Inter-Organizational Governance of Information Technology

Author(s):  
Steven De Haes ◽  
Wim Van Grembergen ◽  
Dirk Gemke ◽  
John Thorp

There is little research available that specifically looks at how organizations define and implement their inter-organizational governance of information technology. The challenge in such environments is also observed in large organizations where multiple business units and activities often have separate strategies and investment priorities. This paper provides both practitioners and academics with an enriched understanding of how the international airline company KLM introduced IT related governance principles and practices tailored for a multi-business-unit global organization. Insights from this exploratory single case study can contribute to further theory building and practitioner guidance regarding the crafting of both intra- and inter-organisational governance frameworks.

2020 ◽  
Vol 74 (2) ◽  
pp. 173-186
Author(s):  
Rafael Lorenz ◽  
Luzius Bäckert ◽  
Johannes Heck

Management research has begun to investigate operational agility, the capability of organizations to adapt rapidly and incrementally in response to changing conditions. The purpose of this study is to bridge the discrete research areas of agile development and agile manufacturing, which exist within literature on operational agility, and to derive the principles of operational agility itself. It therefore combines previous research with evidence from an explorative single case study. The study identifies eight principles of operational agility which may guide practitioners to form organizations that can adapt rapidly. By deriving these principles, this case study is one of the first academic contributions to elaborate on an operating model that aims for agility on both an enterprise and business unit level. Overall, our findings enhance the understanding of operational agility, while revealing new insights into the transformation process of a leading agile organization.


2011 ◽  
Vol 12 (1) ◽  
pp. 115-125 ◽  
Author(s):  
Sam Lubbe ◽  
Osden Jokonya

The relationship between Information Technology (IT) Governance, Risk Management and Compliance (GRC) and organisation business values continues to interest academics and practitioners (IT Governance Institute, 2003). Like governance, risk management and compliance generally, IT GRC is about the decision rights and accountabilities that encourage desirable behaviour in the use of IT (IT Governance Institute, 2003). A case study approach was used in an organisation with many business units. The organisation selected is a mining company, RioZim, situated in Zimbabwe. Data was collected from business units on IT issues and business values. The interviews centred on the IT GRC practices based on responsibility and authority for IT decision making. The results suggest that IT GRC does not adequately support business values. The study revealed that business values should drive IT GRC and IT GRC should be the responsibility of executives and all business units.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Patricia Deflorin ◽  
Maike Scherrer ◽  
Katrin Schillo

PurposeThe coordination of a manufacturing network is a challenging task and may be contingent upon the manufacturing environment. The purpose of this paper is to analyse how industrial Internet of Things (IIoT) and manufacturing network coordination relate.Design/methodology/approachBased on a single case study, the paper at hand provides insights on IIoT enablers and the relationship to manufacturing coordination mechanism. The data sample is based on 15 group interviews with overall eight employees from headquarters and business units.FindingsThe derived results show that the IIoT enablers (digital technologies, connectivity, data, capabilities and management) are highly related to the manufacturing network coordination mechanism. The results indicate that IIoT initiatives and manufacturing network coordination should be designed to support each other.Originality/valueThe implementation if IIoT initiatives is often analysed in isolation without considering the manufacturing network and more specifically the manufacturing network coordination mechanism. The results highlight how the implementation of IIoT initiatives may act as trigger to adapt formal manufacturing network coordination mechanism.


Author(s):  
Matheus Pantaroto Conejo ◽  
Gustavo Hermínio Salati Marcondes de Moraes

The study aimed to identify the consequences of a low-cost restructuring process of an e-government initiative in the state of São Paulo. The measures adopted strengthened interaction between government and citizens and the initiative received an award for the good results achieved. A single-case study was carried out on Channel 156 of the municipal government of Limeira. Data were collected through semi-structured interviews, participation in meetings with the program’s managers and technicians, and analysis of internal documents available to researchers. The findings contribute to studies on the use of information technology by public agencies, an area as yet poorly explored. The research may help in restructuring similar initiatives in other contexts through the use of appropriate management and information technology tools, resulting in better service to citizens.Palavras chave: E-government. Information technology. Single-case study. Public management.Link: http://www.ies.ufpb.br/ojs2/index.php/ies/article/view/30850/16875 


2021 ◽  
Vol 8 (1) ◽  
pp. 1-20
Author(s):  
Dwi Irfan Cahyo

AbstractEthics in Islamic business cannot be separated, because without it there will be confusion in determining the truth in doing business and there will be many crimes in business, thus the purpose of this study is to determine the application of business ethics in the pesantren business unit. The research methodology used is qualitative descriptive with a case study of the Sahid Bogor modern Islamic boarding school and also the Ummul Qura al-Islami Islamic boarding school in Bogor. The results of the study indicate that Islamic boarding school is able to apply business ethics through Islamic boarding school business unit as a place for Islamic teaching values and values as well as the principles of business ethics as materials that can be taught to teacher, student and the community around Islamic boarding school.Key words: Islamic business ethics, business units, Islamic boarding school AbstrakEtika dalam bisnis Islam tidak dapat terpisahkan, karena tanpanya akan menjadikan kerancuan dalam menentukan kebenaran dalam berbisnis serta akan terjadi banyak kejahatan dalam bisnis. Dengan begitu tujuan penelitian ini adalah untuk mengetahui penerapan etika bisnis pada unit usaha pesantren. Metodologi penelitian yang digunakan berupa kualitatif deskriptif dengan studi kasus pondok pesantren modern Sahid Bogor dan juga pondok pesantren Ummul Qura al-Islami Bogor. Hasil dari penelitian menunjukkan bahwa pesantren mampu menerapkan etika bisnis melalui unit usaha pesantren sebagai wadah dan nilai ajaran Islam serta prinsip etika bisnis sebagai bahan yang dapat diajarkan kepada asatidz dan santri serta masyarakat sekitar pesantren.Kata kunci: Etika bisnis Islam, Unit usaha, Pesantren


Author(s):  
Vito Maria Manfredi Latilla ◽  
Andrea Urbinati ◽  
Angelo Cavallo ◽  
Simone Franzò ◽  
Antonio Ghezzi

Digital technologies are bringing a wide spectrum of business opportunities as well as significant organizational challenges for incumbent companies operating in traditional industries such as the energy one. The diffusion of new technologies is changing the way energy solutions are consumed and experienced, while consumers increasingly take ownership of their consumption, acting as “prosumers”. In this evolving scenario, incumbents are urged to reshape their business models, explore new opportunities and change their organizational structures accordingly. Still, the required organizational re-design process that enables companies to undergo business model innovation (BMI) while exploiting digital technologies is partially neglected in literature. Hence, this study explores how established companies embrace organizational re-design process to innovate their business model. To this end, we leverage a single case study methodology focused on an incumbent energy company. Our findings show how the establishment of a business unit dedicated to digital technologies exploitation has enabled the company’s BMI. More specifically, we point at the critical role played by the know-how and the industrial capabilities to sustain not only the innovation activities of the new business unit, but also the overall company performance and the shift towards a renewed business model.


2013 ◽  
Vol 12 (3) ◽  
pp. 37-65
Author(s):  
Marcos Weber ◽  
Amarolinda Zanela Klein

The Information Technology (IT) sector is regarded as strategic for national economy. In Brazil, this sector is formed mostly of micro and small businesses. This article aims at understanding how does the strategic management process occurs in a small IT company, according to the schools of strategy and the strategy-as-practice approach. The method applied was a single case study of a small IT company, located in Rio Grande do Sul. The analyzed data revealed that the company adopts an informal strategic management centered on its directors, which may be related to the entrepreneurial school of strategy. However, data also indicate the presence of features of other schools of strategy along the company trajectory. We analyzed the strategy as social practice at the strategic level and also at the tactical level of the organization, through the guidance of managers, their interactions with customers and suppliers, their decision-making processes, among other practices related to everyday life. The results of the article shed light on the process of strategic management in micro and small IT companies, generating insights that can be useful for managers of similar companies.


2019 ◽  
Vol 12 (2) ◽  
pp. 298-324 ◽  
Author(s):  
Beata Jałocha ◽  
Anna Góral ◽  
Ewa Bogacz-Wojtanowska

Purpose The purpose of this paper is to understand projectification processes of the global organization, based on the example of the Catholic Church’s activities. The Catholic Church is the oldest and the largest international organisation to be assessed also from the longue durée perspective. The Church as both a large and supranational organisation and a religious community has carried out a lot of social tasks. A part of its activity relating to the Church’s basic mission is carried out in these days in the form of various projects. In this paper, the authors demonstrate that seemingly unchanging structure, such as the Catholic Church, based on a determined hierarchy, strict principles and rules of conduct, is affected by the projectification processes. Design/methodology/approach The authors chose the method of a single case study. To analyse the projectification processes in the Church, the authors focussed on flagship mega-events of WYD programme, from which the following were selected: Rome (1985), Manila (1995), Sydney (2008), Rio de Janeiro (2013) and Krakow (2016). Findings The study demonstrates that organisational projectification processes can have a real impact on the strategic changes in the global organisation. Under the influence of significant projects, organisations can change internally and also redefine their way of interacting with the stakeholders. Projectification at the same time is a change and leads to it. The research also shows that projectification of a global organisation can intensify internal learning processes. On the one hand, “projectification agents” transfer project practices to various regions of the world, and, on the other, draw on local practices. Therefore, the projectification process is not simply transplanting the project “virus” into new places, but also a process of change and adaptation to the stimuli flowing from the environment. Originality/value The particularities, the distinctiveness of the projects of the Catholic Church can be an inspiration for others realizing projects. The experience of the Catholic Church in the implementation of WYD can be valuable for organisations implementing other projects that require involvement and activation of many, diverse stakeholders, for example, charitable projects or the so-called community engagement projects implemented by large international organisations, such as the World Bank, UNICEF, the UN, the Red Cross or humanitarian projects organised by NGOs in different parts of the world.


2020 ◽  
pp. 000812562096860
Author(s):  
Thuy Seran ◽  
Sea Matilda Bez

This article examines the “multiunit back-end problem” of open innovation based on a case study of the Banque Populaire Caisse d’Epargne (BPCE) Group, a large French bank with two business units. The multiunit back-end problem occurs when internal business units who consider themselves rivals are asked to collaborate for the success of an open innovation initiative. BPCE failed several times to use external startups to accelerate its digital transformation due to rivalry between its internal business units. This article presents guidelines that firms with rival business units can use to align their front-end and back-end when working with startups to accelerate their digital transformation program.


Author(s):  
Afaf Tabach ◽  
Anne-Marie Croteau

The main objective of this article is to investigate the existence of configurations of information technology governance within organizations and to zoom in on their role in driving business value. This study proposes a research model that relies on the configurational theory in an attempt to reveal different clusters of IT governance practices and link them with the performance of business units from a financial and non-financial perspective. To test the model, 57 matched surveys were collected from medium to large international organizations. Three configurations of IT governance practices have emerged with distinct and significant impact on the business unit non-financial performance. However, no significant impact on the business unit financial performance was directly found. The results show that more mature IT governance practices within organizations can result in higher levels of performance at the business unit level in terms of business processes, decision making, innovation, and legal and ethical compliance.


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