scholarly journals Faktor-Faktor Yang Mempengaruhi Konsumen Menggunakan Jasa Pengiriman PT Pos Indonesia (Soreang)

2021 ◽  
Vol 14 (2) ◽  
pp. 230-239
Author(s):  
Irma Widya
Keyword(s):  
Linear Regression ◽  
Service Quality ◽  
Multiple Linear Regression ◽  
Linear Regression Analysis ◽  
Multiple Linear Regression Analysis ◽  
Coefficient Of Determination ◽  
Consumer Decisions ◽  
Delivery Service ◽  
Independent Variables ◽  
Analysis Technique

The research aimed to determine the effect of price, location, and service quality on the decision of use services of PT. Pos Indonesia, Soreang, Kabupaten Bandung. The population in this study was consumers who had used the services of PT Pos Indonesia, Soreang. The sampling collection technique used accident sampling with a total of 100 respondents. The data analysis technique used in this research is multiple linear regression. The result of multiple linear regression analysis shows that the variables of price, location and service quality simultaneously have a positive relation to consumer decision. Based on the results of the f test, it shows that the variables of price, location, and service quality simultaneously have a positive and significant impact on consumers decisions. The result of the coefficient of determination is 0.55 or 55%, meaning that independent variables such as price, location, and service quality can explain variations in consumer decisions to choose the delivery service of PT Pos Indonesia (Soreang). While the remaining 45% of other variables not examined in this study. Company management should pay attention to parking spaces and price competitiveness to increase consumer interest in using the delivery service of PT Pos Indonesia (Soreang).

PENGARUH PROMOSI MEDIA SOSIAL DAN KUALITAS PELAYANAN TERHADAP KEPUTUSAN PEMBELIAN KONSUMEN PADA SOSMED CAFE ABDULLAH LUBIS MEDAN

2021 ◽  
pp. 1-15
Author(s):  
Clara Silvina Barus ◽  
Donalson Silalahi
Keyword(s):  
Social Media ◽  
Regression Analysis ◽  
Linear Regression ◽  
Service Quality ◽  
Multiple Linear Regression ◽  
Linear Regression Analysis ◽  
Multiple Linear Regression Analysis ◽  
Purchasing Decisions ◽  
Consumer Decisions ◽  
Analysis Technique

Abstract This study aims to determine and explain the effect of social media promotion and service quality on purchasing decisions. To achieve this goal, research was conducted at Social Media Café Abdullah Lubis using 100 people as respondents. Data were collected through questionnaires and the analysis technique used was multiple linear regression analysis. The results showed: First, social media promotion has a positive and significant effect on purchasing decisions. Second, service quality has a positive and significant effect on purchasing decisions. Third, service quality plays a greater role in increasing the sensitivity of consumer purchases when compared to social media promotion. Fourth, consumer characteristics are also important variables in increasing consumer decisions in buying products. Fifth, social media promotion and service quality are able to explain variations in purchasing decisions by 87.7 percent.

scholarly journals Pengaruh Kualitas Pelayanan Terhadap Kepuasan Pelanggan Jasa Service Pada PT. Astra International Tbk. – Daihatsu Malalayang

2019 ◽  
Vol 8 (2) ◽  
pp. 51
Author(s):  
Gisyel Angely ◽  
Johny R. E. Tampi ◽  
Danny D. S. Mukuan
Keyword(s):  
Linear Regression ◽  
Customer Satisfaction ◽  
Service Quality ◽  
Multiple Linear Regression ◽  
Customer Service ◽  
Linear Regression Analysis ◽  
Analysis Data ◽  
Multiple Linear Regression Analysis ◽  
Service Satisfaction ◽  
Coefficient Of Determination

The purpose of this study was to study the effect of service quality consisting of tangible, reliability, responsiveness, assurance, and empathy strengthening towards customer satisfaction. Regarding the problem in this study, whether the service quality offered to customer satisfaction services at PT. Astra International Tbk. - Daihatsu Malalayang. This type of research is quantitative research with descriptive research. The populations in this study were all service customers at PT. Astra International Tbk. - Daihatsu Malalayang, with a sample of 99 respondents. Technique analysis data uses multiple linear regression, t test, f test, and test coefficient of determination (R2). Based on the results of multiple linear regression analysis that includes simultaneous tangible, reliability, responsiveness, assurance, and empathy strengthen the service satisfaction of customers at PT. Astra International Tbk. - Daihatsu Malalayang by 54.0%. While the variables of reliability, responsiveness, and assurance are not partial to customer service satisfaction at PT. Astra International Tbk. - Daihatsu Malalayang. And the most dominant service quality variable is empathy.

Pengaruh Harga, Pelayanan Dan Variasi Jasa Terhadap Kepuasan Konsumen Dalam Menggunakan Transportasi Online (Studi Kasus Pada Pelanggan Go-Jek Di Kota Yogyakarta)

2019 ◽  
Vol 14 (2) ◽  
Author(s):  
Winanto Nawarcono
Keyword(s):  
Regression Analysis ◽  
Linear Regression ◽  
Multiple Linear Regression ◽  
Consumer Satisfaction ◽  
Linear Regression Analysis ◽  
Multiple Linear Regression Analysis ◽  
Significance Test ◽  
Coefficient Of Determination ◽  
Transportation Services ◽  
Independent Variables

The purpose of this study was to determine the effect of price, service and service variation on customer satisfaction in using GO-JEK online transportation services. Data was obtained by distributing questionnaires to consumers who had already used GO-JEK online transportation services. The method used in this study is multiple linear regression analysis, t test, F test and R2 (coefficient of determination). Based on multiple linear regression analysis, it can be concluded. Significance test influence partially obtained the results that the independent variables namely price, service and service variations have a significant effect on consumer satisfaction. This is evidenced from the calculation of the t test, the t value is greater than t table. Significance test of the influence together shows that there is a significant influence between price, service and service variation on customer satisfaction. This is evidenced from the calculation of the F test where F count is greater than F table which is equal to 33.192> 2.699. The coefficient of determination (R2) is 0.494. This value shows that the independent variables (price, service and service variation) can explain its effect on consumer satisfaction by 49.4%. While the rest is explained by other variables not included in this research model.

scholarly journals The Effect of Work Culture and Organizational Commitments to Performance of Employees Factory of Pt Semen Baturaja (Persero) Tbk

2019 ◽  
Vol 3 (12) ◽  
pp. 19-23
Keyword(s):  
Regression Analysis ◽  
Organizational Commitment ◽  
Linear Regression ◽  
Multiple Linear Regression ◽  
Employee Performance ◽  
Linear Regression Analysis ◽  
Multiple Linear Regression Analysis ◽  
Work Culture ◽  
Independent Variables ◽  
Analysis Technique

this research aims to analyzes the influence of work culture and organizational commitment on the performance of PT. Semen Baturaja (Persero) Tbk. The analysis technique used is multiple linear regression analysis with a sample of 181 employees of PT. Semen Baturaja (Persero) Tbk. The results of the study can be concluded that the independent variables namely work culture and organizational commitment can influence employee performance significantly in PT. Semen Baturaja (Persero) Tbk

scholarly journals PURCHASE DECISION BASED ON THE BRAND IMAGE, PRODUCT DESIGN AND LIFESTYLE ON CONVERSE SHOES IN SURAKARTA

2021 ◽  
Vol 5 (1) ◽  
Author(s):  
Assa Agustin ◽  
Sudarwati Sudarwati ◽  
Siti Maryam
Keyword(s):  
Linear Regression ◽  
Multiple Linear Regression ◽  
Product Design ◽  
Brand Image ◽  
Linear Regression Analysis ◽  
Sampling Technique ◽  
Multiple Linear Regression Analysis ◽  
Coefficient Of Determination ◽  
Purchasing Decisions ◽  
Analysis Technique

The purpose of this study was to determine the effect of brand image, product design and lifestyle on purchasing decisions for Converse shoes in Surakarta. This type of research uses quantitative descriptive research. The variables in this study were a brand image, product design and lifestyle. The population of this study was all people of Surakarta City, especially those who wear Converse shoes. The research sample consisted of 100 people, using purposive sampling technique, and data collection using a questionnaire. The data analysis technique used in this research is the coefficient of determination analysis technique, the classical assumption test and multiple linear regression. The test results of multiple linear regression analysis show that brand image has no significant effect on purchasing decisions, product design has a significant effect on purchasing decisions, and lifestyle has a significant effect on purchasing decisions. Keywords: Brand.Image, Product.Design,.Lifestyle

scholarly journals Pengaruh Motivasi dan Disiplin Kerja terhadap Kinerja Karyawan

2019 ◽  
Vol 1 (1) ◽  
pp. 88-98
Author(s):  
M. Effendi ◽  
Febrie Yogie
Keyword(s):  
Linear Regression ◽  
Multiple Linear Regression ◽  
Employee Performance ◽  
Linear Regression Analysis ◽  
Multiple Linear Regression Analysis ◽  
Coefficient Of Determination ◽  
Linear Regression Coefficient ◽  
Analysis Technique ◽  
Questionnaire Method ◽  
Simultaneous Influence

This research was conducted to determine the effect of motivation and work discipline on the performance of Division 03 employees of PT. PP London Sumatra Indonesia Tbk. Bukit Hijau Rawas Ilir District, North Musi Rawas Regency. In this study used a three item variable questionnaire method namely motivation questionnaire (X1), work discipline (X2) and employee performance variable (Y). The data analysis technique used is the Analysis of Multiple Linear Regression, Coefficient of Determination (R2), and Test F. The results of the study, from the results of multiple linear regression analysis the equation Y = 10.428 + 0.349 X1 + 0.382 X2. Furthermore, from the analysis obtained the R square R2 value of 0.770 or 77.0%. This value gives the understanding that motivation (X1), and work discipline (X2) contribute 77.0% to employee performance (Y). While the remaining 23.0% is influenced by other variables not included in this study. Conclusion, there is a simultaneous influence between motivation and work discipline on employee performance  Keywords: Motivation, Work Discipline, Performance

scholarly journals Analisis Faktor yang Mempengaruhi Keputusan Pembelian pada Pusat Jajanan Kota Langsa

2020 ◽  
Vol 8 (3) ◽  
pp. 366-376
Author(s):  
Rahmi Meutia ◽  
Ivan Aulia
Keyword(s):  
Regression Analysis ◽  
Linear Regression ◽  
Service Quality ◽  
Multiple Linear Regression ◽  
Product Quality ◽  
Linear Regression Analysis ◽  
Multiple Linear Regression Analysis ◽  
Coefficient Of Determination ◽  
Test Results ◽  
Purchasing Decisions

The aim of this study is to determine the effect of product quality, servicescape and service quality to buyer’s purchasing decision in Langsa Snack Center. This study has 96 sample respondents with multiple linear regression analysis is choosen. The proof of hypothesis uses the T test, F test, and analysis of the coefficient of determination. Multiple linear regression analysis result shows Y = 1,549 + 0,191X1 + 0,272X2 + 0,258X3 and coefficient of determination result (Adjusted R Square) shows 0,664 or 66,40%. It shows the variables of product quality, servicescape and service quality affect purchasing decisions at the Langsa City Snack Center by 66,40%, while the remaining 33,60% is influenced by other variables not examined in this study such as price and location. T test results obtained partially product quality, servicescape and service quality significantly influence purchasing decisions at the Langsa City Snack Center. F test results obtained simultaneously product quality, servicescape and service quality significantly influence purchasing decisions at the Langsa City Snack Center

scholarly journals THE INFLUENCE OF WORK MOTIVATION, WORK DISCIPLINE ON EMPLOYEE PERFORMANCE (CASE STUDY AT MERANGIN REGENCY SETTLEMENT AREA OFFICE EMPLOYEES)

2020 ◽  
Vol 1 (5) ◽  
pp. 769-774
Author(s):  
Mardalena ◽  
Sarinah ◽  
Endang Solichin
Keyword(s):  
Linear Regression ◽  
Multiple Linear Regression ◽  
Work Motivation ◽  
Employee Performance ◽  
Linear Regression Analysis ◽  
Multiple Linear Regression Analysis ◽  
T Test ◽  
Coefficient Of Determination ◽  
Analysis Technique ◽  
Office Employees

This research aims to determine the effect of work motivation and work discipline on employee performance partially and simultaneously at the same time. The type of research used is explanatory research with a quantitative approach. The sample of this study were employees at the Merangin Regency Resettlement Area Office. Number of sample were 80 person. Data obtained by distributing questionnaires. The data analysis technique used in this study is multiple linear regression analysis, using the F test and T test. The results of multiple linear regression Y = 79.21 + 0.41 X1 + 0.74 X2 + e. Meanwhile the results of the T test of work motivation variables on employee performance are t count ≥ t table or 3.31 ≥ 1.99. while, work discipline variable on employee performance was t count ≥ t table or 5.02 ≥ 1.99. The coefficient of determination (R2) is 0.34%. This means that 34% of the variation in performance can be predicted by work motivation and work discipline variables. While 65% can be predicted by other variables.

scholarly journals Pengaruh Kualitas Layanan dan Kualitas Produk Terhadap Kepuasan Nasabah Bank

2020 ◽  
Vol 1 (02) ◽  
pp. 133-140
Author(s):  
Meli Andriyani ◽  
Riski Ardianto
Keyword(s):  
Regression Analysis ◽  
Linear Regression ◽  
Customer Satisfaction ◽  
Service Quality ◽  
Multiple Linear Regression ◽  
Product Quality ◽  
Linear Regression Analysis ◽  
Multiple Linear Regression Analysis ◽  
Research Data ◽  
Positive Effect

The bank as a service company places great importance on satisfaction through services and products. The purpose of this study was to determine the effect of service quality and product quality on customer satisfaction. The research was conducted by distributing questionnaires to 100 respondents, namely bank customers who live and have bank accounts in the Cibubur area. The research data were analyzed using multiple linear regression analysis. The study found that service quality did not affect customer satisfaction, while product quality had a positive effect on customer satisfaction.

scholarly journals Comparison of muscle quality and functional capacity between Japanese and Brazilian older individuals

PLoS ONE ◽  
2020 ◽  
Vol 15 (12) ◽  
pp. e0243589
Author(s):  
Hiroshi Akima ◽  
Akito Yoshiko ◽  
Régis Radaelli ◽  
Madoka Ogawa ◽  
Kaori Shimizu ◽  
...  
Keyword(s):  
Adipose Tissue ◽  
Regression Analysis ◽  
Linear Regression ◽  
Multiple Linear Regression ◽  
Linear Regression Analysis ◽  
Multiple Linear Regression Analysis ◽  
Muscle Quality ◽  
Older Individuals ◽  
Stepwise Multiple Linear Regression ◽  
Independent Variables

Muscle quality is well-known to decrease with aging and is a risk factor for metabolic abnormalities. However, there is a lack of information on race-associated differences in muscle quality and other neuromuscular features related to functional performance. This study aimed to compare muscle quality, function, and morphological characteristics in Japanese and Brazilian older individuals. Eighty-four participants aged 65–87 years were enrolled in the study (42 Japanese: 23 men, 19 women, mean age 70.4 years; 42 Brazilians: 23 men, 19 women, mean age 70.8 years). Echo intensity (EI) and muscle thickness (MT) of the quadriceps femoris were measured using B-mode ultrasonography. A stepwise multiple linear regression analysis with EI as a dependent variable revealed that MT was a significant variable for Japanese participants (R2 = 0.424, P = 0.001), while MT and subcutaneous adipose tissue (SCAT) thickness were significant variables for Brazilian participants (R2 = 0.490, P = 0.001). A second stepwise multiple linear regression analysis was performed after excluding MT and SCAT thickness from the independent variables. Sex and age for Japanese participants (R2 = 0.381, P = 0.001) and lean body mass and body mass index for Brazilian participants (R2 = 0.385, P = 0.001) were identified as significant independent variables. The present results suggest that MT is closely correlated with muscle quality in Japanese and Brazilian older individuals. Increases in muscle size may induce decreases in intramuscular adipose tissue and/or connective tissues, which are beneficial for reducing the risks of metabolic impairments in Japanese and Brazilian older individuals.

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