scholarly journals A guiding framework for multi-stakeholder contracting in executive coaching

2019 ◽  
Vol 17 ◽  
Author(s):  
Zelda Burger ◽  
Salome Van Coller-Peter
Keyword(s):  
Executive Coaching ◽  
Line Managers ◽  
Executive Coaches ◽  
Interview Guide ◽  
Managerial Implications ◽  
Value Add ◽  
The Individual ◽  
Multi Stakeholder ◽  
Line Manager ◽  
Three Phases

Orientation: Multi-stakeholder contracting provides a platform for the coaching stakeholders: the individual being coached (client), the organisation (sponsor and line manager) and the coach for achieving aligned outcomes within executive coaching. Contracting is not optimally implemented by stakeholders in all three phases of executive coaching (commencement, execution and conclusion).Research purpose: The research’s purpose was to develop a guiding framework for multi-stakeholder contracting in each of the three phases of coaching.Motivation for the study: Stakeholders ensure outcomes achievement for the individual and the organisation in executive coaching. Limited research exists relating to the contractual elements and practices implemented by stakeholders during the three phases of coaching.Research approach/design and method: A qualitative, inductive, exploratory approach using purposive sampling was used to identify 12 participants, consisting of three: executive coaches, clients, line managers and sponsors from three corporate organisations. Participants were interviewed using a customised interview guide categorised into the three coaching phases.Main findings: Findings showed that contracting was included at the commencement coaching phase. The study indicated the advantages of contracting in all three coaching phases with all stakeholders emphasising phase-specific accountabilities.Practical/managerial implications: A guiding framework for multi-stakeholder contracting for each of the three phases of coaching could assist stakeholders; in particular human resource practitioners when contracting for executive coaching.Contribution/value-add: Outcomes alignment at the commencement phase, agreement on progress and results feedback during the execution and conclusion phases are enabled by implementing the guiding framework for multi-stakeholder contracting offered by this research.

scholarly journals Establishing a job-crafting and intrapreneurial link: Towards new approaches to innovative work

2021 ◽  
Vol 21 (1) ◽  
Author(s):  
Nelesh Dhanpat ◽  
Chris Schachtebeck
Keyword(s):  
Model Building ◽  
Job Crafting ◽  
Research Approach ◽  
Body Of Knowledge ◽  
Managerial Implications ◽  
Innovative Work ◽  
Conceptual Paper ◽  
Value Add ◽  
The Individual ◽  
Deductive Research

Orientation: This research study focuses on establishing a link between job crafting and landmark studies on intrapreneurship.Research purpose: The purpose of this study was to provide a theoretical overview of intrapreneurship, intrapreneurial orientation and job crafting, and to explore theoretical linkages between these areas of enquiry.Motivation for the study: There is currently a dearth of research studies that explore the link between job crafting and intrapreneurial behaviours in existing organisations in the form of intrapreneurial orientation.Research design, approach and method: The study is presented as a conceptual paper in the form of a qualitative, theoretical study, employing a model-building approach. A deductive research approach is followed, and a narrative review methodology is employed.Main findings: The findings of this study from a literature search acknowledge the contributions of job crafting and intrapreneurial research within the management sciences, and we remain cognisant of the organisational implications of each, which have, to date, focused on the organisation, rather than the individual. With this in mind, we suggest that job crafting and intrapreneurial behaviours are empirically researched to validate the recommendations made.Practical/managerial implications: This study will help to establish the type of job-crafting interventions and job-crafting strategies needed to promote intrapreneurial behaviours in practice.Contribution/value-add: This study provides noteworthy insights, which include the suggestion that employees with a forward-looking disposition will engage in job crafting, with a focus on intrapreneurial behaviour. Furthermore, the study fills a void left in the current body of knowledge.

scholarly journals Constructing a systems psychodynamic wellness model

2012 ◽  
Vol 38 (2) ◽  
Author(s):  
Sanchen Henning ◽  
Frans Cilliers
Keyword(s):  
Positive Psychology ◽  
Literature Study ◽  
Individual Group ◽  
Psychological Wellness ◽  
Managerial Implications ◽  
Qualitative Descriptive ◽  
Value Add ◽  
The Individual ◽  
Conceptual Research ◽  
Negative Behaviour

Orientation: The researchers constructed a Systems Psychodynamic Wellness Model (SPWM) by merging theory and concepts from systems psychodynamics and positive psychology. They then refined the model for application in organisations during a Listening Post (LP) that comprised experienced subject experts.Research purpose: The purpose of the research was to construct and refine the SPWM in order to understand psychological wellness at the individual, group and organisational levels.Motivation for the study: There is no psychological wellness model that integrates the principles of systems psychodynamics and positive psychology. Systems psychodynamics traditionally focuses on so-called negative behaviour whilst positive psychology tends to idealise positive behaviour. This research tried to merge these views in order to apply them to individual, group and organisational behaviour.Research design, approach and method: The researchers used qualitative, descriptive and conceptual research. They conducted an in-depth literature study to construct the model. They then refined it using the LP.Main findings: The researchers identified 39 themes. They categorised them into three different levels. Three first-level themes emerged as the highest level of integration: identity, hope and love. The nine second-level themes each consisted of three more themes. They were less complex and abstract than the first-level themes. The least complex 27 third-level themes followed.Practical/managerial implications: One can apply the SPWM as a qualitative diagnostic tool for understanding individual, group and organisational wellness and for consulting on systemic wellness.Contribution/value-add: The SPWM offers a model for understanding individual, group and organisational wellness and for consulting on systemic wellness.

scholarly journals Line Managers as Paradox Navigators in HRM Implementation: Balancing Consistency and Individual Responsiveness

2018 ◽  
Vol 46 (2) ◽  
pp. 203-233 ◽  
Author(s):  
Na Fu ◽  
Patrick C. Flood ◽  
Denise M. Rousseau ◽  
Tim Morris
Keyword(s):  
Job Performance ◽  
Professional Services ◽  
Project Teams ◽  
Line Managers ◽  
Team Members ◽  
Hrm Practices ◽  
The Individual ◽  
Line Manager ◽  
Individual Responsiveness ◽  
Professional Services Firm

Human resource management (HRM) research has broadened its focus beyond the intended HRM designed by executives to include the actual HRM line managers implement. In this study of a global professional services firm, we investigate the content and process of HRM implementation. HRM content refers to the degree or extent to which line managers implement HRM practices. The process of HRM implementation entails two seemingly contradictory dimensions of those practices: consistency (treating team members uniformly) and individual responsiveness (considering individual differences in contributions). Studying 171 employees and their line managers in 60 consulting project teams, we jointly address the effects of consistency and individual responsiveness in line manager HRM implementation. Results indicate that the degree and consistency of HRM implementation by line managers is positively related to individual job performance. In addition, consistency is found to moderate the link between the individual responsiveness of line manager HRM implementation and individual job performance such that the link is stronger when consistency is high. However, no impact is found for team viability. Implications for research and practice are discussed.

scholarly journals Workplace bullying: A perspective from the Job Demands-Resources model

2011 ◽  
Vol 37 (2) ◽  
Author(s):  
Anja Van den Broeck ◽  
Elfi Baillien ◽  
Hans De Witte
Keyword(s):  
Work Environment ◽  
Structural Equation ◽  
Workplace Bullying ◽  
Job Demands ◽  
Point Of View ◽  
Job Resources ◽  
Interpersonal Behaviour ◽  
Managerial Implications ◽  
Value Add ◽  
The Individual

Orientation: Workplace bullying is characterised as a counterproductive interpersonal behaviour, yielding severe consequences for both the individual and the organisation. The occurrence of workplace bullying is often attributed to a stressful work environment.Research purpose: The purpose of the study was to test the work environment hypothesis by applying the Job Demands-Resources model to workplace bullying. We expected job demands and job resources to relate to both perpetrators’ and actors’ reports of workplace bullying.Motivation for the study: We aimed to extend the outcomes examined in the Job Demands- Resources model to a specific form of counterproductive interpersonal behaviour, namely workplace bullying. From the point of view of the literature on bullying, we aimed to substantiate the well-known work environment hypothesis with empirical data.Research design, approach and method: We applied structural equation modelling on questionnaire data of a large heterogeneous sample of Flemish employees (N = 749).Main findings: Job demands and job resources interacted in the prediction of perpetrators’ reports of bullying: job demands associated positively to perpetrators’ reports of bullying particularly under the condition of high job resources. Job demands related positively to targets’ reports of bullying, while job resources related negatively. These associations were (partially) mediated by emotional exhaustion.Practical/managerial implications: These results suggest that workplace bullying may indeed be reduced by good job design, that is, by limiting the job demands and increasing job resources. Particular prevention plans may be developed for exhausted employees, as they are vulnerable to workplace bullying, in terms of both becoming perpetrators and victims.Contribution/value-add: This study attests to the predictive validity of the JD-R model for perpetrators’ and targets’ reports of workplace bullying. The findings also underline the complex and multi-causal nature of workplace bullying.

scholarly journals Conditions for coaching to contribute to the adjustment of black African professionals

2018 ◽  
Vol 16 ◽  
Author(s):  
Heidi M. Le Sueur ◽  
Valerie Tapela
Keyword(s):  
South Africa ◽  
Cross Cultural ◽  
The Body ◽  
Adjustment Process ◽  
Black African ◽  
Professional Groups ◽  
Coaching Intervention ◽  
Managerial Implications ◽  
Value Add ◽  
The Individual

Orientation: Efforts to attract and retain black African professionals in Cape Town-based organisations are often met with challenges. Coaching has been identified as a potential strategic contributor for developing a sense of inclusivity and successful adjustment for black African professionals.Research purpose: The study investigated the contribution that coaching makes and aimed at understanding the conditions required for coaching to support the adjustment process during relocation.Motivation for the study: Too little is known in South Africa of how coaching can impact the adjustment during relocation. There is a need to identify key conditions that would enable a successful coaching process for migrating groups in the larger South African context.Research design/approach and method: A qualitative inductive methodology approach was followed to guide the study, consisting of 11 in-depth interviews with three different professional groups to elicit various perspectives.Main findings: It can be concluded that coaching contributes to black African professionals’ adjustment to living and working in South Africa. The success of the coaching outcome and capability for adjustment depends on the individual, the coach and the environment in which they work. The supporting conditions that were commonly found from the three professional groups were support and space for the individual, while depth and match played a key role according to coaches and human resource (HR) professionals.Practical/managerial implications: This article provides guidelines and recommendations for HR and senior managers in any organisation that experiences a complexity infused by racial and cultural diversity within its internal and external context. The study shows ways in which coaching as a tool can be useful in dealing with cross-cultural dynamics that prevail in South Africa and South Africa-based organisations especially during relocation adjustment.Contribution/value-add: The body of knowledge contributes to understanding coaching in a diverse society reflected in cross-cultural organisations and the key conditions influencing the coaching intervention during an adjustment process.

scholarly journals Executive coaching in diversity from the systems psychodynamic perspective

2012 ◽  
Vol 38 (2) ◽  
Author(s):  
Lerato Motsoaledi ◽  
Frans Cilliers
Keyword(s):  
Executive Coaching ◽  
African State ◽  
Diversity Awareness ◽  
The Unconscious ◽  
Role Analysis ◽  
Coaching Process ◽  
Managerial Implications ◽  
Race Ethnicity ◽  
Value Add ◽  
Diversity Dynamics

Orientation: The researcher applied role analysis from the systems psychodynamic perspective to executives in state departments to improve their awareness of the unconscious diversity dynamics that affect their roles.Research purpose: The purpose of this research was to describe the application of systems psychodynamic role analysis and to determine its trustworthiness in assisting executives to work effectively with conscious and unconscious diversity dynamics in their organisations.Motivation for the study: Executives generally struggle to understand the deeper meaning of diversity behaviour that manifests inside and around them, leading to conflict. Without understanding the unconscious meaning of the behaviour, organisations founder easily. Awareness of below-the-surface behaviour leads to insight and taking responsibility for diversity-related behaviours.Research design, approach and method: The researcher coached six executives in South African state departments over a period of 10 months. The coaching addressed and analysed the executives’ organisational roles. She analysed the data using discourse analysis.Main findings: Themes relating to the diversity dynamics of gender, race, ethnicity, authority, disability, language, age, de-authorisation of diversity work and the coaching process emerged. The coaching assisted the executives to gain insights into below-the-surface diversity dynamics, to address diversity in a sustained manner and to take up their organisational roles more effectively.Practical/managerial implications: Coached executives will have a more objective and dynamic experience of diversity issues that manifest in organisations, between colleagues and within themselves.Contribution/value-add: Executive coaching from a systems psychodynamic perspective displays trustworthiness in improving participants’ diversity awareness, especially with regard to gender, race, ethnicity and authorisation.

scholarly journals The role of psychological capital in the relationship between authentic leadership and work engagement

2018 ◽  
Vol 16 ◽  
Author(s):  
Marieta Du Plessis ◽  
Adre B. Boshoff
Keyword(s):  
Work Engagement ◽  
Authentic Leadership ◽  
Psychological Capital ◽  
Healthcare Organisation ◽  
Managerial Implications ◽  
Value Add ◽  
The Individual ◽  
High Level ◽  
The Relationship

Orientation: The focus on positive psychology in the workplace includes interest in engagement of employees and the conditions and/or characteristics that explain variance in engagement levels.Research purpose: Psychological capital (PsyCap) can be used as a substitute or enhancer for leadership in the development of work engagement in cases where the individual has a high level of PsyCap.Motivation for the study: With work engagement becoming increasingly critical to the competitiveness of today’s organisations, there is a need to better understand the role of leadership and psychological strengths that support work engagement among employees.Research approach/design and method: In the quantitative study (on the responses of 647 managers from a national private healthcare organisation), the mediating and moderating role of psychological capital (PsyCap) on the relationship between authentic leadership and work engagement was tested.Main findings: Psychological capital partially mediated the relationship between authentic leadership and work engagement. Similarly, PsyCap was also a moderator of the relationship, although the main effects remained significant.Practical/managerial implications: Organisations and leaders should focus on developing a high level of PsyCap within their followers in order to retain high levels of work engagement.Contribution/value-add: The role of PsyCap in the leadership–engagement relationship indicates that individuals can draw from their PsyCap to improve work engagement.

scholarly journals An investigation of career change using a narrative and story-telling inquiry

2012 ◽  
Vol 13 (1) ◽  
Author(s):  
Willie T. Chinyamurindi
Keyword(s):  
Distance Learning ◽  
Personal Growth ◽  
Structural Changes ◽  
Career Change ◽  
Well Being ◽  
The Body ◽  
Managerial Implications ◽  
Value Add ◽  
The Individual ◽  
The Impact

Orientation: The role of the career change experience has been investigated in this research. Understanding career change will assist with organisational interventions for the support and retention of employees.Research purpose: The study explores the factors that influence career change amongst a sample of distance learners.Motivation for the study: Distance learning is becoming popular in South Africa as individuals can work and learn simultaneously. Some people use distance learning to facilitate career change.Research design, approach and method: A narrative and storytelling inquiry was used. Data was obtained through unstructured interviews by purposive sampling.Main findings: Sources of career change included personal growth and ambition, and structural changes in relation to current work. The career change experience was found through participants’ stories and narratives to influence individual well-being. Finally, distance learning was favoured as a vehicle for career change for its flexibility and low cost.Practical/managerial implications: Organisations will benefit from an understanding of employee career change experiences as identified in this study. Arising from this, support and retention interventions can be put in place.Contribution/value-add: The research study shifts attention to career change as part of the career decision-making process. This focus is an emerging area of inquiry in the careers literature. This adds to the body of knowledge by identifying, in a South African context, the factors influencing career change and the impact of this on the individual. Interventions for individuals and organisations are suggested.

scholarly journals Turnover of nursing employees in a Gauteng hospital group

2010 ◽  
Vol 36 (1) ◽  
Author(s):  
Japie Greyling ◽  
Karel Stanz
Keyword(s):  
South African ◽  
Nursing Staff ◽  
Risk Group ◽  
Voluntary Turnover ◽  
Business Strategies ◽  
Chi Square ◽  
Individual Determinants ◽  
Managerial Implications ◽  
Value Add ◽  
The Individual

Orientation: The South African nursing profession is in a crisis as professional nurses leave the country in search of lucrative work overseas.Research purpose: The purpose of this study was to investigate individual determinants of voluntary turnover to identify a risk-group profile.Motivation for the study: Nursing employers should have a clearer understanding of the dynamics around nurses’ turnover behaviour and embark on strategies to retain their talent.Research design, approach and method: A survey measuring voluntary turnover was conducted among 262 professional and assistant nurses in three selected hospitals in Gauteng province using the McCarthy, Tyrrell and Cronin (2002) instrument. Pearson’s chi square with Yates’s continuity correction tested the relationship among the variables presented in a contingency table, in other words the risk group and each of the individual determinants.Main findings: Discontent with salaries was the major determinant of the nurses’ resignation. Organisational causes were nursing practices, the work environment, physical-emotional costs and employment opportunities after resignation.Practical/managerial implications: Hospital management could indeed establish a good rapport with nursing staff while facilitating respectful and ethical conduct by doctors towards nursing staff. Putting into place effective labour practices and business strategies could improve job satisfaction in the workplace.Contribution/value-add: This study contributed to a greater understanding of the personal and organisational determinants of the turnover of nurses in South African hospitals.

Construction of citizenship in hospitalized children, Peru

2019 ◽  
Vol 1 (1) ◽  
pp. 31
Author(s):  
Fernando Ledesma Perez ◽  
Maria Caycho Avalos ◽  
Juana Cruz Montero ◽  
Andrea Ayala Sandoval
Keyword(s):  
Structured Interview ◽  
Health Condition ◽  
Qualitative Approach ◽  
Fundamental Rights ◽  
Hospitalized Children ◽  
Health Institute ◽  
Interview Guide ◽  
Communication Interaction ◽  
The Individual

Citizenship is the exercise of the fundamental rights of people in spaces of participation, opinion and commitments, which can not be violated by any health condition in which the individual is. This research aims to interpret the process of construction of citizenship in hospitalized children, was developed through the qualitative approach, ethnomethodological method, synchronous design, with a sample of three students hospitalized in a health institute specializing in childhood, was used Observation technique and a semi-structured interview guide were obtained as results that hospitalized children carry out their citizenship construction in an incipient way, through the communication interaction they make with other people in the environment where they grow up.

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