The impact of supply chain practice on green hotel performance through internal, upstream, and downstream integration

The company builds communication and collaboration with suppliers and customers to increase competitiveness in the supply chain flow. The organization's ability to involve suppliers and customers in business activities to achieve efficiency and effectiveness is one of the objectives of supply chain practice. The distribution of questionnaires directly to hotel practitioners was 25 respondents, and 65 respondents obtained the distribution of google form links. The results showed that supply chain practices with supplier relationship management and quality information sharing activities could increase internal and upstream integration and not directly impact downstream integration. Internal integration with data integration activities accurately and coordination between functions on an ongoing basis can affect upstream and downstream integration and green hotel performance. Upstream integration and downstream integration with joint decision activities and planning synchronization with external parties can directly impact green hotel performance. They were increasing the market share and image of the hotel with the implementation of caring for the environment. This research contributes to hotel practitioners adopting practical supply chains in building internal and external integration to increase competitiveness and theoretical contribution to developing supply chain theory and green performance.

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The effect of supply chain integration on hotel performance through green supply chain management

Management Science Letters ◽

10.5267/j.msl.2021.5.002 ◽

2021 ◽

Vol 11 (8) ◽

pp. 2175-2184 ◽

Cited By ~ 1

Author(s):

Zeplin Jiwa Husada Tarigan ◽

Fransisca Andreani ◽

Sautma Ronni Basana

Keyword(s):

Supply Chain ◽

Supply Chain Management ◽

Supply Chain Integration ◽

Green Supply Chain Management ◽

Green Supply Chain ◽

Chain Management ◽

Use Of Resources ◽

Hotel Performance ◽

Internal Integration ◽

The Impact

Internal and external integration in hotel industries is essential to improve Green Supply Chain Management (GSCM) to maintain hotel performance and sustainability. This research is to examine the impact of internal and external integration on GSCM and hotel performance. It is quantitative research with judgmental sampling. Questionnaires were distributed to 72 hotel employees from 62 hotels of three-star hotels and above, who understand GSCM and hotel performance in East Java. But 66 questionnaires were returned, and only 62 questionnaires were valid for data analysis. Structural Equation Modelling (SEM) is used to analyze with the help of Java Web Start software. The results show that all six hypotheses are supported, internal integration with Use technology to significantly determine plans and coordination capable of external integration and GSCM. External integration with Sharing knowledge with partners and Collaborating in solving problems can improve GSCM significantly. Supply chain integration, which consists of internal integration and external integration, impacts hotel performance by reducing hotel waste and Efficient use of resources. GSCM in implementing Eco green, green procurement and product life cycle have a significant impact on improving hotel performance.

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A Review of Management and Importance of E-Commerce Implementation in Service Delivery of Private Express Enterprises of China

SAGE Open ◽

10.1177/2158244018824194 ◽

2019 ◽

Vol 9 (1) ◽

pp. 215824401882419 ◽

Cited By ~ 6

Author(s):

Qamar Farooq ◽

Peihua Fu ◽

Yunhong Hao ◽

Tchamy Jonathan ◽

Yanni Zhang

Keyword(s):

Supply Chain ◽

Supply Chain Management ◽

Service Delivery ◽

Practical Implication ◽

Customer Retention ◽

Extensive Literature ◽

Value Capture ◽

Chain Management ◽

Theoretical Contribution ◽

The Impact

Express delivery is the growing industry that provides the means to facilitate people across the world by shipping goods and documents from one place to another. The profitability of sole companies is based on price, quality, reliability, and services. However, the impact of corporate value capture strategies on the overall sustainability of the value creation process is rarely discussed in the existing literature. This review article is aimed to develop a model to relate the effectiveness and efficiency of managerial processes with the quality of service delivery, employment, and customer retention. Extensive literature review establishes that Advancement in E-commerce Infrastructure strengthens the relationship of good management and customer retention. The present article further explains the mediation of automation in supply chain management in our model. This article has a theoretical contribution to the extant literature on e-commerce and supply chain management along with practical implication for taking care of contemporary techniques to automate the processes for success in Private Express Enterprise business, particularly for the managers, responsible for corporate performance.

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The Role Of Integration And Resilience For Improving Resource Efficiency

European Journal of Business Management and Research ◽

10.24018/ejbmr.2020.5.1.183 ◽

2020 ◽

Vol 5 (1) ◽

Author(s):

Mohammad Abdullah Shah ◽

Muhammad Asim ◽

Salman Manzoor

Keyword(s):

Supply Chain ◽

Sample Size ◽

Target Population ◽

Resource Efficiency ◽

Customer Integration ◽

Supply Chain Resilience ◽

Purposive Sampling ◽

Internal Integration ◽

The Impact

The study aims to examine the impact of customer integration, internal integration, logistics collaborator integration and supply chain resilience on the resource efficiency of the supply chain firms in Karachi. Sample size included 181 responses with the help of purposive sampling, and the target population was supply chain firms of Karachi. The data was analyzed using PLS-SEM. The study found that the customer integration was significantly affecting SC resilience but negatively affecting resource efficiency. Also, internal integration was not affecting customer integration and SC resilience and resource efficiency but affecting the logistics collaborator integration. Moreover, LCI was significantly affecting customer integration, SC resilience and resource efficiency. Lastly, SC resilience was negatively affecting resource efficiency. The study recommends that the managers need to enhance their logistics collaborator integration as it was found to be significantly improving the customer integration, supply chain resilience and resource efficiency. Moreover, the managers need to improve their customer and internal integration as they can enhance their logistics collaboration integration and resource efficiency.

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Assessing the Impact of Supply Chain Integration on Firm Competitive Capability

International Journal of Operations Research and Information Systems ◽

10.4018/ijoris.2016010101 ◽

2016 ◽

Vol 7 (1) ◽

pp. 1-21 ◽

Cited By ~ 9

Author(s):

Adam S. Maiga

Keyword(s):

Supply Chain ◽

Supply Chain Integration ◽

Organizational Response ◽

Mediation Effects ◽

Customer Integration ◽

Positive Effects ◽

Supplier Integration ◽

Internal Integration ◽

The Impact ◽

Significant Direct Effect

Firms undertake efforts to compete along multiple fronts. First, they integrate internally in order to prepare a cohesive organizational response and to ready the ground for external integration. They then seek to integrate with both customers and suppliers which can increase the breadth and depth of resource endowments. Internal and external integration are posited to improve manufacturing related competitive capability. This study examines whether internal integration and external integration impact manufacturing related competitive capability. The findings indicate significant positive effects of internal integration on both supplier and customer integration. Each supply chain integration dimension has a significant direct effect on competitive capability. Testing for mediation effects indicates that customer integration and supplier integration partially mediate the effects of internal integration on competitive capability.

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Integration in Global Supply Chains

Managing Global Supply Chain Relationships ◽

10.4018/978-1-61692-862-9.ch006 ◽

2011 ◽

pp. 135-154 ◽

Cited By ~ 3

Author(s):

Shawnee Vickery ◽

Cornelia Droge

Keyword(s):

Supply Chain ◽

Firm Performance ◽

Information Integration ◽

Supply Chain Integration ◽

Environmental Turbulence ◽

Future Research ◽

Joint Decision ◽

Integration Mechanisms ◽

Second Tier ◽

Internal Integration

Supply chain management (SCM) demands a holistic view of the functions and processes required to bring a product or service to market. It assumes that optimization of subsystems does not necessarily lead to global optimization and that the supply chain should be strategically managed as a single entity in order to effectively and efficiently deliver the desired results. SCM requires supply chain integration, both internal integration (for example, across functions) and integration with suppliers, customers, and/or other concerned channel members. The key recurring themes characterizing integration research as applied to business processes concern connectivity and simplification. Connectivity implies seamless linkages (internally or externally) and encompasses coordination, collaboration, cooperation, and interaction. Simplification is the common manifestation of system optimization. The most important specific mechanisms for achieving integration are teams (or integration via human interaction) and IT (or information integration); these two are central to the evolution of knowledge integration into a collaborative “culture” of joint decision-making and knowledge management. The literature suggests that integration in a supply chain and firm performance are positively linked. Although a lot of research in a variety of research domains has addressed cross-functional teams or IT (internal integration) and firm performance, less work has been done on the interaction of integration mechanisms or on the impact of integration mechanisms conditional on other factors, such as environmental turbulence. Furthermore, empirical research with a holistic supply chain orientation is in its infancy. For example, neither second tier suppliers and customers nor recyclers are typically considered. The chapter concludes by suggesting several avenues for future research in global supply chain integration.

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The Role of Collaboration and Integration in the Supply Chain of Construction Industry

Civil Engineering Journal ◽

10.28991/cej-2020-03091549 ◽

2020 ◽

Vol 6 (7) ◽

pp. 1300-1313 ◽

Cited By ~ 3

Author(s):

Fazal Ali Shaikh ◽

Muhammad Saeed Shahbaz ◽

Saad Ud Din ◽

Nasurullah Odhano

Keyword(s):

Decision Making ◽

Supply Chain ◽

Construction Projects ◽

Supply Chain Collaboration ◽

Validity And Reliability ◽

Joint Decision ◽

Supplier Integration ◽

The Government ◽

Internal Integration

It has found that the construction sector of Pakistan is growing fast due to the China-Pakistan Economic Corridor but history shows that construction projects never achieves its targets. The literature revealed the major hurdles behind the construction is supply chain issues. Supply chain of construction is deficient due to lack of collaboration and integration. The aim of this study is the empirically verify the role of supply chain collaboration (information sharing, Joint decision making, and risk and reward sharing) and supply chain integration (supplier integration, internal integration, and customer integration) with performance. This is a quantitative study, a total of 350 questionnaires were distributed to registered construction firms with Pakistan Engineering Council and 221 were received and considered for analysis after purification, validity and reliability. Multiple-regression technique was applied through SPSS. This study has unique findings as all integration approaches have significant effects while collaboration is not working for the same industry. This proves that members of supply chain construction can get benefit from integration but they hesitate to share their risks, rewards, and planning to all stakeholders. This study will help managers in decision making. This study will also help the government of Pakistan and China in completing their construction projects in time and with the designated cost.

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SUPPLY CHAIN MANAGEMENT AND ITS PRACTICAL IMPACT

INFORMATION TECHNOLOGY IN INDUSTRY ◽

10.17762/itii.v9i2.355 ◽

2021 ◽

Vol 9 (2) ◽

pp. 357-364

Author(s):

Shreyansh Jain, Et. al.

Keyword(s):

Supply Chain ◽

Information Quality ◽

Joint Decision ◽

Future Studies ◽

Independent Variables ◽

Performance Risk ◽

And Performance ◽

The Impact ◽

Practical Impact

This paper studied about the role of different independent factors on supply chain responsiveness. Here, we considered factors such as joint decision making, information quality and performance risk as three independent variables and supply chain responsiveness as a dependent variable. We tried to survey different supply chain professionals working in different sectors to have an unbiased image in our study. After applying Pearson corelation in our study, we understood the significance of our independent variables on supply chain responsiveness. The positive significance shows the importance of these factors while working on our dependent variable. All three relationships are showcasing either positive or strong corelation. Finally, we could infer that there are a lot more factors that we can take in to consideration for calculating the impact on supply chain responsiveness in future studies. This will definitely strengthen the case and will help in practical explanation.

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Sustainability orientation, supply chain integration, and SMEs performance: a causal analysis

Benchmarking An International Journal ◽

10.1108/bij-08-2017-0236 ◽

2018 ◽

Vol 25 (9) ◽

pp. 3679-3701 ◽

Cited By ~ 22

Author(s):

Shashi Shashi ◽

Roberto Cerchione ◽

Piera Centobelli ◽

Amir Shabani

Keyword(s):

Supply Chain ◽

Data Set ◽

Cost Performance ◽

Content Type ◽

Sustainability Performance ◽

Sustainable Procurement ◽

Legal Obligations ◽

Business Entities ◽

Internal Integration ◽

The Impact

PurposeThe pressure of globalization has raised social concerns related to the protection of the environment, forced companies to use sustainability as a strategic weapon to fulfill the legal obligations and achieve overall competitiveness. It is reported that small- and medium-sized enterprises (SMEs) are globally responsible for approximately 70 percent of the industrial pollution, justifying urgent attention to the operations of these businesses. The purpose of this paper is to analyze the impact of sustainability orientation (SO) and supply chain (SC) integration implemented by SMEs on their sustainable procurement (SP) and design. Moreover, this study examines how SMEs’ SP and design affect their environmental and cost performance (CP).Design/methodology/approachThe authors develop a comprehensive model to test the relationships among SC, SC integration, SP, sustainable design (SD), environmental performance (EP) and CP at the SMEs level. The authors investigate the relationships of the mentoned factors by a data set that is collected from 358 Indian manufacturing SMEs.FindingsThe results indicate that in the SMEs’ context: SO positively influences both SP and SD; external integration positively affects SP; internal integration positively affects SD; SP positively influences EP and has not impact on CP; and SD positively influences both EP and CP.Originality/valueThis study provides a broad view of the relation between driving factors that may direct SMEs toward a better sustainability performance and offers practical managerial insights into these important business entities.

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Impact of Internal Integration, Supply Chain Partnership, Supply Chain Agility, and Supply Chain Resilience on Sustainable Advantage

Sustainability ◽

10.3390/su13105460 ◽

2021 ◽

Vol 13 (10) ◽

pp. 5460

Author(s):

Zeplin Jiwa Husada Tarigan ◽

Hotlan Siagian ◽

Ferry Jie

Keyword(s):

Supply Chain ◽

Manufacturing Industry ◽

Raw Materials ◽

Production Capacity ◽

Manufacturing Companies ◽

Supply Chain Resilience ◽

Supply Chain Agility ◽

Sustainable Advantage ◽

Internal Integration ◽

The Impact

The global order has suddenly changed due to the COVID-19 pandemic. Many countries, including Indonesia, have applied lockdown policies to stop the spread of COVID-19. Lockdown policies have disrupted the supply of raw materials and the demand for finished goods. The manufacturing industry is one of the sectors that has suffered most in this situation, and they have struggled to reconfigure their internal and external supply chain network and partnership. This study examined the impact of internal integration, supply chain partnership, supply chain agility, and supply chain resilience on sustainable advantage. The participants of this study were from manufacturing companies in Indonesia. For data collection, a questionnaire was used, with a five-point Likert scale to obtain the respondents’ opinions. Using Google Form link, the questionnaire was distributed via email and the WhatsApp social media application to the predetermined set of manufacturing companies. Respondents filled out 672 questionnaires, and 456 respondents (corresponding to 67.86%) filled it out correctly and were considered valid for further analysis. Partial least squares (PLS) regression was used to analyze the data using the SmartPLS software version 3.3. The results supported all nine hypotheses proposed. Internal integration through interdepartmental data sharing affects supply chain (SC) partnerships, SC agility, and SC resilience. Moreover, SC partnerships, through the on-time delivery of materials and by coping with changing demand, improve SC agility, SC resilience, and sustainable advantages. SC agility, in keeping the production process running normally and regulating the production capacity, affects SC resilience and sustainable advantage. SC resilience improves sustainable advantage by providing timely product delivery and reliable sales volumes in pandemic conditions. These results provide insights for managers into enhancing the sustainable advantage by improving supply chain agility, supply chain resilience, and supply chain partnerships. This study could contribute and extend the acceptance of previous studies in the context of the manufacturing industry.

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The impact of supply chain collaboration on performance in automotive industry: Empirical evidence

Journal of Industrial Engineering and Management ◽

10.3926/jiem.2835 ◽

2019 ◽

Vol 12 (2) ◽

pp. 241 ◽

Cited By ~ 1

Author(s):

Jamal Ahmed Al-Doori

Keyword(s):

Decision Making ◽

Supply Chain ◽

Information Sharing ◽

Automotive Industry ◽

Electronic Data Interchange ◽

Automotive Sector ◽

Supply Chain Collaboration ◽

Electronic Data ◽

Joint Decision ◽

The Impact

Purpose: Indeed due to global advancement, rapid technological innovation, and enhancing regional influence, supply chain (SC) has become an essential element. Now, competition has shifted from organization to industry level; any disruption can not only disturb organization but also affect the whole industry. Although Pakistan is agriculture land still industry sector is supporting more than half population, especially the automotive sector is the highest growing sector. Due to regional and economic shift toward China and India, this sector is facing numerous problems. Only thirteen large-scale automotive organizations are operational by creating collaboration among them many issues can be resolved. Supply chain collaboration has dogged the performance in various industries and in various regions. The aim of this study is to explore the potential benefits of supply chain collaboration toward achieving operational performance.Design/methodology/approach: This is an empirical investigation conducting among supply chain department of automotive industries in Pakistan. Data were collected from 232 members of the supply chain that include suppliers, manufacturers, and distributors. Factor analysis and multiple regressions through SPSS have been used for data analysis.Findings: The finding of this study reveals that two supply chain management approaches information sharing (IS), joint decision making (JDM) significantly effect, while Electronic Data Interchange (EDI) does not have a significant effect on operational performance.Research limitations: This study consists only three approaches, next study should include more approaches. Secondly, this study is limited to the automotive sector. Practical implications: [This study will help the managers of the automotive industry in making their operation smooth by applying information sharing, joint decision making, and electronic data interchange.Originality/value: First novelty of this study is the implementation of supply chain collaboration for developing country especially for Pakistan. Secondly, this study seed collaboration as communication and include all aspects of communication like formal communication, informal communication.

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