scholarly journals Implications Of Academic Service On Student Performance

2021 ◽  
Vol 3 (1) ◽  
pp. 21-35
Author(s):  
Isthifa Kemal
Keyword(s):  
Higher Education ◽  
Student Performance ◽  
Study Groups ◽  
Survey Method ◽  
Higher Education Management ◽  
Study Program ◽  
Administrative Services ◽  
Education Management ◽  
Student Grouping ◽  
Completion Process

This study aims to reveal: 1) student performance in the management education study program; 2) academic services carried out by the higher education management master's program at the University of North Sumatra; 3) whether there is an effect of educational services on student performance in the master's degree program in higher education management. The method used in this study is a survey method, namely by distributing questionnaires to respondents and describing respondents' answers qualitatively. Research Results: 1) Student performance of the UMSU Higher Education Management Masters Program, accustomed to being on time, taking notes from lecturers' explanations, actively preparing lecture materials, actively asking and answering questions, accustomed to making lecture summaries, filling out attendance lists, searching and reviewing source books, study groups, and participate in activities organized by the Study Program. 2) Administrative services have been carried out in an orderly and fair manner for 11 types of services, namely lecture scheduling, lecture preparation, lecture implementation, class determination, student grouping, lecture evaluation, thesis writing supervisor assignments, guidance process, implementation proposal seminars, thesis examination implementation, and student study completion process. All these services have been carried out satisfactorily and adequately. 3) There is a direct positive effect of administrative services on student performance in the higher education management study program. The results have significance for higher education. These findings can make academic service implications for student performance. Penelitian ini bertujuan untuk mengungkap: 1) kinerja mahasiswa pada program studi pendidikan manajemen; 2) pelayanan akademik yang dilaksanakan oleh program studi magister manajemen pendidikan tinggi Universitas Sumatera Utara; 3) apakah ada pengaruh pelayanan pendidikan terhadap kinerja mahasiswa pada program studi magister manajemen pendidikan tinggi. Metode yang digunakan dalam penelitian ini adalah metode survei, yaitu dengan menyebarkan kuesioner kepada responden dan mendeskripsikan jawaban responden secara kualitatif. Hasil Penelitian: 1) Kinerja mahasiswa Program Studi Magister Manajemen Pendidikan Tinggi UMSU, terbiasa hadir tepat waktu, mencatat penjelasan dosen, aktif menyiapkan materi perkuliahan, aktif bertanya dan menjawab pertanyaan, terbiasa membuat ringkasan kuliah, mengisi daftar hadir, mencari dan mereview buku sumber, belajar kelompok, dan mengikuti kegiatan yang diselenggarakan oleh Program Studi. 2) Pelayanan administrasi telah dilakukan secara tertib dan adil untuk 11 jenis pelayanan yaitu penjadwalan perkuliahan, persiapan perkuliahan, pelaksanaan perkuliahan, penentuan kelas, pengelompokan mahasiswa, evaluasi perkuliahan, tugas pembimbing penulisan skripsi, proses bimbingan, seminar proposal pelaksanaan,   pelaksanaan ujian tesis, dan proses penyelesaian studi mahasiswa. Semua pelayanan tersebut telah dilaksanakan dengan memuaskan dan memadai. 3) Terdapat pengaruh langsung positif pelayanan administrasi terhadap kinerja mahasiswa pada program studi manajemen pendidikan tinggi. Hasilnya memiliki arti penting bagi pendidikan tinggi. Temuan ini dapat membuat implikasi layanan akademik untuk kinerja siswa

scholarly journals STUDI ANALISIS PELAYANAN ADMINISTRASI, AKADEMIK, FASILITAS MAHASISWA TERHADAP KEPUASAN ALUMNI ILMU ADMINISTRASI NEGARA FISIP-UNDANA

2020 ◽  
Vol 11 (1) ◽  
pp. 31-47
Author(s):  
Made N D Andayana
Keyword(s):  
Higher Education ◽  
Research Team ◽  
Higher Education Management ◽  
Study Program ◽  
Administrative Services ◽  
Education Management ◽  
Quality Of Higher Education ◽  
Relationship Of ◽  
The Relationship ◽  
Academic Services

Higher education management refers to the five pillars of quality, autonomy, accountability,accreditation and evaluation (Dirjen Dikti, 1990), the ultimate goal of continuous qualityimprovement. Management improve the quality of higher education is defined as a professionalpublic service that is run and directed as much as possible to provide services that are in accordancewith the standards or more. In an effort to find out customer satisfaction in this case is the alumni ofthe Undana FISIP State Administration Study Program on service quality as measured by theinfluence of Alumni Satisfaction on Administrative Services, Academic Services and StudentFacility Services. According to the results of this study, adequate administrative services, adequateacademic services and unsatisfactory facility services. The relationship of simple correlation andshows the relationship between administrative services with academic services to the satisfaction ofalumni classified as moderate or quite satisfying alumni. Suggestions from the research team,services that are categorized as providing administrative and academic satisfaction to be maintainedand continue to be even better and improved, while our facility services the research team hopes toget special attention from the institution. Keywords: Alumni Satisfaction, Administrative Services, Academic Services, Student FacilityServices

scholarly journals Online Students’ Expectations Differ: The advantage of assessing students’ expectations in online education

2017 ◽  
Author(s):  
Desiree Wieser ◽  
Jürgen Matthias Seeler ◽  
Karin Sixl-Daniell ◽  
Anita Zehrer
Keyword(s):  
Higher Education ◽  
Online Education ◽  
Success Factors ◽  
Education Student ◽  
Higher Education Management ◽  
Study Program ◽  
Online Programs ◽  
Education Management ◽  
Online Study ◽  
Study Programs

Students’ feedback on online education has become of major importance for many higher education institutions. While researchers already identified students’ success factors and analyzed students’ satisfaction in online study programs and courses, the role of expectations in students’ online educational experience has been very often neglected in previous research. Our study adds here as it captures students’ expectations at the beginning of an online study program, highlighting the differences to traditional on-campus students. Our results reveal that expectations of on-line students differ from the expectations of on-campus students and must therefore not be confused. Furthermore, the assessment of student expectations is not only a way to consider and satisfy students’ needs in order to improve online programs or courses, but also a means to track the institutions own performance.Keywords: Online Education; Student Experience; Expectations, Retention, Higher Education Management

scholarly journals Internal Factors of Improving Organization Quality as Efforts to Improve the Quality of Higher Education Management (Empirical Study on Universities in Surakarta)

2019 ◽  
Vol 2 (1) ◽  
pp. 1-22
Author(s):  
Fajar Yulaiman Putra ◽  
Ahmad Ikhwan Setiawan
Keyword(s):  
Higher Education ◽  
Quality Management ◽  
Continuous Improvement ◽  
Positive Influence ◽  
Survey Method ◽  
Higher Education Management ◽  
Study Program ◽  
Quality Of Higher Education ◽  
Positive Effect

This research aims to examine what orientation needs to be considered by the college study program in improving the quality of the organization. The survey method is used in this research, where data collection is done using a questionnaire method. The variables measured are understanding benefits of quality, incentive support, work discipline, continuous improvement, and implementation of quality management certification. Data were obtained from 100 chairmen of higher education study programs in Surakarta City who were accredited with A & B. Sampling was using purposive sampling method where the retrieval technique used certain considerations. Validity test is done by the outer loading technique and reliability testing is done by composite reliability technique. Hypothesis testing uses path analysis where the t test is used as a statistical test. The entire test was carried out with the help of SmartPLS 3 software. The results showed that each hypothesis tested in this study showed a positive influence. Understanding the benefits of quality positive influence on work discipline and continuous improvement. Incentive support has a positive effect on continuous improvement. Work discipline has a positive effect on continuous improvement and implementation of quality management certification. Continuous improvement has a positive effect on the implementation of quality management certification.

Improved differentiation classification of variable precision artificial intelligence higher education management

2021 ◽  
pp. 1-10
Author(s):  
Chao Dong ◽  
Yan Guo
Keyword(s):  
Artificial Intelligence ◽  
Higher Education ◽  
Data Mining ◽  
Decision Tree ◽  
Classification Accuracy ◽  
Attribute Selection ◽  
Higher Education Management ◽  
Education Management ◽  
Decision Tree Classification

The wide application of artificial intelligence technology in various fields has accelerated the pace of people exploring the hidden information behind large amounts of data. People hope to use data mining methods to conduct effective research on higher education management, and decision tree classification algorithm as a data analysis method in data mining technology, high-precision classification accuracy, intuitive decision results, and high generalization ability make it become a more ideal method of higher education management. Aiming at the sensitivity of data processing and decision tree classification to noisy data, this paper proposes corresponding improvements, and proposes a variable precision rough set attribute selection standard based on scale function, which considers both the weighted approximation accuracy and attribute value of the attribute. The number improves the anti-interference ability of noise data, reduces the bias in attribute selection, and improves the classification accuracy. At the same time, the suppression factor threshold, support and confidence are introduced in the tree pre-pruning process, which simplifies the tree structure. The comparative experiments on standard data sets show that the improved algorithm proposed in this paper is better than other decision tree algorithms and can effectively realize the differentiated classification of higher education management.

EFFECTIVENESS OF MANAGEMENT IN THE HIGHER EDUCATION

2021 ◽  
Vol 4 (48) ◽  
pp. 5
Author(s):  
O. Vorobyova
Keyword(s):  
Higher Education ◽  
Empirical Research ◽  
Performance Indicators ◽  
Point Of View ◽  
Educational Services ◽  
Management Effectiveness ◽  
Higher Education Management ◽  
Education Management ◽  
Management Efficiency ◽  
Theoretical Approaches

The article presents the results of empirical research of the main theoretical approaches to the concept of efficiency of management services in the field of higher education. It is determined that the concept of efficiency management is a complex multifaceted indicator that includes certain performance indicators related to efficiency, profitability, effectiveness, etc., in economics and management there is no single general approach to determining the effectiveness of management. It is proved that the effectiveness of management is a complex indicator that determines the use of resource opportunities to achieve a certain goal, and these concepts are complementary and interrelated, this approach from the point of view of economics is integrated with all management functions.Ключові слова: higher education; management efficiency; management effectiveness; management efficiency in higher education; educational services.

scholarly journals Higher Education Management

Education ◽  
2019 ◽  
Author(s):  
Paul Temple
Keyword(s):  
Higher Education ◽  
United States ◽  
Academic Staff ◽  
The United States ◽  
Individual Autonomy ◽  
Usual Sense ◽  
Institutional Autonomy ◽  
Higher Education Management ◽  
Distinctive Character ◽  
Education Management

Universities are distinctive as organizational forms in having emerged in early medieval Europe and then spread around the world while remaining recognizably similar. The management of early universities appears to have been based on what has become known as the “collegial” model: shared decision making by the more senior academic staff, with rotating functional responsibilities fitted into normal teaching duties. In England, Oxford and Cambridge colleges (and to some extent the universities they constitute) continue to exhibit this pattern. Early universities were clearly able to take decisions that could be described as “strategic”: commitments to major building projects, for example. As universities began in the 19th century to expand in size and numbers in Europe, the United States, and elsewhere, more senior permanent managerial posts were created to support the underlying collegial arrangements: the University of London’s first paid administrator, the registrar, was appointed in 1838. But it was the expansion of higher education, particularly in western Europe and the United States in the second half of the 20th century, which created the modern profession of higher education management. In most countries in the 21st century, higher education is either state directed or steered at a distance by state agencies (even when actual ownership is private). Yet typically institutional autonomy is publicly prized, often by the same governmental agencies that seek to limit it. This tension, between governmental control (both finance and politics are involved) and institutional autonomy (which is associated with high academic achievements internationally), mean that the skills demanded of university managers are of a distinctive character, and have some broad similarities across countries and cultures. These include the ability to recognize that university academics do not generally see themselves as employees of an enterprise in the usual sense and demand (with varying degrees of success) substantial autonomy in how they carry out their duties. The tension between what academics may see as reasonable demands for individual autonomy and the requirements of operating an organization employing thousands of staff, along with tens of thousands of students, has become more acute in recent years. It should be noted that while the categories chosen for the listing of works in this article would be generally understood by most scholars of higher education, there are considerable conceptual overlaps, as the various category topics inevitably influence one another: strategy cannot be wholly divorced from finance or governance, and so on.

scholarly journals Higher Education Management

2013 ◽  
pp. 237-245
Author(s):  
Payman Biukaghazadeh
Keyword(s):  
Higher Education ◽  
Decision Making ◽  
Graph Theory ◽  
Educational Program ◽  
Higher Education Management ◽  
Optimal Arrangement ◽  
Education Management

The optimal arrangement of the curriculum is an important part of every educational program. During the decision making about this arrangement, one should consider many factors which have impact on the curriculum. In this chapter, a struggle to the design of the curriculum through graph theory is made.

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