scholarly journals Strategic Management in Business Information Technology: A Case Study

2013 ◽  
Vol 12 (3) ◽  
pp. 37-65
Author(s):  
Marcos Weber ◽  
Amarolinda Zanela Klein

The Information Technology (IT) sector is regarded as strategic for national economy. In Brazil, this sector is formed mostly of micro and small businesses. This article aims at understanding how does the strategic management process occurs in a small IT company, according to the schools of strategy and the strategy-as-practice approach. The method applied was a single case study of a small IT company, located in Rio Grande do Sul. The analyzed data revealed that the company adopts an informal strategic management centered on its directors, which may be related to the entrepreneurial school of strategy. However, data also indicate the presence of features of other schools of strategy along the company trajectory. We analyzed the strategy as social practice at the strategic level and also at the tactical level of the organization, through the guidance of managers, their interactions with customers and suppliers, their decision-making processes, among other practices related to everyday life. The results of the article shed light on the process of strategic management in micro and small IT companies, generating insights that can be useful for managers of similar companies.

Author(s):  
Kathleen Moffitt

The intention of the case study is to show a less-than-successful attempt at the introduction and use of information technology in a small business. Contrary to what is reported in the general and computer press, the application and understanding of technology is lacking in many small businesses that could benefit greatly from its use.


Author(s):  
Steven De Haes ◽  
Wim Van Grembergen ◽  
Dirk Gemke ◽  
John Thorp

There is little research available that specifically looks at how organizations define and implement their inter-organizational governance of information technology. The challenge in such environments is also observed in large organizations where multiple business units and activities often have separate strategies and investment priorities. This paper provides both practitioners and academics with an enriched understanding of how the international airline company KLM introduced IT related governance principles and practices tailored for a multi-business-unit global organization. Insights from this exploratory single case study can contribute to further theory building and practitioner guidance regarding the crafting of both intra- and inter-organisational governance frameworks.


2018 ◽  
Vol 11 (3) ◽  
pp. 406
Author(s):  
Rolney Baptestone ◽  
Roque Rabechini

This research aims to demonstrate how portfolio management influences the decision-making process in the projects of a financial organization. And to achieve this goal was used the single case study method. In order to reach this goal, the study began by means of bibliometric research on the subject of portfolio management and subsequent bibliographic research on the theme, decision making. Next, the relationships between portfolio management and decision making were studied. The results of the data collected confirmed the relationship between "the use of the project identification process in portfolio management to influence decision making" in order to add value to the business. It is also possible to demonstrate moderately that "the use of criteria for project selection influences the consequences of decision making", helping in the strategic management of the organization. One of the academic contributions was to note a migration of the portfolio management process, such as a tool that only controls the projects that will compose the portfolio of an organization, for a process that aims at a direct alignment with the strategic management of the organization. Regarding the practical implications, it was verified the importance of portfolio analysis for decision making, to the detriment of the evaluation of only one project. Taking into account the profitability and the return on investment of the projects, as the most important aspects for a decision making.


2016 ◽  
Vol 15 (2) ◽  
pp. 71-89
Author(s):  
Denise De Almeida Pereira ◽  
Fernanda Filgueiras Sauerbronn ◽  
Ana Carolina Pimentel Duarte Da Fonseca ◽  
Marcelo Alvaro Da Silva Macedo

In the public institutions of Brazilian direct administration the availability of financial resources is based on yearly budget funds; the process for use of resources is set in legislation and can be time consuming; and unused funds in one fiscal year can not be allocated to the following year. This context of constraints to action becomes particularly complex for organizations that act in the area of Science, Technology Innovation, like Centro de Análises de Sistemas Navais - CASNAV, that belongs to the Brazilian Navy. Thus, the objective of the research was to analyze how CASNAV’s strategic practices of budgeting and billing are formed, in order to deal with the restrictions and rules of public administration, according to the perception of practitioners involved in the process. This study was based on the perspective of strategy as a social practice and focused on the model of Whittington (2006). The single case study had a descriptive nature, which data collection was done through interviews, observation and analysis of documents and then treated by content analysis technique. Among the main results of the analysis highlights that: a) formation of strategic practices is directly linked to the process of interaction with customers; b) flexibility to deal with the financial or budgetary constraints is largely related to the client's needs; and (c) budgeting and billing practice is made possible by formalization of practitioners’ attributions, the proactivity and interaction with customers and the managerial skills developed internally.


2020 ◽  
Vol 4 (4) ◽  
pp. 100
Author(s):  
Lauw, Nancy Lociana Oktaviani

This thesis provides an understanding of the importance of strategic management as a part of business management. Through case study of an existing medium-sized enterprise, a standard strategic management framework is presented. The purpose is to redesign the company’s current strategy to ensure further successful developments.The analysis begins with strategic management which forms the basis for the introduction of the main concepts and stages of a strategic management process. Then a comprehensive analysis of an external and internal environment of the company is explained to formulate revised long-term strategies. The results of the internal and external audit identify key areas of the company’s future success, which are customer orientation, implementation of the most modern technologies, ensuring effective and efficient processes, strengthening established partnerships and increasing employee engagement.The methods used in this study are SWOT, IE analysis and QSPM Matrix. The results showed the company’s business was in a position of grow and built and SO strategy were chosen because the strength could be a barrier to competitors and the industry opportunities that the company could use to expand the company. QSPM Matrix results market development strategy as the company’s main strategy.


Author(s):  
Matheus Pantaroto Conejo ◽  
Gustavo Hermínio Salati Marcondes de Moraes

The study aimed to identify the consequences of a low-cost restructuring process of an e-government initiative in the state of São Paulo. The measures adopted strengthened interaction between government and citizens and the initiative received an award for the good results achieved. A single-case study was carried out on Channel 156 of the municipal government of Limeira. Data were collected through semi-structured interviews, participation in meetings with the program’s managers and technicians, and analysis of internal documents available to researchers. The findings contribute to studies on the use of information technology by public agencies, an area as yet poorly explored. The research may help in restructuring similar initiatives in other contexts through the use of appropriate management and information technology tools, resulting in better service to citizens.Palavras chave: E-government. Information technology. Single-case study. Public management.Link: http://www.ies.ufpb.br/ojs2/index.php/ies/article/view/30850/16875 


Author(s):  
Fabio De Matteis ◽  
Daniela Preite

Accountability in the social economy sector is very important because it is inherent in the nature of the organizations of this sector. The literature on the topic of social accounting and accountability is abundant and highlights the benefits and the criticisms of social reporting. The objective of the chapter arises from the literature review that highlights how more in-depth studies are needed on the characters and role of social accountability in decision-making processes. In order to answer the research question (How is social reporting performed and how does social information influence the decision making of the management in a cooperative?), the single case study methodology has been adopted, considering embedded units of analysis and focusing on the social report of an Italian retail cooperative (COOP Lombardia). Thanks to the analyzed case study, it is possible to conclude that the social report can represent a tool of accountability that also informs future decisions, realizing a circular relationship between results achieved and decisions to be taken.


2020 ◽  
Vol 21 (4) ◽  
pp. 222-232
Author(s):  
Catherine Moore ◽  
Angela Kabbe ◽  
Tiffany S. Gibson ◽  
Susan Letvak

Across the United States, nursing practice acts (NPAs) have been revised to include provisions that promote full practice authority (FPA) for nurse practitioners (NPs). Such revisions provide a mechanism to better utilize the full scope of NP services to address growing demands for access to health care. Modernized NPAs that facilitate FPA for NPs are imperative, especially now with the unprecedented health care crisis that the world now faces: Coronavirus Disease 2019. This is the first known study to use an embedded single-case study design, guided by the Kingdon policy stream model, to provide a detailed account of how stakeholders for NP FPA determine the appropriate time to pursue legislative changes to NP scope of practice regulations. Qualitative data analysis revealed four themes which comprised the components considered by stakeholders during their decision-making processes related to NP FPA: participants, problem, policy development, and politics. Themes were further collapsed within concepts from the Kingdon model to form the case description. Study findings can be used to increase the competency among NP FPA stakeholders in determining the timing of legislative pursuits for regulatory change.


2020 ◽  
Vol 10 (4) ◽  
pp. 8-21 ◽  
Author(s):  
Mauro Paoloni ◽  
Giorgia Mattei ◽  
Niccolo’ Paoloni ◽  
Valentina Santolamazza

The Italian banking system has changed profoundly and nowadays banks have to adapt their strategies to attain an adequate level of profitability (Mattei, 2019). Digitalization and mergers and acquisitions (M&A) are useful to obtain this result. However, at the same time, they can have a negative impact on the relationship between the bank and the territory, compromising the local economic growth (Caporale, Di Colli, Di Salvo, & Lopez, 2016). The objective of this work is to understand if any strategies could be undertaken to maintain the territorial relationship even when M&A and digitalization have become necessary. The methodology used is an ethnographic exploratory single case study (Yin, 1984). The information collected using semi-structured interviews is interpreted through qualitative inductive content analysis (Elo & Kyngäs, 2008). The interviews suggest that even when M&A and digitalization have a negative impact on the relationship between bank and territory, these two processes, if well-managed, could both improve the bank’s profitability and the contact with the local reality. Therefore, if a strategic management process is defined in advance, it is possible to maintain, or, even gain profitability


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