scholarly journals RECORDS MANAGEMENT PRACTICES IN GHANAIAN TERTIARY INSTITUTIONS: A CASE STUDY OF GHANA TECHNOLOGY UNIVERSITY COLLEGE

2021 ◽  
Vol 7 (2) ◽  
pp. 461-472
Author(s):  
S. Ameyaw ◽  
A. Frempong-Kore
Keyword(s):  
Management Practices ◽  
Records Management ◽  
Student Records ◽  
Tertiary Institutions ◽  
Face To Face ◽  
University College ◽  
Data Collection Instrument ◽  
The Face ◽  
Admission Office ◽  
The University

This study was conducted to ascertain records management practices at the Ghana Communications Technology University (formerly Ghana Technology University College) a mid-sized Ghanaian public university located in Accra. All the staff at the Admissions and Records departments participated in the study. This comprised two (2) heads of department and seven (7) senior staff from both departments. The face-to-face interviews were employed as a data collection instrument for this study. The findings indicated that the University has neither a policy to regulate the management of students' records nor a professional archivist to manage records. However, the head of the Records office was given a three-day training on the assumption of office. It was revealed that the head of admissions, as well as all the staff of the two departments, had never been given any training. There were some challenges impeding records management in the Admissions and Records offices– among them are; lack of adequate staff, inadequate storage equipment, lack of periodic training, lack of policy to guide records management and inability of students to furnish the Admission office with the needed information. It was recommended that the University should employ a professional archivist to manage student records, provide adequate storage facilities, organise periodic training for staff as well promulgate a policy to guide records management in the Admissions and Records offices. Keywords: Accra Campus, Records, Management, Practices, Ghana Communication Technology University

scholarly journals COVD-26. TELEPHONE CONSULTATIONS IN NEURO-ONCOLOGY DURING THE COVID-19 PANDEMIC: LEVELS OF PATIENT SATISFACTION AND COMPARISON WITH TRADITIONAL FACE-TO-FACE CONSULTATIONS

2020 ◽  
Vol 22 (Supplement_2) ◽  
pp. ii26-ii26
Author(s):  
Emma Toman ◽  
Claire Goddard ◽  
Frederick Berki ◽  
William Garratt ◽  
Teresa Scott ◽  
...  
Keyword(s):  
Patient Satisfaction ◽  
University Hospitals ◽  
Health Crisis ◽  
Patient Satisfaction Questionnaire ◽  
Telephone Consultation ◽  
Exact Test ◽  
Face To Face ◽  
Significant Difference ◽  
The Face ◽  
The University

Abstract INTRODUCTION Controversy exists as to whether telephone clinics are appropriate in neurosurgical-oncology. The COVID-19 pandemic forced neuro-oncology services worldwide to re-design and at the University Hospitals Birmingham UK, telephone clinics were quickly implemented in select patients to limit numbers of patients attending hospital. It was important to determine how these changes were perceived by patients. METHODS A 20-question patient satisfaction questionnaire was distributed to patients who attended neuro-oncology clinic in person (“face-to-face”), or via the telephone. Fisher’s exact test was used to determine significance, which was set at p< 0.05. RESULTS Eighty questionnaires were distributed between June 2020 and August 2020. Overall, 50% (n=40) of patients returned the questionnaire, 50% (n=23) of face-to-face and 50% (n=17) telephone patients. Of those who received telephone consultations, 88% (n=15) felt the consultation was convenient, 88% (n=15) were satisfied with their consultation and 18% (n=3) felt they would have preferred to have a face-to-face appointment. Of those who attended clinic in person, 96% (n=22) felt their consultation was convenient, 100% (n=23) were satisfied with their consultation and 13% (n=3) would have preferred a telephone consultation. Within the face-to-face clinic attendees, only 13% (n=3) were concerned regarding the COVID risk associated with attending hospital. There was no significant difference in patient convenience or satisfaction (p=0.565 and p=0.174 respectively) between face-to-face and telephone clinics. There was no significant difference in whether patients would’ve preferred the alternative method of consultation (p > 0.999). CONCLUSION Our study suggests that careful patient selection for neuro-oncology telephone clinic is not inferior to face-to-face clinic. Telephone clinic during COVID-19 pandemic proved to be convenient, safe and effective. This global health crisis has transformed telephone neuro-oncology consultations from an experimental innovation into established practice and should be continued beyond the pandemic in select cases.

scholarly journals AN EXPLORATION OF THE RELATIONSHIP BETWEEN INDICATORS OF THE COMMUNITY OF INQUIRY FRAMEWORK AND RETENTION IN ONLINE PROGRAMS

2019 ◽  
Vol 13 (3) ◽  
Author(s):  
Wally Boston ◽  
Sebastián R. Díaz ◽  
Angela M. Gibson ◽  
Phil Ice ◽  
Jennifer Richardson ◽  
...  
Keyword(s):  
Social Presence ◽  
Student Persistence ◽  
Community Of Inquiry ◽  
Student Records ◽  
Attrition Rates ◽  
Online Programs ◽  
Face To Face ◽  
The Face ◽  
Community Of Inquiry Framework ◽  
The Relationship

As the growth of online programs continues to rapidly accelerate, concern over retention is increasing. Models for understanding student persistence in the face-to-face environment are well established, however, the many of the variables in these constructs are not present in the online environment or they manifest in significantly different ways. With attrition rates significantly higher than in face-to-face programs, the development of models to explain online retention is considered imperative. This study moves in that direction by exploring the relationship between indicators of the Community of Inquiry Framework and student persistence. Analysis of over 28,000 student records and survey data demonstrates a significant amount of variance in re-enrollment can be accounted for by indicators of Social Presence.

scholarly journals Investigating the Impact of EFL Students’ Misuse of Prosodic Features on their Face-to-face Interactions from University Instructors’ Perspectives

2021 ◽  
Vol 5 (1) ◽  
pp. 50-64
Author(s):  
Bahram Sattar Abdulrahman
Keyword(s):  
Kurdistan Region ◽  
Prosodic Features ◽  
Face To Face ◽  
Iraqi Kurdistan ◽  
University Instructors ◽  
The Face ◽  
Efl Students ◽  
The University ◽  
The Impact ◽  
Special Classes

The present study aims at investigating the use of prosodic features by Kurdish EFL undergraduates in their face-to-face interactions inside/outside the classroom from the university instructors’ perspectives. The study hypothesizes that the majority of Kurdish EFL undergraduates are not fully aware of the fact that any misuse of prosodic features would probably affect the emotions, feelings, and attitudes that the face-to-face interaction is intended to convey. Building on an analysis of a questionnaire given to 54 university instructors at 10 Iraqi Kurdistan Region different universities, the study concludes that the majority of problems the students face can be related to the misuse of stress, intonation, and other prosodic features. Therefore, EFL instructors should pay more attention to make students learn how to use prosodic features and enable them to send messages adequately while engaging in face-to-face interactions. This would require special classes about prosodic features so that EFL students can overcome the misuse they have in face-to-face communication. This is inevitable because accuracy and fluency in communication require EFL students to master both features: segmental and suprasegmental. The reason behind this necessity could be attributed to the fact that broken and/or incorrect pronunciation can be considered as one of the most prominent factors behind misunderstandings in communication.

scholarly journals Engineers in the Distance

2014 ◽  
Vol 136 (04) ◽  
pp. 38-43
Author(s):  
Tom Gibson
Keyword(s):  
North Dakota ◽  
The United States ◽  
Petroleum Engineering ◽  
Engineering Programs ◽  
University Of North Dakota ◽  
Bachelor Of Science ◽  
Face To Face ◽  
Learning Programs ◽  
The Face ◽  
The University

This article presents views of Todd Torrence on introduction of online learning programs that can open paths from technical to technological. The University of North Dakota, which offers the only accredited online BSME program in the United States, is in a state where hydraulic fracturing has sharply increased oil production. The university has applied for accreditation of an online program offering a Bachelor of Science in Petroleum Engineering. The UND online BSME program covers the same material as its on-campus counterpart. North Carolina State has a 2+2 program where a student can go to a partnering university at the east and west ends of the state for the first two years of their undergraduate work. The University of North Dakota online BSME program covers the same material as its on-campus counterpart. Part of the accreditation process is assuring that the online degree is equivalent to the face-to-face degree. The challenge with undergrad online engineering programs is their sheer size and the time it takes to complete them, as compared with graduate programs.

scholarly journals Total quality management, employee commitment and competitive advantage in Nigerian tertiary institutions. A study of the University of Lagos

2020 ◽  
Vol 8 (2) ◽  
pp. 87
Author(s):  
B.O. Abimbola ◽  
E.O. Oyatoye ◽  
O.G. Oyenuga
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Competitive Advantage ◽  
Organizational Performance ◽  
Management Practices ◽  
Employee Commitment ◽  
Total Quality ◽  
Tertiary Institutions ◽  
The University

<p>The quality of education offered by the tertiary institutions in Nigeria in recent times has critically degenerated. Unfortunately, this has led to the unprecedented rise in the poor quality of Nigerian graduates which contributes to the very alarming high rate of unemployment in the country. This article therefore examines the relationship between total quality management (TQM), employee commitment and competitive advantage among tertiary institutions in Lagos State with a particular focus on the University of Lagos, using a survey research design with a random selection of 350 respondents from a population of 2,047 staff strength across the 11 faculties in the university. The data used for this article were derived from a systematic review of the relevant literature and a structured questionnaire. The data obtained from the questionnaire was subjected to descriptive and inferential statistics. The result showed that the adoption of total quality management practices and employee commitment significantly affects competitive advantage. The findings suggest that proper adoption of TQM practices coupled with employee commitment will guarantee competitive advantage outcomes measured in terms of increase in revenue, customer satisfaction and employee satisfaction. TQM and employee commitment through its principles can successfully contribute to enhanced organizational performance and dynamic competitiveness.</p>

The Management of Magistrate Courts Records in Namibia

2017 ◽  
pp. 168-178 ◽  
Author(s):  
Ruth M. Abankwah ◽  
Meameno N. Hamutumwa
Keyword(s):  
Management Practices ◽  
Population Data ◽  
Management Policy ◽  
Records Management ◽  
Storage Space ◽  
Air Conditioners ◽  
Classification Schemes ◽  
Face To Face ◽  
Management Standards ◽  
National Archives

This chapter is based on a study prompted by concerns about delayed cases in Namibian magistrate courts. The purpose was to examine the prevailing records management practices. The study was conducted in seven regions which were purposively selected based on location or population. Data was collected by means of observations and face-to-face interviews. The study revealed that: some magistrate courts did not adhere to records management standards resulting in an absence of a records management policy, classification schemes, retention schedules, shortage of storage space, lack of physical security and untrained record staff. The study recommends employment of trained records personnel; staff awareness in the management of the Namibia Case Information System (NAMCIS); install CCTV and maintain air conditioners in records storage facilities; ensure that the National Archives of Namibia fast tracks the process of approving requests for transfer or destruction of magistrate courts' records; and uphold records management standards.

scholarly journals ESTRATEGIA DE MARKETING DIGITAL B2C PARA INCREMENTAR LA CAPTACIÓN DE ESTUDIANTES A LA ESCUELA ACADÉMICO PROFESIONAL DE ADMNISTRACIÓN DE LA UNIVERSIDAD SEÑOR DE SIPÁN

2019 ◽  
Vol 3 (2) ◽  
pp. 22-30
Author(s):  
Dora Fiorella del Rosario Rubio Senmache ◽  
Juan Carlos Callejas Torres Cabrera
Keyword(s):  
Digital Media ◽  
Digital Marketing ◽  
Professional School ◽  
Face To Face ◽  
Student Community ◽  
Marketing Social ◽  
Determining Factors ◽  
The Face ◽  
Higher Education Centers ◽  
The University

Las tendencias actuales muestran que los centros de estudios superiores que antes llenaban sus aulas sin esfuerzo, hoy en día deben hacer frente a la competencia y a la coyuntura del país. Por ello la Universidad Señor de Sipán debe plantear diversas alternativas para hacer frente a este panorama, como generar adecuadas estrategias de marketing con la finalidad de mejorar la comunicación y lograr una mayor interacción con los potenciales clientes. Se ha podido evidenciar que en los últimos 5 años la captación de alumnos en la Escuela Profesional de Administración en la modalidad presencial ha disminuido, los cambios en la política institucional y el mayor enfoque en medios de difusión tradicionales han sido factores determinantes. Con la finalidad de recoger información se aplicó el instrumento de medición  a una muestra de 134 estudiantes del I al III ciclo, de la Carrera de Administración, como resultado se identificó que el 26,9% de alumnos encuestados no encontraron publicidad de la carrera en medios digitales, sólo en medios masivos como diarios, revistas y volantes, mientras que el 10,4% de encuestados considera que la universidad no se ha centrado en captar a un segmento objetivo de la comunidad estudiantil por desconocer hábitos, costumbres, estilos de vida de los interesados en la oferta educativa. En consecuencia  se propone  una estrategia de marketing digital B2C que permita retener e incrementar la captación de estudiantes. Abstract Current trends show that higher education centers that used to fill their classrooms effortlessly, nowadays must face competition and the country's situation. Therefore, the Lord of Sipán University must propose different alternatives to face this panorama, such as generating adequate marketing strategies in order to improve communication and achieve greater interaction with potential clients. It has been shown that in the last 5 years the recruitment of students in the Professional School of Administration in the face-to-face modality has decreased, changes in institutional policy and the greater focus on traditional media have been determining factors. With the purpose of collecting information, the measuring instrument was applied to a sample of 134 students from the I to the III cycle of the Administration Degree, as a result it was identified that 26.9% of students surveyed did not find publicity of the career in digital media, only in mass media such as newspapers, magazines and leaflets, while 10.4% of respondents believe that the university has not focused on capturing an objective segment of the student community for ignoring habits, customs, lifestyles of those interested in the educational offer. Consequently, a B2C digital marketing strategy is proposed to retain and increase student recruitment. Keywords: Strategy, Digital marketing, social networks, recruitment

scholarly journals Records Information Management Practices: A Study on a Faith Based University

2017 ◽  
Vol 5 (11) ◽  
pp. 87-102
Author(s):  
Angela Ewhonne Nwaomah
Keyword(s):  
Information Management ◽  
Management Practices ◽  
Records Management ◽  
University Management ◽  
Management Effectiveness ◽  
Service Training ◽  
Academic Records ◽  
The University ◽  
Pie Chart ◽  
Structured Questionnaire

Records information management is regarded as one of the pillars of any organization because organization’s activities are based on access to information contained in records. This article evaluates the practice of effective records management in Valley View University in Ghana. The targeted population for the research was centered on employees who handle students’ academic records in Valley View University. The university has a total of thirty- two (32) personnel who deals with students records on a daily bases. A simple random technique was used to select a sample size of 25 records officers. Data was collected with a self-structured questionnaire. A total of 24 copies of the questionnaire were validly completed and returned making it 96% return rate. Percentage frequency tables and simple pie chart and bar graph were used to present the data from the field. The key findings of the study revealed that there is a positive level (64%) of effective students’ records management practices in the university. The study also revealed that only 43.75 percentage of the records officers have professional qualifications and in-service training relating to information and records management. There were some challenges that hinders the records managers from an excellent achievement of records management effectiveness. The paper concluded with some recommendations that will help the university management and the records officers deal with those challenges.

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