Social-Media-Based Knowledge Sharing

2018 ◽  
Vol 14 (1) ◽  
pp. 19-29 ◽  
Author(s):  
Shouhong Wang ◽  
Hai Wang

Social media continues to proliferate. This article presents a qualitative analysis of twelve cases of social-media-based knowledge sharing. The analysis reveals six categories of knowledge sharing in the social context. The analysis indicates that personalization of the organization entities and socialization of the participation on social media for knowledge sharing are two key success factors. The findings suggest that the social dimension, which has been absent from the traditional knowledge management models, broadens the scope of sustainable knowledge sharing practices in the digital society.

Author(s):  
Ritesh Chugh ◽  
Mahesh Joshi

Social media technologies have been embraced by individuals and organizations on such a massive scale in the last decade that knowledge sharing and application has molded into a totally new paradigm. It has not only changed the social discourse of communication but also affected the knowledge management strategies of organizations. This raises quite a number of fundamental challenges out of which three are being dealt in this chapter. The first challenge is whether knowledge management has fully embraced social media as a channel of mass reach the way it did in case of other means of mass communication. The second one is the question of speed and extent of knowledge sharing in social media. The third challenge is whether social media strategy can provide a high advantage to smaller and newer companies in comparison to older but larger organizations. It is apparent that the commercial aspect of social media is easy for a tête-à-tête but difficult to articulate and design the right strategy because it needs a lot of refinements owing to inherent complexities in the process.


Author(s):  
Yogita Ahuja ◽  
Praveen Kumar

Web 2.0 or can say the social media is the buzzword for LIS professionals. Recently the trend of web 2.0 is increasing its importance not in the field of knowledge sharing but also in knowledge managing. The main aim of this research paper is to highlight the features of web 2.0 tools which are useful for knowledge sharing and as well as in knowledge managing. This paper also highlights how web 2.0 has brought drastic change in library services or library operation, how the research community can get information in fraction of seconds, how library professional can adopt and maintain their prompt approach to answer the user's queries by using web 2.0 tools. This paper provides a contrast between the knowledge management, sharing and web 2.0 tools.


Author(s):  
Ritesh Chugh ◽  
Mahesh Joshi

Social media technologies have been embraced by individuals and organizations on such a massive scale in the last decade that knowledge sharing and application has molded into a totally new paradigm. It has not only changed the social discourse of communication but also affected the knowledge management strategies of organizations. This raises quite a number of fundamental challenges out of which three are being dealt in this chapter. The first challenge is whether knowledge management has fully embraced social media as a channel of mass reach the way it did in case of other means of mass communication. The second one is the question of speed and extent of knowledge sharing in social media. The third challenge is whether social media strategy can provide a high advantage to smaller and newer companies in comparison to older but larger organizations. It is apparent that the commercial aspect of social media is easy for a tête-à-tête but difficult to articulate and design the right strategy because it needs a lot of refinements owing to inherent complexities in the process.


Author(s):  
Albert J. Simard

Understanding the social context of an organization is a precursor to managing tacit knowledge. This chapter describes a three-dimensional social-context framework comprising factors, trust, and manageability. Factors are underlying characteristics - situation, interaction, and scale - that affect all aspects of the social structure. Trust classifies criteria that affect trust at individual, group, and organizational levels. Manageability lists methods of enhancing indicators for each social context criteria. The framework is based on patterns and clusters of 1200 terms found in a survey of the social-science literature related to social structures. The framework is presented in a format that facilitates prioritizing the most important criteria for an organization to focus on. Understanding how social context affects organizations will greatly facilitate tacit knowledge management.


Author(s):  
Giorgio De Michelis

Community (Gemeinschaft in German) has emerged as a relevant concept for understanding the social dimension of human life, at the end of nineteenth century, when in a famous book by Ferdinand Toennies (1925), it was opposed to society (Gesellschaft in German). The debate that accompanied and followed Toennies’ book at the beginning of the twentieth century opposed the irrationality of communities (where no utility value justifies membership) to the rational principle sustaining societies (that are ruled in order to balance costs and benefits of all members). More recently, the concept of community has been again at the center of philosophical debate after its deconstruction by Jean Luc Nancy: it is, therefore, interesting to situate the concept of community of practice within it. What emerges from this analysis offers to designers of ICT-based applications, such as information systems, knowledge management systems, etc., some new hints on the nature of those systems.


2011 ◽  
pp. 2079-2091
Author(s):  
V. P. Kochikar ◽  
Kavi Mahesh ◽  
C. S. Mahind

This chapter presents the detailed architecture that Infosys has deployed for implementing KM internally, and the company’s experiences in using that architecture for managing its knowledge. A brief historical perspective of the evolution of the Infosys KM effort is discussed and a description of the Infosys Knowledge Shop (KShop), Infosys’s integrated knowledge portal that we have built, is given. The real test of the maturity of any organizational initiative is when it becomes invisible, a part of the normal way people work. The aim of the KM initiative is thus to move towards a culture where knowledge sharing is built into the organizational fabric. The chapter elaborates on one key mechanism that has been devised to help create such a sharing culture — the Knowledge Currency Units (KCUs) scheme. Some of the key challenges and success factors the company has faced are discussed, and the approaches used to manage those are described.


Author(s):  
P. K. Muthukumar

Social media is never again an immaterial wonder; tools like Facebook, WhatsApp, LinkedIn, or YouTube have taken the world in a tempest. Social media has turned into a standard, changed individual connections, enabled people to add to number of issues, and produced new potential outcomes and difficulties to encourage joint effort. Associations have dire need of not just concentrating on advancement of new items and administrations, yet additionally giving explicit consideration to viable learning sharing, which is of indispensable significance for their success. The potential favourable position of grasping and executing web-based social networking is tremendous. Despite the fact that the enthusiasm for internet-based life is expanding, from one perspective information specialists and administrators are hanging tight to get engaged with this synergistic world, since they may not feel motivated or may not know about the benefits of utilizing these devices for work purposes.


One aspect of profiling to enhance teaching and learning involves the various contexts in which learners will engage, such as particular social media ecosystems and their attendant microcultures (the social norms and common practices in these spaces), particularly if learners will be engaging with individuals outside of the formal classroom. Understanding the larger online social context helps define the affordances and constraints of what can be effectively taught and learned. This involves profiling the current user base of the online social spaces where the learners will be engaging and interacting and co-creating knowledge.


HUMANIKA ◽  
2015 ◽  
Vol 22 (2) ◽  
pp. 92
Author(s):  
Suharyo Suharyo ◽  
Surono Surono ◽  
Mujid F Amin

This article is based on the assumption that language is not in a social vacuum. Language is more than a set of words that merely linguistic, but also social. Therefore, the current linguistic research should take into account the social dimension in the analysis are critical, such as van Dijk’s critical discourse analysis (CDA) research model. The critical discourse analysis research  considering the text, context, social cognition, and analysis/social context. Research steps include: exposing the macro structure (thematic), superstructure (schematic), and microstructure consisting of semantics, syntax, stylistic, and rhetoric. Accordingly, this study uses the method read and record while research data has been collected from Suara Merdeka and Kompas newspaper. Finally concluded that the language represents the ideology and power (symbolic) both individual and communal.


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