Open Network for Tourism (Ontour): A Concept for Electronic Commerce in the Business Processes of the Tourism Industry

2000 ◽  
pp. 283-292 ◽  
Author(s):  
Jörg Zabel ◽  
Dietmar Bönke ◽  
Penelope Constanta
Keyword(s):  
Electronic Commerce ◽  
Business Processes ◽  
Tourism Industry ◽  
Open Network

scholarly journals Theoretical and Methodological Approaches to Tourism Enterprise Business Processes Efficiency Evaluation

2020 ◽  
Vol 7 (2) ◽  
pp. 22-30
Author(s):  
Yuriy B. Myronov ◽  
Mariana I. Myronova
Keyword(s):  
Business Processes ◽  
Tourism Industry ◽  
Green Technologies ◽  
Factors Affecting ◽  
Performance Targets ◽  
Analysis And Synthesis ◽  
Virtual And Augmented Reality ◽  
Methodological Approaches ◽  
Tourism Enterprises ◽  
Relationship Of

The relevance of the research is stipulated by the necessity for an adequate evaluation of the tourism enterprises’ efficiency and individual business processes at these enterprises in the context of the ever-growing influence of the tourism industry on the economic and social spheres of society. The aim of the research is to build a conceptual model for evaluating the efficiency of business processes of tourist enterprises. The methodological basis of the research is based on methods of abstraction, analogies, analysis and synthesis; normative and positive approaches to the study of economic processes; process and system approaches; modelling method. The article considers theoretical and methodological approaches to assessing the efficiency of tourism enterprise processes in modern conditions of tourism services market development. The main concepts of business processes were defined, the goal and criteria for evaluating their efficiency were formulated. The main factors affecting the efficiency of tourism enterprises business processes were described. The main groups of indicators for evaluating the tourism enterprise business processes efficiency were proposed. Such a system of indicators helps to comprehensively monitor the situation at a tourism enterprise, since it takes into account all key areas of activity of an enterprise and identifies priority business processes that require changes. The specifics of assessing the level the efficiency of tourism enterprises business processes depend on a number of variable factors and therefore the main trends in the development of a tourist enterprise and the relationship of its economic indicators are usually studied. Approaches to the procedure for evaluating the efficiency of business processes, as well as to the formation of a system of indicators for evaluating the specified efficiency at a tourism enterprise were studied. The main principles of forming a system for evaluating tourism enterprises business processes efficiency are defined. A number of technologies for evaluating the efficiency of business processes were described. A model for evaluating the efficiency of business processes in tourism is presented. It is noted that the main and determining role in evaluating the activities of a tourism enterprise is played by performance targets. Based on the identified features of tourism activities, problems that may arise in the process of evaluating the efficiency of business processes were considered and effective ways to eliminate them were proposed. The prospects for further scientific researches in this direction are substantiated, which are to study the improvement of the tourism companies efficiency through the introduction of innovative technologies (neuromarketing, virtual and augmented reality, as well as “green” technologies)

Obstacles to SMEs for E-Adoption in the Asia Pacific Region

2004 ◽  
pp. 112-133 ◽  
Author(s):  
Sushil K. Sharma ◽  
Nilmini Wickramasinghe
Keyword(s):  
Electronic Commerce ◽  
Business Processes ◽  
Small And Medium Enterprises ◽  
Asia Pacific ◽  
Pacific Region ◽  
Technical Expertise ◽  
Key Factors ◽  
Asia Pacific Region ◽  
Medium Enterprises ◽  
The Way

As electronic commerce (e-commerce) is becoming the way to trade, it is the large corporations that are exploiting their finances and technical expertise to jump into this abyss. Small and medium enterprises (SMEs) are finding too many obstacles to participate in e-commerce. SMEs in Asia Pacific in particular, face many obstacles and thus are still not comfortable with the concept of putting their business online, conducting transactions online or revamping entire business processes. This chapter describes the key factors that are hindering SMEs’ participation in e-commerce and the obstacles to SMEs for e-adoption in Asia Pacific. Although this study is limited to the Asia Pacific region many of the findings do contribute significantly to the factors hindering all SMEs’ e-adoption efforts.

Obstacles to SMEs for E-Adoption in the Asia Pacific Region

2011 ◽  
pp. 1466-1473
Author(s):  
Sushil K. Sharma ◽  
Nilmini Wickramasinghe
Keyword(s):  
Electronic Commerce ◽  
Business Processes ◽  
Small And Medium Enterprises ◽  
Asia Pacific ◽  
Pacific Region ◽  
Technical Expertise ◽  
Key Factors ◽  
Asia Pacific Region ◽  
Medium Enterprises ◽  
The Way

As electronic commerce (e-commerce) is becoming the way to trade, it is the large corporations that are exploiting their finances and technical expertise to jump into this abyss. Small and medium enterprises (SMEs) are finding too many obstacles to participate in e-commerce. SMEs in Asia Pacific in particular, face many obstacles and thus are still not comfortable with the concept of putting their business online, conducting transactions online or revamping entire business processes. This chapter describes the key factors that are hindering SMEs’ participation in e-commerce and the obstacles to SMEs for e-adoption in Asia Pacific. Although this study is limited to the Asia Pacific region many of the findings do contribute significantly to the factors hindering all SMEs’ e-adoption efforts.

E-Commerce Challenges and Policy Considerations in Nigeria

2008 ◽  
pp. 2684-2693
Author(s):  
Wole Michael Olatokun ◽  
Isola Ajiferuke
Keyword(s):  
Developing Countries ◽  
Electronic Commerce ◽  
Economies Of Scale ◽  
Business Processes ◽  
Product Information ◽  
Home Shopping ◽  
Data Interchange ◽  
Sales And Marketing ◽  
Potential Market ◽  
Interactive Advertising

Electronic commerce (or e-commerce) is the popular term for doing business electronically. According to Haag, Cummings, and McCubbrey (1998), for businesses, electronic commerce includes performing transactions with customers over the Internet for purposes such as home shopping, home banking, and electronic cash use; performing transactions with other organizations through the use of electronic data interchange (EDI); gathering information relating to consumer market research and competitors; and distributing information to prospective customers through interactive advertising, sales, and marketing efforts. Benefits of e-commerce to companies include a wider potential market (i.e., global access); lowering of transaction costs; increase in the speed of transactions; improved economies of scale; minimization of human intervention in business processes; and unlimited access to product information for customers (Sesan, 2000; Wood, 2003). While a few developing countries such as Costa Rica are making inroads into electronic commerce (Travica, 2002), many others are slow in its adoption. For example, a study, which rated 42 developing countries on their “e-readiness,” found that Taiwan and Estonia had emerged as leaders among developing countries in the ability to conduct e-commerce, whereas Russia, much of the Middle East, and Africa were lagging behind (Anonymous, 2000). One of the countries included in the study but that rated poorly in its e-commerce efforts is Nigeria. In this articl, we shall be discussing the challenges being faced by the country as it grapples with the adoption of e-commerce.

scholarly journals Determinants of the Propensity for Innovation among Entrepreneurs in the Tourism Industry

2020 ◽  
Vol 12 (12) ◽  
pp. 5003 ◽  
Author(s):  
Miguel Ángel Montañés-Del-Río ◽  
José Aurelio Medina-Garrido
Keyword(s):  
Business Processes ◽  
New Technologies ◽  
Adult Population ◽  
Tourism Industry ◽  
Global Entrepreneurship Monitor ◽  
Public Authorities ◽  
Continuous Growth ◽  
Level Of Education ◽  
Determining Factors ◽  
Global Entrepreneurship

Tourism’s increasing share of Gross Domestic Product throughout the world, its impact on employment and its continuous growth justifies the interest it raises amongst entrepreneurs and public authorities. However, this growth coexists with intense competition; as a result of which, tourism companies must continuously innovate in order to survive and grow. This is evident in the diversification of tourism products and destinations, the improvement of business processes and the incorporation of new technologies for intermediation, amongst other examples. This paper expounds on the factors that explain the propensity for innovation amongst tourism entrepreneurs and it may help governments to promote innovation that is based on those determining factors. The hypotheses are tested using a logistic regression on 699 international tourism entrepreneurs, taken from the 2014 Global Adult Population Survey of the Global Entrepreneurship Monitor project. The propensity for innovation amongst tourism entrepreneurs has a statistically significant relationship to gender, age, level of education and informal investments in previous businesses.

scholarly journals Big Data of Source of Statistical Information: On the Example of the Book Publishing Industry

2019 ◽  
pp. 7-13
Author(s):  
O. O. Horobets
Keyword(s):  
Big Data ◽  
Data Collection ◽  
Electronic Commerce ◽  
Business Processes ◽  
Publishing Industry ◽  
Reference Model ◽  
Book Publishing ◽  
Statistical Information ◽  
Book Publishing Industry ◽  
Practical Applications

The article’s objective is to review domestic and foreign sources related with big data, in order to determine the potentials for their practical applications at industry level, with emphasis on book publishing. The main components of big data are highlighted, which form the reference model for big data management. An all-purpose model for big data processing is constructed by use of the analyzed information sources. A brief review of Hadoop big data analysis program is carried out. Applications of big data to improve business processes are analyzed with reference to renowned international companies, Internet platforms engaged in electronic commerce, and social networks. A brief review of Ukrainian cases of successful electronic commerce is made. As regards big data applications in book publishing, reference is made to the practices of Jellybooks company. The algorithm of big data collection by use of electronic book is constructed and illustrated. It is concluded that any industry is capable to adapt the successful practices of electronic commerce leaders after leaning them. As far as book publishing is concerned, a well-organized system for on-line data collection will open up opportunities for quick production of statistical information, extension of the range of statistical data, monitoring of the current book publishing performance and prediction of its future developments.    

scholarly journals Development of client service as a basis for birth of the electronic commerce system

2021 ◽  
pp. 81-86
Author(s):  
К. A. Zalihina ◽  
Т. N. Sakulyeva
Keyword(s):  
Electronic Commerce ◽  
Customer Service ◽  
21St Century ◽  
Business Processes ◽  
Full Range ◽  
Modern Society ◽  
Level Of Service ◽  
The Internet ◽  
System Research ◽  
The Senses

The purpose of this study is to study the development of customer service as the basis for the emergence of an e-commerce system. Research objectives: to study the aspects of the origin of customer service, to analyse the development of marketplaces abroad and in Russia, to structure expenses when selling goods through the marketplace. The methodology of marketplaces research is based on a deep and thorough study of the needs and moods of customers. The informatization of modern society makes it necessary to adapt business processes to the needs of the consumer, who, due to various factors of the 21st century, are guided by the Internet space, which does not provide the client with a full range of information about the product through the senses. Accordingly, it is necessary to create a level of service that embodies the consumer’s trust in buying goods online.

scholarly journals Impact of globalization on the development of commerce

2021 ◽  
Vol 288 ◽  
pp. 01025
Author(s):  
Regina Salikhova ◽  
Renata Dyganova ◽  
Ekaterina Khusainova ◽  
Anna Derbeneva
Keyword(s):  
Electronic Commerce ◽  
Social Reproduction ◽  
Economic Activity ◽  
Information Society ◽  
Business Processes ◽  
Digital Technologies ◽  
Small Populations ◽  
Goods And Services ◽  
Number Of Factors ◽  
Level Of Economic Development

Globalization, the transition to an information society - modern processes of social development, due to a number of factors: the structure of social reproduction of countries, the level of economic development of countries, the availability of natural resources, the peculiarities of the internal market, etc. Globalization and the increasingly active use of digital technologies are affecting changes in the country's internal trade, increasing the share of electronic commerce in its composition. Electronic commerce predetermines the development of channels of distribution of goods and services different from traditional channels, and the applied business processes make it possible to discover and apply existing reserves and previously unused potential opportunities in economic activity in order to increase not only the income received, but also provide goods to remote (and small) populations. points.

Business-to-Business Electronic Commerce and Convergent Assembly Supply Chain Management

1999 ◽  
Vol 14 (4) ◽  
pp. 361-373 ◽  
Author(s):  
Troy J. Strader ◽  
Fu-Ren Lin ◽  
Michael J. Shaw
Keyword(s):  
Supply Chain ◽  
Supply Chain Management ◽  
Electronic Commerce ◽  
Business Processes ◽  
Motor Vehicle ◽  
Supply And Demand ◽  
Chain Management ◽  
Inventory Costs ◽  
The Individual ◽  
Convergent Assembly

Electronic commerce (e-commerce) can occur between a business and its customers, as well as between a business and its suppliers. To facilitate interorganizational e-commerce it is often necessary to share supply and demand information between supply chain partners. Based on our analysis of supply chains in several industries we identify the mechanisms (business processes) required for effective supply chain management. We also identify the information system components needed to support these mechanisms, show how the individual components can be integrated into an information infrastructure framework and identify some technologies currently available that can fit within our proposed infrastructure. We illustrate the usefulness of our framework by simulating convergent assembly (commonly associated with motor vehicle and aerospace production) supply chain performance under various information-sharing strategies supported by our proposed infrastructure. We find that inventory costs can be reduced while maintaining acceptable order fulfilment cycle times. This is true because information, which provides the basis for enhanced coordination and reduced uncertainty, can substitute for inventory.

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