scholarly journals ORGANIZATIONAL CONFLICT: IS WHAT WE LOOK AT OR THE PERSPECTIVE WE LOOK FROM MORE IMPORTANT?

2021 ◽  
Vol 9 (21) ◽  

This study examined organizational conflict using two alternative research methods. In Study I qualitative data was raised via interviews on workplace conflicts from 40 faculty members and research assistants employed in a public university. In Study II vignettes of conflict scenarios were presented to participants and data were raised from 170 graduate and doctorate students. Vignettes differed in terms of the perspective it assumed; consisting of the subordinate, manager, and the neutral observer perspective. Participants were asked to report their affective reactions (negative and positive), conflict management style (collaborating, compromising, accomodating, avoiding and competing) and ethical evaluations (employee and manager) with regards to the vignettes. Content analysis of interviews revealed that injustice, differences of opinions and miscommunication were among the most frequently reported themes of conflict. Variance analyses were carried out for the vignette study on the above mentioned dependent variables. Main effect of perspective was found for most of the variables, such that subordinate perspective participants experienced higher levels of negative affect in reponse to the conflict; neutral perspective reported higher levels of the use of compromising strategy while subordinate perspective had significantly higher levels of avoiding, accomodating, and competing. In terms of the ethical evaluations of the subordinate and manager characters of the scenarios, each perspective perceived itself as more ethical than the other party. These findings point out the importance of perspective taking and empathy in organizational conflict. Practical implications for conflict resolution are discussed in light of the study findings. Keywords Organizational conflict, qualitative research, business ethics, affect, perspective taking

Author(s):  
Ghadah Al Murshidi ◽  
Ahmed Al Zaabi ◽  
Assma Abdel Jalil ◽  
Mughair Abdel Aziz ◽  
Mohamed Chiekhi

2020 ◽  
Vol 34 (3) ◽  
pp. 384-401
Author(s):  
Andie S. Malterud ◽  
Anne M. Nicotera

Intractable workplace conflicts that impede individual and organizational success are common, yet little is understood about how such cycles are formed. Structurational divergence (SD) theory explains intractable conflict cycles resulting from incompatible meaning structures. SD-nexus is the interpenetration of equally compelling but incompatible structures, creating unresolvable conflicts, thus escalating the SD-nexus to the SD-cycle of intractable conflict: unresolvable conflict, immobilization, and erosion of development that perpetuates the unresolvable conflicts. The presence of both SD-nexus and SD-cycle is diagnosed as SD. SD has been studied in nursing, contributing to negative occupational outcomes (e.g., burnout, bullying, role conflict, low job satisfaction, and high turnover). No research has examined how SD-nexus escalates to SD-cycle. This study presents an exploratory secondary analysis of data from a previous study. Communication-related variables that are significantly correlated with SD were used to determine which may be associated with SD-nexus-to-SD-cycle escalation. Results suggest that nonconfrontational conflict management style and taking conflict personally may escalate SD. Future research examining these variables, along with self-efficacy and other variables gleaned from the literature, is recommended.


2004 ◽  
Vol 63 (3) ◽  
pp. 191-199 ◽  
Author(s):  
Esther Schollerer ◽  
Rudolf Groner

The apparent velocity of a filmed person, walking in front of static or moving backgrounds, was estimated in 2 experiments by 18 observers. The camera either followed the walker or remained at the same position (= stabilized vs. mobile observer perspective). A factorial ANOVA was used with the estimate of the walker’s velocity (in km/h) as dependent variable. Based on the number of applicable motion cues and on the role of motion parallax, it was predicted that the mobile observer perspective should lead to a higher estimate of the walker’s velocity. In both experiments, the opposite of this prediction was observed: Stabilized observer perspective produced consistently higher velocity estimates as a main effect and in interaction with the background variables. No velocity increasing effect of motion parallax was found in stabilized observer perspective, presumably because of the ambiguity of motion cues with respect to background distance.


2021 ◽  
Vol 15 (5) ◽  
pp. 1382-1388
Author(s):  
F. Z. Ghassemi ◽  
R. Sargazifar ◽  
Z. Khammar ◽  
N. Akbari ◽  
A. Arbabisarjou

Background and Aim: Classroom management has a significant impact on controlling and managing student behavior. The management of the classroom is an art and a science. The present study set to investigate the status of classroom management styles and types of undesirable educational behaviors among students of Zahedan University of Medical Sciences. Methods and Materials: In this descriptive study, 300 students were selected by stratified random sampling to study a variety of undesirable behaviors in an academic setting. Also, 100 faculty members from Zahedan University of Medical Sciences participated in the study to explore classroom management styles. Classroom management style inventory designed by Amini et al. (2014) were used. The self-administered questionnaire about undesirable educational behaviors was used to gather data. The validity and reliability of both instruments have confirmed .The data were analyzed in SPSS software version 16. Results: The findings showed that the faculty members’ average score of class management is 45.16 out of 100 , which indicates that the faculty members of this university have an interactive style. Also, the average score of undesirable educational behaviors was obtained 71.21. out of 135. Conclusion: Based on the findings of research on the use of interactive styles by faculty members, it is recommended to prepare training workshops for university professors. In order to reduce the undesirable educational behaviors of students at the beginning of the semester and upon entering the university, justification classes should be hold to control various educational behaviors and misbehaviors and management classes should be hold by cultural and social officials of university and oblige students to participate in such classes. Keywords: classroom management style, undesirable educational behaviors


2015 ◽  
Vol 12 (2) ◽  
pp. 1662
Author(s):  
Gizem Günçavdı ◽  
Soner Polat

<p>The purpose of this study is to determine research assistants’ perception of mistreatment from other faculty members and the strategies they prefer to overcome this mistreatment. The sample of this study includes 255 research assistants who work at seven faculties at Kocaeli University, Turkey. This study is in the descriptive survey model. In order to measure research assistants’ perception of mistreatment, “Mistreatment Scale” developed by Harlos and Axelrod (2005) and adapted to Turkish by Günçavdı and Polat (2015); and in order to measure strategies which research assistants prefer to overcome this mistreatment, “Secondary Appraisal Scale” developed by Rogers (1998) were used as data collection tools. It has been found out that research assistants’ perception of mistreatment from faculty showed significant difference depending on personal and organizational variables.  Also it has been found out that research assistants used “barriers” strategies mostly to overcome mistreatment. This research has given an idea about research assistants’ experiences about being exposed to mistreatment, but this study is limited to students at Kocaeli University. In the future researches, the samples can be extended by taking research assistants who work at other universities as the sample.  </p>


2018 ◽  
Vol 15 (1) ◽  
pp. 567
Author(s):  
Derya Bağ ◽  
C. Ergin Ekinci

Purpose: The purpose of this study is to investigate faculty members’ organizational silence behaviors, the effects of reasons leading to silence, the consequences of silence behaviors and their relationships with some variables of gender and academic titles. Method: The study was conducted as a quantitative descriptive research. The sample of the study is comprised of 554 faculty members. The data of the study were collected through the administration of three questionnaires developed by the researchers to the sample group. In data analysis, descriptive statistics, t-test for independent groups, one-way variance analysis (ANOVA) were employed. Results: The major results of the study are: (1) The faculty members exhibit the silence behavior in three problem areas to a great extent (non-ethical behaviors and practices, administrative functioning and practices and academic structure and functioning) (2) Both the individual factors and factors related to administrative practices are effective over a moderate level in the faculty members’ exhibiting the silence behavior. (3) The faculty members are of the opinions that their organizational silence behaviors result in problems that can considerably affect individual and organizational efficiency. (4) Among all staff, the research assistants show the most silence behavior and observe the consequences of the silence behavior the most. In short, organizational silence is an important managerial proble.Extended English summary is in the end of Full Text PDF (TURKISH) file. ÖzetAmaç: Bu çalışmanın amacı öğretim elemanlarının örgütsel sessizlik davranışına yol açan sorunları, nedenlerini ve sonuçlarını belirlemek ve cinsiyet ve akademik unvan değişkenleri ile ilişkisini incelemektir. Yöntem: Tarama modelinde betimsel bir çalışma olan araştırmanın örneklemini 554 öğretim elemanı oluşturmaktadır. Araştırmanın verileri araştırmacılar tarafından geliştirilen üç ölçeğin örnekleme uygulanmasıyla elde edilmiştir. Araştırma verilerinin çözümlenmesinde betimsel istatistikler, karşılaştırmalarda t-testi ve varyans analizi (ANOVA) kullanılmıştır. Sonuçlar: Araştırmada şu temel sonuçlara ulaşılmıştır: (1) Öğretim elemanları üç sorun alanında (etik olamayan davranış ve uygulamalar, yönetsel işleyiş ve uygulamalar, akademik yapı ve işleyiş) önemli ölçüde sessizlik davranışı göstermektedirler. (2) Öğretim elemanlarının sessizlik davranışı göstermelerinde hem bireysel etmenler hem de yönetsel uygulamalarla ilgili etmenler orta düzeyin üstünde etkili olmaktadır. (3) Öğretim elemanları örgütsel sessizlik davranışlarının bireysel ve kurumsal etkililiği etkileyebilecek sorunlara yol açtığı düşüncesine oldukça yüksek düzeyde sahiptirler. (3) Araştırma görevlileri en fazla sessizlik gösteren ve sonuçlarından en fazla etkilenen akademik unvan grubu olarak görünmektedir. Kısaca örgütsel sessizlik üniversiteler için üstesinden gelmek için çaba gösterilmesi gereken önemli bir yönetsel sorun alandır.


2020 ◽  
Vol 13 (2) ◽  
pp. 156-166
Author(s):  
Yovita Marsha Listyono

The sales team of PT. Sinar Makmur Timur, Nusa Tenggara area was formed in May 2019 and has been by the company standards in October 2019. In January 2020, the first conflict arose with the absence of the Sales Division during the morning briefing. Then the other conflicts have sprung up between the Sales Division and Area Sales Manager. This research focuses on the role of communication in organizational conflict management, especially the conflict between the Area Sales Manager and the Sales Division at PT. Sinar Makmur Timur Nusa Tenggara area. The approach to this research is a qualitative approach with a case study method. The results insulted that (1) the conflict is caused by the Sales Division which didn’t implement the Standard Operating Procedure (SOP). (2) The conflict resolution uses the team management style from R. Blake & Mouton, the collaborative style from Thomas & Kilmann conflict management, and the integrative negotiation. (3) Communication plays a role in conflict management at PT. Sinar Makmur Timur Nusa Tenggara as the conflict itself as well as a means of conflict resolution. (4) The organizational communication approach in PT. The Sinar Makmur Timur Nusa Tenggara area is a classic approach.


2016 ◽  
Vol 7 (4) ◽  
pp. 601-607 ◽  
Author(s):  
Hans M Nordahl ◽  
Henrik Nordahl ◽  
Adrian Wells

This study set out to test metacognitive beliefs and perspective taking in self-imagery as predictors of negative self-evaluation of performance in social anxiety disorder. Forty-seven patients with a primary diagnosis of DSM-IV social anxiety disorder were asked to engage in a speech task. Metacognitive beliefs were assessed before the task, and perspective taking in self-imagery and negative self-evaluations of performance were measured after the task. Positive metacognitive beliefs about worrying and observer perspective imagery were positively correlated with negative self-evaluation. A hierarchical linear regression showed that age, and both positive metacognitive beliefs and the observer perspective, were unique predictors of negative self-evaluation. The results suggest that psychological models, especially those formulating the self-concept, should incorporate metacognitive beliefs.


2020 ◽  
Vol 4 (2) ◽  
pp. 81-89
Author(s):  
Stephanie Johnston ◽  
Bonnie Stewart

This case study draws on the concept of open pedagogy (Paquette, 1979; DeRosa & Jhangiani, 2018) to frame a student-faculty partnership project focused on creating videos about education technology. Four student research assistants were full partners and creators within this project, developing models and parameters for future contributions by both faculty members and fellow students. All partners contributed as creators, collaborators, and coordinators for aspects of the project. The case study explores how open pedagogy can be a meaningful foundation for Students-as-Partners (SaP) collaborations.


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