Transforming Birmingham City with Smart Applications

Author(s):  
Luis Hernandez-Munoz ◽  
Gerald Feldman ◽  
Vahid Javidroozi ◽  
Annette C King ◽  
Raj Mack

Since the amount of people living in cities is expected to increase to 70% by 2050, cities will face many social and urbanisation challenges, and they will need to operate with reduced budgets and limited number of staff. The productivity of computers offers means to address city challenges and do more with less. In this paper, two Smart City projects carried out in Birmingham UK are presented. Firstly, in the Innovation Engine project, conceptual graphs were used to translate innovation experts' ideas into the specification of an open innovation model that may address the needs of large organisations with the capabilities of SMEs and citizens. Secondly, we present results of the pilot evaluation of the Digital Log Book, a smart web portal that enables citizens to access a whole range of public and private services including social housing, universal job match and jobseeker's allowance benefits. We can conclude that smart applications can be very useful to produce better public services and to support cities in the co-creation of new tools that empower citizens and organisations.

Economics ◽  
2015 ◽  
pp. 703-727
Author(s):  
Georgousopoulos Christos ◽  
Ziouvelou Xenia ◽  
Ramfos Antonis ◽  
Kokkinakos Panagiotis ◽  
Anshu Jain ◽  
...  

Globalization, increasing automation, and the growth of the Internet are setting up a services-driven world at a scale and pace never before witnessed in history whose novelty is the proactive engagement of service recipients in the process of service delivery. Such change-driving forces will inevitably drive Government enterprises to reconsider the way that they deliver public services. As it has been realized in the industry, the transition of Government enterprises to the services-driven world will call for fundamental transformation in the provision of public services in the future, and a complete new way for Governments to work and interact with their citizens. Towards this direction, the authors propose an open innovation model through a process of democratic engagement between service providers and service recipients, where citizenship is reinstated at the heart of public service delivery. A service engineering methodology to support the proposed citizen-driven participatory design of public sector services is also provided.


2017 ◽  
Vol 16 (3) ◽  
pp. 22-38
Author(s):  
Angilberto Sabino De Freitas ◽  
Fernando Filardi ◽  
Ana Cristina De Oliveira Lott ◽  
Daniel Braga

The objective of this article is to draw a profile of the research in Open Innovation (OI) in Brazil from 2003 to 2016 in Brazilian journals of the management area. This paper aims to highlight existing gaps and opportunities to contribute to the advancement of the theme. We have identified 32 studies that reveal that the theme is not yet consolidated in Brazilian researchers' agendas. The results highlight that: (i) the empirical studies are the majority, with 24 articles, among which 19 research have a qualitative nature, (ii) the only two thematic categories identified are (1) benefits and advantages of open innovation, with 13 studies Which consider the relevance of adopting the open innovation model in the view of the organization as well as the perspective of clients and the network; and (2) level of adoption of the open innovation, with 19 researches regarding the effective adoption or not of the open innovation ​​model, in which were focused public and private organizations that are located in different industries and sectors of the economy.


2021 ◽  
Author(s):  
Ashraf AlAstal

Abstract To boost corporate efficiency in both the public and private sectors, innovation is fundamental. Efficient technological transfer and the role of public-private sector collaboration play a major role in the modern growth of knowledge-based economies. As a public service organization, municipalities normally coordinate with all partners to draw up strategies and use them in communities. A new vision is needed for the Gaza Strip municipalities, where all public and private stakeholders work together to co-design and co-develop new cutting-edge products and services aimed at generating shared value through entrepreneurial behaviour. However, concrete examples of smart city projects revealed that municipalities often do not have the necessary capabilities as well as innovative approaches to collaborate with start-ups and other stakeholders’ ecosystems. So, this paper aims at analyzing (open) innovation in the municipal sector shedding lights on the barriers and challenges that municipalities in Gaza Strip face in smart city development. This study uses primary data gathered from various stakeholders through focus groups, semi-structured interviews and webinars to demonstrate how municipalities can work to address challenges in the smart city context, and to promote an ecosystem of entrepreneurship and innovation. Gaza Strip municipalities need to offer the necessary conditions for entrepreneurial talents who can bring their creative mindset, and technological experiences to the table, making it possible to build the best teams to solve any challenge. The research also concluded that Open Innovation Platforms can be seen as an important tool for enabling start-ups and researchers in developing emerging technologies.


Author(s):  
Georgousopoulos Christos ◽  
Ziouvelou Xenia ◽  
Ramfos Antonis ◽  
Kokkinakos Panagiotis ◽  
Anshu Jain ◽  
...  

Globalization, increasing automation, and the growth of the Internet are setting up a services-driven world at a scale and pace never before witnessed in history whose novelty is the proactive engagement of service recipients in the process of service delivery. Such change-driving forces will inevitably drive Government enterprises to reconsider the way that they deliver public services. As it has been realized in the industry, the transition of Government enterprises to the services-driven world will call for fundamental transformation in the provision of public services in the future, and a complete new way for Governments to work and interact with their citizens. Towards this direction, the authors propose an open innovation model through a process of democratic engagement between service providers and service recipients, where citizenship is reinstated at the heart of public service delivery. A service engineering methodology to support the proposed citizen-driven participatory design of public sector services is also provided.


2018 ◽  
Vol 10 (10) ◽  
pp. 3516 ◽  
Author(s):  
Angelina Roša (Rosha) ◽  
Natalja Lace

Organizations need innovation to be competitive and sustainable on their marketplace. Sustainable performance is an important precondition for growth and development. In spite of a body of literature, non-financial factors of sustainable performance remain an open issue. Coaching has gained considerable attention in the business world for its impact on sustainable performance. The current research investigates the use of coaching interaction to facilitate organizational sustainable growth and development in the context of Miller and Friesen’s five stage life-cycle model. The expert opinion survey is chosen as a central method of research. The questionnaire is developed on the literature review that is focused on the drivers for sustainable development throughout the life cycle, and the features of coaching that accelerate these driving forces. Fifteen experts took part in the survey conducted from November 2017 to January 2018. The results are estimated by considering the competence coefficient for each expert. The findings led to creation of an open innovation model, which displays relationships between the appropriate coaching forms and types and the organizational life cycle stages. The developed model enables choosing the optimal way of coaching delivery at any life cycle stage. This model is particularly valuable for the coaching support programs.


2006 ◽  
Vol 53 (3) ◽  
pp. 299-311 ◽  
Author(s):  
Viktorija Bojovic

This paper discusses recent changes in the way public services are delivered A marked increase in the cooperation between the public and private sector in the realization of complex projects, mostly concerning development of infrastructure, is the main characteristic of present-day developing economies. The creation of new, innovative agreements is driven by the limitation of public funds and an ever-growing demand for an increase in the quality of public services. Looking upon the western economies experience alternatives to the traditional public sector procurement are identified in the public/private partnership. The public/private partnership can be seen as one component in the rearrangement of the public sector with a management culture that focuses on the citizen or customer. Also included in this are accountability for results, investigation of a wide variety of alternative service delivery mechanisms, and competition between public and private bodies for contracts to deliver services consistent with cost recovery and the achievement of value for money. The partnership can be realized through an array of models and in this paper priority is given to the DBFO (design-build-finance-operate) model, due to its importance in implementation. The DBFO model is considered to be a synonym for the public/private partnership, as it is the most suitable for complex projects and gains the most benefits.


2020 ◽  
Vol 9 (2) ◽  
pp. 615
Author(s):  
Máté Szilárd Csukás ◽  
Viktor Bukovszki ◽  
András Reith

Digitalization in cities – often branded as smart city (SC) transition – carry the potential for highly inclusive, evidence-based decision making in urban planning, responding to the increasing pressures cities face. However, investments have thus far been slower to deliver the expected impacts. Thus, the attention of the discourse is turning towards organizational structures addressing complexity, scalability, and procedural challenges of SC transition. Given such turn has regime-challenging implications, there is a need for practice-based research in the niches of SC transition, supporting policymaking inductively. This study outlines the barriers inherent in conventional organizational models (public sector, private-supplier, and academic-professional) to SC transition, and makes a case for alternative models. The barriers are retrieved through an extensive literature review, and a series of focus groups with key stakeholders involved in SC transition, and processed as a design problem for a new organizational model. The final design is a nested platform model based on open innovation and a lean approach to urban planning. The paper concludes with a proof of concept to overcome organizational barriers, validated by the stakeholder focus groups. Keywords: urban planning, platform, open innovation, assessment, smart city, organizational models


2021 ◽  
Vol 12 (1) ◽  
pp. 44
Author(s):  
Haroldo De Sá Medeiros ◽  
Sérgio Henrique Arruda Cavalcante Forte

Discussions about State Social Responsibility and Public Value are not recent. When linked to each other there is not an incremental theoretical sequence that shows the evolution of responsibility in public organizations. This essay aims to elaborate a framework for public administration, based on the Creating Shared Value (CSV). The use of CSV is justified because it allows the conceptual comparison between public and private perspectives. This framework was called State Creation of Shared Public Value and the operational structure of the CSV was maintained with the levels and the evaluation mechanism, but the original definitions were re-specified for the context of Public Value. The CSV based structure through levels and stages guarantees a gradual increase in the scope of benefits from public services that can be framed in the same perspective, with no restrictions of areas or segments for their use through Public Value.


Author(s):  
Andréia De Fátima Ribeiro Rocha ◽  
Isabel Cristina dos Santos ◽  
Almir Martins Vieira

Purpose: This study aims to contribute to the Innovation Models debate from a new perspective on the innovation process, more frequently discussed in a range from closed to open innovation model. Coming into to the discussion in the recent years, called semi open innovation, this modality of innovation has been referenced as one that uses external knowledge, however considers that this knowledge is not a crucial element for the development of innovation. In this present study, semi-open innovation is characterized when the innovation process meets specific conditions of particular set of technologies and companies bounded by the local conditions. Design/Methodology/Approach: it refers to a qualitative study, supported by case studies. Findings: It was observed that the existence of a local Scientific and Technology Institute is a reason to define the location to produce, but did not find evidences of a large use of STI resources or with other local researchers for a product development. We could not clearly identify real open innovation model in practice. However, the proximity of a technological education and University of great national reputation, in addition to providing skilled labour, becomes a source of knowledge that should be used more frequently. Conclusions pointed out that there is a restricted support given by STI. The cases show that two firms practice an open innovation mode. In one case we conclude it refers to semi-open innovation practice.


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