A Balanced Analysis Approach to Strategic Electronic Commerce Decisions

Author(s):  
Mahesh S. Raisinghani

This chapter presents a comprehensive model for optimal electronic commerce strategy and extends the relatively novel Analytic Network Process (ANP) approach to solving quantitative and qualitative complex decisions in electronic commerce strategy. A systematic framework for the identification, classification and evaluation of electronic commerce (e-commerce) strategy using the Internet as an information, communication, distribution, or transaction channel that is interdependent with generic business strategies is proposed. The proposed methodology could help researchers and practitioners understand the relation between the benefits organizations seek from an information technology and the strategies they attempt to accomplish with the technology. As companies all over the world come out of restructuring, downsizing and business process re-engineering, many are realizing that in order to achieve a competitive edge they must formulate and implement strategies based on innovation and development of e-commerce. This chapter identifies and analyzes the methodology for synergistic integration of business and Internet domain strategies.

2009 ◽  
pp. 897-918
Author(s):  
Peter Bertok ◽  
Xinjian Xu

In a rapidly changing world, continuous adoption of new practices is crucial for survival; organizations embracing the latest technologies have a competitive edge. Smart organizations readily take on board new organizational forms and practices, those in particular that offer agility and responsiveness. The Internet and the World Wide Web offer a new way of collaboration via Web services, but heterogeneity of different service components make cooperation difficult. This chapter describes a new approach to combine Web services by employing a layered structure, in which composition of a value-added service can be built from individual components, and each service component can have semantically equivalent but syntactically different alternatives.


Author(s):  
Dieter Fink

While much attention is currently being devoted to solving technological challenges of the Internet, for example increasing the bandwidth on existing narrowband network platforms to overcome bottlenecks, little attention appears to be given to the nontechnical aspects. This has been a mistake in the past as human resistance to, or incompetence during, the introduction of new Information Technology (IT) often caused Information Systems (IS) to fail. By focusing on a broad range of technical and nontechnical elements early in the adoption of Internet technology, we have the opportunity to avoid the mistakes made in the past. The Internet has given rise to electronic commerce (e-commerce) through the use of the World Wide Web (Web). E-commerce, by its nature, offers enormous possibilities but in an uncontrolled environment. Therefore, for e-commerce to be accepted, trust must be established as soon as interaction with a Web site begins. In the virtual environment of the Web trust has become even more important because the parties are not in physical proximity. There are no handshakes or body language to be observed when closing a deal. Furthermore, jurisdiction is unclear. Developments on a global scale are required that provide assurance that e-commerce can be conducted in a ‘trusting’ manner.


Author(s):  
Chung-wei Lee ◽  
Wen-Chen Hu ◽  
Jyh-haw Yeh

With the introduction of the World Wide Web, electronic commerce has revolutionized traditional commerce and boosted sales and exchanges of merchandise and information. Recently, the emergence of wireless and mobile networks has made possible the admission of electronic commerce to a new application and research subject—mobile commerce, which is defined as the exchange or buying and selling of commodities, services, or information on the Internet through the use of mobile handheld devices. With services provided by mobile commerce, consumers may use the microbrowsers on their cellular phones or PDAs to buy tickets, order meals, locate and book local hotel rooms, even write contracts on the move.


Author(s):  
James Griffin

Electronic commerce has been recognised as a source of fundamental, pan-sectoral change to the conduct of business; Chan and Swatman (2000) use the term: “A new paradigm for doing business.” Other authors have gone further, viewing modern IT developments as the latter part of a period starting in the mid-1970s that represents a transition to nothing less than a new phase of capitalist development (Amin, 1994). Benjamin, Rockhart, Scott Morton, and Wyman (1983) also suggest that the world economy has been fundamentally altered by the globalisation of competition which has largely been caused by the declining cost and consequent increasing spread of IT developments.


Author(s):  
Chung-wei Lee ◽  
Weidong Kou ◽  
Wen-Chen Hu

With the introduction of the World Wide Web (WWW), electronic commerce has revolutionized traditional commerce and boosted sales and exchanges of merchandise and information. Recently, the emergence of wireless and mobile networks has made possible the extension of electronic commerce to a new application and research area: mobile commerce, which is defined as the exchange or buying and selling of commodities, services or information on the Internet through the use of mobile handheld devices. In just a few years, mobile commerce has emerged from nowhere to become the hottest new trend in business transactions. Mobile commerce is an effective and convenient way of delivering electronic commerce to consumers from anywhere and at any time. Realizing the advantages to be gained from mobile commerce, companies have begun to offer mobile commerce options for their customers in addition to the electronic commerce they already provide (The Yankee Group, 2002).


2002 ◽  
pp. 145-152 ◽  
Author(s):  
Fiona Fui-Hoon Nah

The explosive expansion of the World Wide Web (WWW) is the biggest event in the Internet. Since its public introduction in 1991, the WWW has become an important channel for electronic commerce, information access, and publication. However, the long waiting time for accessing web pages has become a critical issue, especially with the popularity of multimedia technology and the exponential increase in the number of Web users. Although various technologies and techniques have been implemented to alleviate the situation and to comfort the impatient users, there is still the need to carry out fundamental research to investigate what constitutes an acceptable waiting time for a typical WWW user. This research not only evaluates Nielsen’s hypothesis of 15 seconds as the maximum waiting time of WWW users, but also provides approximate distributions of waiting time of WWW users.


2019 ◽  
Vol 11 (3) ◽  
pp. 737
Author(s):  
Yang Zhang ◽  
Shuo-Fang Liu ◽  
Kun Wang

Fishing is a popular leisure activity all over the world. However, due to the differences in local customs and cultures, fishing shows regional differences. This study aims to explore the charm of fishing in Southern Taiwan. In this study, the Miryoku engineering method was used to analyze and determine the charm characteristics of fishing in Southern Taiwan and draw the EGM evaluation structure chart. Thereafter, with the analytic network process method, the evaluation model was established in order to calculate the weight and ranking of each charm item. Then the weights of the 35 items in the summit, middle and bottom levels were obtained. The analysis results showed that fishing in Southern Taiwan was similar to that in other parts of the world, but the charm factors of fishing in Southern Taiwan had its relaxation and leisure characteristics. According to the analysis results of the charm factors of fishing, we discussed the future development direction of fishing industry based on the charm characteristics of fishing in Southern Taiwan.


Author(s):  
Simon Fraser

With the explosion of public awareness of the Internet in the early 1990s, much attention has been focused on ways in which these new technologies can be used in developing nations. Some of the primary proponents of these initiatives include the World Bank, The United Nations Conference on Trade and Development (UNCTAD) and the Inter American Development Bank. The major themes include ways in which the Internet and electronic commerce can be harnessed for development, impediments to rapid diffusion of Internet technologies and success stories in small and medium companies.


Author(s):  
Jon T.S. Quah ◽  
Winnie C.H. Leow ◽  
Chee Chye Ong

The Internet, especially the World Wide Web, is moving from a free, academic domain to a profitable commercial world. This underscores the importance of a digitally secure means of electronic payment for an electronic commerce application. The payment is usually an important part of an electronic commerce transaction, and it deals with the transfer of trust, either as cryptographically signed promises, or as digital cash, between the customer, the merchant, and the payment service provider. Due to the explosive growth of e-commerce transactions, many electronic modes of payment are devised to address a diverse set of Internet user requirements (Guida, Stahl, Bunt et al., 2004; Tsiakis & Sthephanides, 2005; Garfinkel, 2003; Usher, 2003; Polk, Hastings, & Malpani, 2003; Evans & Yen, 2005; Marchesini, Smith, & Zhao, 2005; Lancaster, Yen, & Huang, 2003; Lekkas, 2003; Medvinsky & Neuman, 1995; Schoenmakers, 1997; Levi & Koc, 2001; Mahony, Peirce, & Tewari, 2001; DigiCash Press, 1994; Neuman & Tso, 1994; Vivtek, 2000). The background of this article is that we have developed a mobile agent-based restaurant reservation and ordering system whereby users are able to search for restaurants that fulfill a list of user-entered parameters (e.g., type of cuisines, ambiance, specialties such as steaks, etc.) (Quah & Leow, 2003). The system is built on the IBM Aglet mobile agent platform. (A mobile agent is a small executable code/program that can migrate itself to remote hosts and execute predefined instructions—e.g., information retrieval, and return the processed information to its originating host system) (Lanage & Oshima, 1998). Due to the uniqueness of our system, we find the existing e-commerce payment methods inadequate to fit our system’s need. As such, we studied several existing methods and adapted one into our system operation structure. The use of mobile agent to implement the payment system adds robustness and scalability to the system.


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