scholarly journals The relationship between the climate of organizations and the type of communication in a public institution

2021 ◽  
Vol 15 ◽  
pp. 204-216
Author(s):  
Mihaela Luminița Sandu ◽  
Tănase Tasențe ◽  
Georgiana Mădălina Stafie

The organizational climate is a multi-dimensional construction that comprises a variety of work environment assessments. These assessments may refer to the dimensions of the environment, such as roles within the institution, load orientation and most often communication. The overall perceptions of the organizational climate develop as individuals attribute meaning to their organizational context based on the significance of the balance of work environment and individual values. The organizational climate fully in line with the type of effective communication dominates the public institutions in Romania, contributing to administrative efficiency.

Educação ◽  
2017 ◽  
Vol 40 (1) ◽  
pp. 73
Author(s):  
Evandro Coggo Cristofoletti ◽  
Milena Pavan Serafim

The economic and political changes in the world, from the 1970s, changed the political education of the Public Institutions of Higher Education in the world. The direction of these changes was clear: the university approachedthe market and the company and created interaction mechanisms that did not exist. The article therefore reviews the academic literature that interprets the relationship between university and market/company from two perspectives: approaches that positively position of interactions, exposing their motivations, interests and forms of interaction, especially the notions on Knowledge Economy and Entrepreneurial University; approaches that observe this interaction critically and reflectively, exposing the problems of interaction, its negative aspects and the reflection of the true role of the public university from the perspective of Academic Capitalism.


2021 ◽  
Vol IV(1) ◽  
Author(s):  
Monica Violeta Achim ◽  

In this paper we address the relationship between happiness and acts of corruption and shadow economy in Romania. From our survey conducted on a sample of 101 respondents from Romania (on March 2020), we find that Romanian people do not link happiness to material issues in particular, but rather they see it as a consequence of having families, professional and spiritual fulfillment, while money and property are last in this ranking. The average income that would make the respondents happy is on average of 5,223 lei (about 1,100 Euro) per month, an amount that they consider necessary to cover the basic needs that influence their development. Our findings reveal that the most corruption practices encountered in the public institutions refer to receiving money and gifts for services to which people are entitled followed by receiving money and gifts to favor someone. However, corruption and shadow economy are not perceived as being very relevant in fully influencing the level of happiness they perceive.


Author(s):  
Rafael Ignacio Pérez-Uribe ◽  
Solange Dianira Jordan Bustamante ◽  
Carlos Salcedo -Perez

Innovation is a process, where the interpersonal relationships of employees are key to the creation of ideas that will contribute to the generation of value for organizations in the face of disruptive environments. This chapter analyzes the relationship between the work environment as a key factor and its impact on the development of innovation processes and business sustainability, taking as a sample 182 SMEs, from commercial, footwear, and textile sectors from the city of Cúcuta. The results showed an interrelation between the organizational climate and the culture of innovation as an agent that generates change that contributes to business sustainability.


2019 ◽  
Vol 10 (4) ◽  
pp. 408-423 ◽  
Author(s):  
Wenyuan Li ◽  
Wisdom Wise Kwabla Pomegbe ◽  
Courage Simon Kofi Dogbe ◽  
Jewel Dela Novixoxo

Purpose The purpose of this paper is to ascertain how perceived service quality mediates employees’ customer orientation and customer satisfaction in the public utility sector. Design/methodology/approach The study focused on the commercial customers (small and medium-scale enterprises– (SMEs)) of Electricity Company of Ghana Ltd. There were 350 SMEs sampled for the study, and each had no more than 99 employees. Respondents were either owner-managers or employee-managers. Structural equation model (SEM) was used in estimating the effects among the variables studied. Findings Most public institutions have a built-in customer base, and therefore places less emphasis on employees’ customer orientation. This notwithstanding, findings revealed that employees’ customer orientation behaviors significantly impacted customers’ perceived service quality and satisfaction toward public institutions. Similarly, customers’ perceived service quality influenced their satisfaction toward public institutions. SMEs serve as an engine for economic growth in an economy, and therefore public institutions must consider their peculiar needs in the delivery of service to them. Originality/value This study pointed out that, employees’ customer orientation behaviors of public institutions have an influence on customers’ perceived service quality and satisfaction. Previous studies on these concepts have largely focused on the private sector, where there are lots of competition. This study also specifically studied commercial customers (SMEs) of public institution, which is quite novel, especially in relation to the concepts studied. And the contribution of SMEs to economic growth makes their study even much more important.


2018 ◽  
Vol 41 (1) ◽  
pp. 6-24 ◽  
Author(s):  
Lori Schirle ◽  
Brian E. McCabe ◽  
Victoria Mitrani

Barriers in advanced practice nurses’ work environment impede effective use in acute care settings, reduce job satisfaction, and increase intent to leave. Fostering psychological ownership for work through improved work design has increased satisfaction, motivation, and productivity, and lowered turnover in other fields, and may have similar effects for advanced practice nurses. This multilevel cross-sectional survey study examined the relationship between advanced practice nurse work environment and psychological ownership using data from a survey of advanced practice nurses and nurse executives in Florida hospitals. Barriers in scope of practice and exclusion from hospital governance were common. Advanced practice nurses reported good relations with physicians and moderate organizational climate but poor relations with administrators and limited control over work. Organizational climate had a strong positive relationship with psychological ownership. Fostering advanced practice nurse psychological ownership could improve job satisfaction and decrease turnover leading to increased effectiveness in acute care settings.


2018 ◽  
Vol 14 (12) ◽  
pp. 97
Author(s):  
Osama Abdel Fattah ◽  
Ayed Zureigat ◽  
Alaa Elayyan

This study aimed at identifying the prevailing leadership styles of managers, the organizational environment prevailing in the public schools in Amman, furthermore the relation between these leadership styles and the organizational climate. Thus, the researchers used the descriptive approach on a sample consisting of (55) teachers of the physical education in these schools, of experience between (10-15) years. Collecting the study data, a questionnaire of the leadership style (Shehadeh, 2008) was used after been modified. It consisted of (2) domains (the dictatorial style, the democratic style) with (15) paragraphs. In addition, the questionnaire of (Ahmed, 2008) was modified to measure the organizational climate. It consisted of (4) domains (communication, organization, working conditions, administrative laws) with (20) paragraphs. However, the five-dimensional Likert scale was used in both tools. The results showed that the dominant pattern in the public schools in Amman is the dictatorial pattern, with mean average of (4), which affected the organizational climate in these schools of an average effect of (2.79). The results also showed a positive correlation between the democratic leadership and the organizational climate (0.61). Accordingly, this research concluded that the leadership style based on consultation, participation in decision-making and teachers’ personal value esteem has a significant role in the organizational climate.


Author(s):  
Mónica Rebeca Franco Pombo ◽  
María del Mar Fernández Martínez ◽  
Antonio Luque de la Rosa ◽  
Rafaela Gutiérrez Cáceres

The public policy of Ecuador has placed the improvement of educational quality as one of the main objectives of government management. The climate-school constructs, organizational climate, work climate, and institutional climate, are used in different environments to accentuate the importance of the relationship established between a management environment ­ factor and the quality of results in organizations. Throughout this study, the objective has been to analyze the variations in the relationship among the actors, and the levels of trust between the actors of the school organizational climate, according to the socioeconomic level, the role played in the educational community, or the type of socio-educational center.  The study follows a new approach of an experimental, descriptive-comparative investigation, using techniques such as the survey, the interview, and the discussion group, adjusting to the mixed methodology according to the objectives and sense of the research proposed. In consideration of the results, we will appreciate that the relationships between the actors and the confidence levels of the actors show mostly positive indicators based on the responses of the participants in the study. However, the percentage of negative perceptions (24.34%) is a factor to consider, since it might suggest that these perceptions underlie indicators of distrust that should be taken into account for any future interventions. In conclusion, the schools participating in this study have built a mostly positive school organizational climate, which generates favorable spaces for innovation and change processes.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Mohammad W. Hanini

Purpose The purpose of the study is to investigate the feasibility of investing the religious heritage in anti-corruption efforts in public organizations in Palestine. The study sought to measure the current status of public organizations, if they are investing the religious heritage in the efforts of encountering corruption. Further, the study sought to measure the attitudes and future expectations if there is an integration of the religious heritage in the current anti-corruption efforts. Design/methodology/approach This study combines two folds: First, theoretical and qualitative, through research in previous studies, texts and religious attitude of corruption, historical models and international experiences that have tried to invest in it and incorporate it in anti-corruption efforts, which are generalizable generic models; and the second: a field empirical part, through the researcher use of a questionnaire tool and analyzing it statistically, in addition to ensuring the possibility of using religion in anti-corruption efforts within the Palestinian public institutions which will eventually enable us to answer the study questions. Findings The study found that the reality of investment in the religious heritage in anti-corruption efforts in the Palestinian public sector is present in a moderate degree (56.8%), both in rules and regulations, in strategic plans or policies, or in the internal systems and the organizational culture of the public institutions. With regard to the attitudes of the employees toward corruption and the way of their formulation to these attitudes either if they are influenced by the religious heritage or the law or by the eight reasons mentioned previously in this study, it is obvious that the employees attitudes toward corruption are formulated first from a religious perspectives and second from a legal perspective. Regarding their attitudes and their agreement level toward the investment of the religious heritage in anti-corruption in the Palestinian public sector was high (75.9%), as well as their future expectations in case the religious heritage is invested in anti-corruption efforts was in a high degree (74.1%). Therefore, the authors conclude that there is a feasibility of religious heritage investment in anti-corruption efforts in the Palestinian public sector in case it is accredited and integrated in anti-corruption strategies as a supportive factor but not as a substitute of other efforts. The study recommended that decision makers should adopt new anti-corruption policies and strategies compatible with these striking results through the rules, regulations and administrative decisions, or in the internal institutional system and the cultural organization, in the publications and declarations of the public institution, in special code of conduct based on the religious heritage, in the training of the employees and designing new proposals to integrate the religious heritage in anti-corruption efforts in parallel with the permanent evaluation of these efforts after its application. Originality/value This study, The feasibility of investing in religious heritage in anti-corruption efforts, is different from the previously reviewed studies, as the previous studies were either philosophical or theoretical in nature, looking at the relationship between religion and corruption or empirical, but in a different environment and society than the society of this study. The general purpose of this research is to identify the impact of religious perceptions on corruption in the behavior of public officials in the Palestinian public sector as it is on the ground, and whether their attitudes were affected by corruption with their religious beliefs? Do they welcome the investment of religion in the fight against corruption and what are their expectations if this is done in institutional, strategic or policy context.


1987 ◽  
Vol 16 (2) ◽  
pp. 127-133 ◽  
Author(s):  
Barry Wisdom ◽  
Dennis Patzig

The success of merit systems is closely linked to the establishment of key expectations in the minds of employees concerning the relationship between pay and performance. Results of a national survey suggest that different expectations are being formed in the public versus the private sectors. The role organizational climate plays in this finding and in the individual employee's decision making process regarding effort expended at work is modeled and discussed. Suggestions for fostering merit success are also addressed.


2018 ◽  
Vol 40 (1) ◽  
pp. 1-24 ◽  
Author(s):  
John D’Attoma

AbstractI investigate the relationship between perception of public institutions and tax compliance using a large tax compliance laboratory experiment conducted in Italy and the United States. In the first test, I conduct a simple tax compliance game to uncover that given the exact same decisions, contributions to the public good do not differ between Italy and the United States. Second, I ask participants to pay taxes to their national government, pension fund and fire department. In these rounds, behaviours diverge with Italian participants complying significantly less than Americans. Theoretically, I provide evidence demonstrating that how individuals perceive their institutions is a crucial component of the tax compliance decision. Methodologically, I provide a unique experiment, which can help us to better explain crosscountry variation in tax compliance, by asking subjects to make country-specific tax decisions.


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