Capacity Building in Teaching Organisations

2017 ◽  
Vol 6 (1) ◽  
pp. 23-39
Author(s):  
Aniko Kalman
Keyword(s):  
Student Satisfaction ◽  
Learning Experience ◽  
Critical Factor ◽  
Teaching Quality ◽  
Learning Organisation ◽  
External Threats ◽  
Peer Reviewing ◽  
University Of Technology ◽  
New Strategy

Universities must be sensitive to the changing expectations of students and work-life continuum in the 21st century. Improving performance and teaching quality, enhancing learning experience and effectiveness create a more and more demanding environment for the universities, where students require better knowledge. It raises new kinds of needs for quality development. As an answer to the external threats and the internal opportunities concerning quality issues, the Faculty of Economics and Social Sciences at the Budapest University of Technology and Economics developed a new strategy, focussing on learning organisation and student satisfaction. We have identified “peer support review' as an essential process for reviewing teaching processes, ideas and identifying “catching mistakes', as well as for improving the quality of the teaching service. We argue that a “culture of peer reviewing' is an important ingredient and a critical factor in order that quality improvement can be achieved.

Quality of learning experience, student satisfaction and perceived overall experience in the COVID-19 context

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Venugopal Prabhakar Gantasala ◽  
Swapna Bhargavi Gantasala ◽  
Tareq Na'el Al Tawil ◽  
Prerana Prasad
Keyword(s):  
Higher Education ◽  
Student Satisfaction ◽  
Online Courses ◽  
Learning Experience ◽  
Decision Makers ◽  
Undergraduate Level ◽  
Content Type ◽  
The Relationship ◽  
Medical Programs

PurposeThe intention for this study was to explore any relationship that might exist between quality of learning experience (QLE), the second construct student satisfaction (SS) and the third construct perceived overall experience (POE) among undergraduate students within the higher education context. This study also attempts to explain the path direction between QLE, SS and POE.Design/methodology/approachThe researchers utilized structural equation modeling to analyze the variables considered for this study – QLE, SS and POE and for hypotheses testing. Respondents for this study were medical students' coordinators of the undergraduate level of medical colleges in the 28 states of India. Data collected for the study were possible by utilizing a questionnaire that was emailed to these student coordinators. The emailing effort returned 198 (n) filled questionnaires (complete) representing 198 institutions offering undergraduate-level medical programs out of a total of 542 institutions that offer undergraduate medical programs.FindingsFindings from this study confirm the relationship between QLE with SS, and PLE. Interestingly, the findings established a significant relationship between SS and POE.Practical implicationsDecision-makers and administrators of higher education institutions (HEIs) can utilize the findings from this study to focus on strengthening important elements of QLE in ways that positively impact SS and POE of students taking online courses and program offerings. The study reiterates the importance of course content, course structure, lecture-delivery quality, instructor mentoring and student-instructor interactions on SS and POE. The role of SS in reinforcing confirmation, perceived usefulness, perceived openness of the online courses and the perceived reputation was established. This relationship is key to administrators while they focus on improving SS and building on the institutions' reputation in addition to their efforts to support marketing and enrollments during the pandemic.Originality/valueResearchers in the past have examined the relationships between QLE and another construct of this study – SS. Past research has also examined the relationship between QLE and POE. However, there is not enough research exploring the relationship between SS and POE. This study establishes the relationship between SS and POE that benefits decision-makers in higher education.

Let's ask our students what really matters to them

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Magdalena Cladera
Keyword(s):  
Student Satisfaction ◽  
Teaching Quality ◽  
Teacher Evaluations ◽  
Content Type ◽  
Quality Of Teaching ◽  
Teaching Characteristics ◽  
Examination Methods ◽  
The Subject ◽  
Teaching In Higher Education

PurposeStudents' feedback is of great importance to the development of knowledge about teaching in higher education. One of the main purposes for which this feedback is collected is teaching quality assessment, usually conducted through course and teacher evaluations completed at the end of the course. However, for improving students' perceptions of teaching quality, their prior expectations should be identified first and the aspects that they consider relevant for a “good teaching” should be found out. Moreover, obtaining feedback at the end of a course could not benefit the respondents themselves. This work analyses students' opinions about the importance of several aspects related to the quality of teaching in an undergraduate course.Design/methodology/approachA questionnaire was administered to gather students' opinions about the importance of several aspects related to the quality of teaching in an undergraduate course. Differences in the mean score of each aspect depending on students' characteristics were also analyzed.FindingsThe teaching characteristics that students considered more important were lecturer enthusiasm, the organization of the lectures and materials, the examination methods and feedbacks, the interest and intellectual challenge of the course and the friendliness, interest and accessibility of the lecturer. Differences in the importance of the different aspects exist depending on gender, expected grade and prior interest in the subject.Originality/valueResults could help lecturers to do a better programming of the different features of the course and prepare the subject more effectively, which is likely to positively impact student satisfaction; student satisfaction, in turn, has been related to an improvement in students' performance.

scholarly journals Social, usability, and pedagogical factors influencing students’ learning experiences with wikis and blogs

2008 ◽  
Vol 16 (2) ◽  
pp. 272-306
Author(s):  
Shailey Minocha ◽  
Dave Roberts
Keyword(s):  
Student Satisfaction ◽  
Learning Outcomes ◽  
Teaching And Learning ◽  
Learning Experience ◽  
Use Of Technology ◽  
The Social ◽  
Perceptions And Expectations ◽  
Intended Learning Outcomes

With a variety of technology-enabled tools and environments to choose from, it is increasingly difficult for educators to ascertain the factors that influence the quality of the students’ learning experience and hence make appropriate choices for the use of technology. In this paper, we discuss the role of two technologies — wikis and blogs — in teaching and learning. We provide case studies of two courses at the Open Umiversity, UK and empirical evidence of students’ experiences, perceptions, and expectations on these courses. We discuss the context of these courses and the usage of these technologies: The pedagogical underpinnings and the rationale for introducing these technologies; the intended learning outcomes from the usage of these tools; and the extent to which the activities based around these tools have enabled the intended learning and facilitated the learning process. We report on the social, usability, and pedagogical factors that have influenced the quality of students’ learning experience. The research reported in this paper aims to provide guidance to course designers and educators for choosing tools, particularly wikis and blogs, for their contexts and for creating value and generating a positive student experience to engender student satisfaction and retention.

scholarly journals How Do Quality of Teaching, Assessment, and Feedback Drive Undergraduate Course Satisfaction in U.K. Business Schools? A Comparative Analysis With Nonbusiness School Courses Using the U.K. National Student Survey

2018 ◽  
Vol 42 (5) ◽  
pp. 618-649 ◽  
Author(s):  
Dylan Sutherland ◽  
Philip Warwick ◽  
John Anderson ◽  
Mark Learmonth
Keyword(s):  
Higher Education ◽  
Student Satisfaction ◽  
Instrumental Learning ◽  
Teaching Quality ◽  
Policy Implications ◽  
Intellectual Stimulation ◽  
Student Survey ◽  
Teaching Assessment ◽  
Quality Of Teaching

How does quality of teaching, assessment, and feedback influence satisfaction with overall course quality for students taking business school (BS) undergraduate courses in the United Kingdom? Are these teaching-related determinants of satisfaction in BS courses different to those in nonbusiness school (NBS) courses? These questions currently figure prominently in U.K. higher education owing to the introduction of a “Teaching Excellence Framework,” linking student fee increases to levels of reported student satisfaction. The elevation of student satisfaction as a determinant of higher education delivery raises important questions about the possible longer term consequences for teaching practices. To explore these, we test three sets of hypotheses relating to how teaching, assessment, and feedback quality affects satisfaction in the BS context, as well as comparative differences (i.e., BS vs. NBS students). We draw from over 1 million responses recorded in the U.K.’s National Student Survey. We find questions related to perceived teaching quality are important satisfaction drivers for BS students. In terms of differences with NBS students, we find intellectual stimulation appears of lesser importance to BS students, whereas fair assessments are of greater importance. BS students, we argue, exhibit a stronger orientation toward “instrumental” learning. We consider policy implications.

scholarly journals Using the Integrated Kano–RIPA Model to Explore Teaching Quality of Physical Education Programs in Taiwan

2020 ◽  
Vol 17 (11) ◽  
pp. 3954
Author(s):  
Gordon Chih-Ming Ku ◽  
I-Wei Shang
Keyword(s):  
Physical Education ◽  
Student Satisfaction ◽  
Teaching Quality ◽  
Physical Education Teachers ◽  
Education Programs ◽  
Kano Model ◽  
The North ◽  
Teacher Student ◽  
South Central

The purpose of this study was to apply the Kano model and revised importance–performance analysis (RIPA) to explore the teaching quality of physical education programs at Taiwanese universities. Random sampling was used to select universities from the north, south, central, and east areas of Taiwan. The questionnaire developed by the researcher included 20 items within four subscales. A total of 970 students participated in this study. A combination of the Kano model and RIPA was used for analysis. The results indicate that the item “physical education teachers have cordial attitudes toward instructions” fell into the “keep up the good work” designation of RIPA and the fourth quadrant of the Kano model. A patient and cordial attitude towards students can, therefore, be considered an important quality factor for physical education programs. Teacher–student relationships should, therefore, form a priority for physical education teachers looking to increase student satisfaction and optimize their programs.

scholarly journals Influencing Factors of Student Satisfaction With the Teaching Quality of Fundamentals of Entrepreneurship Course Under the Background of Innovation and Entrepreneurship

2021 ◽  
Vol 6 ◽  
Author(s):  
Shuai Gao ◽  
Jiaojiao Zhuang ◽  
Yuteng Chang
Keyword(s):  
Student Satisfaction ◽  
Teaching Methods ◽  
Reliability And Validity ◽  
Teaching Quality ◽  
Teaching Management ◽  
Teaching Content ◽  
Teaching Conditions ◽  
Indicator Elements ◽  
Innovation And Entrepreneurship

Innovation and entrepreneurship education is a key way to cultivate applied talents in colleges and universities. This article aimed to optimize the teaching quality of the Fundamentals of Entrepreneurship courses by constructing a conceptual model of “teaching quality–student satisfaction.”Teaching quality is divided into four indicator elements, teaching content, teaching methods, teaching conditions, and teaching management. A student satisfaction questionnaire was designed to measure the teaching quality of a Fundamentals of Entrepreneurship course. The reliability and validity of survey data from Linyi University were analyzed using SPSS.20 software. Through correlation and multiple regression analysis, it can be seen that the teaching content, teaching methods, teaching conditions and teaching management have a significant positive correlation with the teaching quality of the Fundamentals of Entrepreneurship course, which is an important factor affecting student’s satisfaction, and there is a certain gap between the expectation of teaching quality and student’s satisfaction. On this basis, suggestions are put forward to improve student satisfaction with the teaching quality of Fundamentals of Entrepreneurship courses, and to provide empirical evidence and recommendations for continuously improving the teaching quality of Fundamentals of Entrepreneurship courses, thereby improving college students’ employment and entrepreneurship ability.

scholarly journals The differential impact of learning experiences on international student satisfaction and institutional recommendation

2020 ◽  
Vol 11 (2) ◽  
Author(s):  
Ravichandran Ammigan ◽  
John Lawrence Dennis ◽  
Elspeth Jones
Keyword(s):  
Student Satisfaction ◽  
Work Experience ◽  
International Student ◽  
Learning Experience ◽  
Learning Experiences ◽  
Differential Impact ◽  
Experience Teaching ◽  
Willingness To Recommend ◽  
The Impact

This research uses data from i-graduate’s International Student Barometer to investigate the impact of student learning experiences on institutional satisfaction and recommendation for degree-seeking international students. Analyses revealed that evaluations – i.e., how satisfied students are with their experience – are influenced by different learning experience variables from those that impact behavioral intentions – i.e., their willingness to recommend the institution. This study finds that, within the learning experience, ‘teaching’ variables (e.g., “quality of lectures”, “expertise of faculty”) mattered most for overall satisfaction, while ‘study’ variables that often center on later employment (e.g., “employability skills”, “work experience during studies”) predicted the propensity to recommend an institution. In addition, results demonstrated that what students value, in terms of their learning experience, varies significantly when student nationality and destination country are considered. Implications for international educators and researchers are discussed.

scholarly journals A systematic review of quality of student experience in higher education

2016 ◽  
Vol 8 (2) ◽  
pp. 209-228 ◽  
Author(s):  
Adrian Heng Tsai Tan ◽  
Birgit Muskat ◽  
Anita Zehrer
Keyword(s):  
Higher Education ◽  
Systematic Review ◽  
Student Satisfaction ◽  
Learning Experience ◽  
Student Experience ◽  
Student Experiences ◽  
Future Research ◽  
Content Type ◽  
Education Experience

Purpose The purpose of this paper is to identify and synthesize major streams of research on quality of student experience in higher education, to present an agenda for future research. Design/methodology/approach The paper presents a systematic review of research published in high-quality journals during the period 2000 to 2014 in the areas of quality of student experience and higher education. Findings Findings highlight current research trends on the quality of student experience in higher education. Results show five prevailing research streams: exploration of learning experience; exploration of student experience; gender differences in assessment of higher education experience; improvement in quality of student experience; and student satisfaction with higher education experience. Research Limitations/implications The identification of the five research streams provides the basis for a synthesis of key issues identified within each research stream. In addition, the identification of purposes and limitations in existing research supports attempts to address issues of the quality of student experiences in higher education. Practical Implications Literature currently portrays the quality of student experience as a student-centric idea. Together with the purposes and limitations identified in existing research, the paper proposes an agenda for future research that increases the variety of research streams to provide a deeper understanding of the student experience and to enhance the delivery of quality in higher education. Originality/value The findings contribute to the research scene by providing important insights in terms of the current trends and focus of existing research in the area of quality of student experiences in higher education.

scholarly journals The Relationship of Good University Governance and Student Satisfaction

2019 ◽  
Vol 9 (1) ◽  
pp. 1
Author(s):  
Muhsin Muhsin ◽  
S Martono ◽  
Ahmad Nurkhin ◽  
Hengky Pramusinto ◽  
Nely Afsari ◽  
...  
Keyword(s):  
Student Satisfaction ◽  
Random Sampling ◽  
Teaching Quality ◽  
University Governance ◽  
State University ◽  
Relationship Of ◽  
The Relationship

The purpose of this paper is to examine the relationship of good university governance, teaching quality of lecturers and student satisfaction. It also aims to examine the effect of learning facilities on good university governance and student satisfaction. 361 students of the Faculty of Economics, Semarang State University, were involved in this study using proportionate random sampling. Then, to gather the data, a questionnaire was distributed, and the data were analyzed by applying SEM-PLS. The results showed that good university governance, teaching quality of lecturers, and learning facilities had a positive and significant effect on student satisfaction. The teaching quality of lecturers is proven to be influenced by good university governance. In addition, learning facilities also have a significant effect on good university governance.

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