scholarly journals Factors Affecting Student Satisfaction in Distance Learning: A Case Study

2019 ◽  
Vol 1 (2) ◽  
pp. 50-56
Author(s):  
Muhammad Rizwan ◽  
◽  
Iffra Iftikhar
Keyword(s):  
Distance Learning ◽  
Literature Review ◽  
Student Satisfaction ◽  
Course Evaluation ◽  
Education Student ◽  
Factors Affecting ◽  
Instructor Interaction ◽  
Instructor Performance ◽  
Student Instructor

Generally, In Pakistan, people perceived that the quality of distance learning education is poor. Therefore, we decided to study to see if it's only people's opinion or legend. The study aims to analyze the association between instructor performance (IP), student-instructor interaction (SII), course evaluation (CE), and student satisfaction (SS) variables in distance education by taking Virtual COMSATS as a Case study. The target population of this research was the COMSATS (VIRTUAL CAMPUS). Students out of which 251 graduate and undergraduate students were selected as sample for current research. The purpose of this research study was to understand the key factors affecting student satisfaction in distance learning. Researchers also collect information through primary data using a survey questionnaire distributed through email to all the students of VCOMSAT. The literature review found that in distance learning education, student satisfaction is based on instructor performance, student-instructor interaction, course evaluation, Learning management system use, instructor attitude, etc. From the literature review, we found that course evaluation and instructor performance is very important for student satisfaction in distance learning. Researchers need to compare student's satisfaction with the subject wise. A comparison of practical subjects and without practical subjects needs to identify with student satisfaction. There is also required to compare lecturer motivation with student satisfaction and performance. Future research is also needed to compare the satisfaction of rural areas and urban areas students in distance learning education and the need to compare them with traditional education.

Asynchronous vs. Synchronous Interaction

2011 ◽  
pp. 122-131
Author(s):  
Tiong Kung-Ming ◽  
Sim Khoon-Seng
Keyword(s):  
Distance Education ◽  
Distance Learning ◽  
Rapid Development ◽  
Educational Process ◽  
Future Trends ◽  
Computer Based Learning ◽  
Synchronous Interaction ◽  
Instructor Interaction ◽  
Computer Based ◽  
Student Instructor

The rapid development of technology greatly influences computer-based learning in distance education. One of the most important aspects is interactivity, and this is threefold: student-student interaction, student-instructor interaction, and student-content interaction (Moore & Kearsley, 1996). As distance-education technology increasingly moves toward multimedia-oriented systems, a more effective synergy of synchronous and asynchronous interaction is required. As discussed by Garrison (1990), the quality and integrity of the educational process in distance learning largely depends upon sustained, two-way communication. In this article, we will look into the characteristics of both types of interaction and discuss their advantages as well as impact on the three forms of interactions. We will also look at some examples for both asynchronous and synchronous interaction technologies in facilitating distance learning. Finally, we look at some possible future trends in distance-learning interactivity.

scholarly journals Do course evaluation systems have an influence on e-learning student satisfaction?

2019 ◽  
Vol 13 (1) ◽  
pp. 18-32 ◽  
Author(s):  
Óscar Martín Rodríguez ◽  
Francisco González-Gómez ◽  
Jorge Guardiola
Keyword(s):  
Student Satisfaction ◽  
User Satisfaction ◽  
Ordinary Least Squares ◽  
Assessment Method ◽  
Course Evaluation ◽  
Education Student ◽  
Content Type ◽  
Learning Satisfaction ◽  
E Learning ◽  
The Relationship

Purpose The purpose of this paper is to focus on the relationship between student assessment method and e-learning satisfaction. Which e-learning assessment method do students prefer? The assessment method is an additional determinant of the effectiveness and quality that affects user satisfaction with online courses. Design/methodology/approach The study employs data from 1,114 students. The first set of data was obtained from a questionnaire on the online platform. The second set of information was obtained from the external assessment reports by e-learning specialists. The satisfaction revealed by the students in their responses to the questionnaire is the dependent variable in the multivariate technique. In order to estimate the influence of the independent variables on the global satisfaction, we use the ordinary least squares technic. This method is the most appropriate for dependent discrete variables whose categories are ordered but have multiple categories, as is the case for the dependent variable. Findings The method influences e-learning satisfaction, even though only slightly. The students are reluctant to be assessed by a final exam. Students prefer systems that award more importance to the assessment of coursework as part of the final mark. Practical implications Knowing the level of student satisfaction and the factors that influence it is helpful to the teachers for improving their courses. Originality/value In online education, student satisfaction is an indicator of the quality of the education system. Although previous research has analyzed the factors that influence e-student satisfaction, to the best of authors’ knowledge, no previous research has specifically analyzed the relationship between assessment systems and general student satisfaction with the course.

scholarly journals THE USE OF WHATSAPP APP IN DISTANCE LANGUAGE LEARNING IN PANDEMIC COVID-19: A CASE STUDY IN NAHDLATUL ULAMA UNIVERSITY OF YOGYAKARTA

2020 ◽  
Vol 10 (2) ◽  
pp. 24
Author(s):  
Adhan Kholis
Keyword(s):  
Distance Learning ◽  
Language Learning ◽  
Teaching And Learning ◽  
English Education ◽  
Asynchronous Communication ◽  
Education Department ◽  
Factors Affecting ◽  
Nahdlatul Ulama ◽  
Educational Field

Lately, pandemic covid-19 has changed the educational field including learning methods from conventional learning to distance learning. This shift needed more adaptation for all parts like stakeholders, teachers, and also students. Evidently, various efforts have been made by teachers in simplifying teaching and learning such as applying some digital technologies like WhatsApp App, an asynchronous communication to reach the students’ presence with any spaces and time. This study aimed to describe and to evaluate the use of utilizing WhatsApp App in distance language learning for the English Education Department Students of Nahdlatul Ulama University of Yogyakarta. The research design of this study was a case study. Furthermore, this study gave the detailed information, description, and understanding deeply in relation to the use of WhatsApp App in remote teaching. Students’ perception and the factors affecting the effectiveness were investigated through a questionnaire. The results showed that WhatsApp App can support and helped the language learning to be more effective and efficient for the reason that it was accessible and low technology for distance learning. The students were more responsive and enthusiastic in joining the class. Indeed, it has given more facilities and satisfaction in practice.     

I Have a Story to Tell You

2016 ◽  
pp. 44-70
Author(s):  
Serra Inci Celebi
Keyword(s):  
Distance Learning ◽  
Learning Program ◽  
Teaching Methodologies ◽  
Factors Affecting ◽  
Distance Learning Program ◽  
Qualitative Part ◽  
Students Satisfaction ◽  
Academic Year ◽  
High Uncertainty

The current study was conducted to learn the factors affecting students' satisfaction in distance learning (DL) and to understand students' perceptions of the barriers to their studies. The study consists of two parts: qualitative and quantitative. In the quantitative part, survey was used, and in the qualitative part, case study was used. The research covers the academic year of 2012-13. The results reveals students' perspectives, expectations, experiences, and satisfaction about the newly established distance learning program and based on these give important notes and suggest to redesign and rethink teaching methodologies in distance education especially in high uncertainty avoidance cultures like Turkey.

I Have a Story to Tell You

2016 ◽  
pp. 1426-1452
Author(s):  
Serra Inci Celebi
Keyword(s):  
Distance Learning ◽  
Learning Program ◽  
Teaching Methodologies ◽  
Factors Affecting ◽  
Distance Learning Program ◽  
Qualitative Part ◽  
Students Satisfaction ◽  
Academic Year ◽  
High Uncertainty

The current study was conducted to learn the factors affecting students' satisfaction in distance learning (DL) and to understand students' perceptions of the barriers to their studies. The study consists of two parts: qualitative and quantitative. In the quantitative part, survey was used, and in the qualitative part, case study was used. The research covers the academic year of 2012-13. The results reveals students' perspectives, expectations, experiences, and satisfaction about the newly established distance learning program and based on these give important notes and suggest to redesign and rethink teaching methodologies in distance education especially in high uncertainty avoidance cultures like Turkey.

Asynchronous vs. Synchronous Interaction

2011 ◽  
pp. 104-113 ◽  
Author(s):  
Tiong Kung-Ming ◽  
Sim Khoon-Seng
Keyword(s):  
Distance Education ◽  
Distance Learning ◽  
Rapid Development ◽  
Educational Process ◽  
Future Trends ◽  
Computer Based Learning ◽  
Synchronous Interaction ◽  
Instructor Interaction ◽  
Computer Based ◽  
Student Instructor

The rapid development of technology greatly influences computer-based learning in distance education. One of the most important aspects is interactivity, and this is threefold: student-student interaction, student-instructor interaction, and student-content interaction (Moore & Kearsley, 1996). As distance-education technology increasingly moves toward multimedia-oriented systems, a more effective synergy of synchronous and asynchronous interaction is required. As discussed by Garrison (1990), the quality and integrity of the educational process in distance learning largely depends upon sustained, two-way communication. In this article, we will look into the characteristics of both types of interaction and discuss their advantages as well as impact on the three forms of interactions. We will also look at some examples for both asynchronous and synchronous interaction technologies in facilitating distance learning. Finally, we look at some possible future trends in distance-learning interactivity.

scholarly journals Addressing funding issues for Danish mental health NGOs

2018 ◽  
Vol 17 (2) ◽  
pp. 79-89
Author(s):  
Nawal Farhat Aguilar ◽  
Zaza Nadja Lee Hansen
Keyword(s):  
Mental Health ◽  
Decision Making ◽  
Literature Review ◽  
Key Factors ◽  
Content Type ◽  
Factors Affecting ◽  
Non Governmental Organizations ◽  
Decision Making Framework ◽  
Optimal Approach

Purpose Research has shown that non-governmental organizations (NGOs) often fail to appreciate that in their market, donors represent clients. Moreover, the unstable income characteristics of NGOs emphasize the importance of conducting market analysis specific to such organizations. The purpose of this paper is to identify key factors that influence fundraising success for mental health NGOs and determine the most advantageous fundraising approach based on a mixed-methods study that encompass a literature review, two surveys and a case study. Design/methodology/approach Based on a structured literature review, the most important factors affecting NGO fundraising are unified into a decision-making framework. This framework is tested using a triangulation approach by combining quantitative and qualitative methods. The former based on a general survey and the latter based on a case study. Findings The results highlight 15 key factors determining the optimal approach for mental health NGOs when fundraising in Denmark. Practical implications The decision-making framework can be used to assess the most advantageous fundraising approach based on a variety of internal and external circumstances. Originality/value While private firms develop exhaustive market analyses, NGOs often lack analyses to cope with fluctuating environments and changing customer needs. This paper addresses this gap by identifying key factors that determine an optimal fundraising approach and proposes a novel decision-making framework for practitioners.

scholarly journals Exploring the factors affecting Learners’ retention in MOOCs

2021 ◽  
Vol 17 (4) ◽  
pp. 0-0
Keyword(s):  
Distance Learning ◽  
Literature Review ◽  
Systematic Literature Review ◽  
Support Services ◽  
Research Papers ◽  
Factors Affecting ◽  
Comprehensive Picture ◽  
Open And Distance Learning ◽  
Facilitating Conditions ◽  
Important Form

MOOCs have emerged as an important form of Open and Distance Learning. The success of a MOOC platform depends on the support services and the motivational environment that it provides. This paper presents a comprehensive picture of the literature on the motivations that drive learners to enroll in MOOCs, published between the years 2011 to 2020. In this study, an attempt has been made to examine various research papers, for identifying key motivational factors related to the learners, platform, course and facilitating conditions for enrollment in MOOCs. Using the systematic literature review strategy, the papers are classified based on the technologies adopted to facilitate the discovery of directions displayed by the available literature and determining the current gaps, so that they may be addressed in the future. It was further found that various important hidden factors are still untouched or has limited literature on them, which makes MOOCs system successful.

scholarly journals COVID-19 Emergency Remote Teaching Opinions and Academic Performance of Undergraduate Students: Analysis of 4 Students’ Profiles. A Case Study

Mathematics ◽  
2021 ◽  
Vol 9 (17) ◽  
pp. 2147
Author(s):  
Gádor Indra Hidalgo ◽  
Fermín Sánchez-Carracedo ◽  
Daniel Romero-Portillo
Keyword(s):  
Academic Performance ◽  
Distance Learning ◽  
Student Satisfaction ◽  
Undergraduate Students ◽  
Face To Face ◽  
Analysis Technique ◽  
Student Profiles ◽  
Cluster Analysis Technique

Distance learning due to the COVID-19 lockdown, commonly called emergency remote teaching (ERT), substantially changed the methodology of teaching and possibly students’ perceptions of the quality of lectures. Students’ opinions should be collected and analyzed jointly with other data such as academic performance to assess the effect of this pandemic on learning. A 20-question, 4-point Likert scale specific questionnaire was designed and validated twice by a panel of experts. The survey was sent to the 365 industrial engineering undergraduate students enrolled in a chemistry course. Responses (n = 233) and academic data were collected, and four student profiles were identified by using the k-means cluster analysis technique: ‘The Lucky’, ‘The Passive’, ‘The Autonomous Learner’ and ‘The Harmed’. Students experienced the ERT differently according to their profile. Undergraduates who were better autonomous learners excelled in academic performance and were more participative in the survey. In general, students preferred face-to-face classes over distance learning. Undergraduates’ learning has been impaired due to the circumstances. However, contrary to their beliefs, the situation has benefited them with respect to grades when comparing their performance with students from previous years. Discovering what challenges students faced to adapt to the situation is key to giving students tools to grow as autonomous learners and to enable educators to apply tailored teaching techniques to improve the quality of lectures and enhance student satisfaction.

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