scholarly journals PERILAKU CARING PERAWAT DENGAN KEPUASAN PASIEN

2020 ◽  
Vol 8 (1) ◽  
pp. 113
Author(s):  
Edgar Ch. Q. Wuwung ◽  
Lenny Gannika ◽  
Michael Karundeng
Keyword(s):  
Patient Satisfaction ◽  
Random Sampling ◽  
Cross Sectional Study ◽  
P Value ◽  
Chi Square ◽  
Cross Sectional ◽  
Patient Satisfaction Questionnaire ◽  
Nursing Services ◽  
Quality Of Nursing

Abstract: Background Nursing Services is a holistic service that encompasses Bio, Psycho, Socio and Spirituality which contains Caring attitude. Patient satisfaction can be influenced by several factors one of them is caring attitude of nurses.The Purpose of this study is to identify relationship between Nurse’s Caring and Patient Satisfaction at Hospital GMIM Pancaran Kasih Manado. Method of this study used cross sectional study design. Sample of this study consist of 90 respondents taken by random sampling method and data collection method used nurses caring and patient satisfaction  questionnaire. Chi-square was used to analyze the data. the Results of this study showed  out of 90 respondents, most of them were Satisfied (60%) and said that the Nurse have Caring attitude (58,9%) with p-value 0.04 smaller than 0.05. Conclusion of this study stated there was a relationship between Nurse’s Caring and Patient Satisfaction at Rumah Sakit Umum GMIM Pancaran Kasih Manado. Suggestions from this study are nurses expected should maintain the quality of Nursing Care so that patient satisfaction can be maintained.Keywords: Nurse’s Caring, Patient Satisfaction, Nurse, Nursing Management.Abstrak: Latar Belakang Pelayanan Keperawatan merupakan suatu pelayanan yang holistik yang melingkupi Bio, Psiko, Sosio dan Spiritual yang didalamnya terkandung sikap Caring. Kepuasan  pasien  dapat dipengaruhi oleh beberapa faktor salah satunya adalah sikap caring perawat. Tujuan studi ini untuk mengetahui hubungan antara perilaku Caring Perawat dengan Kepuasan Pasien di Rumah Sakit Umum GMIM Pancaran Kasih Manado. Metode studi ini menggunakan desain penelitian cross-sectional. Sampel studi ini berjumlah 90 responden dengan metode pengambilan sampel random sampling dan untuk mengumpulkan data menggunakan kuesioner perilaku caring perawat dan kepuasan pasien. Uji chi-square untuk melakukan analisa data hubungan kedua variabel  Hasil dari penelitian ini, didapatkan dari 90 Responden yang diteliti sebagian besar Mengatakan puas (60%) dan berpendapat bahwa perawat  memiliki perilaku Caring (58,9%) dengan p-value 0.04 lebih kecil dari 0.05. Kesimpulan dari penelitian ini bahwa terdapat hubungan antara Perilaku Caring Perawat dan Kepuasan Pasien di Rumah Sakit Umum GMIM Pancaran Kasih Manado. Saran dari penelitian ini diharapkan perawat agar mempertahankan kualitas Asuhan Keperawatan agar kepuasan pasien dapat tetap terjaga. Kata Kunci : Perilaku Caring, Kepuasan Pasien, Perawat, Keperawatan Manajemen

scholarly journals Pemberian Insentif dan Motivasi Kerja dengan Mutu Pelayanan Perawat di Puskesmas Bangetayu Semarang

2020 ◽  
Vol 12 (1) ◽  
pp. 52-57
Author(s):  
Achmad Syaifudin ◽  
Satria Yosi Hernawan ◽  
Ni Nyoman M Adinata
Keyword(s):  
Health Center ◽  
Random Sampling ◽  
Work Motivation ◽  
P Value ◽  
Chi Square ◽  
Cross Sectional ◽  
Nursing Service ◽  
Nursing Services ◽  
Quality Of Nursing

Pemberian Insentif dan Motivasi Kerja Dengan Mutu Pelayanan Perawat Di PUSKESMAS Bangetayu Semarang   Achmad Syaifudin*, Satria Yosi Hernawan**, Ni Nyoman M Adhinata*** *)**)***) Stikes Karya Husada, Jl. R Soekanto No 46, (024) 6724581 Email: [email protected] ABSTRAK Mutu pelayanan kesehatan di puskesmas dan rumah sakit adalah produk  akhir  dari  interaksi  dan  ketergantungan  yang  rumit  antara berbagai komponen atau aspek pelayanan. Mutu pelayanan keperawatan merupakan keadaan yang dapat menggambarkan tingkat kesempurnaan suatu tampilan dari produk pelayanan keperawatan yang diberikan secara bio-psiko-sosial-spiritual pada individu yang sakit maupun yang sehat yang dilakukan berdasarkan standar asuhan keperawatan yang telah ditetapkan guna menyesuaikan dengan keinginan pelanggan, tujuan akhirnya adalah terciptanya kepuasan pasien atau masyarakat. Penelitian ini bertujuan untuk menganalisa hubungan pemberian insentif dan motivasi kerja dengan mutu pelayanan perawat di Puskesmas Bangetayu Semarang. Jenis penelitian ini adalah penelitian kuantitatif dengan metode pendekatan yang digunakan adalah cross sectional. Pengambilan sampel dengan teknik random sampling, didapatkan 41 responden. Pengumpulan data menggunakan instrument kuesioner insentif, motivasi dan mutu pelayanan keperawatan. Data penelitian dianalisis menggunakan uji chi square. Hasil penelitian menunjukkan pemberian insentif sebagaian besar memuaskan (61%), Motivasi kerja Perawat sebagian besar positif (51,2%), dan mutu pelayanan keperawatan sebagian besar baik (43,9%). Kesimpulan dari penelitian ini menunjukkan ada hubungan antara pemberian insentif dengan mutu pelayanan perawat di Puskesmas Bangetayu Semarang p value (0,003)  dan ada hubungan antara motivasi kerja dengan mutu pelayanan perawat di Puskesmas Bangetayu Semarang p value (0,008). Disarankan kepada Puskesmas  Bangetayu  memperhatikan pemberian insentif  dan meningkatkan motivasi kerja Perawat di Puskesmas Bangetayu.   Kata Kunci: insentif; motivasi kerja; mutu pelayanan perawat   ABSTRACT The quality of health services in Puskesmas and hospitals is the final product of complex interactions and dependencies between various components or aspects of service. Nursing service quality is a condition that can describe the level of perfection of a display of nursing service products that are provided bio-psycho-social-spiritual to sick and healthy individuals which are carried out based on established nursing care standards to suit customer desires.The Purpose of this study to analyze the relationship between incentives and work motivation with the quality of nurse services at the Bangetayu Public Health Center in Semarang.Type of this research is a quantitative study with the approach method used is cross sectional. Sampling by random sampling technique, obtained 41 respondents. Data collection using questionnaire instruments incentives, motivation and quality of nursing services. Research data were analyzed using chi square test.The results showed that the provision of incentives was largely satisfying (61%), the motivation of nurses was mostly positive (51.2%), and the quality of nursing services was mostly good (43.9%).The conclusion from this study shows that there is a relationship between providing incentives with the quality of nurse services at the Puskesmas Bangetayu Semarang p value (0.003) and there is a relationship between work motivation and the quality of nurse services at the Puskesmas Bangetayu Semarang p value (0.008).It is recommended that the Bangetayu Community Health Center pay attention to the provision of incentives and increase the motivation of Nurses to work at the Health Community Center of Bangetayu.   Keywords: incentives; work motivation; quality of nurse services

scholarly journals HUBUNGAN PERILAKU CARING PERAWAT DENGAN TINGKAT KEPUASAN PASIEN DI RUMAH SAKIT PERMATA BUNDA MEDAN TAHUN 2019

2019 ◽  
Vol 2 (1) ◽  
pp. 162-169
Author(s):  
Sukma Yunita ◽  
Panri Hariadi
Keyword(s):  
Patient Satisfaction ◽  
General Hospital ◽  
Sampling Technique ◽  
Chi Square ◽  
Cross Sectional ◽  
Purposive Sampling ◽  
Caring Behavior ◽  
Nursing Services ◽  
Quality Of Nursing

Quality health services are services that can satisfy every service user, nurses in providing services are manifested in a caring attitude. Nurse caring behavior is one of the determinants of patient satisfaction. This type of research uses descriptive correlation and the design of this study uses a cross sectional design, the population in this study is all patients treated in the emerald II room as many as 420 people. The sampling technique was purposive sampling. Data analysis was performed by univariate and bivariate using chi square tests. The results of the study that the majority of caring behavior is always as many as 37 respondents (88.1%), the majority of patient satisfaction is very satisfied as many as 37 respondents (88.1%). Statistical test results with chi square obtained value of 0.000 <0.05 means that there is a relationship between caring behavior with the level of patient satisfaction at the Permata Bunda General Hospital in 2019. The conclusion of the study is the relationship between caring behavior with the level of patient satisfaction at the Permata Bunda General Hospital 2019. It is recommended for nurses to improve the quality of nursing service delivery of nursing services especially nurses caring behavior with patient satisfaction so that it can improve the quality of nursing services and the quality of the hospital is getting better.   Pelayanan kesehatan yang bermutu adalah pelayanan yang dapat memuaskan setiap pemakai jasa layanan, perawat dalam memberikan pelayanan diwujudkan dalam sikap caring.  Perilaku caring perawat merupakan salah faktor penentu kepuasan pasien. Jenis penelitian menggunakan deskriptif korelasi dan desain penelitian ini menggunakan desain cross sectional, populasi dalam penelitian ini adalah seluruh pasien yang dirawat di ruang zamrud II inap sebanyak 420 orang. Teknik pengambilan sampel dengan purposive sampling. Analisa data dilakukan dengan univariat dan bivariat menggunakan uji chi square. Hasil penelitian bahwa perilaku caring mayoritas selalu sebanyak 37 responden (88,1 %), kepuasan pasien mayoritas sangat puas sebanyak 37 responden (88,1 %). Hasil uji statistik dengan chi square diperoleh nilai value sebesar 0.000 < 0,05 artinya terdapat Hubungan perilaku caring dengan tingkat kepuasan pasien di Rumah Sakit Umum Permata Bunda tahun 2019. Kesimpulan penelitian terdapat Hubungan perilaku caring dengan tingkat kepuasan pasien di Rumah Sakit Umum Permata Bunda Tahun 2019. Disarankan untuk perawat untuk meningkatkan kualitas dalam pemberian pelayanan keperawatan pemberian pelayanan keperawatan khususnya perilaku caring perawat dengan kepuasan pasien sehingga dapat meningkatkan mutu pelayanan keperawatan serta kualitas Rumah Sakit semakin baik.

scholarly journals HUBUNGAN KEPUASAN PASIEN RAWAT INAP DENGAN MUTU PELAYANAN KEPERAWATAN DI KLINIK KABUPATEN JEMBER

2021 ◽  
Vol 15 (2) ◽  
pp. 73
Author(s):  
M. Elyas Arif Budiman ◽  
Said Mardijanto ◽  
Emi Ellya Astutik
Keyword(s):  
Patient Satisfaction ◽  
Chi Square ◽  
Cross Sectional ◽  
Actual Performance ◽  
Significance Level ◽  
Nursing Services ◽  
Chi Square Test ◽  
Quota Sampling ◽  
Quality Of Nursing

ABSTRACT Satisfaction with the accepted model between expectations (the standard of performance that should be) with the actual performance received by the customer, the value satisfaction felt by patients after getting health services. The quality of nursing services is the most important thing in health service agencies, to achieve the expectations and needs of customers (patients). Good quality nursing service will increase customer (patient) satisfaction. This study aims to see the relationship between patient satisfaction and quality of nursing services in clinics in Jember Regency. This type of research used in this study with a cross sectional approach. The research sample used quota sampling of 33 respondents. Chi-Square statistical test with a significance level of p <0.05. The results showed that patient satisfaction with satisfied criteria and the quality of nursing services with good criteria. Chi-Square test resulted in a value of p = 0.020 and a contingency coefficient of 0.374. These results indicate that there is a weak relationship between Inpatient Satisfaction and Quality of Nursing Services in Clinics in Jember Regency. It is expected from this research that the clinic will improve the quality of nursing services to provide patient satisfaction. Keywords: patient satisfaction, quality of nursing services ABSTRAK Kepuasan merupakan model kesenjangan antara harapan (standar kinerja yang seharusnya) dengan kinerja aktual yang diterima pelanggan, kepuasan nilai subjektif yang dirasakan pasien setelah mendapatkan pelayanan kesehatan. Mutu pelayanan keperawatan merupakan hal terpenting dalam instansi jasa pelayanan kesehatan, untuk mencapai harapan dan kebutuhan pelanggan (pasien). Mutu pelayanan keperawatan yang baik akan meningkatkan kepuasan pelanggan (pasien). Penelitian ini bertujuan untuk mengetahui hubungan kepuasan pasien dengan mutu pelayanan keperawatan di klinik di Kabupaten Jember. Jenis penelitian yang digunakan dalam penelitian ini korelasi dengan pendekatan cross sectional. Sampel penelitian ini menggunakan quota sampling sebanyak 33 responden. Uji statistik Chi-Square dengan tingkat kemaknaan p < 0,05. Hasil penelitian menunjukan bahwa  kepuasan pasien  dengan kriteria puas dan mutu pelayanan keperawatan dengan kriteria baik. Uji Chi-Square dihasilkan nilai p = 0,020 dan koefisien kontingensi 0,374. Hasil ini menunjukan terdapat hubungan yang lemah Kepuasan Pasien Rawat Inap dengan Mutu Pelayanan Keperawatan di klinik di kabupaten Jember. Diharapkan dari penelitian ini agar pihak klinik meningkatkan mutu pelayanan keperawatan untuk memberikan kepuasan pasien. Kata kunci: kepuasan pasien, mutu pelayanan keperawatan

scholarly journals Analysis of Factors Affecting Nursing Services with Inpatient Satisfaction at Harapan / Pematangsiantar Hospital

2021 ◽  
Vol 2 (2) ◽  
pp. 54-64
Author(s):  
Lena F. Simanullang ◽  
Asriwati Amirah ◽  
Nur Aini
Keyword(s):  
Patient Satisfaction ◽  
Quantitative Research ◽  
Hospital Services ◽  
Chi Square ◽  
Cross Sectional ◽  
Nursing Service ◽  
Factors Affecting ◽  
Nursing Services ◽  
Quality Of Nursing

Improving quality of nursing services became a major issue in health development both in national and global, because of growing demands on health services organization to give satisfaction with nursing services maximally by providing the best service to facilitate the ease of fulfilling the needs and realize the satisfaction. This study was a quantitative research design survey analytic used cross-sectional approach. It was conducted at Harapan Hospital Pematangsiantar. The population were 280 respondents  and  a sample obtained by 74 respondents. Data analysis of univariate, bivariate using chi - square and multivariate using logistic regression at 95% confidence level (α = .05). The result showed that more respondents who gave a rating of good in the aspect of reliability, followed by the aspect of responsiveness, tangible, assurance, and empathy the influence aspects in this study were reliability        (p=.002), assurance (p=.014), tangible (p=.011), empathy (p=.030), responsiveness (p=.024). The most influential aspects of this study was  the reliability with  Exp(B)/OR=20.667 that aspect of reliability that respondents perceived to have the opportunity 20.667 times to produce patient satisfaction. It is concluded that there was an influence of reliability, assurance, tangible, empathy, responsiveness to patient satisfaction in Harapan Hospital. It is recommended to hospital to further improve the quality of nursing service, to improve the welfare of nurse through provision of appropriate  incentives hope the nurse, provide training, and installing  CCTV in every  room and monitoring of the level of patient satisfaction on a regular basis  through a survey so that can improve the quality of  hospital services as a whole.

scholarly journals Effect Between Quality of Nursing Service on Inpatient’s Loyalty and Satisfaction in dr. Soepraoen Army Hospital Malang

2019 ◽  
Vol 1 (1) ◽  
Author(s):  
Ni Luh Putu Suardini Yudhawati
Keyword(s):  
Patient Satisfaction ◽  
Data Analysis ◽  
Service Quality ◽  
P Value ◽  
Cross Sectional ◽  
Army Hospital ◽  
Nursing Services ◽  
Patient Loyalty ◽  
Quality Of Nursing

The dimensions of service quality are factors that can affect the competitiveness and success of hospitals. In addition, the increasing competition between hospitals has led to the fact that each hospital can pay more attention to increasing patient satisfaction through the provision of quality services. Nursing services also greatly affect the level of patient loyalty. The purpose in this study was to determine the effect of the quality of nursing services on inpatient’s loyalty and satisfaction in dr. Soepraoen Army Hospital Malang. Design of this study is quantitative with a cross sectional approach. The data analysis technique used is path analysis using the value α of 0.05. The sample in this study were 268 respondents. The results of the data analysis showed that the quality of nursing services had a significant effect on patient satisfaction as indicated by the p-value of 0.000 and the coefficient (beta) of 0.948. Satisfaction has a significant effect as indicated by the p-value of 0.000 and the coefficient (beta) of 0.691. Besides that service quality has a significant influence on patient loyalty as indicated by the p-value of 0.000 and the coefficient (beta) of 0.270, and based on indirect effects obtained by the coefficient (beta) 0.065. The conclusion of the study shows that the quality of nursing services has an influence on patient satisfaction, the quality of Nursing Services has an influence on patient loyalty, and the quality of nursing services has an influence on inpatient loyalty and satisfaction at the dr. Soepraoen Army Hospital Malang.  

scholarly journals FAKTOR-FAKTOR YANG BERHUBUNGAN DENGAN PELAKSANAAN INDIKATOR MUTU KEPERAWATAN DI RUANG RAWAT INAP RSUD DR. DRADJAT PRAWIRANEGARA

2021 ◽  
Vol 4 (1) ◽  
pp. 40-49
Author(s):  
Dian Rosdiana ◽  
Muhammad Hadi ◽  
Suhendar Sulaeman
Keyword(s):  
Dominant Factor ◽  
P Value ◽  
Chi Square ◽  
Cross Sectional ◽  
Nursing Service ◽  
Nursing Services ◽  
Chi Square Test ◽  
Nurse Competence ◽  
Quality Of Nursing

Nursing service quality is a process of activities carried out by the nursing profession in meeting the needs of patients in maintaining the condition in terms of the biological, psychological, social, and spiritual aspects of the patient. The purpose of this study was to determine factors related to the quality of nursing services in the inpatient room of RSUD dr. Dradjat Prawiranegara Serang Regency, Banten Province, 2020. This study used cross sectional. The sample of the study were 353 respondent which used two proporsion different test. The instrument of this study used valid and realible questionnaire. For testing Bivariat used Chi-square test while multivariat testing used double logistic regration. the result of this study of caring research, nurse competence, inpatient care facilities, knowledge, and costs p-value 0.049 <0.05 which indicated that there was any significant correlation toward quality of nursing services. Meanwhile, the dominant factor toward quality of nursing services was caring with Odds Ratio  3.947. Caring, nurse competence, inpatient facilities, knowledge and costs related to the quality of nursing services, is expected to dr. Dradjat Prawiranegara can maintain and develop for the better.

scholarly journals Hubungan Mutu Pelayanan Keperawatan dengan Tingkat Kepuasan Pasien di Ruang Asoka RSUD Dr. R. Koesma Tuban

2019 ◽  
Vol 1 (1) ◽  
pp. 85-93
Author(s):  
Tiara Putri Ryandini ◽  
Lukman Hakim
Keyword(s):  
Patient Satisfaction ◽  
Rank Correlation ◽  
Sampling Technique ◽  
Simple Random Sampling ◽  
Cross Sectional ◽  
Correlation Test ◽  
Nursing Services ◽  
Level Of Satisfaction ◽  
Quality Of Nursing

The lack of patient satisfaction is due to the increasing demands of the patient's needs, but this is not accompanied by improvements in nurses' actions. If the customer feels dissatisfied with a service provided, then that service can be ascertained to be ineffective and inefficient. This is especially important for public services. Providing services to the community as done by RSUD Dr. R. Koesma Tuban, needs to get attention, especially in the quality of services to suit the needs and expectations of the community. This study focuses on the quality of nursing services and the level of patient satisfaction in the Asoka Hospital Dr. R. Koesma Tuban. This study aims to determine the relationship between the quality of nursing services with the level of patient satisfaction in the Asoka Hospital Dr. R. Koesma Tuban. This study uses analytic survey research with cross sectional approach, while the data analysis used is the Spearman Rank correlation test. The population used in this study were patients in the Asoka room of RSUD dr. R. Koesma Tuban who fit the inclusion criteria as many as 155, with a large sample of 112 respondents using a simple random sampling technique. The results showed that most patients were quite satisfied with the quite good nursing services. Spearmen Correlation Test Results (rs) obtained, the variable quality of nursing services (p <0.05) has a relationship to the level of patient satisfaction with moderate correlation (r = 0.476) and the direction of the positive correlation which means the better the quality of nursing services, the higher the level of satisfaction patient.Almost half of the nurses at Asoka Room  RSUD dr. R. Koesma Tuba have a good quality nursing service. Almost half of the patient at Asoka Room RSUD dr. R. Koesma Tuban feel satisfy with nurse’s service; there is a correlation between the quality of nurse service and the level of patient satisfaction  at Asoka Room RSUD dr. R. Koesma Tuban.

Analisis Faktor Faktor yang berhubungan dengan Pelaksanaan Pendidikan Kesehatan Oleh Perawat di Ruang Rawat Inap RS PMC

2019 ◽  
Vol 10 (1) ◽  
pp. 17-23
Author(s):  
Awaliyah Ulfah Ayudytha Ezdha ◽  
Ummu Habibah ◽  
Dwi Elka Fitri
Keyword(s):  
Health Education ◽  
Discharge Planning ◽  
Medical Center ◽  
Cross Sectional Study ◽  
Hospital Length ◽  
P Value ◽  
Cross Sectional ◽  
Nursing Services ◽  
Optimal Health

ABSTRACT The hospital as a provider of health services in the form of maintaining and improving health and aims to achieve optimal health status for the community. One indicator of the quality of nursing services is whether the nursing services provided are satisfying the patient or not. One of the roles performed by nurses is to carry out health education in discharge planning for patients in the inpatient room. Health education is very important to be carried out by a nurse. The purpose of this study was to analyze the factors related to the implementation of health education by nurses in the Inpatient at PMC Hospital. The research design used is a quantitative method with analytic cross-sectional study design. This research was conducted at Pekanbaru Medical Center Hospital with a sample of 35 nurses on duty at the hospital according to inclusion criteria. From the results of the study found factors related to the implementation of health education by nurses in the inpatient room of the PMC Hospital : Length of Work (p value 0.010), Training attended (p value = 0,000) and Level of Knowledge (p value = 0.002). This means that factors related to the implementation of health education by nurses must be maintained and considered by management to improve the implementation of health education by nurses so that the quality of service and satisfaction can be improved.

scholarly journals Patient satisfaction with the quality of nursing care: A cross-sectional study

2020 ◽  
Vol 30 (Supplement_5) ◽  
Author(s):  
N Skhvitaridze ◽  
T Lobjanidze ◽  
A Papidze ◽  
E Barjadze ◽  
N Landia
Keyword(s):  
Patient Satisfaction ◽  
Nursing Care ◽  
Waiting Time ◽  
Cross Sectional Study ◽  
Capital City ◽  
Survey Study ◽  
Cross Sectional ◽  
Patients Satisfaction ◽  
Quality Of Nursing

Abstract Aim To evaluate patients' satisfaction with the quality of nursing care and examine factors which affect their decision. Design A retrospective, cross-sectional, descriptive survey study. Methods Data were collected using a structured questionnaire in Georgian language was administered to the patients. The response rate was 93% and the final sample was composed of 173 patients who enrolled consequently after taking written informed consent. One hospital and one outpatient department in the capital city of Georgia were selected for the study setting. Data were collected during one month. Data on demography was collected. Descriptive and inferential statistics were applied accordingly using STATA version 17. Eligible criteria: Adults, capable of independent communication and who talk Georgian language, did not have any severe process or complications, were in the recovery stage, with no referral and discharging to home. Results Majority of respondents were aged between 56-65 years (50%), males (52.5%), residents of the capital city (70%), having higher education (80%) and employed (75%). Overall, 89% of patients described provided nursing care as an excellent. The most important factors, which affect patients' satisfaction are the waiting time before admission, safety of services, comfortable environment along with the proper level of care and attentiveness. These results can be generalized and may be useful in comparative studies of patient satisfaction. Key messages Permanent evaluation of nursing care is important to evaluate patients satisfaction. Factors as waiting time, safety of services, comfortable and friendly environment, and attentiveness are key for high level of satisfaction.

scholarly journals The Implementation Of 3S (SDKI, SIKI, SLKI) to The Quality Of Nursing Care Documentation In Hospital’s Inpatient Rooms

2020 ◽  
Vol 9 (2) ◽  
pp. 1323-1328
Author(s):  
Wiwin Sulistyawati ◽  
Susmiati Susmiati
Keyword(s):  
Nursing Care ◽  
Nursing Intervention ◽  
P Value ◽  
Hospital Inpatient ◽  
Chi Square ◽  
Cross Sectional ◽  
Nursing Diagnosis ◽  
Chi Square Test ◽  
Quality Of Nursing

The implementation of 3S (SDKI, SIKI, and SLKI) is a benchmark used as a guideline for the enforcement of nursing diagnosis, nursing intervention, and a nursing outsider to provide safe, effective, and ethical nursing care. This study aims to analyze the implementation of 3S on the quality of documentation in hospital inpatient rooms. Research design correlation analysis with the cross-sectional approach. The research sample of implementing nurses in hospital inpatient rooms who have implemented 3S. Sampling techniques use sampling quotas. Based on Chi-Square test results obtained, p-value = 0.001 < α 0.005 . It means there is a relationship of application of 3S to the quality of nursing care documentation in hospital inpatient rooms. Based on the results of this study, the Head of Nursing is expected to implement 3S to improve the quality of nursing care documentation, which will have an impact on improving the quality of nursing services

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