scholarly journals Influential Factors on Customers' Satisfaction of Rural ICT Offices: A Case Study of Lordegan Township in Iran

2019 ◽  
Vol 6 (1) ◽  
pp. 17
Author(s):  
Bijan Khalil-Moghaddam
Keyword(s):  
Development Process ◽  
Sampling Method ◽  
Influential Factors ◽  
Relative Advantage ◽  
Survey Method ◽  
Factors Affecting ◽  
Regression Techniques ◽  
The One ◽  
Cluster Random Sampling

Rural ICT offices (Centers) are one of the initiatives of ICT department in Iran for fulfillment of the rural development process via ICT. Success and effectiveness of these offices depend on the customers' satisfaction regarding the received services. This paper as the one of the first studies in the field of "customers' satisfaction of rural ICT offices" in Iran and the first one in Chahar Mahal va Bakhtiari Province attempts to identify the factors affecting customer satisfaction of ICT offices services in Lordegan Township as a part of Chahar Mahal va Bakhtiari Province. The sample included 39 rural ICT offices (As sample unit) and 272 individuals (As observational unit), who were selected by proportional cluster random sampling method. Survey method was used, and the data was analyzed by correlation and multiple regression techniques. Based on the regression models related to the young and middle-aged groups, 3 variables showed to have significant impact on customers' satisfaction of rural ICT offices in Lordegan Township (Complexity, relative advantage, and educational level) and about the old group, it is deduced that the variable of compatibility has a significant impact on the dependent variable. According to the results, through removing the weaknesses of ICT offices the rural satisfaction of ICT offices can be reinforced.

scholarly journals Influence of Brand Loyalty in Telecommunication Sector in Pakistan

2013 ◽  
Vol 3 (3) ◽  
pp. 188
Author(s):  
Naveed Anjum ◽  
Muhammad Rizwan ◽  
Mubashir Khaleeq ◽  
Hafiz Muhammad Wasif Rasheed
Keyword(s):  
Brand Loyalty ◽  
Service Sector ◽  
Sampling Method ◽  
General Purpose ◽  
Survey Method ◽  
Telecommunication Sector ◽  
Factors Affecting ◽  
Consumer Markets ◽  
Relationship Of ◽  
Self Administered Questionnaire

Brands play a very important role in consumer markets. They bridge a relationship between the consumers and the company. Brand loyalty is a consumer’s preference to purchase a particular product or service at first or repeatedly in a competitive market. The general purpose of this study is to investigate the factors leading to brand loyalty in service sector. Specifically, we are concerned to observe the factors affecting brand loyalty in telecommunication sector of Pakistan. The sample size of 150 is taken through convenient sampling method. The survey method is used to collect the data from the respondents through self-administered questionnaire. The regression analysis approved the significant positive relationship of the proposed factors with brand loyalty. 

scholarly journals Will the Thai ABC Car Owners, Buy a Smart ABC Car? a Case Study in Bangkok Metropolis

2018 ◽  
Vol 7 (3.30) ◽  
pp. 202
Author(s):  
Keerati Sittichainarong ◽  
Aaron Loh ◽  
Preecha Methavasaraphak ◽  
John Barnes
Keyword(s):  
Automobile Industry ◽  
Autonomous Vehicles ◽  
New Technology ◽  
Influential Factors ◽  
Self Identity ◽  
Factors Affecting ◽  
Intent To Purchase ◽  
Intention To Purchase ◽  
Near Future

Thailand is the biggest manufacturer of trucks and cars outside of Japan and China in Asia. Many had reported that "smart" technology especially that which leads towards driverless or autonomous vehicles will be the most important single development that will affect the automobile industry both domestically and globally.  Hence this research is therefore on the readiness of Thai car owners to adopt the new technology and the intention to purchase a smart car in the near future. Specifically, it is a case study on the influential factors affecting the intent to purchase a smart car by owners of a top Japanese brand in Bangkok. A questionnaire survey was conducted on 385 existing car owners of the Japanese brand under consideration in metropolitan areas of Bangkok and the data returned analyzed by multiple linear regression. The outcome of the research pointed towards ‘Self-identity” and ‘Emotional connection’ as the most influential factors towards the intent to purchase a smart car.  

Learning for the workplace: a case study in graduate employees' generic competencies

2005 ◽  
Vol 17 (4) ◽  
pp. 231-242 ◽  
Author(s):  
Ai‐Hwa Quek
Keyword(s):  
Cognitive Skills ◽  
Work Performance ◽  
Survey Method ◽  
Content Type ◽  
Generic Competencies ◽  
Current State ◽  
Successful Work ◽  
The One ◽  
Tertiary Training

PurposeThis study seeks to address empirically the current state of generic competencies considered to be important for successful work performance among Malaysian graduate employees. This study also aims to explain the elements of generic competencies that are needed to complement the tertiary training of students in workplace learning.Design/methodology/approachUsing the survey method, questionnaires (validated by a pilot test and with a Cronbach's alpha of 0.81) were administered to a purposive sample of graduate employees (n=32).FindingsResponses were factor‐analysed and correlated through the Pearson product‐moment correlation procedure. Drawing from the significant correlations ( p<0.01) of the factors extracted, this study highlights interpersonal skills, knowledge‐acquiring skills and flexibility as being highly important in contributing toward success in work performance. Additionally, these graduate employees also expressed value‐improving skills, practical orientation abilities and cognitive skills as being important for successful work performance. These generic competencies are important for enabling Malaysian graduate employees to transfer learning from the classroom to the workplace for success in work performance.Research limitations/implicationsGiven the financial constraints, this study is limited to Malaysian graduate employees. Therefore, the generalisability of the results is limited to other situations that are similar to the one discussed in this study.Originality/valueIn the Malaysian context, tertiary training probably needs to consider the development of generic competencies in students so as to enable them to transfer tertiary learning to meet the changing demands of the workplace when they graduate. In this direction additional research is recommended in Malaysia so that graduates can be better trained to contribute successfully in the workplace.

scholarly journals Effect on Brand Loyalty in Mobile Phone Purchasing (A Case Study In Bahawalpur, Pakistan)

2017 ◽  
Vol 7 (1) ◽  
Author(s):  
Hafiz Muhammad Wasif Rasheed ◽  
Muhammad Khalid Anser
Keyword(s):  
Mobile Phone ◽  
Brand Loyalty ◽  
Service Sector ◽  
General Purpose ◽  
Survey Method ◽  
Factors Affecting ◽  
Consumer Markets ◽  
Relationship Of ◽  
Self Administered Questionnaire

Brands are the key to sales increase in consumer markets. They make a relationship between the consumers and the company. Brand loyalty is a consumer’s preference to purchase a particular product or service at first or repeatedly in a competitive market. The general purpose of this study is to investigate the factors leading to brand loyalty in service sector. Specifically, we are concerned to observe the factors affecting brand loyalty in mobile phone purchasing in Bahawalpur, Pakistan. The sample size of 150 is taken through convenient sampling method. The survey method is used to collect the data from the respondents through self-administered questionnaire. The regression analysis approved the significant positive relationship of the proposed factors with brand loyalty. 

scholarly journals Investigating Factors Affecting Consumers’ Intentions to Use Online Food Delivery Services During Coronavirus (COVID-19) Outbreak in Jabodetabek Area

The Winners ◽  
2021 ◽  
Vol 22 (1) ◽  
Author(s):  
Rano Kartono ◽  
Jane Kartika Tjahjadi
Keyword(s):  
Data Collection ◽  
Mobile Applications ◽  
Perceived Risk ◽  
Sampling Method ◽  
Reasoned Action ◽  
Food Delivery ◽  
Relative Advantage ◽  
Intention To Use ◽  
Factors Affecting ◽  
Delivery Services

Currently, mobile applications are rapidly developing. One of the most frequently used services by society is online food delivery services. The research intended to scrutinize aspects affecting intentions to use online food delivery services during extraordinary event, like Coronavirus (COVID-19) outbreak in Jabodetabek (Jakarta metropolitan) area. The research adopted TRA (Theory of Reasoned Action) that integrated perceived trustworthiness, perceived relative advantage, perceived risk and attitude toward using to give insights on factors affecting consumers’ intention when using online food delivery services. The data collection was conducted through quantitative, non-probability, purposive sampling method using online questionnaires, that were spread out to all people who have experienced in using online food delivery services at least once, during COVID-19 outbreak (Feb-May 2020). In total, there were valid 127 questionnaires used to analyze the data variables using PLS-SEM method through SMART-PLS 2.0 M3 software. The results find that perceived trustworthiness, perceived relative advantage and perceived risk positively affect consumers’ attitudes toward using. Perceived trustworthiness and attitude toward using positively affects intention to use online food delivery services during Coronavirus outbreak in Jabodetabek area. However, perceived risk negatively affects intention to use online food delivery services during Coronavirus (COVID-19) outbreak in Jabodetabek area.

scholarly journals Adoption of 3D printing technology: an Innovation Diffusion Theory perspective

2019 ◽  
Vol 7 (1) ◽  
pp. 87-103 ◽  
Author(s):  
Zericho R Marak ◽  
Ashish Tiwari ◽  
Shalini Tiwari
Keyword(s):  
3D Printing ◽  
Diffusion Theory ◽  
New Technology ◽  
Ease Of Use ◽  
Consumer Electronics ◽  
Relative Advantage ◽  
Survey Method ◽  
Printing Technology ◽  
Factors Affecting ◽  
3D Printing Technology

While every new technology faces multiple challenges during market penetration, some technologies could be viewed by the adopters very differently than most others. The 3D Printing also called as Additive Manufacturing (AM), has been in the market for over a decade now, and is touted to be the next revolution in the industry. Technology has found wide applications in various industries, such as consumer electronics, automotive, medical devices, manufacturing and among many others. However, less is known with regards to the adoption and diffusion of 3D Printing technology, especially from the emerging economies. Using a survey method, this study aims to examine the adoption of 3D Printing technology in select industries in India. We found Relative Advantage, Ease of Use and Trialability to be significant. Whereas, Compatibility and Observability emerged as non-significant. We also explored the challenges with respect to 3D Printing Adoption. The knowledge of the major challenges along with the significant factors affecting adoption can help the manufacturers and suppliers of 3D Printing technology to focus on for increasing the rate of adoption.

scholarly journals Research on a Trustworthiness Measurement Method of Cloud Service Construction Processes Based on Information Entropy

Entropy ◽  
2019 ◽  
Vol 21 (5) ◽  
pp. 462 ◽  
Author(s):  
Gao Tilei ◽  
Li Tong ◽  
Yang Ming ◽  
Jiang Rong
Keyword(s):  
Information Entropy ◽  
Measurement Method ◽  
Development Process ◽  
Cloud Service ◽  
Influential Factors ◽  
Cloud Services ◽  
Computing Model ◽  
Hierarchy Model

The popularity of cloud computing has made cloud services gradually become the leading computing model nowadays. The trustworthiness of cloud services depends mainly on construction processes. The trustworthiness measurement of cloud service construction processes (CSCPs) is crucial for cloud service developers. It can help to find out the causes of failures and to improve the development process, thereby ensuring the quality of cloud service. Herein, firstly, a trustworthiness hierarchy model of CSCP was proposed, and the influential factors of the processes were identified following the international standard ISO/IEC 12207 of the software development process.Further, a method was developed combined with the theory of information entropy and the concept of trustworthiness. It aimed to calculate the risk uncertainty and risk loss expectation affecting trustworthiness. Also, the trustworthiness of cloud service and its main construction processes were calculated. Finally, the feasibility of the measurement method were verified through a case study, and through comparing with AHP and CMM/CMMI methods, the advantages of this method were embodied.

Using Fuzzy Preference Relations to Predict the Success Possibility of Assistive Input Devices for Disabled Implementation

2013 ◽  
Vol 647 ◽  
pp. 905-911 ◽  
Author(s):  
Ching Tien Shih ◽  
Shu Chen Hsu ◽  
Ching Hsiang Shih
Keyword(s):  
Influential Factors ◽  
Decision Makers ◽  
Factors Affecting ◽  
Input Devices ◽  
Preference Relations ◽  
Priority Weights ◽  
Fuzzy Preference Relations ◽  
Remedial Actions ◽  
Fuzzy Preference

This study proposes an analytic hierarchical prediction model based on consistent fuzzy preference relations to help the organizations become aware of the essential factors affecting the implementation Assistive Input Devices (AID). Pairwise comparisons are used to determine the priority weights of influential factors and the ratings of success or failure outcomes amongst decision makers. The subjectivity and vagueness in the prediction procedures are dealt with using linguistic terms quantified in an interval scale [0, 1]. Then predicted success/failure values are obtained to enable organizations to decide whether to initiate knowledge management, inhibit adoption or take remedial actions to increase the possibility of successful AID for disabled. This proposed approach is demonstrated with a real case study involving seven influential factors assessed by eleven evaluators solicited from a special school located in Taiwan.

scholarly journals RESPONDENTS’ AREA OF PREFERENCE WHEN DISASTER STRIKES: A CASE STUDY OF CAMERON HIGHLAND

2019 ◽  
Vol 17 (10) ◽  
Author(s):  
Noor Suzilawati Rabe ◽  
Mohd Ramzi Mohd Hussain ◽  
Izawati Tukiman ◽  
Ismawi Zen ◽  
Rahsidi Sabri Muda ◽  
...  
Keyword(s):  
Risk Management ◽  
Data Analysis ◽  
Random Sampling ◽  
Residential Area ◽  
Survey Method ◽  
Disaster Data ◽  
Demographic Background ◽  
Cluster Random Sampling ◽  
Selection Of

Disaster can be understood as the probability or threat of quantifiable damage, injury, liability, loss, or any other negative occurrence that is caused by external or internal vulnerabilities that required an immediate action. Therefore, this study intends to understand respondents’ preferences of location when disaster strikes their settlements/ villages. Their responses are important to indicate their preparedness when facing disaster. Data collection was employed using the questionnaire survey method to the 11 villages. The selection of population was based on a cluster random sampling to ensure equal probability chances weregiven to every individual in every village. A total of 847 responses were able to be used for data analysis. The results show that the respondents’ knowledge on safe location was influenced by their demographic background. In addition, their experience with disasters and residential area also influenced their area of preference to seek refuge in the event of a disaster. Thus, an active promotion of such information related to risk management and reduction should be varied to cater the unique characteristics of the population.

scholarly journals KETAHANAN PANGAN IKANI PADA RUMAH TANGGA PERIKANAN TANGKAP LAUT SKALA KECIL: Kasus Desa Gebang Mekar, Kabupaten Cirebon

2017 ◽  
Vol 4 (1) ◽  
pp. 45
Author(s):  
Risna Yusuf ◽  
Tajerin Tajerin
Keyword(s):  
Food Security ◽  
Random Sampling ◽  
Sampling Method ◽  
Primary Data ◽  
Survey Method ◽  
Small Scale ◽  
Chi Square ◽  
Asset Value ◽  
The Government

Penelitian ini bertujuan untuk menganalisis faktor-faktor yang berhubungan dengan ketahanan pangan ikani rumah tangga perikanan tangkap laut skala kecil. Metode Survei digunakan dalam penelitian ini. Responden dipilih dengan menggunakan metoda proportional random sampling berdasarkan jenis alat tangkap. Data yang digunakan adalah data primer yang diperoleh dari hasil wawancara. Analisis data dilakukan dengan menggunakan pendekatan statistik non-parametrik Chi-Square. Hasil penelitian menunjukkan bahwa peubah pendidikan, budaya makan ikan, nilai aset dan pendapatan berhubungan positif dan nyata dengan tingkat ketahanan pangan ikani rumah tangga perikanan. Pemerintah diharapkan terus mendorong upaya peningkatan ketahanan pangan terutama pangan ikani dengan lebih mengkaitkan arah kebijakan dan programnya dengan upaya peningkatan pendidikan dan pengetahuan akan pangan dan gizi pada rumah tangga perikanan tangkap laut skala kecil, peningkatan pendapatan dan peningkatan aset rumah tangga. Tittle: Fisheries Food Security on Household of the Small-scale Marine Fisher: Case Study in the Gebang Mekar Village, Cirebon District, West Java.The purpose of this research was to assess the factors that relate with fisheries food security at small - scale marine fisher. Research was conducted using survey method. Respondents were chosen using proportional random sampling method based on types of fishing gears. The research was using primary data based on interview and analysis used Chi-square approach. Results showed that education, habits in consumption, asset value and income of fisheries household significantly related with fisheries food security at small-scale of marine fisheries household. Therefore, the government has to push on fisheries food security improvement forward into policy and program education and knowledge of food and nutrient at small-scale marine fisher’s household, increase income and economic asset of the fisher.

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