scholarly journals Factors Affecting Learners’ Satisfaction and Loyalty to the Vietnamese American Training Center, Can Tho City

2021 ◽  
Vol 8 (9) ◽  
pp. 527-533
Author(s):  
Mai Tan Dat ◽  
Nguyen Quoc Nghi

The objective of the study is to determine factors affecting the satisfaction and loyalty of learners to the quality of training services at the Vietnamese American Training Center (VATC) in Can Tho City. The research data were collected from 200 learners studying at VATC Can Tho. Applying structural equation modeling (SEM), the study has demonstrated four factors affecting learner satisfaction, including textbooks and materials; managerial and administrative procedures; facilities, and training programs. Besides, the study has pointed out that satisfaction positively affects learners’ loyalty to VATC Can Tho. Some managerial implications to improve learners’ satisfaction and loyalty to VATC Can Tho were suggested such as Develop training programs, Upgrade learning materials, Improve administrative procedures, and Enhance the center's facilities. Keywords: satisfaction, loyalty, Vietnamese American Training Center.

2017 ◽  
Vol 7 (2) ◽  
pp. 217
Author(s):  
Madyunin Madyunin

Untuk mengejar ketertinggalan teknologi budidaya perikanan yang dialami oleh pembudidaya ikan saat ini, salah satu solusi yang dapat dilakukan yaitu melalui pelatihan perikanan budidaya. Penelitian analisis faktor-faktor yang mempengaruhi efektivitas pelatihan budidaya perikanan ini bertujuan untuk mengukur hubungan kausalitas dari faktor sarana pelatihan, kualitas peserta pelatihan, ketepatan metode pelatihan, kualitas bahan ajar, dan faktor kualitas pelatih terhadap efektivitas pelatihan budidaya perikanan. Obyek penelitian ini yaitu purnawidya pelatihan budidaya perikanan yang dilatih di Balai Diklat Perikanan Banyuwangi, yang tersebar di tiga provinsi, sebanyak 105 orang. Data dianalisis dengan Structural Equation Modeling (SEM). Hasil penelitian mengemukakan bahwa faktor sarana pelatihan berpengaruh positif signifikan terhadap efektivitas pelatihan budidaya perikanan dan efektivitas pelatihan budidaya perikanan terhadap efisiensi kinerja pembudidaya ikan berpengaruh positif signifikan. Selanjutnya diperoleh hasil bahwa faktor kualitas peserta pelatihan , kualitas isi bahan ajar, ketepatan metode pelatihan dan kualitas pelatih tidak signifikan terhadap efektivitas pelatihan yang dilakukan. Hasil penelitian merekomendasikan bahwa Balai Diklat Perikanan Banyuwangi perlu pembenahan terhadap kriteria calon peserta pelatihan, kualitas bahan pembelajaran, peningkatan kualitas pelatih Title: Analysis of Factors Affecting Effectiveness of Aquaculture Training (Case Study on the Fisheries  Training Center of Banyuwangi)One of the solutions to pursue the lack of the aquaculture technology is providing a training program for fish farmer.This research was used using the Analysis of factors affecting the training effectiveness. Objective of the research were to measure the causality relations of the training equipment factor, the quality of the participants and the material, the provision of the training methods, and the quality of the trainers toward the effectiveness of training program. Object of the research was the Purnawidya of aquaculture training in the Banyuwangi Training Center which spread out in 3 provinces with over 105 participated. Data were analyzed by using the Structural Equation Modeling (SEM). Results shows that equipments have a positive significant impact toward the effectiveness of the training and the efficiency of the aquaculture performance. The quality of the training and the material, the methods, and the quality of the trainers not significant impacted the of effectiveness of the training program. The result recommends the Banyuwangi Training Center need to improve the criteria for selecting the participants, the quality of the materials, and to improve the quality of the trainers


2016 ◽  
Vol 3 (1) ◽  
pp. 21
Author(s):  
Madyunin Madyunin

<p>One of the solutions to pursue lack of the aquaculture technology is to provide a training program for fish farmer.This research was used using the analysis of factors affecting the training effectiveness. Objective of the research were to measure the causality relations of the training equipment factor, the quality of the participants and the material, the provision of the training methods, and the quality of the trainers toward the effectiveness of training program. Object of<br />the research was the Purnawidya of aquaculture training in the Banyuwangi Training Center which spread out in 3 provinces with over 105 participated. Data were analyzed by using the Structural Equation Modeling (SEM). Results shows that equipments have a positive significant impact toward the effectiveness of the training and the efficiency of the aquaculture performance. The quality of the training and the material, the methods, and the quality of the trainers not<br />significant impacted the of effectiveness of the training program. The result recommends that the Banyuwangi Training Center need to improve the criteria for selecting the participants, the quality of the materials, and to improve the quality of the trainers.</p>


2016 ◽  
pp. 54-73 ◽  
Author(s):  
Anh Doan Ngoc Phi

This study seeks to help fill an important gap in the literature by investigating factors that have facilitated the use of management accounting practices (MAPs) in Vietnam - a transitional economy. Data were collected from 220 medium-to-large enterprises. Follow-up interviews were conducted with 20 accounting heads/vice heads to obtain further information and clarification. The quantitative data collected was analyzed using both descriptive and inferential statistics (including t-tests and structural equation modeling), while the qualitative data was used to shed further light on the various relationships described by the quantitative analysis. This paper reveals that both decentralization and competition have a positive, significant influence on the use of new MAPs except for the old ones. Consequently, the use of MAPs has a positive, significant influence on enterprise performance.


Author(s):  
Phuong Nguyen Van ◽  
Hieu Trung Nguyen ◽  
Toan Bao Le

The improvement of transit service quality is an essential role in developing urban and interstate transportation. The local government, as well as bus service companies, should understand the behavioral intention of passengers to meet their expectation and requirements. This paper aims to highlight such behavioral decision and investigate dominant factors that influence the customers’ decision to use the express bus. The study explores the case of express bus companies in Tay Ninh province, Vietnam. By using the structural equation model approach to analyze the data collected from 295 passengers, who have experienced in using the express bus, the results reveal that service quality has a significantly positive relationship with both perceived value and corporate image. Specifically, customer satisfaction and organizational image also positively influence behavioral intention. Meanwhile, service quality indirectly affects on behavioral intention throughout perceived value and corporate image. Based on the findings, we provided some insightful managerial implications and recommendations to managers of bus carriers, and valuable practical suggestions to policymakers in the local government of Tay Ninh province to improve the service quality to encourage more citizens to use the express bus.


2019 ◽  
Vol 6 (2) ◽  
pp. 1-6
Author(s):  
Mehwish Iftikhar ◽  
Sheraz Khan

Empowerment has never been something handed from one person to another or passed from employer to employee but it is a complex process, which needs a vivid vision and clear understanding for managers and employees. It is a technique and tool for the retention of employees.This quantitative study is done to examine the affect of organisational empowerment on turnover intensions by way of mediation of job satisfaction and affective commitment.Direct and indirect affects of variables are examined while conducting the study among employees of Hattar industries located in Punjab, Pakistan.Cross sectional design is addopted and primary data is collected through standardised questionnaires on five point likert scale. A total of 220 employees working at middle level management of Hattar industries, were chosen randomly. Correlation is applied in order to findout the strength of relationship between variables.The data was analysed on the basis of SEM (structural equation modeling) technique by using AMOS. Findings depicted the positive relationship between organizational empowerment with the variables job satisfaction and affective commitment. The result also indicates that there is a significant mediating influence of job satisfaction and affective commitment in the relationship between organizational empowerment and turnover intensions. Practical/managerial implications of this study revealed that organizations should foster to give empowerment to their workers if they want to retain them so that, they will be satisfied enough, will remain committed to work and will have lower intensions to leave the job that will better contribute in boosting up the overall performance of the organization.


2020 ◽  
Vol 48 (3) ◽  
pp. 1-10 ◽  
Author(s):  
He Ding ◽  
Enhai Yu ◽  
Yanbin Li

We investigated the mediating effects of positive affect and strengths use in the relationship between perceived organizational support for strengths use (POSSU) and employees' task performance. Data were gathered at 2 time points, separated by a 2-week interval, from 157 employees working in various Chinese enterprises. We applied structural equation modeling and PROCESS macro analysis to the data. The results indicate that POSSU was positively related to task performance and that this relationship was mediated by strengths use. In addition, positive affect and strengths use played a sequential mediating role in the relationship between POSSU and task performance. However, positive affect was not a significant mediator in the POSSU–task performance relationship. Theoretical and managerial implications are discussed in the context of the literature on POSSU and task performance.


2018 ◽  
Vol 30 (2) ◽  
pp. 438-459
Author(s):  
Matti J. Haverila ◽  
Kai Christian Haverila

Purpose Customer-centric measures such as customer satisfaction and repurchase intent are important indicators of performance. The purpose of this paper is to examine what is the strength and significance of the path coefficients in a customer satisfaction model consisting of various customer-centric measures for different types of ski resort customer (i.e. day, weekend and ski holiday visitors as well as season pass holders) in a ski resort in Canada. Design/methodology/approach The results were analyzed using the partial least squares structural equation modeling approach for the four different types ski resort visitors. Findings There appeared to differences in the strength and significance in the customer satisfaction model relationships for the four types of ski resort visitors indicating that the a priori managerial classification of the ski resort visitors is warranted. Originality/value The research pinpoints differences in the strength and significance in the relationships between customer-centric measures for four different types ski resort visitors, i.e. day, weekend and ski holiday visitors as well as season pass holders, which have significant managerial implications for the marketing practice of the ski resort.


2019 ◽  
Vol 121 (2) ◽  
pp. 492-504 ◽  
Author(s):  
Waqar Ahmed ◽  
Arsalan Najmi ◽  
Hafiz Muhammad Faizan ◽  
Shaharyar Ahmed

PurposeThe purpose of this paper is to empirically analyze the factors affecting Muslim consumers’ willingness to pay (WTP) for Halal food, products and operations by employing theory of reasoned action.Design/methodology/approachThis study has used quantitative research methodology and collected data from 350 questionnaires from a densely populated city of Pakistan. Partial least squares-structural equation modeling was used to analyze the data.FindingsThe results show that the concerns about Halal, religiosity, perception of usefulness of Halal and product ingredients have a significant impact on WTP for Halal foods, while attitude has an insignificant impact on WTP. Moreover, the extent of demand for Halal certification is significantly affected by WTP.Originality/valueThe study highlighted the concerns of the Muslim consumers with respect to Halalness of the products and operations despite living in a Muslim country. It is recommended that the policy makers, food authorities and health institutions should conduct regular inspections of foods, products and producers’/manufacturers’ operations to ensure that all the procedures from manufacturing of the raw material till the finished goods follow Islamic principles to make them completely Halal.


2014 ◽  
Vol 10 (4) ◽  
pp. 52-70 ◽  
Author(s):  
Tathagata Ghosh ◽  
Venu Gopal Rao

This study aims to examine effects of consumer confusion proneness on two consumer behavior variables, word of mouth and buying decision, in a confusion prone product market like smartphone and mobile applications (app). Additionally, the study examines the moderating influence of a personality trait variable pertinent to information processing – need for cognition, on the afore-mentioned relationships. Data were collected via a survey from 254 post-graduate students and analyzed with the help of structural equation modeling with a partial least square (PLS) approach using SmartPLS 2.0. Research findings indicate that the dimensions of consumer confusion proneness behave differently in terms of their linkages with consumer behavior. Further, as expected, consumers' need for cognition also play a major moderating role which helps to fathom the concept of consume confusion in the context of mobile and smartphone applications. Academic and managerial implications as well as scope for future research are also discussed.


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