scholarly journals Business Process versus Human Resources Performance

2021 ◽  
Author(s):  
Jozef Stašák ◽  
Eva Škorvagová
Keyword(s):  
Quantitative Analysis ◽  
Expert System ◽  
Human Resources ◽  
Qualitative Analysis ◽  
Business Process ◽  
Business Processes ◽  
Employee Performance ◽  
Semantic Networks ◽  
Psychological Aspects ◽  
Reference Databases

The contribution deals with qualitative and quantitative analysis of relationship between business processes performance to be investigated (hereinafter BP) versus performance of employees who are interested in that BP functionality hereinafter known as Employees). The qualitative analysis deals with human resources performance psychological aspects, while the quantitative analysis is closely related to BP and Employee performance quantification and modelling. On one hand, the qualitative analysis describes psychological aspects concerned to human resources and the investigated BP performance. On the other hand, the contribution deals with quantifying those relationships with use of linguistic sets, which create basis of business process linguistic modelling (BPLM) approach as well. The PBPL (Principle Business Process Linguistic) Equation is applied in order to create a conceptual model of the objective oriented expert system, which operates over the knowledge base, which contains adequate semantic networks (SNWs| and reference databases (RDBs), while an appropriate inference engine is applied for user communication with that expert system too.

scholarly journals Employee Performance Measurements at ‘Aisyiyah Klaten Hospital using the Human Resources Scorecard approach

2021 ◽  
Vol 16 (1) ◽  
pp. 47-54
Author(s):  
Siti Kundariyah ◽  
Heru Kurnianto Tjahjono ◽  
Qurratul Aini ◽  
Winny Setyonugroho
Keyword(s):  
Human Resources ◽  
Human Resource Management ◽  
Human Resource ◽  
Business Process ◽  
Performance Indicators ◽  
Employee Performance ◽  
Financial Perspective ◽  
Customer Perspective ◽  
Process Perspective ◽  
Internal Business Process

Background: The rapid development of health services is a challenge for hospitals in facing the increasingly open and accessible competition. Good human resource management is needed to increase the productivity of an organization. One of the strategies to increase productivity and improve human resource management is to use an integrated and comprehensive employee performance measurement. This research measured employee performance using the Human Resources Scorecard (HRSC) approach based on several conditions. HRSC is a Balanced Scorecard with a Human Resources (HR) approach where Key Performance Indicators (KPI) are based on 4 (four) perspectives: Financial Perspective, Customer Perspective, Internal Business Process Perspective, and Learning and Growth Perspective. Method: This study used a quantitative approach with a cross-sectional survey research design. Data collection methods included questionnaires, document review, and Consensus Decision Making Group (CDMG). The research population was 256 employees of the ‘Aisyiyah Hospital Klaten.  Samples were determined using non-probability sampling technique with a purposive sampling method of 100 respondents. Results: The results showed that overall employee performance was good, with a score of 4.03. Based on Key Performance Indicators for each perspective, the internal business process perspective of employee performance was very good, with a score of 1.24. The financial perspective of employee performance was good with a score of 0.8, while the customer perspective of employee performance was good, with a score of 1.19. Finally, the learning and growth perspective of employee performance was good, with a score of 0.8. Conclusion: With the HRSC approach, the overall performance results of the ‘Aisyiyah Klaten Hospital employees were good.

scholarly journals International Real Estate Review

2006 ◽  
Vol 9 (1) ◽  
pp. 153-166
Author(s):  
Kiran Kumar Naidu ◽  
◽  
Chris Heywood ◽  
Richard Reed ◽  
◽  
...  
Keyword(s):  
Quantitative Analysis ◽  
Real Estate ◽  
Human Resources ◽  
Business Processes ◽  
Qualitative And Quantitative Analysis ◽  
Business Process Outsourcing ◽  
Qualitative And Quantitative ◽  
Corporate Real Estate ◽  
Analyze Data

Business process outsourcing (BPO) is transforming Western companies’ corporate real estate (CRE) requirements. When business processes move to a developing country there are consequences for that country’s CRE practice. This paper considers the effects of western BPO on Indian CRE. Qualitative and quantitative analysis was used to analyze data from a survey of professionals operating in Indian CRE. Location issues, quality of workspace, and the availability of human resources were identified as important in establishing BPO activities in India. Suburban, and campus or built-to-suit facilities, were increasingly preferred locations and styles of workplace that were transforming Indian CRE practice. Also, the effect of western BPO was impacting on the types of CRE services being offered. With the continuing growth in BPO to ‘secondary cities’ the transformational effects on local CRE practice are likely to spread and further transform CRE practice in India.

The Financial Related Analysis on Sales Management and Human Resources by Means of BI Type Solutions

2013 ◽  
pp. 12-34
Author(s):  
Luminita Serbanescu ◽  
Magdalena Radulescu
Keyword(s):  
Human Resources ◽  
Business Process ◽  
Decision Process ◽  
Process Management ◽  
Business Processes ◽  
Market Competition ◽  
Knowledge Society ◽  
Sales Management ◽  
Competition Advantage ◽  
It Systems

All companies need information in order to make decisions. There is usually too much data spread in the IT systems of the company, but transforming the data into information that can be analyzed in order to make decisions is a difficult process. Considering the demands imposed by the knowledge society, each organization strives to become an intelligent organization and, by the means of new and innovative Business Intelligence(BI) strategy, to gain a market competition advantage. The new BI era integrates information into the decision process through the means of decision services, relates business processes to business rules that may be changed at any time, and integrates BI benefits to capabilities provided by teamwork, cooperation, and business process management. In this article, the authors present a BI solution, implemented through QlikView Application, thanks to which it is possible to analyse the employee expenses and for management sales.

Business Process Design Meets Business Practices through Enterprise Patterns

2016 ◽  
pp. 1249-1266
Author(s):  
Carmelo Ardito ◽  
Ugo Barchetti ◽  
Antonio Capodieci ◽  
Annalisa Guido ◽  
Luca Mainetti
Keyword(s):  
Human Resources ◽  
Business Process ◽  
Business Processes ◽  
Knowledge Workers ◽  
Virtual Enterprise ◽  
Business Practices ◽  
Enterprise 2.0 ◽  
Business Process Design ◽  
Organizational Issues

Every day companies deal with internal problems in order to manage human resources during the execution of business processes. The ability to quickly identify and rapidly apply effective business practices to recurring problems becomes crucial in order to improve the efficiency of the organization. To seize the opportunity of adapting their business practices to emerging organizational forms (Extended Enterprise, Virtual Enterprise) and to reuse the expertise of knowledge workers – who are central to an organization's success – companies are required to face several challenges. This paper presents a set of business patterns useful in resolving emerging organizational issues to support the activities of knowledge workers, increase their productivity and their ability to find the information they need, and enable collaboration with colleagues without changing their habits. Also it describes a real case study and a software system that allows companies to introduce these business patterns in the workplace, adopting an Enterprise 2.0 approach.

Managing E-Collaboration Risks in Business Process Outsourcing

2011 ◽  
pp. 424-429
Author(s):  
Anne C. Rouse
Keyword(s):  
Human Resources ◽  
Business Process ◽  
Customer Value ◽  
Business Processes ◽  
World Market ◽  
Business Process Outsourcing ◽  
Customer Support ◽  
Reduced Costs ◽  
External Vendors ◽  
Back Office

A marked development in the last decade has been the growth of “virtual organizations” (or “extended enterprises”), where a network of service supplier and vendor firms cooperates to create customer value. One form of cooperation is described as business process outsourcing (BPO). A business process involves several interrelated activities performed with the goal of generating customer value. Because of the growth in e-collaboration tools, it is now possible for firms to outsource even core business processes to external vendors. Examples of processes typically outsourced include logistics, customer support, human resources, and back-office accounting functions. BPO and the value networks created by vendors and purchasers hold the promise of substantial business benefits associated with specialization and scale. These include reduced costs, greater business flexibility, and higher service quality. According to the Gartner Group, the world market for BPO services is likely to increase from $100 billion in 2002 to $173 billion by 2007(Gartner, 2004).

Managing E-Collaboration Risks in Business Process Outsourcing

2009 ◽  
pp. 992-999
Author(s):  
Anne C. Rouse
Keyword(s):  
Human Resources ◽  
Business Process ◽  
Customer Value ◽  
Business Processes ◽  
World Market ◽  
Business Process Outsourcing ◽  
Customer Support ◽  
Reduced Costs ◽  
External Vendors ◽  
Back Office

A marked development in the last decade has been the growth of “virtual organizations” (or “extended enterprises”), where a network of service supplier and vendor firms cooperates to create customer value. One form of cooperation is described as business process outsourcing (BPO). A business process involves several interrelated activities performed with the goal of generating customer value. Because of the growth in e-collaboration tools, it is now possible for firms to outsource even core business processes to external vendors. Examples of processes typically outsourced include logistics, customer support, human resources, and back-office accounting functions. BPO and the value networks created by vendors and purchasers hold the promise of substantial business benefits associated with specialization and scale. These include reduced costs, greater business flexibility, and higher service quality. According to the Gartner Group, the world market for BPO services is likely to increase from $100 billion in 2002 to $173 billion by 2007(Gartner, 2004).

scholarly journals AN ANALYSIS OF THE EFFECTIVENESS ATTENDANCE ASSESSMENTS ON THE PERFORMANCE OF EMPLOYEES AT KPRI ‘BETIK’ GAWI KOTA BANDAR LAMPUNG

Jurnal AKTUAL ◽  
2020 ◽  
Vol 17 (2) ◽  
pp. 82
Author(s):  
Yugestina Yugestina
Keyword(s):  
Quantitative Analysis ◽  
Qualitative Analysis ◽  
Employee Performance ◽  
Positive Influence ◽  
Sampling Techniques ◽  
Employee Productivity ◽  
Probability Sampling ◽  
The Republic ◽  
Relationship Of ◽  
The Relationship

This study aims to determine the effect of attendance assessments on the performance of employees and administrators at KPRI Betik Gawi Kota Bandar Lampung. This study uses a qualitative analysis approach (used to find out how the relationship of the influence of motivation on employee productivity of the Republic of Indonesia Employee Cooperative) and quantitative analysis (used to determine how much influence the absenteeism assessment on employee performance). Samples in this study used non-probability sampling techniques. Based on the results of the analysis it was concluded that there was a positive influence between the analysis of the effectiveness of attendance assessments on employee performance at KPRI Betik Gawi Kota  Bandar Lampung.

scholarly journals PENGARUH REKRUTMEN DAN PENEMPATAN TERHADAP KINERJA PEGAWAI PADA KANTOR PELAYANAN PERBENDAHARAAN NEGARA (KPPN) PEMATANGSIANTAR

2019 ◽  
Vol 5 (1) ◽  
pp. 77-88
Author(s):  
Nurul Safika Agus ◽  
Darwin Lie ◽  
Efendi Efendi ◽  
Julyanthry Julyanthry
Keyword(s):  
Quantitative Analysis ◽  
Qualitative Analysis ◽  
Significant Influence ◽  
Employee Performance ◽  
Secondary Data ◽  
Research Data ◽  
Primary Data

The objective of this research was to test the influence of recruitment and placement to employee performance in a simultaneous and partial. The population used in this research are 23 employee. Research data were primary data and secondary data. Data were throught questionnaires, interviews, and documentaries. Analyzing method used was Qualitative Analysis and Analysis Quantitative. Quantitative Analysis proceed with application of SPSS version 21. The finding of this research and hypotesis test showed that recruitment and placement had significant influence to the employee performance partially and simultaneously. Keywords: Rekruitmen, Placement, and Employee Performance

scholarly journals THE EFFECT OF HUMAN RESOURCES DEVELOPMENTAND WORK ABILITY ON EMPLOYEE PERFORMANCE IN THE DEPARTMENT OF HOUSING AND SETTLEMENTS AREA OF KAUR REGENCY

2020 ◽  
Vol 1 (2) ◽  
pp. 73-83
Author(s):  
Merwan Afrizal ◽  
Ahmad Soleh ◽  
Meiffa Herfianti
Keyword(s):  
Data Analysis ◽  
Quantitative Analysis ◽  
Linear Regression ◽  
Human Resources ◽  
Human Resource Development ◽  
Work Ability ◽  
Employee Performance ◽  
Collection Method ◽  
Regression Methods ◽  
Settlement Areas

This study aims to analyze the effect of human resource development and work ability on employee performance in the Department of Housing and Settlements Area of Kaur Regency. Data collection method is by distributing questionnaires to 43 employees. Data analysis used was quantitative analysis, with multiple linear regression methods, determination test, t test and F test. The results showed that the development of human resources and work ability had a positive and significant  effect simultaneously on employee performance in the Department of Housing and Settlement Areas of Kaur Regency.

scholarly journals Factors of the Work of National and Foreign Heads of the Pre-school Institutions with International Projects

Pedagogika ◽  
2015 ◽  
Vol 120 (4) ◽  
pp. 180-191
Author(s):  
Dainora Zakutauskienė
Keyword(s):  
Quantitative Analysis ◽  
Foreign Language ◽  
Human Resources ◽  
Qualitative Analysis ◽  
Development Process ◽  
School Education ◽  
The Other ◽  
Main Obstacle ◽  
Factors Influencing ◽  
International Projects

The article reviews the attitude of the heads of pre-school institutions towards the experience of working with international projects. Pre-school education is specific by its functions and is of pivotal importance in forming the potential of the state’s human resources. Attendance in activities of international projects opens important opportunities to pre-school education establishments, while on the other hand requires due professional abilities of the leaders. Factors stimulating the participation of pre-school institutions in international projects are emphasized along pointing out the obstacles of taking part in activities of international projects. Improvements of the projects activities abilities of the heads of pre-school institutions are researched. Increasing importance of engagement of pre-school institutions in activities of international projects made the raise for the research of the problem: what are the factors of the work with international projects by the heads of pre-school institutions? The aim of research is to reveal the factors influencing on the work of national and foreign heads of the pre-school institutions with the international projects. The object of research is the factors of participation of the heads of pre-school institutions in international projects. Methods of the research: quantitative analysis – interviewing of Lithuania’s heads of pre-school institutions; qualitative analysis – standard (via questionnaire) interviewing of the Lithuanian, Slovenian, Swedish heads of pre-school institutions; statistical analysis. Quantitative analysis has showed that Lithuanian heads of pre-school institutions are stimulated to attend the international projects by the challenge of acquiring new skills, improvement of development process and project activities abilities. Results of the qualitative analysis revealed the following factors motivating the work of the heads of pre-school institutions with the international projects: acquiring new experience, improvement of development process and leaders’ project activities abilities as well as co-operation on the international level. The main obstacle preventing from the work with the international projects revealed in both quantitative and qualitative analysis is the language barrier. According to respondents more active work in international projects could be supported through arrangements of various tutorial seminars including seminars for foreign language improvement. The conclusion based on the results of qualitative analysis may be drawn that active experience gained by participating in the activities of international projects strengthens leader’s position and creates positive conditions for divided leadership at a pre-school institution as well as predetermines the motivation of working with international projects.

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