Jordanians Perceptions Regarding E-Government Ethical Issues

2015 ◽  
Vol 2 (4) ◽  
pp. 16-33
Author(s):  
Mai Tarik Al-Sebae ◽  
Emad Ahmed Abu-Shanab

Despite the benefits of e-government and the achieved progress, e-government concepts need some support based on its ethical perspective. The purpose of this paper is to present some important ethical issues that must be considered by e-government stakeholders when adopting such initiative. The objectives of this research aimed at exploring how ethical issues influence citizens' adoption, and the challenges for such issues. An empirical test was conducted utilizing 293 surveys to probe Jordanians perceptions regarding major ethical dimensions of e-government projects. It's concluded that e-government has potential to ensure its progress and success by being ethical. Results indicated also that three dimensions significantly predicted the intention to use e-government services: people with disabilities issues, privacy and security issues, and unemployment issues. The only predictor that failed to predict ITU was the environmental aspect of e-government projects. Conclusions and future work are stated at the end of this work.

2014 ◽  
Vol 8 (4) ◽  
pp. 480-499 ◽  
Author(s):  
Emad Abu-Shanab

Purpose – This study aims to explore technology adoption research and propose a trust antecedents model, where trust in government, trust in technology, information quality, Internet familiarity and privacy and security concerns are hypothesized to predict Jordanians trust in e-government. Also, trust in e-government extended the Theory of Reasoned Action in predicting the intention to use e-government. Design/methodology/approach – Proposed a model and tried to empirically test it using a sample of 759 Jordanians who filled a survey consisting of items measuring the previously mentioned constructs. A structural equation modeling technique was used to test the model. Findings – Results supported the proposed research model, where all proposed variables significantly predicted intention to use e-government services. Also, a partial least squares estimate of the model indicated a significant prediction of trust in e-government by all proposed variables except the Internet familiarity construct. The coefficient of determination for intention to use was 0.465, and for trust in e-government 0.415. Research limitations/implications – The study utilized a newly developed instrument in Arabic, and diverse categories of subjects, where some of them were considering a public e-learning system when responding to items. Practical implications – This research is important to public officials and the Jordanian e-government project, as it emphasized the importance of trust constructs (TiT and TiG) as major influencers on the trust propensity related to e-government. Also, other constructs like information quality showed significant influence; where the type and characteristics of information posted on e-government Web sites influence the adoption decision on the long run. Jordanians’ perceptions regarding information posted on e-government Web site were all at moderate levels. More emphasis on making information more accurate, recent, comprehensive and original is needed. Social implications – This study showed a relative deficiency in Jordanians perceptions towards trusting the Internet. It seems that they reflected a moderate trust in its legal, technical and security levels. Finally, this study emphasized the role of privacy and security issues in influencing the level of trust in e-government systems. Similarly, transparency and knowledge equity are important dimensions that need to be addressed. Originality/value – This study is one of the largest studies with respect to the size of its sample that explores trust in e-government in Jordan. The focus on trust antecedents and the empirical test of the model is a first attempt in the literature, where a structural model was explored raising the level of accuracy of estimation to its required potential. The number of constructs to be explored at the same time is an addition to the area of e-government technology adoption.


2011 ◽  
pp. 219-238 ◽  
Author(s):  
Pooja Deshmukh ◽  
David Croasdell

This chapter explores privacy and security issues in health care. It describes the difference between privacy and security in the context of health care, identifies sources of concern for individuals who use information technologies for health-related purposes, and presents technology-based solutions for privacy and security in health care networks. The purpose of the chapter is to provide an investigation of the sources of concern for regulations and technologies in the health care industry. The discussion is based on the Health Insurance Portability and Accountability Act (HIPAA) and its eight guiding principles. The chapter explores the implications of legal and regulatory environments driving HIPAA regulations, the need for privacy and security in health care networks, and information technologies used in the health care industry. Related ethical issues, current technologies for providing secure solutions that comply with the regulations, and products emerging in the market are also examined.


Author(s):  
Ronan de Kervenoael ◽  
Vasileios Yfantis

For the last several years, mobile devices and platform security threats, including wireless networking technology, have been top security issues. A departure has occurred from automatic anti-virus software based on traditional PC defense: risk management (authentication and encryption), compliance, and disaster recovery following polymorphic viruses and malware as the primary activities within many organizations and government services alike. This chapter covers research in Turkey as a reflection of the current market – e-government started officially in 2008. This situation in an emerging country presents the current situation and resistances encountered while engaging with mobile and e-government interfaces. The authors contend that research is needed to understand more precisely security threats and most of all potential solutions for sustainable future intention to use m-government services. Finally, beyond m-government initiatives' success or failure, the mechanisms related to public administration mobile technical capacity building and security issues are discussed.


2011 ◽  
pp. 1897-1909
Author(s):  
Pooja Deshmukh ◽  
David Croasdell

This chapter explores privacy and security issues in health care. It describes the difference between privacy and security in the context of health care, identifies sources of concern for individuals who use information technologies for health-related purposes, and presents technology-based solutions for privacy and security in health care networks. The purpose of the chapter is to provide an investigation of the sources of concern for regulations and technologies in the health care industry. The discussion is based on the Health Insurance Portability and Accountability Act (HIPAA) and its eight guiding principles. The chapter explores the implications of legal and regulatory environments driving HIPAA regulations, the need for privacy and security in health care networks, and information technologies used in the health care industry. Related ethical issues, current technologies for providing secure solutions that comply with the regulations, and products emerging in the market are also examined.


2015 ◽  
Vol 6 (1) ◽  
pp. 61-75 ◽  
Author(s):  
Emad Abu-Shanab ◽  
Mushera Frehat

Social networks are virtual communication sites that allow its participants to connect, building relationships, and collaborate on social issues. It became part of our lives and spread rapidly among youth. Young people join these sites to keep strong relationships with friends and to make new ones. Therefore, it is important to investigate the factors that influence the intention to use social networking sites (SNSs) to gain better position in the social reform among young people. This study developed an integrated theoretical model which has five major factors that predict the intention to use SNSs. An empirical test was conducted, where a sample of 302 university students and an instrument containing 27 items was used. The results provide consistent evidence that all hypothesized positive associations exist except for the isolation variable. After taking into account different demographic and attitudinal variables, Facebook use still predicted respondents' social reform. The future work might focus on a specific context such as the effects of using social networks on education, and focus on students' environment in education and the influence of social network. Detailed results, conclusions and future work are stated in later sections.


2015 ◽  
Vol 7 (1) ◽  
pp. 32-51 ◽  
Author(s):  
Emad Ahmed Abu-Shanab

The importance of e-government projects is driving research in the area of technology acceptance to better understand the factors influencing the adoption of such projects and thus the success of e-government. Among the factors influencing the intention to use e-government projects are: perceived usefulness, perceived ease of use, social influence and trust. These relationships also are moderated by gender and age and previous literature supported such premise. This study utilized a sample of Jordanians who filled a survey consisting of items measuring the previously mentioned constructs. Results supported the proposed research model, where intention to use e-government services was significantly predicted by all proposed variables. Age and gender were significant predictors of e-government services when added to the model. Unfortunately, only one relationship was moderated by age and no relationships where moderated by gender. The detailed findings, conclusions and future work are discussed further in this paper.


Author(s):  
Waqar Nadeem ◽  
Mari Juntunen ◽  
Nick Hajli ◽  
Mina Tajvidi

Abstract Consumers’ participation on sharing economy platforms is crucial for the success of the products, services, and companies on those platforms. The participation of consumers enables companies to not only exist, but also to create value for consumers. The sharing economy has witnessed enormous growth in recent years and consumers’ concerns regarding the ethics surrounding these platforms have also risen considerably. The vast majority of the previous research on this topic is either conceptual and focused on organizational aspects, or only discusses privacy and security issues, thus providing a very limited scope of discussion. Therefore, drawing on the marketing and business ethics literature, the present study takes into account a multidimensional view of ethical issues surrounding consumers’ participation on sharing economy platforms. Findings reveal that privacy, security, shared value, fulfillment/reliability and service recovery are the strongest determinants of consumers’ ethical perceptions. These aspects strongly predict the consumers’ value co-creation intentions. Consumers’ participation also predicts their intention to engage in co-creating value, but this effect is stronger with the mediating role of the consumer’s ethical perceptions. The theoretical and managerial implications are also discussed.


2021 ◽  
Vol 2 (1) ◽  
pp. 23-32
Author(s):  
Peter S. Henne

There are very serious ethical and pragmatic issues in the quantitative and security study of Muslims. From an ethical perspective, many of these studies denigrate and stereotype Muslims. They also treat them as a problem to be solved, justifying and expanding US power. Pragmatically, it can be hard to collect detailed data on security issues in many Muslim countries, making conventional studies difficult. Yet, standard approaches to these problems are faulty. We cannot abandon positivist analysis, as well-done quantitative studies are actually the best tools we have to push back on negative stereotypes of Muslims. At the same time, we cannot ignore important security topics among Muslim states just because the data we have available is not ideal. Instead, I present a two-pronged approach that can address these issues without ignoring crucial aspects of international relations; scholars should follow best methodological practices to avoid ethical issues, and adopt new standards and novel tools to deal with imperfect data.


Author(s):  
Emad Abu-Shanab ◽  
Ameen Al-Azzam

E-government project utilization depends on users’ adoption of the system, where trust is a crucial factor in forcing the intentions to use such systems. This research utilized 105 usable responses from citizens who used and explored e-government services. It was hypothesized that trust in e-government and trust in the Internet, along with perceived risk, will significantly influence trust in E-government, and further intention to use the system. Using path analysis, results supported trust in government and the Internet and did not support perceived risk. Also, trust in e-government significantly influenced intention to use the system. Finally, path analysis indicated a significant mediation of trust in E-government, where direct and indirect effects were estimated. Conclusions and future work are stated at the end.


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