scholarly journals Adopción del comercio electrónico en el turismo de nieve y montaña: análisis de la presencia web de las estaciones de esquí a través del Modelo eMICA

2016 ◽  
pp. 113 ◽  
Author(s):  
Natalia Daries-Ramon ◽  
Eduard Cristóbal-Fransi ◽  
Eva Martín-Fuentes ◽  
Estela Mariné-Roig

El papel de las Tecnologías de la Información y la Comunicación (TIC) en la gestión empresarial constituye actualmente un tema de creciente interés tanto para académicos como para profesionales. La Web 2.0 se ha revelado como una importante fuente de innovación que contribuye al desempeño organizacional y a la mejora de la competitividad de las empresas del sector turístico. A pesar de ello, se han encontrado evidencias que revelan las dificultades para la adopción de estas tecnologías en algunas empresas del sector turístico y su aplicación para un efectivo comercio electrónico. De acuerdo con lo anterior, el objetivo de este trabajo es analizar la implantación y uso de las herramientas de comercio electrónico en las estaciones de esquí de España y Andorra a través de la metodología eMICA (Extended Model of Internet Commerce Adoption), para identificar las oportunidades derivadas del uso de las herramientas Web 2.0 y mejorar las carencias detectadas para conseguir una gestión más competitiva.

2021 ◽  
Vol 13 (21) ◽  
pp. 11972
Author(s):  
Maria García-García ◽  
María Victoria Carrillo-Durán ◽  
Jose Maia

This study aims to determine the maturity of the websites of Portuguese small and mid-sized enterprises (SMEs) as a basic form of digital communication in the sequential process of incorporation of e-commerce. The starting premise is that there is a relationship between the level of maturity reached in the SMEs’ websites as digital tools that allow firms to communicate effectively, and the adoption of e-commerce. To study this, a representative sample of 381 SMEs located in Portugal and selected through stratified random sampling was analysed. To assess the degree of maturity of the websites, a sequential validation model, the extended model of internet commerce adoption (E-MICA), was applied. This information was crossed with some descriptive variables such as the volume of business, the location, the number of employees, and the sector of activity of the SMEs. The results showed that, in general terms, there predominant websites that limit their interaction to promoting products and services thus present a low level of maturity. While the sector of activity, the volume of income, and the location of the firm are decisive for the maturity of the websites as a form of digital communication in the process of incorporating e-commerce, the number of employees is not.


2021 ◽  
Vol 14 (4) ◽  
pp. 1-21
Author(s):  
Eduard Cristobal-Fransi ◽  
José Ramón-Cardona ◽  
Natalia Daries ◽  
Antoni Serra-Cantallops

In terms of destination image, museums represent a tourism resource of the first magnitude. However, just as the information available online influences visitors’ decision-making about destinations, the internet is also fundamental in promoting and attracting visitors to museums. For that reason, we sought to analyse the online presence of museums in the seven most visited cities in Spain. To examine the museums’ websites, we developed an integrative model based on web content analysis (WCA ) and the extended model of internet commerce adoption (eMICA) that we applied to 77 publicly and privately run museums in Spain. Both WCA and the eMICA indicated that, despite their great economic and touristic scope, museums in Spain's most visited cities tend to mismanage their online presence and communication. We thus tentatively attributed the online presence of museums in Spain to type of museum management and several city-related parameters as explanatory variables. Multiple linear regressions of the variables revealed that, under public management, museums have had better online presence, while their respective cities have attracted more tourists. Those findings imply that museums still have a long way to go when it comes to facilitating effective communication and interaction with their target public, which we address in relation to the study's limitations and directions for future research.


2016 ◽  
pp. 171 ◽  
Author(s):  
Óscar García Lastra ◽  
Gregorio Escalera Izquierdo

<p>En el presente estudio se realiza un análisis longitudinal, entre las temporadas 2009-10 y<br />2013-14, de los sitios Web de las Estaciones de Esquí y Montaña de España, Andorra y Pirineo<br />de Francia, adaptando el modelo eMICA (Extended Model of Internet Commerce Adoption)<br />planteado por los autores Burgess y Cooper (2000) y adaptado por García y Escalera (2008).<br />Un método de carácter exploratorio, que recoge las características y funcionalidades que el<br />sitio Web de una estación de esquí y montaña debe tener. Los resultados son heterogéneos, y<br />siguen mostrando un bajo grado de madurez funcional.</p>


2021 ◽  
Vol 58 (1) ◽  
pp. 3705-3713
Author(s):  
Kanokpatch Koprasert, Nittaya Ngamyingyong, Jemine Settheerathan

This research aims were to; 1) to develop an online marketing channel for safe vegetable in Thailand. The research model was mixed methods. The theory of Extended Model of Internet Commerce Adoption (eMICA) was used as a research framework. The research area was Nakhon Pathom Province. The sample group was divided into 3 groups as follows; 1) 30 smart farmers who grow safe vegetables; 2) People who are involved in the safe vegetable business, including entrepreneurs and academics, were 10 people by using a specific randomization and 3) 400 people of online consumers by using simple randomization. The tools used were semi-structured interviews and questionnaires. Then analyze the results for the development of online marketing channels. The research found that farmers had online marketing channels sorted by their sales as follows; Facebook 16 users, Instagram 5 users, online orders 7 users and Shopee 2 users. The results of the trial are sold through online marketing channels, when comparing the highest efficiency was Facebook channel where customers can reach at 78.23% and generate the most income at 68.15 percent. Research findings on shipping, packaging, and consumer behavior are emerging in the process of developing online marketing channels  


2020 ◽  
Vol 16 (3) ◽  
pp. 542-561
Author(s):  
Natalia Daries ◽  
Eduard Cristobal-Fransi ◽  
Berta Ferrer-Rosell

As a sports activity with immense tradition, current offerings and future prospects, golfing represents a first-rate tourist resource. In choosing golfing destinations, tourists rely upon information that is available online, just as consumers do in making decisions about any resource. Thus, in our study, we sought to profile the internet presence of golf courses in Catalonia, as well as the maturity of their e-commerce. To that end, we developed an integrated model for analysing the websites of golf courses: one based on web content analysis and structured with four dimensions (i.e., information, communication, e-commerce and additional functions) and the phases of the extended model of internet commerce adoption (eMICA). Applied to all golf courses in Catalonia that operate websites, the model revealed that, despite the sport’s great importance to the local economy and tourism, the golf courses do not have an adequate online presence or sufficient platforms for communication. The present work includes information on its theoretical contribution, implications for management, limitations and future lines of research.


Author(s):  
Dong Hee Shin

By expanding the technology acceptance model, this study analyzes the consumer purchasing behaviors with virtual currency in Web 2.0 drawing data from 311 users. This study focuses on which variables influence the intention to transact with virtual currency in Web 2.0. Individuals’ responses to questions about attitude and intention to transact in Web 2.0 were collected and combined with various factors modified from the technology acceptance model. The results of the proposed model show that subjective norm is a key behavioral antecedent to use virtual currency. In the extended model, subjective norm’s moderating effects on the relations among the variables are found significant. The new set of variables can be virtual environment-specific factors, playing as enhancing factors to attitudes and behavioral intention in Web 2.0 transactions. This study provides a more intensive view of Web 2.0 system users and is an important step towards a better understanding of the consumer behavior in Web 2.0.


2007 ◽  
Vol 4 (2) ◽  
pp. 101
Author(s):  
Nor Azzyati Hashim ◽  
Mardziah Hashim ◽  
Rogayah Abdul Majid

The development of business-to-business electronic commerce marketplaces (B2B e-marketplaces) has influenced the way businesses are conducted. The emergence of many types of e-marketplaces together with the increase use of e-marketplaces allows many organizations to become e-market makers in the electronic commerce environment. Nonetheless, too many B2B e-marketplaces could become a challenge with e-marketplaces have shown numerous successes and failures since early existence. With this background, this pap er discusses the characteristics and success factors of B2B e-marketplaces offered in Malaysia. A content analysis ofe-marketplace websites using the integrated model from the Extended Model of Internet Commerce Adoption (eMICA) and the Internet-Based B2B Stages of Growth enabled an examination of type, ownership, B2B features and B2B stages of growth. A few e-marketplaces were then selected as case studies to identify the success factors based on the Framework of the Critical Success Factors Analysis fo r E-Marketplaces. Overall, Malaysia B2B public e-marketplaces have shown positive growth development stages across time with high adoption of e-commerce website features. In addition,factors of strategic, functional, technology, build liquidity, create value and others were also essential for t e success of the e-marketplaces. Indeed, good marketing strategies, multiple income streams, value added information services and government initiatives are among keys to success.


2018 ◽  
Vol 9 (1) ◽  
pp. 114
Author(s):  
Choi Sang Long ◽  
Joseph Wee-Siong Hii ◽  
Tan Owee Kowang ◽  
Goh Chin Fei ◽  
Nor Radhiha Abd Rashid

This paper examined the website quality of travel agencies in Malaysia. The extended Model of Internet Commerce Adoption (eMICA) is used to measure the research objectives. Travel agencies from Johor, the south most state in Malaysia are chosen as research sample in this study. The findings shows that travel agencies have websites which successfully provide basic information such as telephone number, address, email address, contact person, fax number and travel agency background but lack of reservation information. The majority of travel agencies (82.2%) that are analysed in this study are at Stage 2.


Author(s):  
Coralie Haller ◽  
Daria Plotkina

Wine consumption becomes more informed, smart, and connected. A website is a vitrine for wineries providing better visibility and higher attractiveness toward visitors, buyers, and business partners. Due to the increasing competition on the wine market, it is important to assess the digital development of wineries. Yet, there is no common instrument to evaluate website development of wineries. This research aims to create an evaluation grid adapted for European wineries website based on the extended Model of Internet Commerce Adoption (eMICA) and the model of Davidson. The grid comprises 108 attributes organized under eleven dimensions. A quantitative methodology based on a questionnaire was developed to evaluate user-experience of wineries websites of 255 consumers. This approach allowed to validate a grid that might be used to analyze and benchmark the digital advancement within the specific context of the French wine industry.


2018 ◽  
Vol 10 (8) ◽  
pp. 2920 ◽  
Author(s):  
Eduard Cristobal-Fransi ◽  
Natalia Daries ◽  
Antoni Serra-Cantallops ◽  
José Ramón-Cardona ◽  
Maria Zorzano

The impacts of climate change are affecting ski tourism in Europe’s southernmost ski resorts, such as those in France, and Spain. This is leading to changes in the scheduling of activities which, in turn, imply changes in how ski resorts are managed. The main aim of this work is to analyze whether ski resort websites are developing an effective marketing strategy and if they are adapted to e-commerce and the needs of contemporary society, including the adaptations needed to better face climate change and the stagnation the sector is suffering. In order to achieve this, we have developed a model to analyze ski resort websites; it is based on web content analysis, taking four factors into account: information, communication, e-commerce, and additional functions. We will, secondly, apply the eMICA (Extended Model of Internet Commerce Adoption) methodology to analyze the maturity of such e-commerce activities in ski tourism. Fifty-two ski resorts in Spain and 173 in France were analyzed. Results show that, while alpine ski resorts in general, and those in France in particular, are better prepared, resorts still have to facilitate more effective communication and interaction with their target public. A minority of resorts provide information on environmental certifications and snowmaking.


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