Fourth party logistics firm assessment using a novel neutrosophic MCDM

The fourth party logistics (4PL) is an combiner that designs and implements the holistic supply chain solutions by using skills, knowledge, technology and resources of the service provider and its customer. A 4PL provider is also a technological service provider with eligible intellectual capital and the sufficient computer/software infrastructure. Defining the most appropriate 4PL service provider from the alternatives is not easy for companies, the solution can be addressed within the framework of the Multi-Criteria Decision Making (MCDM) problem, and subjective and uncertain data are required for this solution. “Fuzzy set theory” is a helpful tool for dealing with such subjectivity and uncertainty. In recent times, extensions of fuzzy sets have been evolved to address and describe the subjectivities and uncertainties more widely. Neutrosophic sets are one of the extensions of fuzzy sets, and unlike other extensions, they use the independent indeterminacy-membership function, thereby extracting important information and improving the accuracy of the decision-making process. A neutronophic MCDM method was proposed for the assessment of 4PL providers’ performance. In the application part of the study, neutrosophic language scale was used by three experts to evaluate the performance of 4PL providers. Then the closeness coefficient of each alternative was computed and sequenced in descending order. We also presented a comparative analysis with neutrosphic TOPSIS method. The results determined that the proposed neutrosophic MCDM method could be used in the performance evaluation of 4PL providers and similar problems.

Effect of Customer Lifestyles on the Awareness of “MobiCash” Banking Services of Wahda Bank in Libya

The 2013-2014 liquidity crisis in Libya has resulted in many Libyans' difficulties accessing their banking accounts and managing their financial standing. In place of this, many commercial banks have developed new mobile payment techniques, particularly the 'MobiCash' Service offered by Wahda Bank to assist Libyan customers in accessing their accounts and carrying out their financial transactions. This paper intends to examine the effect of lifestyle changes on mobile banking services or 'MobiCash' and their awareness of this novel service. Also, this study investigates the more profound understanding of Libyan customers. It highlights customers' socio-economic characteristics using 'MobiCash' services offered by Wahda Bank in the city of Derna in Libya. The questionnaires were distributed online, and a sample of 149 was obtained. SPSS was used to analyse the data and regression analysis to test the significant effect of customers' lifestyles and their awareness of 'MobiCash'. The results showed that Libyan customers were accepting of this form of mobile banking. The findings indicated that age and academic degrees do not influence awareness of 'MobiCash'. However, customer lifestyles affect awareness of the banking service of 'MobiCash'. Socio-Economic factors do not mediate the relationship between lifestyle and awareness of banking services of 'MobiCash'. This study's outcomes have increased the current knowledge on the behaviours and awareness of novel banking service features like 'MobiCash'. Moreover, the study may provide a more in-depth understanding of what is needed for Libyan banking customers to accept further this technological service and, thus, permit the improvement of banking strategies to attract potential users. Future researchers can extend the understanding of this study in other contexts and service environment.

Applying the UTAUT2 Model to a Non-Technological Service: The Case of Spa Tourism

Well-being tourism is a $639 billion market. Spa tourism is considered the most important segment within this market. The present study uses the Unified Theory of Acceptance and Use of Technology (UTAUT2) model to analyse tourists’ purchase intentions regarding a thermal suite. The model was originally designed to analyse users’ acceptance of new technologies. The original contribution of this paper is to apply it to a non-technological service. Specifically, data were collected through a questionnaire administered to a sample of 810 potential Spanish spa-goers. A consistent partial least squares (PLSc) SEM technique was used. The proposed model explains 53.3% of the variance in Purchase Intentions regarding the thermal suite. Performance expectancy is the variable that plays the greatest role in tourists’ purchase intentions, followed by hedonic motivation.

Implementation and Effectiveness of New Technologies in Housekeeping Department

When everything from front workplace to food and liquid has started the new technology within the same time work department additionally go with new technology they must not be in the age. In nowadays in building and hospital or any tourist sector work can not be outlined as cleanup and maintaining totally different surfaces there's a such a lot issue on the far side that additionally. currently days every and each trade is functioning through a technology-driven transformation and there's no totally different in cordial reception industry additionally. In these topics we tend to are planning to highlights the present challenges that we face from the worker and therefore the best practices on new technologies which may be innovated for the building trade, and if it goes well then we are able to apply this new technologies effectively within the building in work department. it's the upper growth and the and therefore the and additionally the cut tools for the building and hospital trade also. These articles delineated the teachers and up to date building work technologies effectiveness. This new technological innovation within the work service is made public on very cheap of the model guest cycle. fine quality technological service is that the pillar of the work department it will create the work easier. building work have to be compelled to be a IT savvy housekeeping, cross coaching for the worker, TV, radio lightweight curtain area service laundry assortment every and each issue that is an element of the work are going to be controlled from one device. If these all are often implementing in a very systematic manner within the cordial reception trade then it will cause be an enormous opportunities and future profit for the hospital industry.

Research on the Industrial Economic Development Driving by Scientific and Technological Service System Innovation

In terms of the mechanism of scientific and technological service promoting innovation and entrepreneurship, innovation can significantly improve labor productivity and labor factor efficiency, and promote the optimization and upgrading of industrial structure. Sustainable economic development must rely on technological innovation. This paper designs an innovative science and technology service system to achieve the goal of industrial economic development from five aspects: market-oriented mechanism, demand-oriented mechanism, industry university research collaborative innovation mechanism, scientific and technological financial system construction, and scientific and technological talent team construction.

The Compamy’s Power Growth Model System

When calculating the company's business plan, in many cases there is a problem of lack of resources to fully meet the demand for the company's products. In article (Danilin, 2019) the system of models of coordination of decisions between the leading divisions of the company was offered: production department, sales department, department of, financial department. However, the production department was presented in this article only by one model, and technological services were absent. In this article more detailed system of models for production department when calculating the production program is offered, and agreeing on the decision with model of technological service. The calculation of the production program (the company's capacity) and its growth is possible due to several areas: a) the development by the technology departments of short-term projects aimed at the implementation of resource consumption standards; b) the development by technology departments of additional production methods for manufacturing products or services, along with the main; c) additional acquisition of resources through investment; d) outsourcing of domestic semi-finished products. There were special models for each area that would reduce the level of increase in the company's ability to meet the demand for its production. The purpose of the article was to show an opportunity to create a model system out of them, allowing them to maximize the capacity of the production company within the framework of the existing investment opportunities. The scientific novelty is to develop the meta-historical basis for the sequence of implementation of individual models and to harmonize them with each other to solve the problem. The example shows that the use of these directions in a certain sequence allows to increase the power of the company and as close as possible to 100% of the satisfaction of demand.

Service Quality Perspectives in Telecommunication Sector: Trust and Loyalty Investigation

The goal of this paper is to investigate the effect on trust and loyalty in internet services of functional and technological service quality. We have received 300 internet service users from different cities in Iraqi Kurdistan Region. The date has been evaluated through structural equations modeling. The results reveal that technical quality has more impact on trust and loyalty than functional quality does. Secondly, it was observed that technical quality impacts both trust and loyalty directly while function al quality has only indirect relationship with loyalty over trust. We have given managerial implications to the managers in the sector.