Critical Success Factors of E-Direct Marketing in Jordan Travel Agencies

2012 ◽  
Vol 2 (2) ◽  
pp. 1-9 ◽  
Author(s):  
Maha M. Alkhaffaf ◽  
Asmahan M. Altaher
Keyword(s):  
Customer Loyalty ◽  
Critical Success Factors ◽  
Success Factors ◽  
Direct Marketing ◽  
Research Model ◽  
Critical Success ◽  
Current State ◽  
Travel Agencies ◽  
New Business ◽  
The Relationship

Critical success factors are popular approaches that can be used as a key metrics to measure the success of companies. In this paper, the authors analyze the current state of e-marketing in Jordanian travel agencies by examining the implantation of critical success factors of e-marketing. The research model analyzes the relationship between critical success factors and online direct marketing. Explanatory studies were used by distributing a qualified questionnaire to the employees of seventeen important travel agencies in Jordan to get results and test the research model. The paper concludes that a need exists to consolidate and strengthen the integration of the critical success factors of e-direct marketing in Jordanian travel agencies. Travel agencies must use a new business model and find a new way to contact their customers so to increase customer loyalty. Further research on the field of e-direct marketing and in travel agencies is needed. E-direct marketing can increase revenue for travel agencies in Jordan.

scholarly journals Determining Critical Success Factors that Contribute to the Delay of Water Infrastructure Construction Projects in the Abu Dhabi Emirtae: A Conceptual Framework

2017 ◽  
Vol 10 (12) ◽  
pp. 139
Author(s):  
Jaafer Y. Altarawneh ◽  
Vinesh Thiruchelvam ◽  
Behrang Samadi
Keyword(s):  
Conceptual Framework ◽  
Conceptual Model ◽  
Construction Projects ◽  
Critical Success Factors ◽  
Success Factors ◽  
Abu Dhabi ◽  
Water Infrastructure ◽  
Critical Success ◽  
Starting Point ◽  
The Relationship

The purpose of this study is to investigate the relationship between the critical success factors and the critical delays in the context of water infrastructure construction projects (WICPs) in the Abu Dhabi Emirate. In addition, the purpose of this paper is to develop a conceptual model to investigate the potential relationship. The literature concerning the critical success and delay factors and the related models that are available provide a starting point for developing the conceptual model. Based on the comprehensive and thorough literature review, all the dimensions of the variables are identified and discussed in detail.This study attempts to reduce the existing gap in the literature regarding the relationship between the critical success factors and critical delay. It forms a foundation upon which further local research can be conducted. In addition, it attempts to identify and point out the most critical success factors that will minimize the delay claims in water infrastructure construction projects (WICPs), as such delays would lead to some of the most difficult and controversial disputes to resolve.  Internationally, it is expected that the findings of this research may help as an evidentiary reference data on which other and further similar comparative researches could be initiated and developed in different environments in terms of cultural, social, contractual, political, and environmental mediums.Finally, the conceptual framework was developed by identifying six (6) variables for project critical success namely Project Management Process (PMP), Project Manager Competency (PMC), Project Team Members’ Competency (PTC), Project Organizational Planning (POP), Project Resources’ Utilization (PRU) and Project Organizational Commitment (POC).

Screening Practices of New Business Incubators: The Evaluation of Critical Success Factors

1988 ◽  
Vol 12 (4) ◽  
pp. 59-81 ◽  
Author(s):  
James R. Lumpkin ◽  
R. Duane Ireland
Keyword(s):  
Failure Rate ◽  
Critical Success Factors ◽  
Success Factors ◽  
New Venture ◽  
Business Incubators ◽  
Screening Practices ◽  
Critical Success ◽  
Probability Of Success ◽  
New Business ◽  
New Jobs

New firms are an important mechanism through which new jobs are created. However, the new venture failure rate is greater than the rate of creation. Business incubators have been organized to bring new businesses together to increase the probability of success. Incubators do not guarantee success; however, evaluating potential clients on Critical Success Factors can minimize failures once the firm joins an incubator. This research investigates the screening practices of incubators and identifies unique groups of incubators. The screening practices were found to relate to sponsorship but not to physical characteristics or objectives.

E-Commerce in Small and Medium Enterprises in Sri Lanka

2018 ◽  
Vol 10 (2) ◽  
pp. 54-68
Author(s):  
Kennedy D Gunawardana
Keyword(s):  
Critical Success Factors ◽  
Success Factors ◽  
Small And Medium Enterprises ◽  
Business Organization ◽  
Business Growth ◽  
Business World ◽  
Critical Success ◽  
Potential Benefits ◽  
Medium Enterprises ◽  
The Relationship

The growth of information technology in the business world is spreading at a phenomenal rate. The success of a business organization stands at the usage of IT in their business. Growth of e-commerce is the new born business method, which has originated through an extensive usage of IT in their business. This study will focus on the level of adoption of e-commerce in a population of 30 SMEs under the BOI, the relationship between firm-based characteristics and the adoption of e-commerce and also more importantly find out the critical success factors and discover potential benefits of adoption of e-commerce in SMEs. The results on the adoption of e- commerce showed a significant relationship with the two firm-based characteristics. That is management involvement and adoption of IT. The study also identified e- marketing and supplier service as the critical success factors in adoption of e-commerce.

An Investigation into Critical Success Factors of Knowledge Management Implementation in TQM Organizations in Malaysia

2013 ◽  
Vol 4 (1) ◽  
pp. 41-52 ◽  
Author(s):  
Pei Pei Hing ◽  
Mum Wai Yip ◽  
Dominic Lau
Keyword(s):  
Knowledge Management ◽  
Critical Success Factors ◽  
Success Factors ◽  
Perceived Benefits ◽  
Total Quality ◽  
Critical Success ◽  
Management Leadership ◽  
Spss Software ◽  
The Relationship ◽  
Research World

Knowledge Management (KM) is one of the hottest topics today in both the industrial and research world. In our daily life, the authors deal with huge amounts of data and information. Data and information are not knowledge until they know how to obtain the value out of it. This is the reason the authors need to practise KM. The objective of the research is to identify the relationship between the critical success factors (CSFs) and perceived benefits of KM. This study was accomplished through mail questionnaires to the organisations that are implementing Total Quality Management (TQM). Data gained from the questionnaires were analyzed by using SPSS software. The findings revealed that organisational culture, top management leadership and commitment, employee participation have a positive relationship among the perceived benefits of KM. These findings are useful for both practitioners and academicians.

Luxury supply chain management: a framework proposal based on a systematic literature review

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Maicom Sergio Brandao ◽  
Moacir Godinho Filho ◽  
Andrea Lago da Silva
Keyword(s):  
Supply Chain ◽  
Supply Chain Management ◽  
Critical Success Factors ◽  
Success Factors ◽  
Performance Goals ◽  
Chain Management ◽  
Content Type ◽  
Critical Success ◽  
The Relationship ◽  
Different Levels

PurposeThis study aims to identify the main elements that describe the luxury supply chain. It discusses the relationship between them in a framework that organises and summarises the literature.Design/methodology/approachA systematic literature review was conducted that returned 288 papers, which were selected based on specific quality and theme criteria. Content analysis was used to investigate the alignment of critical success factors with the performance goals and configuration elements of luxury supply chains in the final sample of 66 papers.FindingsThe results provide a framework that clarifies the relationship between the configuration elements and supply chain performance goals and the critical success factors for three different levels of the luxury market. Depending on the level of luxury, performance goals and configuration elements assume a different importance and different characteristics. An understanding of these differences is relevant for defining strategies and managing luxury supply chains properly. The three different configurations also reveal new research avenues to be further investigated.Research limitations/implicationsThe study is limited in terms of its data source as the papers reviewed were collected from only three academic databases.Practical implicationsThe findings of this work help incorporate knowledge about luxury supply chain management into a framework that can be easily used for defining strategies and organising the supply chain according to the different levels of luxury.Originality/valueThis study represents an important evolution in organising the current literature on luxury supply chain management into a framework that covers critical success factors, supply chain performance goals and configuration elements for three different levels of luxury, which in turn creates promising opportunities for future enquiry.

scholarly journals Determining Critical Success Factors for Public–Private Partnership Asset-Backed Securitization: A Structural Equation Modeling Approach

Buildings ◽  
2021 ◽  
Vol 11 (5) ◽  
pp. 199
Author(s):  
Li Liu ◽  
Yubo Guo ◽  
Chuan Chen ◽  
Igor Martek
Keyword(s):  
Structural Equation Modeling ◽  
Structural Equation ◽  
Critical Success Factors ◽  
Success Factors ◽  
Recent Decade ◽  
Public Private Partnership ◽  
Equation Modeling ◽  
Private Partnership ◽  
Critical Success ◽  
The Relationship

Public–private partnership (PPP) has been widely applied in China and many developing countries in the recent decade. As new PPP projects gradually enter the operational phase, the issue of refinancing becomes increasingly important. PPP–ABS plays an indispensable role in PPP project refinancing. The factors that promote the success of the emerging PPP–ABS in the China financial market need to be determined. To accomplish two objectives, namely, to identify critical success factors (CSFs) and to explore the relationship between these factors and the success of the PPP asset-backed securitization (PPP–ABS) of this research, methods such as a questionnaire survey and structural equation modeling (SEM) were conducted successively. Four success factors, including underlying asset quality (UAQ), original equity holder credit (OEHC), rationality of security design (RoSD) and maturity of relative institutions (MoRI), were identified in this study. Consequently, nineteen theoretical hypotheses were developed and tested. It is shown in the SEM approach that UAQ and OEHC positively influence the success of PPP–ABS, alongside issuance characteristics (IC) that mediate the relationship between the success of PPP–ABS and UAQ, RoSD and MoRI, respectively. This finding increased knowledge of PPP–ABS and how investors and government can benefit from it.

scholarly journals Identification and Prioritization of Critical Success Factors for Off-Site Construction Using ISM and MICMAC Analysis

2021 ◽  
Vol 13 (16) ◽  
pp. 8911
Author(s):  
Seoyoung Jung ◽  
Seulki Lee ◽  
Jungho Yu
Keyword(s):  
Critical Success Factors ◽  
Success Factors ◽  
Interpretive Structural Modeling ◽  
Micmac Analysis ◽  
Critical Success ◽  
Management Measures ◽  
Proposed Model ◽  
Complex Relationships ◽  
Power And Dependence ◽  
The Relationship

Many studies have been conducted to define the critical success factors (CSFs) for off-site construction (OSC) activation, but there has been a lack of identification of the relationship with the identified CSFs. However, it is necessary to clearly identify the hierarchy and relationships with the success factors in order to develop specific strategies for OSC activation. This work presents a study that was conducted to identify the CSFs for OSCs and establish the relationships of the identified CSFs for OSC. First, 20 CSFs for OSCs were identified through prior study reviews related to CSFs for OSC. Next, the interpretive structural modeling (ISM), which has advantages in developing an understanding of complex relationships, was leveraged in order to analyze the relationships between 20 CSFs for OSC to derive a hierarchical model consisting of seven levels. The CSFs for OSC were classified into four groups using MICMAC analysis, which is useful for classifying factors by the strength of the relationship with factors based on driving power and dependence power. This proposed model can be used as a basis for developing management measures for OSC project success.

scholarly journals Modeling the Critical Success Factors for Business Intelligence Implementation

2021 ◽  
Vol 12 (2) ◽  
pp. 1-21
Author(s):  
Kanika Chaudhry ◽  
Sanjay Dhingra
Keyword(s):  
Qualitative Study ◽  
Business Intelligence ◽  
Critical Success Factors ◽  
Success Factors ◽  
Management Support ◽  
Review Of The Literature ◽  
Interpretive Structural Modeling ◽  
Goal Alignment ◽  
Critical Success ◽  
The Relationship

Business intelligence (BI) helps organizations to make better and quicker decisions. The primary requirement, as per previous studies, for any successful BI implementation in an organization and its' stakeholders, is to understand and pay heed to the vital issues and factors governing it. The objective of this study is, thus, to analyze the various critical success factors (CSF’s) for Business Intelligence Implementation, in context to the Indian sub-continent. In this qualitative study, the CSF’s for BI implementation are classified, through the review of the literature and to identify the relationship among the CSF's, Interpretive Structural Modeling (ISM) is applied along with MICMAC classification method. The ISM approach's outcome shows that management support and business goal alignment are the most significant driving factors for implementing BI. These findings may help recognize the crucial facts that affect the firms adopting BI in India and give some insights for other countries

E-Commerce in Small and Medium Enterprises in Sri Lanka

2020 ◽  
pp. 634-649
Author(s):  
Kennedy D Gunawardana
Keyword(s):  
Critical Success Factors ◽  
Success Factors ◽  
Small And Medium Enterprises ◽  
Business Growth ◽  
Business World ◽  
Critical Success ◽  
Is Management ◽  
Potential Benefits ◽  
Medium Enterprises ◽  
The Relationship

The growth of information technology in the business world is spreading at a phenomenal rate. The success of a business organization stands at the usage of IT in their business. Growth of e-commerce is the new born business method, which has originated through an extensive usage of IT in their business. This study will focus on the level of adoption of e-commerce in a population of 30 SMEs under the BOI, the relationship between firm-based characteristics and the adoption of e-commerce and also more importantly find out the critical success factors and discover potential benefits of adoption of e-commerce in SMEs. The results on the adoption of e- commerce showed a significant relationship with the two firm-based characteristics. That is management involvement and adoption of IT. The study also identified e- marketing and supplier service as the critical success factors in adoption of e-commerce.

Sign in / Sign up

Export Citation Format

Share Document