scholarly journals Internal Factors of Improving Organization Quality as Efforts to Improve the Quality of Higher Education Management (Empirical Study on Universities in Surakarta)

2019 ◽  
Vol 2 (1) ◽  
pp. 1-22
Author(s):  
Fajar Yulaiman Putra ◽  
Ahmad Ikhwan Setiawan
Keyword(s):  
Higher Education ◽  
Quality Management ◽  
Continuous Improvement ◽  
Positive Influence ◽  
Survey Method ◽  
Higher Education Management ◽  
Study Program ◽  
Quality Of Higher Education ◽  
Positive Effect

This research aims to examine what orientation needs to be considered by the college study program in improving the quality of the organization. The survey method is used in this research, where data collection is done using a questionnaire method. The variables measured are understanding benefits of quality, incentive support, work discipline, continuous improvement, and implementation of quality management certification. Data were obtained from 100 chairmen of higher education study programs in Surakarta City who were accredited with A & B. Sampling was using purposive sampling method where the retrieval technique used certain considerations. Validity test is done by the outer loading technique and reliability testing is done by composite reliability technique. Hypothesis testing uses path analysis where the t test is used as a statistical test. The entire test was carried out with the help of SmartPLS 3 software. The results showed that each hypothesis tested in this study showed a positive influence. Understanding the benefits of quality positive influence on work discipline and continuous improvement. Incentive support has a positive effect on continuous improvement. Work discipline has a positive effect on continuous improvement and implementation of quality management certification. Continuous improvement has a positive effect on the implementation of quality management certification.

scholarly journals Quality and University Governance in Indonesia

2019 ◽  
Vol 8 (4) ◽  
pp. 10 ◽  
Author(s):  
Nur Sayidah ◽  
Sri Utami Ady ◽  
Jajuk Supriyati ◽  
Sutarmin Sutarmin ◽  
Mustika Winedar ◽  
...  
Keyword(s):  
Higher Education ◽  
Qualitative Research ◽  
Focus Group ◽  
Focus Group Discussion ◽  
Group Discussion ◽  
University Governance ◽  
Research Approach ◽  
Study Program ◽  
Quality Of Higher Education

The purpose of this paper is to analyze the importance of quality in university governance in Indonesia. The researcher designed this study with an approach of qualitative research approach with Focus Group Discussion (FGD) method. Participants come from 25 universities throughout Indonesia. Participants are leaders of higher education ranging from the head of the study program to the rector. The result of the focus group discussion shows that the quality of higher education will decrease if there is the scarcity of qualified lecturers. Declining quality of higher education will affect the number of students. Finally, if the student decline happens continuously, then higher education can close. So quality is a top priority in university governance.

The quality of higher education through the eyes of the consumers of educational services

2018 ◽  
Vol 6 (1) ◽  
pp. 27-32
Author(s):  
Николай Дмитриев ◽  
Nikolay Dmitriev
Keyword(s):  
Higher Education ◽  
Quality Management ◽  
Management System ◽  
Quality Management System ◽  
Education Institution ◽  
Educational Process ◽  
Educational Services ◽  
Quality Of Higher Education ◽  
Russian Higher Education

The article analyses the incentives of the Russian higher education institutions to provide quality education which develop as a result of the competition and signals from labor market. The mechanism of a quality assurance of training of specialists in higher education institution is the quality management system. The experience of formation of a quality management system is presented. The structure and interrelation of components of quality of education is considered. Criteria and indicators of quality of educational process, which can be applied in estimation of quality in the educational organization, are offered. Besides, backbone components of quality — satisfaction of consumers with educational services are considered.

scholarly journals THE QUALITY OF HIGHER EDUCATION THROUGH THE PRISM OF VALUES AND TARGETING OBJECTIVES OF EDUCATIONAL ACTIVITY

2020 ◽  
Vol 4 (40) ◽  
pp. 75
Author(s):  
O. Vorobyova
Keyword(s):  
Higher Education ◽  
Quality Management ◽  
Goal Setting ◽  
Continuous Process ◽  
Educational Activity ◽  
Quality Of Education ◽  
Intellectual Activity ◽  
Quality Of Higher Education ◽  
The World

This article presents the results of research on the value and target priorities in the quality management process in higher education. It is determined that the quality of education is a mean of development of the individual and society, a condition of trust in the educational sphere, it reflects the degree of conformity of the properties and results of educational processivity to certain norms and standards of education. It is established that the quality is traced in the presence of competencies that characterize the ability of graduates of the institution to effectively pursue professional activity in modern socio-economic conditions.Each specific historical level of the qualitative parameters of higher education is the result of determining the goal, or the spontaneity and purpose of indifference, or the symbiosis of the two previous possibilities. It is necessary to take into account the fact that in the absolute majority of cases the quality of higher education does not have a self-sufficient target status, but rather becomes the context and prerequisite for achieving some other strategic goal of individual or supra-individual (social, cultural, civilizational, global) value. The totality of these circumstances exacerbates the need to analyze the quality of higher education through the lens of a hierarchy of targets. Goal setting is the process of justification and goal setting. And the goal can be achieved by combining objective factors and ways and actions to do so. It is also proved that the structural components of personality, value orientations are the most important component of an individual's organization, his ethical-psychological and intellectual activity. And worldview is a set of views, principles, understanding of the world and program of action and forms the foundation of human consciousness. The acquired knowledge and beliefs, combined in the worldview, form a system of understanding by the man of the world and himself.Therefore, the quality of education can be ensured if the management system is in place, which involves the organization of a continuous process of influence of the management entity on its object and the appropriate coordination of their joint activities. The process of quality assurance in higher education should be systematic and include monitoring of the educational environment, comprehensive analysis of the factors influencing the quality of education and developing models of quality management of educational services.Keywords: value, purpose, target priorities, quality management of higher education quality, quality of education

scholarly journals Quality management systems of higher education (based on the example of the USA, Greatbritain, Norway and Finland)

2021 ◽  
pp. 216-223
Author(s):  
Sh. K. Suleimenova
Keyword(s):  
Higher Education ◽  
Quality Management ◽  
Education System ◽  
The United States ◽  
Higher Education System ◽  
Quality Of Higher Education ◽  
The World ◽  
The Usa ◽  
The Impact

At the present stage, Kazakhstan is in new socio-political, economic and international conditions caused by growing globalization. This determines, on the one hand, a significant impact on the development of the education system of Kazakhstan of world educational trends, on the other hand, the market nature of the national economy determines the inevitability of the impact of education in general, and educational services, in particular, on the country's economy and its development through the capitalization of knowledge. Currently, Kazakhstan's universities are developing in accordance with the trends that have developed in the world and domestic economy, among which globalization stands out. The modern Kazakh higher education is characterized by the desire to integrate into the world educational space. The purpose of this article is to study the international experience in managing the quality of higher education on the example of some European countries and the United States of America. The modern two models of quality management of higher education in the global educational space are characterized and the model of assessing the quality of higher education in Kazakhstan is determined. The article analyzes the Kazakh legislation in the field of state control and assessment of the quality of higher education. The best approaches to assessing the quality of higher education for the Kazakh higher education system have been identified, following the example of the foreign countries under consideration. To write the article such methods of research as analysis of legal acts and documents, case study, deduction and generalization were used.

Role of Knowledge Management in Ensuring Quality of Higher Education in Al-Quds University from the Academic Staff's Perspective

2021 ◽  
Vol 14 (47) ◽  
pp. 1-30
Author(s):  
Bushra Izzat Albadawi ◽  
Mohammad Omran Salha
Keyword(s):  
Higher Education ◽  
Quality Assurance ◽  
Knowledge Management ◽  
Knowledge Sharing ◽  
Academic Rank ◽  
Independent Variables ◽  
Quality Of Higher Education ◽  
Positive Effect

The concept of knowledge management has acquired significance recently for its relevance to the concept of total information management. This study aimed to investigate the role of knowledge management in ensuring quality of higher education in Al-Quds University from the viewpoint of academics. To achieve this objective, the descriptive, analytical method was followed. (150) academics were randomly selected for the study from Al-Quds University during 2019/2020. A questionnaire was developed based on previous studies; and after checking its reliability and validity, it was used to collect data. The data was analyzed by using SPSS to conduct statistical procedures, including T-test and ANOVA. Major findings revealed that there was a positive role for Operations management knowledge in quality assurance, and the academics' assessment regarding knowledge management and quality assurance practice was medium. The independent variables (knowledge creation, knowledge sharing, application and generation of knowledge) combined had a positive effect on the dependent variable (achieving quality of higher education at Al-Quds University). It was also found that there was a positive effect for the knowledge sharing variable. In other words, the higher the level of knowledge management is, the greater the achievement of the quality of higher education at Al-Quds University is. The independent variables (gender, academic rank, college) had an impact on the dependent variable (achieving the quality of higher education at Al-Quds University). It was found that there was a positive effect for the academic rank variable, and a negative effect for the college variable, which means that the higher the academic rank is, moving towards science colleges, the more the quality of higher education at Al-Quds University will be, which means knowledge management helps in achieving the quality of higher education. The study recommended the need to raise the efficiency of knowledge management processes at Al-Quds University because of its role in achieving higher education quality. keywords: management knowledge, quality of higher education, Al-Quds university.

scholarly journals Current Issues and Problems about the Quality Improvement Faced by Management in Higher Educational Institutions

2021 ◽  
Vol 7 (1) ◽  
Author(s):  
GULSHAN ALVI
Keyword(s):  
Higher Education ◽  
Political Stability ◽  
Vital Role ◽  
Reform Process ◽  
Higher Education Management ◽  
Education Management ◽  
Higher Education System ◽  
Quality Of Higher Education ◽  
Future Demands

Higher education plays a vital role in the community and the universities are the backbone of the higher education system. Management is an important part of higher education; to survive. The administration of higher education is considered essential to achieving economic progress, political stability and peace. . In this research the researcher found the current challenges facing administrators to maintain the status of higher education in public and private universities. The objectives of the study were to identify the issues and problems faced by management to maintain the quality of higher education at the university level, to identify the importance of quality in the management of higher education, to help in updating our universities for best meeting future demands, and to suggest the possible solutions of current issues and problems to improve the quality of higher education management.  The qualitative approach was used as a research methodology in this study. Five universities from Lahore were selected for observing the current issues and problems about the quality of higher education management. Data were collected through interviews. The vice-chancellors, registrars, controllers, treasurers and heads of human resource departments of these universities were selected for interviews. Interview protocol was used for the collection of data. The results were analyzed with the help of initial codes and broad categories It was concluded that it is necessary for the quality of higher education, to boost up higher education management. It was also determined that all the universities management almost is trying to improve their abilities towards academic matters under the umbrella of Higher Education Commission(HEC). The researchers recommended that by removing the current issues and problems concerned to the management in the universities should be mobilizing financial, technical, human and social resources for enhancing the quality of education, and for facilitating the reform process initiated within these institutions.

scholarly journals Docencia, investigación y gestión: Reflexiones sobre su papel en la calidad de la educación superior

2016 ◽  
Vol 1 (1) ◽  
pp. 81 ◽  
Author(s):  
Audin Aloiso Gamboa-Suárez
Keyword(s):  
Higher Education ◽  
Educación Superior ◽  
Higher Education Management ◽  
Education Management ◽  
Educacion Superior ◽  
Quality Of Higher Education ◽  
Teaching Research ◽  
Main Determinants ◽  
Analysis Of Teaching

ResumenEl presente artículo de reflexión hace parte de una investigación denominada docencia, investigación y gestión: representaciones de actores educativos sobre las dinámicas de calidad en la UFPS, El escrito hace un análisis de la docencia, la investigación y la gestión como principales determinantes de la calidad de la educación superior. Se muestran algunas de las investigaciones más relevantes en las tres categorías y el papel que cumplen en las dinámicas de calidad en las universidades.Palabras clave: calidad, docencia, gestión, investigación, educación superiorAbstractThe present reflection article is part of a research called teaching, research and management: representations of educational actors on the dynamics of quality in the UFPS, The paper makes an analysis of teaching, research and management as the main determinants of the quality of higher education. It shows some of the most relevant research in the three categories and the role they play in the quality dynamics in universities.Keywords: quality, teaching, higher education,  management, research. ResumoO presente artigo de reflexão é parte de uma pesquisa chamadaensino,pesquisa e gestão: representações dos atores educativos sobre asdinámicas de qualidadenaUFPS, a carta faz umaanálise do ensino, pesquisa egestão como principais determinantes da qualidade do ensino superior. São apresentadas algunas das pesquisas mais relevantes em todas as trêscategorias e o papeldesempenhadonasdinâmicas dequalidadenas universidades.  Palavras chave:qualidade, ensino, gestão, pesquisa, ensino superior.

scholarly journals Exploration into Improving Teaching Quality of Higher Education

2020 ◽  
Vol 9 (2) ◽  
pp. 27
Author(s):  
Xiaotian Sun ◽  
Yueqian Zhou
Keyword(s):  
Higher Education ◽  
Quality Management ◽  
Teaching Quality ◽  
Education Quality ◽  
Joint Development ◽  
Quality Of Higher Education ◽  
Teacher Student ◽  
Higher Education Quality ◽  
Teachers And Students

<p>With the further advancement of higher education connotation, increasing problems have arisen in the previous quality management methods of higher education, which is unable to meet the development needs of education in new age. To solve these problems, the development model of higher education must transform from previous quality management to quality governance. Therefore, the innovative practice of higher education quality governance needs to focus on directive development idea at the core of teacher-student oriented development. In this way, the joint development system of teachers and students should be improved, thus further enhancing teaching quality of higher education. </p>

scholarly journals Implementation of Total Quality Management (TQM) in the Implementation of Education Quality Control in Information Engineering Study Program

2021 ◽  
Vol 9 (1) ◽  
pp. 188-196
Author(s):  
Dian Rosinawati ◽  
Ifah Khadijah ◽  
Waska Warta
Keyword(s):  
Higher Education ◽  
Quality Management ◽  
Total Quality Management ◽  
Quality Standards ◽  
Quality Education ◽  
Education Quality ◽  
Total Quality ◽  
Study Program ◽  
Education Management

The main key to quality education management is how to carry out good and quality education to give birth to a generation of people who have potential, abilities, talents that grow and develop in all areas of life so that they are able to compete globally. For the implementation of quality education (quality), quality organizational management is also needed, one of which is by implementing Total Quality Management. Efforts to standardize quality and guarantee the implementation of higher education must meet quality standards in an effort to maintain and improve the quality of education nationally. In general, the definition of quality assurance in higher education is: The process of establishing and fulfilling education quality standards consistently and continuously so that customers get satisfaction. The process to ensure that the quality of graduates is in accordance with the specified/promised competencies so that quality can be consistently maintained and continuously improved.

scholarly journals Implications Of Academic Service On Student Performance

2021 ◽  
Vol 3 (1) ◽  
pp. 21-35
Author(s):  
Isthifa Kemal
Keyword(s):  
Higher Education ◽  
Student Performance ◽  
Study Groups ◽  
Survey Method ◽  
Higher Education Management ◽  
Study Program ◽  
Administrative Services ◽  
Education Management ◽  
Student Grouping ◽  
Completion Process

This study aims to reveal: 1) student performance in the management education study program; 2) academic services carried out by the higher education management master's program at the University of North Sumatra; 3) whether there is an effect of educational services on student performance in the master's degree program in higher education management. The method used in this study is a survey method, namely by distributing questionnaires to respondents and describing respondents' answers qualitatively. Research Results: 1) Student performance of the UMSU Higher Education Management Masters Program, accustomed to being on time, taking notes from lecturers' explanations, actively preparing lecture materials, actively asking and answering questions, accustomed to making lecture summaries, filling out attendance lists, searching and reviewing source books, study groups, and participate in activities organized by the Study Program. 2) Administrative services have been carried out in an orderly and fair manner for 11 types of services, namely lecture scheduling, lecture preparation, lecture implementation, class determination, student grouping, lecture evaluation, thesis writing supervisor assignments, guidance process, implementation proposal seminars, thesis examination implementation, and student study completion process. All these services have been carried out satisfactorily and adequately. 3) There is a direct positive effect of administrative services on student performance in the higher education management study program. The results have significance for higher education. These findings can make academic service implications for student performance. Penelitian ini bertujuan untuk mengungkap: 1) kinerja mahasiswa pada program studi pendidikan manajemen; 2) pelayanan akademik yang dilaksanakan oleh program studi magister manajemen pendidikan tinggi Universitas Sumatera Utara; 3) apakah ada pengaruh pelayanan pendidikan terhadap kinerja mahasiswa pada program studi magister manajemen pendidikan tinggi. Metode yang digunakan dalam penelitian ini adalah metode survei, yaitu dengan menyebarkan kuesioner kepada responden dan mendeskripsikan jawaban responden secara kualitatif. Hasil Penelitian: 1) Kinerja mahasiswa Program Studi Magister Manajemen Pendidikan Tinggi UMSU, terbiasa hadir tepat waktu, mencatat penjelasan dosen, aktif menyiapkan materi perkuliahan, aktif bertanya dan menjawab pertanyaan, terbiasa membuat ringkasan kuliah, mengisi daftar hadir, mencari dan mereview buku sumber, belajar kelompok, dan mengikuti kegiatan yang diselenggarakan oleh Program Studi. 2) Pelayanan administrasi telah dilakukan secara tertib dan adil untuk 11 jenis pelayanan yaitu penjadwalan perkuliahan, persiapan perkuliahan, pelaksanaan perkuliahan, penentuan kelas, pengelompokan mahasiswa, evaluasi perkuliahan, tugas pembimbing penulisan skripsi, proses bimbingan, seminar proposal pelaksanaan,   pelaksanaan ujian tesis, dan proses penyelesaian studi mahasiswa. Semua pelayanan tersebut telah dilaksanakan dengan memuaskan dan memadai. 3) Terdapat pengaruh langsung positif pelayanan administrasi terhadap kinerja mahasiswa pada program studi manajemen pendidikan tinggi. Hasilnya memiliki arti penting bagi pendidikan tinggi. Temuan ini dapat membuat implikasi layanan akademik untuk kinerja siswa

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