Communication Technologies ◽  
Instrumental Reason ◽  
Educational Strategies ◽  
Commercial Development ◽  
Contextual Framework ◽  
Information And Communication

The sudden arrival of the pandemic caused by the new coronavirus showed the most visible face of Latin American societies, so marked by their ancestral rejection of the economic and commercial development models imposed by neoliberalism, and so historically aggrieved by local governments that have failed to respond to their legitimate aspirations for equality, inclusion and human development. In this contextual framework, education is subject to new contradictions, categorically exposed when it is demanded to maintain its status quo, without considering the precarious conditions of infrastructure and technological equipment with which the academic dynamics were developed at all educational levels. On this argumentative basis, an analysis is presented on the response of governments to the health contingency, particularly in their educational strategies, centered on the massive use of information and communication technologies, and three categories of analysis are considered: the institutional educational response to the pandemic, the role of teachers in the state's response to the crisis and the social perception of the implementation of educational strategies designed by governments; all of the above framed in the Latin American context.

scholarly journals Several Contemporary Economy Features, Consequences of Internet Expansion and I.C.T. Innovations in the World

2019 ◽  
Vol 14 (3) ◽  
pp. 175-181 ◽  
Author(s):  
Șerbu Răzvan
Keyword(s):  
Information And Communication Technologies ◽  
Turning Point ◽  
Communication Technologies ◽  
The Internet ◽  
Future Developments ◽  
Internet Firms ◽  
The World ◽  
Information And Communication ◽  
On Line ◽  
Different Levels

AbstractThe Internet has reach half of the population of the planet and in the latest three years more than 700 millions users came on line from the emerging world. Most of them are coming now from the poorer population. This it may be a turning point for their economic development. This paper attempts to outline some possible future developments of the contemporary economy within the new digital transformation and development of internet firms in emerging markets, some of the pluses and minuses, some of the opportunities and threats brought by the expansion of the Internet and information and communication technologies at different levels. We will present some significant aspects about this impact for individuals and for companies especially in Eastern Europe but also around the world. The study intends to deliver also analysis at the level of governmental reactions. Governments have gone through different sentiments that have led to different responses to these technologies. A new revolution that is about to begin it will be grounded on blockchain the technologies that cryptocurrencies are based on. What was initially translated as a threat to governments and central banks can become a solution if it’s deal cautiously.

Factors Affecting E-Commerce Adoption by Small Businesses in a Developing Country

2013 ◽  
pp. 174-184
Author(s):  
Ali Acilar ◽  
Çaglar Karamasa
Keyword(s):  
Developing Countries ◽  
Developing Country ◽  
Information And Communication Technologies ◽  
Small Businesses ◽  
Communication Technologies ◽  
The Internet ◽  
Factors Affecting ◽  
Customer Expectations ◽  
Technological Advances ◽  
Information And Communication

Internet use has grown and spread rapidly around the world during the last decade. Today, computers and the Internet have become an integral part of modern societies. The Internet has created a new medium for communication and commerce for businesses. It is hard to imagine a business working without using a computer. These technological advances have also largely affected small and medium-sized enterprises (SMEs). While large companies have been quick to adopt the information and communication technologies (ICTs), SMEs have been slow to adopt these technologies in general for various reasons, especially in developing countries. This study explores the factors affecting the adoption of e-commerce by small businesses in a developing country. To attain this purpose a case study was conducted in a small hotel, which is using its website to keep up with customer expectations and competition in a small Turkish city. Conclusions and suggestions derived from this study provide a meaningful contribution to the understanding of e-commerce adoption among small businesses in developing countries.

scholarly journals E-Government in Bangladesh: Development and Present State

2021 ◽  
Vol 04 (01) ◽  
Author(s):  
Tanveer Ahmad ◽  
Keyword(s):  
Developing Countries ◽  
Information And Communication Technologies ◽  
Public Information ◽  
Communication Technologies ◽  
Special Focus ◽  
Policy Documents ◽  
The Public ◽  
Information And Communication ◽  
The Government ◽  
Developed Nations

The application of Information and Communication Technologies (ICT) by the government to deliver various services to the public, to ensure citizens’ better access to public information, to simplify and ameliorate the process of governance refers as e-Government. Developing countries taking inspiration from developed nations’ success in streamlining governance through e-Government, trying to adapt and replicate initiatives. Bangladesh ranks high among these aspiring nations. Nonetheless, there are hordes of predicaments that impede the effective execution of e-government in Bangladesh. This article relied on archival analysis of relevant laws, policy documents and academic papers on the issue and drawn conclusions based on these. It presented the concept of e-Government; discussed benefits to gain, barriers to face and probable road ahead for developing countries with special focus on Bangladesh. From the appraisal of existing programmes it is detected that e–Government holds many prospects for Bangladesh. If implemented properly it will enhance competence, increase transparency and will augment socio-economic development.

scholarly journals Desconectados e Desqualificados – Os Desafios da Capacitação Profissional EAD de Jovens em Vulnerabilidade Socioeconômica

ILUMINURAS ◽  
2018 ◽  
Vol 19 (47) ◽  
Author(s):  
Iasmini Bellaver Dambros
Keyword(s):  
Distance Education ◽  
Information And Communication Technologies ◽  
Communication Technologies ◽  
The Internet ◽  
Professional Qualification ◽  
Socioeconomic Vulnerability ◽  
The Public ◽  
Information And Communication ◽  
Youth Population ◽  
Digital Exclusion

Atualmente a internet tem sido o principal canal de acesso às informações, somada a utilização das tecnologias de informação e comunicação – TIC. Com as exigências de capacitação profissional para a inclusão no mercado de trabalho, a educação a distância - EAD mostrou-se uma opção para a educação profissional e tecnológica - EPT, adotada pelo Governo Federal por meio do Pronatec. Este artigo visa realizar uma análise a respeito do acesso da população jovem brasileira em vulnerabilidade socioeconômica a tais cursos de EPT na modalidade EAD. Realizou-se um estudo exploratório com delineamento qualitativo, utilizando-se de dados quantitativos a partir de revisão bibliográfica e pesquisa documental. Identificou-se que uma grande parcela de brasileiros não possui acesso as TIC e a internet, principalmente os enquadrados nas classes D e E, público-alvo dos cursos Pronatec. Deste modo, esse artigo aponta a falta de articulação entre as políticas públicas, culminando na baixa efetividade dos cursos Pronatec EAD voltados para o público em vulnerabilidade socioeconômica.Palavras-chave: Juventude; Pronatec; Exclusão Digital. DISCONNECTED AND DISQUALIFIED - THE CHALLENGES OF PROFESSIONAL QUALIFICATION THROUGH DISTANCE EDUCATION OF YOUNG PEOPLE IN SOCIOECONOMIC VULNERABILITY AbstractCurrently the Internet has been the main form of accessing information, in addition to the use of Information and Communication Technologies - ICTs. Distance education, with the requirements of professional qualification for the inclusion in the labor market, has proved to be an option for vocational and technical education, adopted by the Federal Government through Pronatec. This article aims to analyze the access of the Brazilian youth population in socioeconomic vulnerability to the vocational and technical courses in the distance education method. An exploratory study with a qualitative design was carried out, using quantitative data from bibliographic review and documentary research. It was identified that a large number of Brazilians do not have access to ICTs and the Internet, especially those classified in social classes D and E, the target audience of the Pronatec courses. Thus, this article points out the lack of articulation among public policies, resulting in the low effectiveness of Pronatec distance education courses aimed at the public in socioeconomic vulnerability.Keywords: Youth; Pronatec; Digital Exclusion.

City Boosterism through Internet Marketing

2011 ◽  
pp. 842-862 ◽  
Author(s):  
María Isabel Huerta-Carvajal ◽  
Luis Felipe Luna-Reyes
Keyword(s):  
Information And Communication Technologies ◽  
Local Governments ◽  
Communication Technologies ◽  
Strategy Development ◽  
City Marketing ◽  
The Public ◽  
Information And Communication ◽  
Marketing Activities ◽  
The City

Local governments around the world are becoming aware of the importance of identifying and marketing their local assets to promote economic competitiveness. Information and Communication Technologies (ICT) have proven useful in supporting marketing activities in the private sector, but there is still little exploration on their use in the public sector. However, ICT effectiveness is constrained by institutional arrangements and the coordination of the marketing efforts with other government processes such as urban planning and strategy development. The purpose of this chapter is to discuss the strategic scaffolding for ICT as a key component of a city’s marketing strategy using as an example the city of Puebla in Mexico. Although city marketing efforts and ICT use are still at its initial stages in the city, lessons from current efforts in Puebla are related to the key role of stakeholder networks, ICT interoperability, Geographic Information Systems, and government program continuity.

Transparency in Latin American and Caribbean Supreme Auditing Institutions

2019 ◽  
pp. 203-222
Author(s):  
David Ortiz-Rodríguez ◽  
Laura Alcaide-Muñoz ◽  
Jesús Mauricio Flórez-Parra ◽  
Antonio Manuel López-Hernández
Keyword(s):  
Information And Communication Technologies ◽  
Latin American ◽  
Information Dissemination ◽  
Communication Technologies ◽  
Developed Countries ◽  
The Public ◽  
Strategic Factor ◽  
Information And Communication ◽  
Latin American And Caribbean ◽  
Transparency And Accountability

One of the objectives of supreme audit institutions (SAIs) is to promote transparency and accountability of the public sector entities. But, at the same time, SAIs must improve their own transparency and accountability. The use of information and communication technologies plays an essential role in making this disclosure. The International Organization of the Supreme Audit Institution (INTOSAI) recognizes that communication is a strategic factor of SAIs. Studies have analyzed information dissemination practices carried out in developed countries. However, SAIs elsewhere, such as the Latin American and Caribbean, have not been the object of research. This chapter analyzes whether these SAIs are using the internet as a means to enhance transparency and interaction with stakeholders. The results indicate that, although in general the institutions analyzed publish the information required by INTOSAI, there is still ample room for improvement, especially regarding interaction with their stakeholders.

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