The Use of Virtual Environments for Knowledge Sharing in Distance Learning Education, with a View to Informing Industry

2015 ◽  
Vol 6 (3) ◽  
pp. 38-51 ◽  
Author(s):  
Olinkha Gustafson-Pearce ◽  
Susan B. Grant

As social media and virtual world technology become increasingly commonplace, this paper considers how educators and industry can leverage the tools and systems of these mediums, to enable engagement and knowledge transfer between parties, with a view to informing industry from the lessons learnt. Virtual Worlds have become an extremely powerful phenomenon with millions of users. Businesses are only now beginning to acknowledge the benefits of using virtual worlds to enhance employee and supplier collaboration and to support new ideas and innovation through knowledge sharing across functions and organizational boundaries. Many businesses are still trying to understand the various implications of integrating internal communication systems with social media tools and private collaboration and networking platforms. The KNOWNET project (an EC funded Marie Curie IAPP) seeks to assess the value of virtual worlds and social networking for knowledge exchange across supply chains.

Author(s):  
Olinkha Gustafson-Pearce ◽  
Susan B. Grant

As social media and virtual world technology become increasingly commonplace, this paper considers how educators and industry can leverage the tools and systems of these mediums, to enable engagement and knowledge transfer between parties, with a view to informing industry from the lessons learnt. Virtual Worlds have become an extremely powerful phenomenon with millions of users. Businesses are only now beginning to acknowledge the benefits of using virtual worlds to enhance employee and supplier collaboration and to support new ideas and innovation through knowledge sharing across functions and organizational boundaries. Many businesses are still trying to understand the various implications of integrating internal communication systems with social media tools and private collaboration and networking platforms. The KNOWNET project (an EC funded Marie Curie IAPP) seeks to assess the value of virtual worlds and social networking for knowledge exchange across supply chains.


Author(s):  
Gwakisa Andindilile Kamatula

Information sharing via social media has become stylish, fashionable and unavoidable in all walks of life to date. Through Social media tools people can share information quickly and widely within a very short period of time. From desktop research and documentary review, the chapter establishes how effective use of social media can enhance knowledge sharing within government organizations in a bid to generate new possibilities and opportunities for their efficiency in business operations. The chapter concludes by proposing issues to be considered by modern governments as they embrace the proliferation of social media technologies for effective knowledge sharing which is of vital importance for their success. It has however been emphasized on the necessity of developing and implementing social media policies and procedures.


Author(s):  
Nora Obermayer ◽  
Anikó Csepregi ◽  
Edit Kővári

This chapter introduces the possible differences revealed of the applied methods in knowledge sharing based on generational differences. In addition the chapter investigates the relationship of knowledge sharing to competences, emotional intelligence and social media tools and presents research that were carried out between 2006-2015. The aim of this part is to enable companies, especially SMEs to learn from these research outcomes and develop strategies to trigger knowledge sharing among different generations regarding the vital competences, emotional intelligence and social media tools.


2016 ◽  
Vol 24 (7) ◽  
pp. 16-19 ◽  
Author(s):  
Anshu Sharma ◽  
Jyotsna Bhatnagar

Purpose The paper aims to highlight the role of enterprise social media as an internal workplace tool for employee engagement purposes. Design/methodology/approach The paper provides a viewpoint on how social media can be used internally by organizations after considering both academic and practitioner literature in the respective field. Findings The paper posits that organizations should move beyond using social networking tools for recruitment and branding purposes and take a step further to use social media tools internally for employee engagement initiatives. It provides practical implications for managers to embrace social media as an engagement tool and to increase employees’ participation on such media. Research limitations/implications The paper provides implications for both researchers and practitioners for using social media as a strategic employee engagement initiative and devising appropriate social media and human resource strategies to do so. Originality/value The paper offers insights into how enterprise social media can be used as an internal communication tool for engaging employees in this technologically connected era.


2013 ◽  
Vol 19 (4) ◽  
pp. 292 ◽  
Author(s):  
Stephen Barnett ◽  
Sandra C. Jones ◽  
Sue Bennett ◽  
Don Iverson ◽  
Andrew Bonney

General practice training is a community of practice in which novices and experts share knowledge. However, there are barriers to knowledge sharing for general practioner (GP) registrars, including geographic and workplace isolation. Virtual communities of practice (VCoP) can be effective in overcoming these barriers using social media tools. The present study examined the perceived usefulness, features and barriers to implementing a VCoP for GP training. Following a survey study of GP registrars and supervisors on VCoP feasibility, a qualitative telephone interview study was undertaken within a regional training provider. Participants with the highest Internet usage in the survey study were selected. Two researchers worked independently conducting thematic analysis using manual coding of transcriptions, later discussing themes until agreement was reached. Seven GP registrars and three GP supervisors participated in the study (average age 38.2 years). Themes emerged regarding professional isolation, potential of social media tools to provide peer support and improve knowledge sharing, and barriers to usage, including time, access and skills. Frequent Internet-using GP registrars and supervisors perceive a VCoP for GP training as a useful tool to overcome professional isolation through improved knowledge sharing. Given that professional isolation can lead to decreased rural work and reduced hours, a successful VCoP may have a positive outcome on the rural medical workforce.


Author(s):  
Liza Potts

Social web tools are being leveraged by participants to communicate throughout their workday as well as during times of crisis. Using the London Bombings of 7 July 2005 as a case study, this chapter illustrates the need for sociotechnical interventions in systems design. By employing Actor Network Theory the author makes visible the active participants and technologies within the ecosystems of social media tools. Such visibility provides insight to the designer seeking to optimize communication systems in the wake of disaster, as well as providing further generalization to everyday use. Guidelines for improving systems and user interfaces based on disaster scenarios are described.


Author(s):  
Esther van Dokkum ◽  
Pascal Ravesteijn

While social media use has rapidly grown all over the world the use in business context is growing at a steadier pace. Mostly social media is used by businesses as a communication channel aimed at customers either to promote products and services or as part of their web care activities. The use of social media as a means for internal communication is limited; this is especially true for projects. However social media can improve organizational communications and where communication within organizations is important in general, in the context of project management it is a critical success factor. Therefore research was conducted on how social media can be used to enhance communication within projects. In this chapter a framework that can be used to apply social media in project communication is described. The framework shows how social media tools are used by different roles and for different events during a project.


Author(s):  
Claudio Pacchiega

The target of this chapter is to provide an insight on an informal methodology exploiting the strongest possibilities of Virtual Reality worlds (supported by a full usage of other web-based and social media tools), as a viable effective and rewarding tool both for teachers and students to assist in Educational classes on many teaching subjects. This is shown using a practical example effectively performed in Summer 2016. The goal is obtained using already established methodologies like Flipped Classroom, Educational Marketing, Gamification, Cooperative Learning. The result is quite attractive and immersive and easy to organize and use even by teachers not too technically experts.


Author(s):  
Nora Obermayer ◽  
Zoltán Gaál ◽  
Lajos Szabó ◽  
Anikó Csepregi

Knowledge management and social media have become trendy expressions in the business life. Knowledge is seen as the most important strategic asset and knowledge workers play a central role in value creation. Organizations have an urgent need to pay attention to effective knowledge sharing, thus, it is important to understand what encourages individuals to share their knowledge. Social media tools, like Facebook have become mainstream, modified personal relationships and generated new possibilities to facilitate collaboration. An exploratory survey investigates how social media tools are being used for knowledge sharing and examines the characteristics of the different generations. The results have shown that organizations prefer not to allow the usage of social media; but where the employees are supported to reach these tools, high proportion of them utilize these technologies. This chapter introduces these results and provides recommendations on how to foster employee motivation to use social media for work purposes in knowledge sharing.


2016 ◽  
pp. 461-475
Author(s):  
Esther van Dokkum ◽  
Pascal Ravesteijn

While social media use has rapidly grown all over the world the use in business context is growing at a steadier pace. Mostly social media is used by businesses as a communication channel aimed at customers either to promote products and services or as part of their web care activities. The use of social media as a means for internal communication is limited; this is especially true for projects. However social media can improve organizational communications and where communication within organizations is important in general, in the context of project management it is a critical success factor. Therefore research was conducted on how social media can be used to enhance communication within projects. In this chapter a framework that can be used to apply social media in project communication is described. The framework shows how social media tools are used by different roles and for different events during a project.


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