scholarly journals FAKTOR-FAKTOR YANG BERHUBUNGAN DENGAN PELAKSANAAN INDIKATOR MUTU KEPERAWATAN DI RUANG RAWAT INAP RSUD DR. DRADJAT PRAWIRANEGARA

2021 ◽  
Vol 4 (1) ◽  
pp. 40-49
Author(s):  
Dian Rosdiana ◽  
Muhammad Hadi ◽  
Suhendar Sulaeman

Nursing service quality is a process of activities carried out by the nursing profession in meeting the needs of patients in maintaining the condition in terms of the biological, psychological, social, and spiritual aspects of the patient. The purpose of this study was to determine factors related to the quality of nursing services in the inpatient room of RSUD dr. Dradjat Prawiranegara Serang Regency, Banten Province, 2020. This study used cross sectional. The sample of the study were 353 respondent which used two proporsion different test. The instrument of this study used valid and realible questionnaire. For testing Bivariat used Chi-square test while multivariat testing used double logistic regration. the result of this study of caring research, nurse competence, inpatient care facilities, knowledge, and costs p-value 0.049 <0.05 which indicated that there was any significant correlation toward quality of nursing services. Meanwhile, the dominant factor toward quality of nursing services was caring with Odds Ratio  3.947. Caring, nurse competence, inpatient facilities, knowledge and costs related to the quality of nursing services, is expected to dr. Dradjat Prawiranegara can maintain and develop for the better.

2020 ◽  
Vol 12 (1) ◽  
pp. 52-57
Author(s):  
Achmad Syaifudin ◽  
Satria Yosi Hernawan ◽  
Ni Nyoman M Adinata

Pemberian Insentif dan Motivasi Kerja Dengan Mutu Pelayanan Perawat Di PUSKESMAS Bangetayu Semarang   Achmad Syaifudin*, Satria Yosi Hernawan**, Ni Nyoman M Adhinata*** *)**)***) Stikes Karya Husada, Jl. R Soekanto No 46, (024) 6724581 Email: [email protected] ABSTRAK Mutu pelayanan kesehatan di puskesmas dan rumah sakit adalah produk  akhir  dari  interaksi  dan  ketergantungan  yang  rumit  antara berbagai komponen atau aspek pelayanan. Mutu pelayanan keperawatan merupakan keadaan yang dapat menggambarkan tingkat kesempurnaan suatu tampilan dari produk pelayanan keperawatan yang diberikan secara bio-psiko-sosial-spiritual pada individu yang sakit maupun yang sehat yang dilakukan berdasarkan standar asuhan keperawatan yang telah ditetapkan guna menyesuaikan dengan keinginan pelanggan, tujuan akhirnya adalah terciptanya kepuasan pasien atau masyarakat. Penelitian ini bertujuan untuk menganalisa hubungan pemberian insentif dan motivasi kerja dengan mutu pelayanan perawat di Puskesmas Bangetayu Semarang. Jenis penelitian ini adalah penelitian kuantitatif dengan metode pendekatan yang digunakan adalah cross sectional. Pengambilan sampel dengan teknik random sampling, didapatkan 41 responden. Pengumpulan data menggunakan instrument kuesioner insentif, motivasi dan mutu pelayanan keperawatan. Data penelitian dianalisis menggunakan uji chi square. Hasil penelitian menunjukkan pemberian insentif sebagaian besar memuaskan (61%), Motivasi kerja Perawat sebagian besar positif (51,2%), dan mutu pelayanan keperawatan sebagian besar baik (43,9%). Kesimpulan dari penelitian ini menunjukkan ada hubungan antara pemberian insentif dengan mutu pelayanan perawat di Puskesmas Bangetayu Semarang p value (0,003)  dan ada hubungan antara motivasi kerja dengan mutu pelayanan perawat di Puskesmas Bangetayu Semarang p value (0,008). Disarankan kepada Puskesmas  Bangetayu  memperhatikan pemberian insentif  dan meningkatkan motivasi kerja Perawat di Puskesmas Bangetayu.   Kata Kunci: insentif; motivasi kerja; mutu pelayanan perawat   ABSTRACT The quality of health services in Puskesmas and hospitals is the final product of complex interactions and dependencies between various components or aspects of service. Nursing service quality is a condition that can describe the level of perfection of a display of nursing service products that are provided bio-psycho-social-spiritual to sick and healthy individuals which are carried out based on established nursing care standards to suit customer desires.The Purpose of this study to analyze the relationship between incentives and work motivation with the quality of nurse services at the Bangetayu Public Health Center in Semarang.Type of this research is a quantitative study with the approach method used is cross sectional. Sampling by random sampling technique, obtained 41 respondents. Data collection using questionnaire instruments incentives, motivation and quality of nursing services. Research data were analyzed using chi square test.The results showed that the provision of incentives was largely satisfying (61%), the motivation of nurses was mostly positive (51.2%), and the quality of nursing services was mostly good (43.9%).The conclusion from this study shows that there is a relationship between providing incentives with the quality of nurse services at the Puskesmas Bangetayu Semarang p value (0.003) and there is a relationship between work motivation and the quality of nurse services at the Puskesmas Bangetayu Semarang p value (0.008).It is recommended that the Bangetayu Community Health Center pay attention to the provision of incentives and increase the motivation of Nurses to work at the Health Community Center of Bangetayu.   Keywords: incentives; work motivation; quality of nurse services


2020 ◽  
Vol 9 (2) ◽  
pp. 1323-1328
Author(s):  
Wiwin Sulistyawati ◽  
Susmiati Susmiati

The implementation of 3S (SDKI, SIKI, and SLKI) is a benchmark used as a guideline for the enforcement of nursing diagnosis, nursing intervention, and a nursing outsider to provide safe, effective, and ethical nursing care. This study aims to analyze the implementation of 3S on the quality of documentation in hospital inpatient rooms. Research design correlation analysis with the cross-sectional approach. The research sample of implementing nurses in hospital inpatient rooms who have implemented 3S. Sampling techniques use sampling quotas. Based on Chi-Square test results obtained, p-value = 0.001 < α 0.005 . It means there is a relationship of application of 3S to the quality of nursing care documentation in hospital inpatient rooms. Based on the results of this study, the Head of Nursing is expected to implement 3S to improve the quality of nursing care documentation, which will have an impact on improving the quality of nursing services


2020 ◽  
Vol 8 (1) ◽  
pp. 113
Author(s):  
Edgar Ch. Q. Wuwung ◽  
Lenny Gannika ◽  
Michael Karundeng

Abstract: Background Nursing Services is a holistic service that encompasses Bio, Psycho, Socio and Spirituality which contains Caring attitude. Patient satisfaction can be influenced by several factors one of them is caring attitude of nurses.The Purpose of this study is to identify relationship between Nurse’s Caring and Patient Satisfaction at Hospital GMIM Pancaran Kasih Manado. Method of this study used cross sectional study design. Sample of this study consist of 90 respondents taken by random sampling method and data collection method used nurses caring and patient satisfaction  questionnaire. Chi-square was used to analyze the data. the Results of this study showed  out of 90 respondents, most of them were Satisfied (60%) and said that the Nurse have Caring attitude (58,9%) with p-value 0.04 smaller than 0.05. Conclusion of this study stated there was a relationship between Nurse’s Caring and Patient Satisfaction at Rumah Sakit Umum GMIM Pancaran Kasih Manado. Suggestions from this study are nurses expected should maintain the quality of Nursing Care so that patient satisfaction can be maintained.Keywords: Nurse’s Caring, Patient Satisfaction, Nurse, Nursing Management.Abstrak: Latar Belakang Pelayanan Keperawatan merupakan suatu pelayanan yang holistik yang melingkupi Bio, Psiko, Sosio dan Spiritual yang didalamnya terkandung sikap Caring. Kepuasan  pasien  dapat dipengaruhi oleh beberapa faktor salah satunya adalah sikap caring perawat. Tujuan studi ini untuk mengetahui hubungan antara perilaku Caring Perawat dengan Kepuasan Pasien di Rumah Sakit Umum GMIM Pancaran Kasih Manado. Metode studi ini menggunakan desain penelitian cross-sectional. Sampel studi ini berjumlah 90 responden dengan metode pengambilan sampel random sampling dan untuk mengumpulkan data menggunakan kuesioner perilaku caring perawat dan kepuasan pasien. Uji chi-square untuk melakukan analisa data hubungan kedua variabel  Hasil dari penelitian ini, didapatkan dari 90 Responden yang diteliti sebagian besar Mengatakan puas (60%) dan berpendapat bahwa perawat  memiliki perilaku Caring (58,9%) dengan p-value 0.04 lebih kecil dari 0.05. Kesimpulan dari penelitian ini bahwa terdapat hubungan antara Perilaku Caring Perawat dan Kepuasan Pasien di Rumah Sakit Umum GMIM Pancaran Kasih Manado. Saran dari penelitian ini diharapkan perawat agar mempertahankan kualitas Asuhan Keperawatan agar kepuasan pasien dapat tetap terjaga. Kata Kunci : Perilaku Caring, Kepuasan Pasien, Perawat, Keperawatan Manajemen


2021 ◽  
Vol 15 (2) ◽  
pp. 73
Author(s):  
M. Elyas Arif Budiman ◽  
Said Mardijanto ◽  
Emi Ellya Astutik

ABSTRACT Satisfaction with the accepted model between expectations (the standard of performance that should be) with the actual performance received by the customer, the value satisfaction felt by patients after getting health services. The quality of nursing services is the most important thing in health service agencies, to achieve the expectations and needs of customers (patients). Good quality nursing service will increase customer (patient) satisfaction. This study aims to see the relationship between patient satisfaction and quality of nursing services in clinics in Jember Regency. This type of research used in this study with a cross sectional approach. The research sample used quota sampling of 33 respondents. Chi-Square statistical test with a significance level of p <0.05. The results showed that patient satisfaction with satisfied criteria and the quality of nursing services with good criteria. Chi-Square test resulted in a value of p = 0.020 and a contingency coefficient of 0.374. These results indicate that there is a weak relationship between Inpatient Satisfaction and Quality of Nursing Services in Clinics in Jember Regency. It is expected from this research that the clinic will improve the quality of nursing services to provide patient satisfaction. Keywords: patient satisfaction, quality of nursing services ABSTRAK Kepuasan merupakan model kesenjangan antara harapan (standar kinerja yang seharusnya) dengan kinerja aktual yang diterima pelanggan, kepuasan nilai subjektif yang dirasakan pasien setelah mendapatkan pelayanan kesehatan. Mutu pelayanan keperawatan merupakan hal terpenting dalam instansi jasa pelayanan kesehatan, untuk mencapai harapan dan kebutuhan pelanggan (pasien). Mutu pelayanan keperawatan yang baik akan meningkatkan kepuasan pelanggan (pasien). Penelitian ini bertujuan untuk mengetahui hubungan kepuasan pasien dengan mutu pelayanan keperawatan di klinik di Kabupaten Jember. Jenis penelitian yang digunakan dalam penelitian ini korelasi dengan pendekatan cross sectional. Sampel penelitian ini menggunakan quota sampling sebanyak 33 responden. Uji statistik Chi-Square dengan tingkat kemaknaan p < 0,05. Hasil penelitian menunjukan bahwa  kepuasan pasien  dengan kriteria puas dan mutu pelayanan keperawatan dengan kriteria baik. Uji Chi-Square dihasilkan nilai p = 0,020 dan koefisien kontingensi 0,374. Hasil ini menunjukan terdapat hubungan yang lemah Kepuasan Pasien Rawat Inap dengan Mutu Pelayanan Keperawatan di klinik di kabupaten Jember. Diharapkan dari penelitian ini agar pihak klinik meningkatkan mutu pelayanan keperawatan untuk memberikan kepuasan pasien. Kata kunci: kepuasan pasien, mutu pelayanan keperawatan


Author(s):  
Lena F. Simanullang ◽  
Asriwati Amirah ◽  
Nur Aini

Improving quality of nursing services became a major issue in health development both in national and global, because of growing demands on health services organization to give satisfaction with nursing services maximally by providing the best service to facilitate the ease of fulfilling the needs and realize the satisfaction. This study was a quantitative research design survey analytic used cross-sectional approach. It was conducted at Harapan Hospital Pematangsiantar. The population were 280 respondents  and  a sample obtained by 74 respondents. Data analysis of univariate, bivariate using chi - square and multivariate using logistic regression at 95% confidence level (α = .05). The result showed that more respondents who gave a rating of good in the aspect of reliability, followed by the aspect of responsiveness, tangible, assurance, and empathy the influence aspects in this study were reliability        (p=.002), assurance (p=.014), tangible (p=.011), empathy (p=.030), responsiveness (p=.024). The most influential aspects of this study was  the reliability with  Exp(B)/OR=20.667 that aspect of reliability that respondents perceived to have the opportunity 20.667 times to produce patient satisfaction. It is concluded that there was an influence of reliability, assurance, tangible, empathy, responsiveness to patient satisfaction in Harapan Hospital. It is recommended to hospital to further improve the quality of nursing service, to improve the welfare of nurse through provision of appropriate  incentives hope the nurse, provide training, and installing  CCTV in every  room and monitoring of the level of patient satisfaction on a regular basis  through a survey so that can improve the quality of  hospital services as a whole.


2021 ◽  
Vol 11 (02) ◽  
pp. 54-59
Author(s):  
Syed Adeel Ahmed ◽  
Safia Anwar ◽  
Imtiaz ul Haq

Objective: To investigate the implication of quality of obturation and coronal restoration on periapical tissue in failed endodontically treated teeth. Study Design and Setting: This cross-sectional research was performed in the Operative Department of BUMDC on 187 patients reporting with root canal failure from March 2019 to August 2019. Methodology: Patients of both genders aged between 20-60 years were considered for this study. Single and multirooted teeth indicated for repeated endodontic treatment due to under filled, overfilled obturation, voids in obturation, absence and presence of coronal restoration were included. One operator carried out clinical examination of the teeth and periapical radiograph was taken for each patient by using E-Speed film and evaluated by the same operator using an illuminated viewer box. SPSS 17 for windows software was used for data entering and chi- square test was applied for statistical calculation of the outcomes. Results: Total n=187 endodontic treated failed teeth were evaluated, out of which 52.9% were of females and 47.1% to males. The number of obturations with acceptable length were 81(43.3%), with adequate density were 107 (57.2%) and with consistent taper were 116(62%). Periapical lesion was observed in 118(63.1%) cases. Quality of obturation significantly affects the periapical health. Cross tabulation showed a significant association (p-value <0.000) between inadequate coronal restoration and changes in periapical area. Conclusion: The successful prognosis of the root canal treatment relies on the good quality of obturation and adequate coronal filling.


2019 ◽  
Vol 19 (3) ◽  
Author(s):  
La Rangki ◽  
La Ode Alifariki

Abstrak: Perawat yang bekerja di ICU dan IGD sangat rentan terhadap stres. Stres kerja yang dialami perawat akan sangat mempengaruhi kualitas pelayanan keperawatan yang diberikan kepada pasien. Tujuan penelitian ini adalah untuk mengetahui hubungan antara kecerdasan emosional dengan stres kerja perawat di ICU dan IGD RSUD Kota Kendari. Penelitian ini merupakan penelitian deskriptif analitik korelasi dengan menggunakan pendekatan kuantitatif dengan metode cross sectional. Data tingkat kecerdasan emosional dan tingkat stres kerja responden dikumpulkan dengan kuesioner. Subyek penelitian berjumlah 18 orang perawat  ICU dan IGD dengan kriteria : tidak sedang dalam masa cuti atau mendapat tugas belajar, bersedia menjadi responden, dan bukan kepala ruang. Penelitian dilakukan pada bulan Februari 2018. Kecerdasan emosional perawat berada pada tingkatan sedang yakni 55,56% responden dan rata-rata tingkat stres kerja perawat dalam kategori sedang  yakni 55,56% responden. Hasil uji statistik dengan menggunakan uji Chi Square pada tingkat kepercayaan 95% (=0.05), diperoleh nilai Contingency Coefficient 0.486 dan nilai  hit= 5.580 = 3.841 yang berarti H0 ditolak sehingga disimpulkan bahwa ada hubungan antara kecerdasan emosional dengan tingkat stres kerja perawat di instalasi rawat darurat RSUD Kota Kendari.Kata Kunci: Kecerdasan Emosional, Stres Kerja, Perawat, ICU dan IGD Abstract: Nurses working in ICU and IGD are very susceptible to stress. Work  stress experienced by nurses will greatly affect the quality of nursing services provided to patients. The purpose of this study was to determine the relationship between emotional intelligence with work stress nurses in ICU and IGD Kendari Regional Hospital. This research is a descriptive analytic correlation research using a quantitative approach with cross sectional method. Data of emotional intelligence level and work stress level of respondent were collected by questionnaire. The subjects of the study were 18 nurses ICU and IGD with criteria: not in the time of leave or get the task of study, willing to be respondent, and not head of space. The study was conducted in February 2018. Emotional intelligence of nurses was at the moderate level of 55.56% of respondents and the average level of nurses' work stress in the medium category ie 55.56% of respondents. The result of statistical test using Chi Square test at 95% confidence level (= 0.05), obtained the value of Contingency Coefficient 0.486 and the value  2 hit = 5.580 〖x〗 ^ 2 = 3.841 which means H0 is rejected so it is concluded that there is a relationship between intelligence emotional with the level of nurses work stress at the emergency hospital installation RSUD Kendari.Keywords: Emotional Intelligence, Working Stress, Nurse, ICU and IGD


2018 ◽  
Vol 3 (2) ◽  
pp. 54
Author(s):  
Agnes Dewi Astuti ◽  
Reny Sulistyowati ◽  
Natalansyah Natalansyah

Aging is a a natural process in life. Aging is characterized by loss of slowly ability organ tissue repair itself and  is irreversible. The elderly are the final statge of a person’s life cycle and experience the aging process with change in various physical or physiological, psychological and social aspects (Miller, 2012). Hanges dues to aging eldely comple raises enormous opportunity for the elderly are at risk of depression.  The objective of this study was to determine the factors that influence the risk of depression in elderly at Puskesmas Jekan Raya of Palangka Raya City with descriptive correlational research design using cross sectional approach. The sampling technique in this research is by using probability sampling technique that sampling technique giving equal oppurtinity to every individual in the population to be the research sample.The statistical test used was descriptive test and Chi Square test. The result indicate that factors influencing the risk of depression in the elderly is functional impairment were settled with p value= 0,000. Conclusion of the elderly who have other diseases besides DM  settle a vulnerable population at risk of depression. The most dominant factor is the functional disturbances persist  after controlling the variable of age, live event s and other diseases (other than DM) with OR=39. Recommended in elderly nursing decision making in order to improve the health of elderly family based programs to prevent depression in the elderly and especially carring by elderly family members.


2021 ◽  
Vol 3 (2) ◽  
Author(s):  
Patrícia De Castro Rodrigues ◽  
Julia Carvalho Galiano ◽  
Virginia Fernandes Moça Trevizani ◽  
Fania Cristina Santos

Introduction: Locomotion is a determinant of intrinsic capacity ofolder people and can be limited by dysfunction in locomotory organs,characterizing Locomotive Syndrome (LoS). Knowledge on locomotiveproblems and sarcopenia, and their interface with quality of life, in theoldest old in the literature is scarce.Objective: To evaluate the correlation between LoS and sarcopenia andtheir influence on quality of life in oldest old.Methods: A cross-sectional study of an observational, descriptive andanalytical epidemiological survey in independent older adults aged 80and over from São Paulo, Brazil and who participated in the third waveof the LOCOMOV Project, was carried out. Sociodemographic data,comorbidities, functioning in activities of daily living, physical functioning,quality of life, and presence of sarcopenia and LoS were assessed. Thestatistical analyses included the Test-for-Comparing-Two-Proportions,Pearson's Correlation Coefficient, the chi-Square test and Student´s t-test.Results: Thirty oldest old with a mean age of 89.1 years were evaluated.The prevalence of LoS was high (53.3%) and correlated significantly withchronic pain (p-value 0.024), worse performance on the SPPB and Gaitspeed (p-value <0.001). Sarcopenia was not correlated with LoS, but worsequality of life on the physical domain was significantly associated with LoS(p-value <0.001) regardless of the presence of sarcopenia.Conclusions: LoS was highly prevalent among the oldest old studied andnegatively impacted their quality of life, regardless of the presence ofsarcopenia. 


2019 ◽  
Vol 6 (01) ◽  
pp. 33-43
Author(s):  
Dudi Ahmad M ◽  
Sri Mulyanti ◽  
Neni Nuraeni

Human Immunodeficiency Virus (HIV) is a condition where a person does not have immunity. The disease can be transmitted from pregnant women to the child they are carrying, in an effort to detect early HIV, VCT needs to be done. Karanganyar Community Health Center data in 2017 VCT service coverage for pregnant women in 2017 was less than 26.7%. This study aims to determine the factors associated with the use of VCT in pregnant women. This type of research is quantitative by using descriptive correlation method and cross sectional approach. The population is 70 pregnant women who were obtained by purposive sampling technique. Data obtained by closed questionnaire and data analyzed using frequency distribution and chi square test. The results showed knowledge about VCT examination included less (52.9%), attitudes included negative (55.7%), secondary education (52.9%), most did not work (67.1%), more than half received less support from their husbands (57.1%), and most did not utilize VCT services (72.9%). Factors related to the use of VCT are knowledge (p value 0,000), attitude (p value 0,000), education (p value 0,000) and husband's support (p value 0,000), unrelated factors are work (p value 0.196). The conclusion from this study factors related to the use of VCT are knowledge, attitudes, education and husband's support. Therefore, it is better for health workers, especially nurses, to provide nursing services to pregnant women, especially the use of VCT services as an effort in early detection of HIV in pregnant women. Keywords: Factors, Utilization of VCT Services


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