The Role Micro-Blogging Plays in Informal Communication and Knowledge Sharing Activities Within Universities

2018 ◽  
Vol 9 (3) ◽  
pp. 18-31 ◽  
Author(s):  
Shakiba Kazemian
Keyword(s):  
Social Networks ◽  
Social Networking ◽  
Knowledge Sharing ◽  
Informal Communication ◽  
Business World ◽  
The Past ◽  
Enterprise Social Networks ◽  
New Phenomena ◽  
Business Sectors ◽  
Social Networking Tools

Micro-blogging is one of the most common informal social networking tools these days. Micro-blogs, a comparatively new phenomena, have changed the business world in a positive way with encouraging and providing a variability of impressions on collaboration and managerial novelty which growing very fast and becoming very popular among large organizations. Microblogging is considered as an opportunity that will finally enhance the employment engagement and providing a variety of effects on co-operative work (e.g., relational benefits & personal benefits to organizations). Until now, using enterprise social networks (ESNs) have been receiving increasingly more attention in business sectors such as multinational technology companies and practice over the past years, this article will review the biggest existing gap that is using internal social networking enterprise in academia.

Using enterprise social networks as a knowledge management tool in higher education

2017 ◽  
Vol 47 (4) ◽  
pp. 555-570 ◽  
Author(s):  
Niall Corcoran ◽  
Aidan Duane
Keyword(s):  
Higher Education ◽  
Social Networks ◽  
Social Media ◽  
Knowledge Sharing ◽  
Conceptual Model ◽  
Higher Education Institutions ◽  
Management Tool ◽  
Content Type ◽  
Enterprise Social Networks ◽  
Practical Implications

Purpose The management of organisational knowledge and the promotion of staff knowledge sharing are largely neglected in higher education institutions. The purpose of this study is to examine how enterprise social networks can enable staff knowledge sharing in communities of practice in that context. Design/methodology/approach The study is framed as an Action Research project, covering three cycles over a 12-month period. During the Diagnosing phase, a conceptual model was developed for empirical testing. Data were collected through 30 semi-structured interviews and a number of focus groups. This was supplemented by content analysis and reflective journaling. Findings The findings support the conceptual model and provide insight into the antecedents necessary for the creation of an enterprise social network-enabled knowledge-sharing environment, the motivators for and barriers to participation, and the perceived organisational and individual benefits of increased staff knowledge-sharing activity. Research limitations/implications As the study has a higher education focus, all of the findings may not be generalizable to other types of organisation. Further development of the conceptual model and testing in other contextual settings will yield greater generalizability. Practical implications A number of findings have practical implications for the management of higher education institutions, such as the evidence of a divide between faculty and other staff. In general, the study findings provide an opportunity for educationalists to better understand the scope and impact of employing social media platforms for knowledge sharing. Originality/value This paper adds to the growing body of work on organisational implementations of social media, and should be of interest to practitioners and researchers undertaking similar projects.

Social Networking and Knowledge Sharing in Organizations

2019 ◽  
pp. 563-571 ◽  
Author(s):  
Sarabjot Kaur ◽  
Subhas Chandra Misra
Keyword(s):  
Social Networking ◽  
Knowledge Sharing ◽  
Organizational Context ◽  
Social Dynamics ◽  
Social Ties ◽  
Knowledge Sharing Behavior ◽  
Distributed Organizations ◽  
The Right ◽  
Sharing Behavior ◽  
Social Networking Tools

Knowledge sharing in organizational context is facilitated by communicative process affected by varied social dynamics. It can be a difficult process in case of distributed organizations as employees may not be aware of the right source of getting advice and expertise. In such a scenario, social networking tools provide the required functionality for such sharing and lead to better social ties among knowledge providers and seekers across the organization. The chapter brings out some factors that affect knowledge-sharing behavior in the context of organizations using social networking tools as a communicative media.

Social capital, employees' well-being and knowledge sharing: does enterprise social networks use matter? Case of Tunisian knowledge-intensive firms

2020 ◽  
Vol 21 (6) ◽  
pp. 1153-1183 ◽  
Author(s):  
Sarra Berraies ◽  
Rym Lajili ◽  
Rached Chtioui
Keyword(s):  
Social Capital ◽  
Social Networks ◽  
Knowledge Sharing ◽  
Well Being ◽  
Content Type ◽  
Mediating Role ◽  
Enterprise Social Networks ◽  
Knowledge Intensive ◽  
The Relationship

PurposeThe objective of this research is to examine the mediating role of employees' well-being in the workplace in the relationship between the dimensions of social capital, namely structural, relational and cognitive social capital and knowledge sharing, as well as the moderating role of enterprise social networks between knowledge sharing and employees' well-being.Design/methodology/approachA quantitative approach was performed within a sample of 168 middle managers working in knowledge-intensive firms in Tunisia. The Partial Least Squares method was used to analyze the data collected.FindingsResults highlight the importance of the dimensions of social capital as a lever for boosting knowledge sharing. It also reveals that employees' well-being plays a mediating role in the link between structural and relational social capital and knowledge sharing. Moreover, findings show that while enterprise social networks use does not moderate the relationship between employees' well-being and knowledge sharing, it has a positive and significant effect on knowledge sharing.Originality/valueOn the basis of a socio-technical perspective of knowledge management, this research pioneers the examination of the mediating effect of employees' well-being in the link between dimensions of social capital and knowledge sharing and the moderating role of enterprise social networks use within knowledge-intensive firms. Findings of this study may help managers of knowledge-intensive firms in boosting knowledge sharing within organizations, in improving knowledge workers' well-being and thus in motivating and retaining these talented employees.

Enterprise social networks as a supporting tool in the digital economy

2018 ◽  
Vol 4 (10) ◽  
pp. 273-279
Author(s):  
Jana Skoludova
Keyword(s):  
Social Networks ◽  
Information Technology ◽  
Digital Economy ◽  
Information Technology Management ◽  
The Czech Republic ◽  
Enterprise Social Networks ◽  
Internal Information ◽  
Enterprise Social Network ◽  
Business Sectors ◽  
Modern Technologies

Digital economy refers to an economy that is based on digital computing technologies. It is widely accepted that the growth of the digital economy has widespread impact on the economy as a whole. Companies have been trying to respond to the changes of the digital economy, and they have been integrating information technology management into their enterprises. The goal of this paper is to determine the benefits of Enterprise Social Networks in companies. The methodology of this paper is based on comparative qualitative research using a survey conducted in the Czech Republic across business sectors. The research focuses on costs related to the use of Enterprise Social Networks. The results indicate the possible use of modern technologies for more effective business management. This paper discusses the use of the latest trends and innovations concerning technologies to help managers effectively convey internal information within the digital economy. Keywords: Digital economy, information technology, enterprise social network.

scholarly journals Modèle communicationnel d’un réseau socionumérique d’entreprise

2016 ◽  
pp. 100-123
Author(s):  
Hélène Piment
Keyword(s):  
Social Networks ◽  
Nous Avons ◽  
Social Networking ◽  
Social Networking Sites ◽  
Communicative Competence ◽  
The Self ◽  
Enterprise Social Networks ◽  
Regular Practice

Les réseaux socionumériques d’entreprise (RSE) sont considérés comme des réseaux socionumériques (Rsn) internes, en référence notamment à Facebook. Ils semblent offrir aux utilisateurs usuels des Rsn l’occasion d’exploiter une compétence communicationnelle particulière, issue de cette pratique habituelle. Afin de vérifier la possibilité qu’une compétence communicationnelle émerge au niveau des membres de l’organisation, nous avons cherché si le modèle communicationnel du RSE était équivalent à celui de Facebook. A l’aide des concepts d’écrit d’écran, d’énonciation éditoriale et de la notion de signe passeur, nous avons analysé le discours de l’éditeur et de l’administrateur. Si l’univers de référence des pages analysées est celui de Facebook, elles ne proposent pourtant pas aux salariés de l’organisation les mêmes modalités communicationnelles. La compétence qu’ils peuvent mettre en œuvre au sein de ce dispositif est restreinte à l’expression du soi, et privée de son axe relationnel. L’analyse a également mis au jour l’écart entre le discours porté sur le RSE et sa concrétisation au sein d’une organisation. The enterprise social networks (ESN) are considered as internal social networking sites (SNS), especially in reference to Facebook. They seem to give to the usual users of the SNS the opportunity to make use of one particular communicative competence resulting from this regular practice. In order to confirm the eventuality that a communicative competence is emerging at the level of the members of the organization, we sought if the ENS’s communicative model was equivalent to Facebook’s one. Using the concepts of “screen writing” and “editorial enunciation”, and the notion of “conveyor sign”, we analysed publisher and administrator’s discourse. If the reference universe of the analysed pages is Facebook’s one, they however don’t offer to the organization’s employees the same communicative modes. The competence that they can apply within this apparatus is restricted to the expression of the self, without its relational line. The analysis also brought to the light the gap between the discourses on the ESN and its realization within an organisation.

Do social networking applications support the antecedents of knowledge sharing practices?

2019 ◽  
Vol 49 (4) ◽  
pp. 494-509 ◽  
Author(s):  
Muhammad Naeem ◽  
Mohammad Javid Khan
Keyword(s):  
Social Media ◽  
Social Networking ◽  
Knowledge Sharing ◽  
Private Universities ◽  
Organizational Factors ◽  
Business Environment ◽  
Public And Private ◽  
Content Type ◽  
University Settings ◽  
Social Networking Tools

Purpose Many organizations are struggling to achieve competitiveness due to lack of knowledge sharing (KS) practices. The sustainability of the service sector is linked to KS practices and creativity. Therefore, to survive in a dynamic business environment, universities have to formulate and implement such practices and innovative learning systems. This paper aims to highlight how social media networking apps can be used efficiently and effectively to support the antecedents of KS among the employees in public and private universities. Design/methodology/approach This study is based on a positivistic approach and a quantitative research design. A survey was carried out with employees at public and private universities. The respondents were chosen based on simple random sampling with the purpose of increasing the validity and generalizability of the results in the context of university settings and for other sectors as well. Findings Certain individual and organizational factors have been found, which have been supported by social networking tools. These factors can enhance KS practices, such as informal relationships and social networking, effective communication and collaboration, mutual trust and the intention to share knowledge, the KS culture and new ideas. The results of this study reveal that social networking applications such as WhatsApp, Viber, Skype, Facebook, Research-gate, YouTube and personal blogs are more productive in supporting the antecedents of KS stated above in university settings. Research limitations/implications Social networking applications have received attention because executives and researchers are increasingly focusing on finding new ways to use social networking tools for business purposes. The effective and efficient use of social networking tools helps organizations to foster knowledge amongst employees to address various critical issues, such as knowledge hoarding, lower levels of skills and knowledge, lower levels of communication and employee involvement, a lack of the intention to share knowledge and resistance toward the adoption of new technology. Originality/value There is rare literature available on how social networking tools can support the antecedents of KS in university settings. Most of such literature has investigated the link between social media and KS using a systematic literature and qualitative research approach. This research is based on empirical study and it is unique as it investigates the hitherto under-researched issue of the adoption of social networking applications to foster the antecedents of KS in university settings.

Improving the organizational knowledge sharing through online social networks

Kybernetes ◽  
2019 ◽  
Vol 49 (11) ◽  
pp. 2615-2632
Author(s):  
Bo Yang ◽  
Lulu Wang ◽  
Bayan Omar Mohammed
Keyword(s):  
Social Networks ◽  
Social Networking ◽  
Knowledge Sharing ◽  
Online Social Networks ◽  
Social Networking Sites ◽  
Employee Motivation ◽  
Organizational Knowledge ◽  
Online Social Networking ◽  
Content Type ◽  
The Impact

Purpose Social technologies can offer a strong means for organizations to manage their information flows and thus make changes on the organizational knowledge sharing, which may then be linked to employees’ productivity and performance enhancements. The purpose of this paper is to predict the impact of using the online social network on employee motivation and employee motivation effects on organizational knowledge sharing. Design/methodology/approach From employees of tax affairs organization, data are collected. For evaluating the model’s elements, a questionnaire was designed. It was revised by experts with significant experiences. For statistical analysis, SMART-PLS 3.2 is used. Findings Findings have confirmed the validity of the proposed model. The results also have indicated that online social networks, social trust and social goals have a positive and important impact on employee motivation. Furthermore, obtained results have revealed that organizational knowledge sharing is significantly influenced by employee motivation and organizational commitment. Research limitations/implications The study contributes to the literature on organizational knowledge sharing and employee motivation in online social networking sites. Organizations could benefit from this knowledge by accepting that social networking sites must be considered as a critical component of the knowledge sharing, and precise targeting efforts could be directed for those users. Also, it could be exciting to study further factors affecting the development of organizational knowledge sharing in larger organizations. Originality/value The paper rises the understanding of what online social networking encompasses and how it can be utilized for the organization. The ideas and discussion are similarly applicable to libraries and may give them new visions into the delivery of social networking applications as part of their facilities to users.

Getting acquainted with social networks and apps: Instagram’s instant appeal

2016 ◽  
Vol 33 (3) ◽  
pp. 11-15 ◽  
Author(s):  
Katie Elson Anderson
Keyword(s):  
Social Networks ◽  
Social Media ◽  
Social Networking ◽  
Digital Media ◽  
Design Methodology ◽  
Mobile App ◽  
Age Group ◽  
Smartphone Apps ◽  
Content Type ◽  
The Past

Purpose The rise in the popularity of smartphone apps is hard to ignore. People are accessing information and connecting through social media on their smartphones at increasing rates. Design/methodology/approach This paper is a literature review. Findings Almost half of the total digital media time spent by US adults is spent on smartphone apps. Smartphone apps account for two-thirds of all growth in digital media engagement in the past two years, and those users spend the most time using social networking apps. Originality/value Photo apps were found to have some of the highest engagement in users, and the photo app Instagram is the second most used mobile app among US adults in the age group of 18-34 years.

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