Interpersonal communication skills

2019 ◽  
pp. 73-92
Author(s):  
Jane Stein-Parbury
Keyword(s):  
Interpersonal Communication ◽  
Communication Skills

scholarly journals Adolescent Interpersonal Communication Patterns

Curationis ◽  
1999 ◽  
Vol 22 (4) ◽  
Author(s):  
S Grobler
Keyword(s):  
Qualitative Research ◽  
Interpersonal Communication ◽  
Interpersonal Relationships ◽  
Communication Skills ◽  
Data Gathering ◽  
Target Population ◽  
Training Programme ◽  
Communication Patterns ◽  
Group Discussions ◽  
Psychiatric Problems

Adolescents are admitted to psychiatric wards presenting with psychiatric problems which are essentially secondary to problematic interpersonal relationships. Successful interpersonal relationships however depend on effective interpersonal communication. Therefore the aim of research on adolescent interpersonal communication was to explore and describe the interpersonal communication patterns of adolescents and to develop an interpersonal communication skills approach to facilitate adolescent interpersonal communication skills within a training programme for adolescents. In this article however attention will be given to the description of the interpersonal communication patterns of adolescents. The target population of the research was 17 year old adolescents. The research consisted of a pre-phase where two contextual scenarios were formulated within group discussions with adolescents. During phase one of the research these scenarios were used to obtain video taped role plays from pairs of adolescents of the target population which were transcribed for data gathering purposes. Written dialogues were also obtained from each pair of adolescents on the same scenarios used for triangulation purposes. During phase two of the research the data was analysed according to Tesch’s method and a literature control was done to verify the results. Guba’s model for the trustworthiness of qualitative research was used.

scholarly journals The Power of Interpersonal Communication Skill in Enhancing Service Provision

2019 ◽  
Vol 14 ◽  
pp. 3192-3199
Author(s):  
Roziana Febrianita ◽  
Susi Hardjati
Keyword(s):  
Interpersonal Communication ◽  
Communication Skills ◽  
Qualitative Method ◽  
Communication Skill ◽  
Interpersonal Relationship ◽  
Research Result ◽  
Soft Skill ◽  
Examination Result ◽  
Educational Staff ◽  
Depth Interviews

One of interpersonal soft skill is a skill of interpersonal communication; that is the focus of this research. The purpose of this paper are defined in two parts. First, to explore the interpersonal communication skills of the educational staff. Second, to recognize the power of this interpersonal communication. The research of this paper has been studied by means of qualitative method. The approach of this study is a sequences of in-depth interviews with 4 informants of each faculty with A credit for accreditation examination result. This research result finds that there are 3 interpersonal communication skills of educational staff area. Secondly, there are power of the interpersonal communication skill which have made improvement to service providing in the work unit. The results of this research also explain whether maintaining interpersonal relationship enhances  the service providing.

scholarly journals Translation and Cultural Adaptation of a Romanian Version of the Communication Assessment Tool (CAT_Ro)

2020 ◽  
Author(s):  
Andra Rodica Balanescu ◽  
Violeta Claudia Bojinca ◽  
Ana Maria Schweitzer ◽  
Bogdan Joca ◽  
Denise Ani Mardale ◽  
...  
Keyword(s):  
Pilot Study ◽  
Interpersonal Communication ◽  
Communication Skills ◽  
Cultural Adaptation ◽  
Assessment Tool ◽  
Health Providers ◽  
Communication Assessment ◽  
Gender Education ◽  
Quality Of Medical Care ◽  
Translation And Cultural Adaptation

Abstract Background: The communication between health providers and patients influences the quality of medical care. The Communication Skills Assessment (CAT) is a reliable, validated tool, which was developed to assess interpersonal communication skills between physicians and patients. The purpose of this study was to obtain a Romanian version of the CAT (CAT_Ro), using a controlled and systematic process to translate and cross-culturally adapt the original questionnaire, since there are no validated instruments to assess healthcare professionals’ communication capability in Romania. Methods: The study was conducted in two Departments of Internal Medicine and Rheumatology from Bucharest, Romania, using a rigorous scientific methodology for the translation process, according to literature recommendations, implicating conceptual evaluation, semantics, and cultural adaptation, which involved several steps. The updated version was pre-tested in a pilot study, which included 89 outpatients. Results: The results showed a narrow range of variability in item interpretation, without differences in patients’ responses according to variables such as age, gender, education, disease type, number of previous visits with the same doctor. Conclusion: CAT-Ro is the result of a comprehensive process study. It represents the first translation and cultural adaptation in Romanian of an instrument able to assess the health providers’ communication skills, which was validated in a pilot study and is to be used in more extensive studies with patients from several specialties.

scholarly journals Fulfilling the Demand for Workplace Communication Skills in the Civil Engineering Industry

2020 ◽  
Vol 28 (4) ◽  
Author(s):  
Masadliahani Masduki ◽  
Normah Zakaria
Keyword(s):  
Interpersonal Communication ◽  
Communication Skills ◽  
Civil Engineering ◽  
Oral Communication ◽  
Engineering Industry ◽  
Skilled Workers ◽  
Structured Interviews ◽  
Future Challenges ◽  
Communication Needs ◽  
Academic Qualifications

Human resources today must be nurtured with the skills needed at the workplace in preparation for future challenges. Many engineering graduates nowadays are facing difficulties in adapting themselves to the workplace. They are highly dependent on academic qualifications and underestimate the need for skilled workers who are not only technically proficient but have high competencies of soft skills, especially communication skills. The ability of graduates to communicate effectively can have a significant impact on their career development. Therefore, technical graduates need to equip themselves with knowledge of their future workplace’s communication needs. The objective of this study is to qualitatively explore the elements of communication skills demanded at the civil engineering workplace. Five participants consisting of experts from academia and industries were involved in semi-structured interviews. Data were hand-transcribed and analysed. Four themes emerged from the data and identified as oral communication, written communication, interpersonal communication, and visual communication. Thirty-four sub-themes appeared from the analysis and have been discussed accordingly.

scholarly journals The cooperative script base concrete media on biology higher order thinking and interpersonal communication skills

2020 ◽  
Vol 5 (2) ◽  
pp. 149-158
Author(s):  
Nukhbatul Bidayati Haka ◽  
Intan Agustin ◽  
Bambang Sri Anggoro
Keyword(s):  
Interpersonal Communication ◽  
Communication Skills ◽  
Design Research ◽  
Higher Order Thinking ◽  
Thinking Skills ◽  
Learning Model ◽  
Higher Order ◽  
Test Analysis ◽  
Biology Students ◽  
Quasi Experimental

The success of student achievement in the formation of HOTS and interpersonal communication skills is by applying an appropriate learning model, one of which is the cooperative script learning model. This research aims to determine how the influence of the cooperative script model aided by concrete media in studying plant tissue material on HOTS and interpersonal communication skills. Quasi-experimental design research methods. The population was all students of class XI SMA Negeri 15 Bandar Lampung, amounting to 162 students, the research sample contained two classes, namely the experimental class and the control class totaling 31 students each. The data analysis of the pretest and posttest using the MANOVA test analysis. The results showed that the application of the cooperative script model helped by concrete media affected HOTS and biology students interpersonal communication. Can be seen from the value significant was 0.000<0.05 then H0 is rejected and H1 is accepted. The results of Manova Test on HOTS and interpersonal communication shows the value significant was 0.000<0.05 so that H0 is rejected, it means learning activities using cooperative script learning models assisted by concrete media affect HOTS and biology students interpersonal communication skills.Keywords: Cooperative script, higher order thinking skills, interpersonal communication, concrete media

Phubbing: A Technological Invasion Which Connected the World But Disconnected Humans

2016 ◽  
Vol 3 (4) ◽  
Author(s):  
Tehseen Nazir ◽  
Dr. Metin Pişkin
Keyword(s):  
Interpersonal Communication ◽  
Interpersonal Relationships ◽  
Communication Skills ◽  
Mobile Applications ◽  
Social Networking Sites ◽  
Relationship Maintenance ◽  
Public Places ◽  
The World ◽  
Set Up ◽  
The Relationship

The use of social networking sites and other mobile applications have been growing intensively. Several researches indicated that it is one of the factors that impact the relationship maintenance between one another. It is highly desirable for all citizens to have a good interpersonal communication to maintain and develop further relationships. Bad communication skills may have harmed the interpersonal relationships. With technology advancing, Smartphone’s play an important part in people’s lives. It’s easy to see people talking, slipping, or even playing on their phones in public places. Certainly, when people are concentrating on the small screens in hands, they won’t care about their plights. So the probability of an accident is higher than before. Some countries even set up the “mobile phone sidewalk” to reduce potential hazards. But that is just palliatives. People needed to find a solution that “describe the annoying situation and further remind people to put their phones down, and get talking to each other again.”In response to this request, a new word “phubbing” was created.

Hospital-Based Palliative Care

2019 ◽  
pp. 13-31
Author(s):  
Patricia Maani-Fogelman
Keyword(s):  
Palliative Care ◽  
Interpersonal Communication ◽  
Communication Skills ◽  
Complex Needs ◽  
Care Services ◽  
Medical Clinics ◽  
Palliative Care Services ◽  
Role Of Nursing ◽  
Consultation Time

Hospital-based palliative care (HBPC) is often the primary contact between patients and the field of palliative care. As such, HBPC programs must be built to withstand the challenges and demands of the changing healthcare landscape and the shifting, often complex needs of the inpatient consultation. Time, energy, strong interpersonal communication skills, and dedication are key elements to building a successful HBPC program. Attention to detail and attentiveness to patient wishes round out the foundation of the continuum. HBPC is a forum for expansion of palliative care services into the medical clinics, outreach facilities, community-based practices, and home care venues. The role of nursing across this spectrum of care amid advancing chronic illness is a vital aspect of programmatic success. Ongoing education and research must be offered and resourced for HBPC and palliative care in general to remain steadfast and successful against the background of national healthcare reform.

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