Defining a risk-informed framework for whole-of-government lessons learned: A Canadian perspective

2017 ◽  
Vol 15 (4) ◽  
pp. 219
Author(s):  
Shaye K. Friesen, MA ◽  
Shelley Kelsey, PhD ◽  
J. A. (Jim) Legere, BA, MDS

Lessons learned play an important role in emergency management (EM) and organizational agility. Virtually all aspects of EM can derive benefit from a lessons learned program. From major security events to exercises, exploiting and applying lessons learned and “best practices” is critical to organizational resilience and adaptiveness. A robust lessons learned process and methodology provides an evidence base with which to inform decisions, guide plans, strengthen mitigation strategies, and assist in developing tools for operations. The Canadian Safety and Security Program recently supported a project to define a comprehensive framework that would allow public safety and security partners to regularly share event response best practices, and prioritize recommendations originating from after action reviews. This framework consists of several inter-locking elements: a comprehensive literature review/environmental scan of international programs; a survey to collect data from end users and management; the development of a taxonomy for organizing and structuring information; a risk-informed methodology for selecting, prioritizing, and following through on recommendations; and standardized templates and tools for tracking recommendations and ensuring implementation. This article discusses the efforts of the project team, which provided “best practice” advice and analytical support to ensure that a systematic approach to lessons learned was taken by the federal community to improve prevention, preparedness, and response activities. It posits an approach by which one might design a systematic process for information sharing and event response coordination—an approach that will assist federal departments to institutionalize a cross-government lessons learned program.

Author(s):  
Forrest Shull ◽  
Raimund Feldmann ◽  
Michelle Shaw ◽  
Michelle Lambert

For capturing and transferring knowledge between different projects and organizations, the concept of a Best Practice is commonly used. A similar but more general concept for knowledge capturing is often referred to as a Lesson Learned. Both best practices and lessons learned are frequently organized in the form of knowledge collections. Such collections exist in many forms and flavours: From simple notes on a white board, to paper file collections on a shelf, to electronic versions filed in a common folder or shared drive, to systematically archived and standardized versions in experience and databases, or even specific knowledge management systems. In the past few decades, many organizations have invested much time and effort in such specific knowledge collections (e.g., databases, experience repositories) for best practices and/ or lessons learned. The driving force behind all these activities is to disseminate knowledge about proven solutions to their workforce. Ultimately, the goal is to avoid mistakes and improve the overall workflow and processes to possibly save money and gain a competitive advantage.


2020 ◽  
Vol 30 (Supplement_5) ◽  
Author(s):  
◽  

Abstract Background Several countries have a health promotion and disease prevention programme register (also known as good/best practice portal), designed with the aim of supporting policy and practice with evidence-based information. While some of the programme registers have been in use for many years (USA, the Netherlands, Germany, etc.), others have been established recently (France) or are even under development (Slovenia). Though there are differences in terms of categorising good/best practice, all prevention programme registers have many things in common, for instance submission and review processes. Another similarity lies in the common challenges by all programme registers, which relate to the question: “How to improve the uptake of good/best practices?”. Finding answers to this question might contribute to one of the major Public health challenges of today: The translation of evidence into practice. Objective The organisers of the workshop will present different strategies and approaches to improve the uptake of the prevention programme registers, and discuss the successes and challenges of different strategies with workshop participants, as experience shows that more is needed than just offering the prevention programme registers. Today we know that a range of framework conditions must be in place to ensure a supportive environment for the use of the portals. This starts with needs analysis, support in the selection of the most appropriate good/best practices and their transferability and goes as far as capacity building, incentivisation and fostering feedback on adaptations. In detail, the presentations will address: How to build capacity to best use good/best practice (by Netherlands); Whether and how a more comprehensive approach offering instruments for needs assessment, general information and good/best practice in one portal might facilitate uptake (by Germany); and Dissemination strategies: experience and lessons learned (by France) and the added value of European collaboration to improve the uptake of best practices and create a “centre of excellence” for health promotion portals in Europe with the objective to: discuss which framework conditions are most relevant to improve uptake of good/best practicesdiscuss successes and challenges of different strategies. Key messages This workshop will give participants insight into most relevant approaches and infrastructures to improve uptake of good/best practices. It will discuss which different strategies followed by several countries might be successful.


2018 ◽  
Vol 3 (1) ◽  
pp. 269
Author(s):  
Douglas D. Gransberg, PhD, PE ◽  
Carla Lopez Del Puerto, PhD ◽  
Ricardo M. Tapia, PhD, PMP

The use of Alternative Contracting Methods (ACM) to deliver US transportation projects has reached a point where a definitive set of best practices can be identified to leverage the lessons learned by early ACM adopters. The most pressing need is for guidance on how public agencies organize to implement ACMs in a budget-constrained environment where the possibility of increasing the number of public agency engineers is nil. This paper is based on mining the survey response data from 6 National Cooperative Highway Research Program (NCHRP) synthesis reports on ACM topics and proposes a framework for analyzing ACM practices deemed effective by peer-reviewed research to determine if each practice can be classified as a best practice. Importance index theory provides the analytical foundation for the framework and provides a ranking of candidate best practices in order of each practice’s importance and effectiveness. Nine effective ACM practices were identified and evaluated with only one, “appointing an agency ACM champion,” meeting the objective criteria for a best practice. The paper’s major contribution is to provide the suite of 1 best and 8 effective practices that can be employed when developing the organization for an agency that has decided to implement ACM project delivery.Keywords: Alternative contracting methods, best practices, organizational structure, index number theory.


2002 ◽  
Vol 25 (2) ◽  
pp. 7
Author(s):  
John Pilla

The article by Weeramanthri et al (2002) provides an invaluable account of the processes, endeavours andbenefits derived from the development and use of disease guidelines for Indigenous populations. It highlights several important lessons from which others with a similar interest can benefit, including the following:? the importance of obtaining a consensus, and not just an evidence base, for guideline development? guidelines should be judged in relation to what already exists rather than in relation to a hypotheticalstandard of best practice? implementation is far more difficult than development.The term evidence, in this context, is often used to refer to proof of benefit derived from quasi-experimental design studies.However, one should not discount the use of other forms of evidence, particularly (in the absence of evidence from studies with an adequate experimental design) experiential-based evidence.I focus on two related matters in this commentary. The first concerns the extent to which the experiences ofthese two trials are similar to or contrasted by the experiences of the other Indigenous trials. The secondconcerns lessons learned from implementation and usage of disease guidelines as distinct from developmentissues which are the focus of the article by Weeramanthri and colleagues.


2019 ◽  
Vol 29 (Supplement_4) ◽  
Author(s):  
D Van Dale ◽  
K Leenaars

Abstract The Netherlands’ best practice portal for health promotion interventions includes approximately 350 interventions. The aim of the portal is to support policy and practice with evidence based information. There are five different levels to indicate the strength of their evidence base. In 2014, a study on the implementation of the best practices included in the portal showed that health promotion practitioners often do not implement them. One of the arguments given to opt for other interventions than those listed in the portal was the assumption that the ‘standard interventions’ will not fit their particular local context, and that adjusting a best practice is not possible. We will present the criteria and procedure of the assessment of the quality, effectiveness and the feasibility of health promotion interventions. There after we present two strategies to increase and improve the take up of best practice implementation. The first strategy is to describe and present the core elements of the interventions. This strategy facilitates the possibility for the sound adjustments of a best practice. The second strategy is to identify the common effective elements of a group of interventions, and present that information in an accessible way to policy-makers and practitioners. Effective elements were identified through systematic reviews in combination with focus group interviews with health promotion practitioners. The result is a What works document (What works, What probably works, What doesn’t work and What’s unclear). An example of the second strategy is a synthesis of the effective elements of fall prevention interventions. These elements were translated into a practical user’s guide, and illustrated with best practice interventions from the portal. Policy-makers and health promotion practitioners appreciated the new way of presenting the best practices.


2015 ◽  
Vol 43 (3) ◽  
pp. 461-467 ◽  
Author(s):  
Patrick Griffis

Purpose – The purpose of this paper is to provide examples and best practices of an academic library’s strategy of collaborating with community agencies in assisting community entrepreneurs. Design/methodology/approach – This conceptual paper reflects on the evolution of a new service role for an academic library in providing outreach to community entrepreneurs and is limited to the best practices and lessons learned of one academic library. Findings – This conceptual paper reflects on an academic library’s outreach strategy for assisting community entrepreneurs; collaboration with community agencies is featured as a best practice with examples and lessons learned. Originality/value – A recent national study of academic business librarians’ outreach to entrepreneurs has established collaboration with community agencies as an effective service strategy. This conceptual paper reflects on the use of this strategy in a specific academic library’s outreach efforts to community entrepreneurs.


2017 ◽  
Vol 33 (5) ◽  
pp. 543-549
Author(s):  
Alejandro Uribe-Tirado ◽  
María Pinto ◽  
Juan D. Machin-Mastromatteo

This article summarizes the best practices framework known as ‘75 Lessons Learned from Information Literacy Programs at Ibero-American Universities’, drawn from the study of 301 information literacy experiences in Latin American countries, Spain and Portugal. This research involved analysis of 499 documents and data triangulation with 113 interviews and 135 surveys. This comprehensive framework is a useful Ibero-American guideline for developing new information literacy programs or strengthening existing ones at a worldwide level.


2020 ◽  
Vol 27 (5) ◽  
Author(s):  
R. Foley ◽  
R. Kaedbey ◽  
K. Song ◽  
C.P. Venner ◽  
D. White ◽  
...  

  The coronavirus disease 2019 (covid-19) pandemic caused by the novel severe acute respiratory syndrome coronavirus 2 has necessitated changes to the way patients with chronic diseases are managed. Given that patients with multiple myeloma are at increased risk of covid-19 infection and related complications, national bodies and experts around the globe have made recommendations for risk mitigation strategies for those vulnerable patients. Understandably, because of the novelty of the virus, many of the proposed risk mitigation strategies have thus far been reactionary and cannot be supported by strong evidence. In this editorial, we highlight some of the risk mitigation strategies implemented at our institutions across Canada during the first wave of covid-19, and we discuss the considerations that should be made when managing patients during the second wave and beyond.


Author(s):  
Douglas D. Gransberg ◽  
Eric Scheepbouwer ◽  
Carla Lopez del Puerto

Alternative contracting method (ACM) usage has grown to the point where the industry has sufficient experience to provide a definitive set of best practices both to promote consistency in the nation’s procurement system and to leverage the lessons learned by early ACM adopters. The barrier to achieving this goal is that there is no uniform agreement on the definition of what constitutes a best practice. Both an objective definition and a framework for identifying and analyzing ACM practices are proposed that have been found to be effective by peer-reviewed research to determine whether a given practice deserves to be termed as a best practice. The framework is based on a series of indexes that are used to rank candidate practices in order of their importance and their effectiveness. The 24 ACM practices evaluated were identified from six NCHRP Synthesis reports on ACM topics. It was found that only four of the 24 candidates met the objective criteria to be termed a best practice. These candidates were formalizing and institutionalizing agency ACM procedures, using two-step best-value award procedures, appointing an agency ACM champion, and offering stipends for unsuccessful competitors.


2020 ◽  
Vol 26 (1) ◽  
pp. 157-162
Author(s):  
Paul Tudorache ◽  
Lucian Ispas

AbstractUsing the lessons learned from recent military operations such as Operation Inherent Resolve (OIR) from Syria and Iraq, we proposed to investigate the need for tactical military units to adapt operationally to grapple with the most common requirements specific to current operational environments, but also for those that can be foreseen in the future. In this regard, by identifying the best practices in the field that can be met at the level of some important armies, such as USA and UK, we will try to determine a common denominator of most important principles whose application may facilitate both operational and organizational adaptation necessary for tactical military units to perform missions and tasks in the most unknown future operational environments.


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