Development of a Conceptual Model to Support ERP System Selection in Developing Countries

Author(s):  
Abiot Sinamo Boltena ◽  
Jorge Marx Gomez ◽  
Matthias Rieken
2021 ◽  
pp. 1-11
Author(s):  
Hacer Yumurtacı Aydoğmuş ◽  
Eren Kamber ◽  
Cengiz Kahraman

The purpose of this study is to develop an extension of CODAS method using picture fuzzy sets. In this respect, a new methodology is introduced to figure out how picture fuzzy numbers can be applied to CODAS method. COmbinative Distance-based Assessment (CODAS) is a new MCDM method proposed by Ghorabaee et al. Picture fuzzy sets (PFSs) are a new extension of ordinary fuzzy sets for representing human’s judgments having possibility more than two answers such as yes, no, refusal and neutral. Compared with other studies, the proposed method integrates multi-criteria decision analysis with picture fuzzy uncertainty based on Euclidean and Taxicab distances and negative ideal solution. ERP system selection problem is handled as the application area of the developed method, picture fuzzy CODAS. Results indicate that the new proposed method finds meaningful rankings through picture fuzzy sets. Comparative analyzes show that the presented method gives successful and robust results for the solutions of MCDM problems under fuzziness.


2012 ◽  
Vol 8 (3) ◽  
pp. 54-73 ◽  
Author(s):  
Ahmad Jafarnejad ◽  
Manoucher Ansari ◽  
Hossein Rahmany Youshanlouei ◽  
Mohammad Mood

Selecting a proper system of Enterprise Resource Planning (ERP) is a major challenge for enterprise managers. Heavy expenses of incorrect decisions in selection of ERP systems have made academics and managers consider this phase as highly important. Several research studies proposed different approaches to selecting the ERP and many case studies of organizational experiences have been published. However, there has been less regard for simultaneous use of the findings of academic studies and judgments of industrial experts or organization mangers for making the most appropriate choice. This study proposes a combined multiple-criteria decision-making (MCDM) approach through which both previous studies and judgments of industrial experts or organization managers would be integrated in order to select the proper ERP system. Having studied the literature comprehensively and conducted interviews with experts and managers, this approach will determine the most important criteria in ERP selection using Shannon entropy technique. Then, based on the judgments obtained from experts and using DEMATEL technique, these criteria will be classified into the two groups of “Cause” and “Effect” and the most appropriate choice will be selected using Fuzzy AHP technique. Finally, a case study is conducted to demonstrate and prove the applicability of the proposed approach.


Author(s):  
Basma Alharbi

This paper describes the design and evaluation of an ERP system design course, which utilizes experiential learning theory along with open ERP sys-tem to provide the students with a holistic and cost-free learning environ-ment. The objective of the course is to familiarize students with the ERP se-lection and implementation life-cycle. When designing the pedagogical framework, the goal was to help students, especially those with little to no working experience to acquire the necessary knowledge, and develop the practical technical experience. Additionally, it was necessary to help students appreciate the depth and issues involved in the ERP system selection and implementation life-cycle. Lectures, case discussions, system demos with interactive labs, and group projects were used all together to enable in depth learning of the proposed topics. We focus on open source ERP system to provide the students with the required hands-on experience, and also to demonstrate that such approach can be utilized even by low resource universities. This paper includes details of the proposed framework. The proposed framework was taught and evaluated in a 1-semester graduate level course at the university of Jeddah, in Jeddah, Saudi Arabia. The course design was in-directly assessed using a survey, and the results revealed the positive impact that the proposed framework had on students’ learning outcomes. The results of the assessment support that experiential based learning using open source ERP systems can lead to improved learning outcome.


Author(s):  
Yfantis Vasileios ◽  
Abel Usoro ◽  
Tseles Dimitrios

This chapter explores the potential of Web 2.0 utilization in developing countries through the concept of e-government. Successful implementation of the Web 2.0 concept has to combine both technological and human factors. Thus, this chapter proposes a conceptual model that will measure e-government 2.0 readiness. The conceptual model is based on a combination of the Technology Acceptance Model, Theory of Planned Behavior, and indexes from the United Nation’s database. South Sudan is used at the end as a brief case study of the potential of e-Government 2.0. Future research should validate the empirical model. Meanwhile, the implications of the model are presented.


Author(s):  
Sven Völker ◽  
Torsten Munkelt

This chapter gives recommendations for selecting, implementing, and operating ERP systems. It is not intended to be a complete guideline for introducing ERP. Instead, the authors indicate special aspects that are important from their point of view. The chapter addresses practitioners who are responsible for selection, implementation, and operations of ERP systems, especially IT and project managers. General process models are given for the two main IT projects of this domain, ERP system selection and ERP system implementation. The main structure of the chapter matches the phases of these projects. The authors’ suggestions stretch from project management, business process reengineering, application development, reporting, and customizing to choosing hardware and key users, data migration, and user training. While other publications give rather general advice, recommendations in this chapter are selected to be use-oriented and easy to apply. The recommendations do not depend on any particular ERP system.


Author(s):  
Yfantis Vasileios ◽  
Abel Usoro ◽  
Tseles Dimitrios

The current work explores the use of social computing as a tool to improve the interactions between the government and other parties. Social computing, which is known as Web 2.0, is applied in the public sector through the concept of e-Government 2.0. This chapter proposes a conceptual model that will measure e-Government 2.0 adoption by combining known information technology theories. The conceptual model is based on a combination of the Technology Acceptance Model, Theory of Planned Behavior and indexes from the United Nation's database. Future research should validate the empirical model. Meanwhile, the implications of the model are presented.


2021 ◽  
Vol 29 (1) ◽  
pp. 44-67
Author(s):  
Ngoc Tuan Chau ◽  
Hepu Deng ◽  
Richard Tay

This paper investigates the critical determinants for the adoption of mobile commerce (m-commerce) in Vietnamese small and medium-sized enterprises (SMEs) from the perspective of managers. A perception-based conceptual model is developed with respect to the technology-organization-environment framework. The conceptual model is then tested and validated using structural equation modelling on the data collected from 513 SMEs in Vietnam. The study shows that perceived benefits, perceived compatibility, perceived security, perceived organizational readiness, and perceived customer pressures are critical for the adoption of m-commerce. As the first study on the critical determinants for m-commerce adoption in Vietnam, these findings are useful for SME managers as well as policymakers in designing policies as strategies to promote the wide development and diffusion of m-commerce in SMEs in Vietnam and other developing countries.


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