Citizens' Trust and E-government Services Adoption

Author(s):  
Isaac Kofi Mensah ◽  
Jianing Mi

This article examined citizens' trust and demographic factors such as age, gender, and education as predictors of readiness to use e-government services. This article also sought to explore the moderating role of these demographic factors on the positive relationship between citizens' trust and readiness to use e-government services. The data gathered was captured and analyzed with SPSS. The results indicated that citizens' trust is a significant predictor of readiness to adopt e-government services. However, the demographic factors such as age, gender, and education were all not statistically significant in determining the readiness to use e-government services. The article also found that these demographic factors do not moderate significantly the impact of citizen trust on the readiness to use e-government services. The implications of these findings are further discussed.

2018 ◽  
Vol 31 (3) ◽  
pp. 1-16 ◽  
Author(s):  
Isaac Kofi Mensah ◽  
Jianing Mi

The purpose of this article is to investigate the impact of demographic factors on the adoption of e-government services. Specifically, this article sought to examine the extent to which demographic factors such as age, gender and education would influence the willingness to adopt and use e-government services. The data capture and analysis was done with SPSS. The results indicate that age as a demographic factor was significant in determining the willingness of citizens to use e-government services. The results, however, showed that gender and education as demographic factors were not positively significant in predicting the willingness to use e-government services. The implications of these findings on the adoption and implementation of e-government are further discussed.


2021 ◽  
Vol 12 (2) ◽  
pp. 354-364
Author(s):  
Iram Fatima ◽  
Masood Nadeem ◽  
Muhammad Waqar Naeem ◽  
Hafiz Muhammad Zeeshan Raza

This study was designed to evaluate the impact of MDCAT scores on pessimism, loneliness, and depressive symptoms. Furthermore, to check the moderating effect of coping strategies. Purposive sample technique was used to get the relevant sample. MDCAT failures (N = 149) from different educational organization of Bahawalpur (Pakistan) were included in the research as sample. Demographic form, Siddiqui Shah Depression Scale, UCLA Loneliness Scale, Life Orientation Test and Coping Styles Scale were administered to assess the impact of MDCAT scores on pessimism, depressive and loneliness symptoms among MDCAT failures and to assess the moderating role of coping strategies. For statistical analysis PLS and SPSS software were used. PLS algorithm, PLS bootstrapping, PLS moderation analysis and independent sample t-test were used to get the results. Results reveal that there is a significant impact of MDCAT scores on pessimism, depressive and loneliness symptoms. Also, there is significant positive relationship among pessimism, depressive and loneliness symptoms. Problem focused coping significantly moderate the relationship between MDCAT scores and depressive symptoms. Furthermore, problem focused coping has significant negative relationship with pessimism, depressive and loneliness symptoms. Moreover, emotion focused coping has significant positive relationship with depressive symptoms. Female were found having more emotion focused coping. The findings of the study have practical implications in providing insight relevant for development of psychological disturbance in MDCAT failures.


2021 ◽  
Vol 257 ◽  
pp. 02088
Author(s):  
Yang Li ◽  
Han Ren

Different from the previous studies that mainly focused on the mindfulness at the individual level, this research explores the effect of team mindfulness on employee moral efficacy, and considers the influence of the interaction between team bottom-line mentality (BLM) and team mindfulness on employees’ moral efficacy. Results from three-wave surveys of 275 employees indicated that: the team BLM will weaken the positive relationship between team mindfulness and employees’ moral effectiveness. This research advances the current understandings of the influencing process between team mindfulness and employees’ moral efficacy by identifying the moderating role of team BLM, and casts the spotlight on the impact mechanism among team mindfulness, team BLM, and employees’ moral efficacy at the team level. Theoretical and practical implications are also discussed.


Author(s):  
M Ashraf Al Haq ◽  
Norazlina Abd Wahab ◽  
Md. Mahmudul Alam

This study examines the impact of zakat on the life sustainability of individuals. The data were collected from 427 returned questionnaires from zakat recipients in eleven districts of Kedah. Using PLS-SEM, it was found that asnafs’ receiving offers a very low level of assistance that provides little empowerment. The results support the notion that institutional contributory performance has a positive effect and that the level of sustainability does increase after receiving zakat, but there are issues that need to be addressed carefully. The study further examines the moderating role of demographic factors, such as earnings, age, marital status and gender. It initiated a newer dimension through incorporating before-zakat and after-zakat scenarios in examining their comparative impact on sustainability.      


Sains Insani ◽  
2018 ◽  
Vol 2 (1) ◽  
pp. 17-27
Author(s):  
Megat Ayop Megat Arifin ◽  
Abd. Halim Ahmad

Whitsleblowing is one of the positive practices in organizations that are able to raise the level of integrity among the members of an organization. However, the roles of whistleblowing also inevitably invites a response, especially among members of the organization itself. This is because such practices are viewed as one factor that may be detrimental to the organization in addition to revealing the reporter (whistleblower) to some external threats and intimidation of discrimination within the organization. This paper is an attempt to examine the relationship between perceptions of members of the Royal Malaysian Police (RMP) Contingent of Perak through the role of whistleblowing practices to increase the perception of the integrity of the members. Next, identify the purpose of the whistleblowing and its effect on the integrity of the members of the organization. This study used a descriptive quantitative analysis to identify patterns of relationship that exists between the perception of whistleblowing practices with perceptions of increased integrity based on three basic variables of demographic factors, response to whistleblowing and the impact of making the report. The results showed that members of the Perak’s police have a positive perception of whistleblowing practices which are seen to be done in improving the integrity of the members.Keywords: whistleblowing, perception, RMP members, culture, integrity, organization, influence. ABSTRAK: Whitsleblowing merupakan salah satu amalan positif dalam organisasi yang mampu untuk meningkatkan tahap integriti ahli-ahli dalam sesebuah organisasi. Namun begitu, amalan whistleblowing juga turut tidak dapat mengelak daripada mengundang pelbagai respon khususnya dalam kalangan ahli organisasi itu sendiri. Amalan sebegini turut dilihat sebagai salah satu faktor yang boleh memudaratkan organisasi di samping mendedahkan pelapor (whistleblower) kepada beberapa bentuk ancaman ugutan dari luar dan diskriminasi dalam organisasi. Kertas ini merupakan satu upaya untuk melihat perkaitan antara persepsi anggota Polis Diraja Malaysia (PDRM) Kontinjen Perak melalui peranan amalan whistleblowing terhadap persepsi peningkatan integriti anggota. Seterusnya, mengenalpasti maksud whistleblowing dan pengaruhnya terhadap tahap integriti anggota dalam organisasi. Kajian ini menggunakan analisis kuantitatif berbentuk deskriptif bagi mengenalpasti corak hubungan yang wujud antara persepsi terhadap amalan whistleblowing dengan persepsi terhadap peningkatan integriti berdasarkan tiga pembolehubah asas iaitu faktor demografi, tanggapan terhadap whistleblowing dan kesan daripada tindakan membuat laporan. Dapatan kajian menunjukkan bahawa anggota PDRM Perak mempunyai persepsi yang positif terhadap whistleblowing yang mana ianya dilihat perlu dilaksanakan dalam meningkatkan integriti anggota.Kata kunci: whistleblowing, persepsi, amalan, anggota PDRM, budaya, integriti, organisasi, pengaruh.  


2019 ◽  
Vol 12 (2) ◽  
Author(s):  
Bibi Tahira ◽  
Naveed Saif ◽  
Muhammad Haroon ◽  
Sadaqat Ali

The current study tries to understand the diverse nature of relationship between personality Big Five Model (PBFM) and student's perception of abusive supervision in higher education institutions of Khyber Pakhtoonkhwa Pakistan. Data was collected in dyads i.e. (supervisors were asked to rate their personality attributes while student were asked to rate the supervisor behavior) through adopted construct. For this purpose, data was collected from three government state universities and one Private Sector University. The focus was on MS/M.Phill and PhD student and their supervisors of the mentioned universities. After measuring normality and validity regression analysis was conducted to assess the impact of supervisor personality characteristics that leads to abusive supervision. Findings indicate interestingly that except agreeableness other four attributes of (PBFM) are play their role for abusive supervision. The results are novel in the nature as for the first time Neuroticism, openness to experience, extraversion and conscientiousness are held responsible for the abusive supervision. The study did not explore the demographic characteristics, and moderating role of organizational culture, justice and interpersonal deviances to understand the strength of relationship in more detail way. Keywords: Personality big five model, abusive supervision, HEIs


Sign in / Sign up

Export Citation Format

Share Document