Important Considerations for a Healthy Long-Term Six Sigma Deployment

2019 ◽  
pp. 253-262
Author(s):  
George K. Strodtbeck ◽  
Mohan V. Tatikonda
Keyword(s):  
2019 ◽  
Vol 31 (4) ◽  
pp. 641-654 ◽  
Author(s):  
Bryan A. Rodgers ◽  
Jiju Antony ◽  
Zhen He ◽  
Elizabeth A. Cudney ◽  
Chad Laux

Purpose The purpose of this paper, builds on previous studies that explored the research patterns over 15 years, is to consider the current status of the integration of Lean and Six Sigma. More specifically, this research addresses whether Lean and Six Sigma are stronger together and explores the reasons why Lean researchers and practitioners may be less likely to integrate Six Sigma in their work. Design/methodology/approach The research utilises a survey of 25 established and respected academics and practitioners from 16 countries. The questionnaire is analysed using a direct content approach and coded in NVivo. Findings The findings suggest that challenges may lie in the perception and understanding of statistics as well as short-term rather than long-term focus on improvement. The findings also suggest that academics and practitioners believe that Lean Six Sigma has developed over time and will continue to develop and improve as a methodology rather than being replaced with a new methodology. Research limitations/implications The survey has a sample size of 25, albeit all respondents are established and very experienced practitioners and academics. Practical implications For organisations that are introducing or refreshing their continuous improvement initiatives, this research identifies some of the challenges and provides the opportunity to address them to maximise the opportunities for success and sustainability. Originality/value The value of this paper is that it further addresses the debate over the integration of Lean and Six Sigma for many organisations which still employ Lean alone, but beyond this it explores how they will continue to develop and whether they are a permanent edition to the quality management landscape or a transition to something else.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
A. Heri Iswanto

Purpose The purpose of this paper is to compare the impact of lean six sigma (LSS) implementation carried out in a pharmaceutical unit on the profitability of outpatient and inpatient care before and during the Covid-19 pandemic. Design/method/approach The data were analyzed descriptively to see the development patterns in four periods: before implementation, during the implementation before the pandemic, during the pandemic and during the enforcement of new normal, in general, and by the length of stay (LOS). Findings The inventory purchase in the pharmaceutical unit dramatically decreased after implementation even during the pandemic and new normal wherein the pre-pandemic it decreased by 27%, during the pandemic 29% and in the new normal 37% compared to pre-LSS. The hospital deficit decreased after implementation before the pandemic by 26% and during the pandemic by 10% from the pre-LSS time. However, during the new normal, the deficit increased by 29%, indicating a diminished effect of LSS on the hospital profits. Research limitations/implications This research raised the possible implication that the implementation of LSS needed to be carried out in the entire hospital to have a large effect, especially on the inpatient care and long-term care installations. Originality/value This research provided empirical evidence regarding the effect of the Covid-19 pandemic on the ability of LSS at the unit level to provide efficiency at the unit level and the entire hospital at various levels of LOS.


2018 ◽  
Vol 56 (11) ◽  
pp. 1838-1845 ◽  
Author(s):  
Cristiano Ialongo ◽  
Sergio Bernardini

Abstract There is a compelling need for quality tools that enable effective control of the extra-analytical phase. In this regard, Six Sigma seems to offer a valid methodological and conceptual opportunity, and in recent times, the International Federation of Clinical Chemistry and Laboratory Medicine has adopted it for indicating the performance requirements for non-analytical laboratory processes. However, the Six Sigma implies a distinction between short-term and long-term quality that is based on the dynamics of the processes. These concepts are still not widespread and applied in the field of laboratory medicine although they are of fundamental importance to exploit the full potential of this methodology. This paper reviews the Six Sigma quality concepts and shows how they originated from Shewhart’s control charts, in respect of which they are not an alternative but a completion. It also discusses the dynamic nature of process and how it arises, concerning particularly the long-term dynamic mean variation, and explains why this leads to the fundamental distinction of quality we previously mentioned.


2014 ◽  
Vol 55 (3) ◽  
pp. 21-26
Author(s):  
Thorsten Teichert ◽  
Mathias Valentin ◽  
Sabrina Wauker

Im vorangegangenen Beitrag in Ausgabe 2/2014 wurde die Bedeutung einer Integration von Marketing und Vertrieb für die Einführung neuer Produkte herausgestellt. So scheitern Produktinnovationen oft nicht aufgrund von Fehlern im Produktdesign oder im Markenkonzept, sondern durch suboptimale operative Markteinführung. Diese wird vom Vertrieb in erheblichem Maße beeinflusst. Daher gilt es, Marketing- und Vertriebsabteilung aufeinander abzustimmen und dem Vertrieb das nötige Rüstzeug bereitzustellen, um abstrakte Marketingkonzepte (wie Zielgruppensegmentierungen) im Alltag praktikabel umzusetzen. An einem Praxisbeispiel wird die Integration von Marktforschung und Vertrieb mit Hilfe der Six-Sigma-Methodik vorgestellt. Als Anwendungsfall dient eine Studie im Leuchtmittelmarkt. A structured Six-Sigma process is applied to align Marketing & Sales activities for the market introduction of a new product. Market research is used to establish a Management Cockpit. Measures enable customer segmentation at the PoS and guide sales personnel for targeting customers. Performance implications prove both short-term as well as long-term benefits. Keywords: unternehmensperformance, measure phase, improve phase, define phase, analyse phase


2017 ◽  
Vol 40 (3) ◽  
pp. 331-351 ◽  
Author(s):  
Bora Ozkan ◽  
J. Francisco Rubio ◽  
M. Kabir Hassan ◽  
James R. Davis

Purpose This paper aims to expand the literature on financial and operational performance by analyzing the effects of undergoing through Six Sigma training. Design/methodology/approach The effects of implementing Six Sigma trainings is analyzed for 108 Fortune 500 companies. The authors estimate long-term stock returns and 14 financial ratios of Six Sigma companies, both pre- and post-adoption periods. Furthermore, The authors match the 108 companies by size and industry to 108 non-Six Sigma companies also within the Fortune 500. Findings Looking at long-term stock returns, the evidence shows that Six Sigma firms need at least four years before they start to outperform the controlling sample. Furthermore, looking at operational performance, unlike prior reported results, the authors find supporting, and more importantly, persisting statistical evidence that Six Sigma firms are less liquid and have a negative growth in staff levels in comparison to the matching firms. Social implications The findings of this suggest that if Six Sigma provides any value to the company, it comes at the expense of overloaded staff levels, as evidenced by the fact that Six Sigma firms have less growth in staff levels than the matching firms. Originality/value It is one of the first paper to thoroughly investigate the effects on both financial performance and operational performance of spending, sometimes billions of dollars, in Six Sigma training.


2020 ◽  
Vol 5 (11(80)) ◽  
pp. 25-28
Author(s):  
N. Gavrikova ◽  
A. Kuzmicheva ◽  
M. Bogatikov

The article discusses the concept of Six Sigma, a philosophy of defect-free manufacturing. The concept of Six Sigma is the foundation of a working quality management system, without which the long-term success of the company in modern realities is impossible.


2017 ◽  
Vol 7 (1) ◽  
pp. 70-75
Author(s):  
RAVI T S

Six-Sigma is a highly structured process for increasing profitability by improving the quality of products and services. Six Sigma’s benefits include reduced costs increased profits, better customer retention, and improved efficiency. Six Sigma directly addresses several pain points confronting today’s management such as competitive pressures for cost reduction and efficiencies resolution of quality issues that can erode profits, customer confidence, and time to market long–term value creation built upon quality and efficiency Six Sigma takes a handful of proven methods and trains a small cadre of in-house technical leaders, known asSix Sigma Black Belts, to a high level of proficiency in the application of these techniques. To be sure, some of the methods used by Black Belts are highly advanced, including the use of up-to-date computer technology. This paper attempts to highlight the application of SixSigma in improving business profitability.


2020 ◽  
Vol 12 (1) ◽  
pp. 57-69
Author(s):  
Mithun Sharma ◽  
Shilpi Sharma ◽  
Sanjeev Sahni

AbstractThe current research study aimed to explore the utility of selected problem-solving tools and techniques in root-cause analysis to demonstrate their practical application. An experimental research design adopting a positivist empirical approach with a deductive strategy was followed to assess the effectiveness of a combined (8D & Six Sigma) problem-solving approach in reducing a high defects rate of a mixer shower assembly line. A novel application of the 8D framework in combination with Six Sigma and other analytical tools was found highly effective in reducing the reject rate from 11.84% to 0.11%. Successful identification of the root cause led to the implementation of permanent corrective action ensuring a long-term stable assembly process. The research study provided a problem-solving framework that was found effective in resolving a complex problem and implementing long-term corrective action in an assembly production line. However, this framework can be used in other industries. The research study provides a solution to a high number of leak rejects in a sub-assembly where "O-seals" are used between mating parts. It also provides analytical tools that were found highly effective during the problem-solving process.


Author(s):  
Seifedine Kadry

The Six Sigma () methodology, as it has evolved over the last two decades, provides a proven framework for problem solving and organizational leadership and enables leaders and practitioners to employ new ways of understanding and solving their sustainability problems. While business leaders now understand the importance of environmental sustainability to both profitability and customer satisfaction, few are able to translate good intentions into concrete, measurable improvement programs. Increasingly, these leaders are looking to their corps (six sigma experts) of six sigma “Master Black belts,” “Black belts,” and “Green belts” to lead and implement innovative programs that simultaneously reduce carbon emissions and provide large cost savings. Six sigma is a powerful execution engine and sustainability programs are in need of this operational approach and discipline. Six sigma rigors will help a business leader to design a sustainable program for both short- and long-term value creations. The aim of this chapter is to show the importance of applying six sigma methodologies to multidisciplinary sustainability-related projects and how to implement it.


2019 ◽  
Vol 13 (1) ◽  
pp. 19-34 ◽  
Author(s):  
Ioan David Legman ◽  
Petruţa Blaga

AbstractSix Sigma is not a training, but it is business strategy which involves the entire staff. The main goal of this works represents the analysis of the implementation of Six Sigma method within a company, like future solution for growing and developing a business. As main method of research was used documentation. The research carried out in this work will try to test/research two important aspects regarding the situation of a company: applying these methods accordingly may produce positive effects on long term on the business environment and create a healthy growth and economic development within a company.


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