scholarly journals Emotions explain differences in the diffusion of true vs. false social media rumors

2021 ◽  
Vol 11 (1) ◽  
Author(s):  
Nicolas Pröllochs ◽  
Dominik Bär ◽  
Stefan Feuerriegel

AbstractFalse rumors (often termed “fake news”) on social media pose a significant threat to modern societies. However, potential reasons for the widespread diffusion of false rumors have been underexplored. In this work, we analyze whether sentiment words, as well as different emotional words, in social media content explain differences in the spread of true vs. false rumors. For this purpose, we collected $${\varvec{N}} =126{,}301$$ N = 126 , 301 rumor cascades from Twitter, comprising more than 4.5 million retweets that have been fact-checked for veracity. We then categorized the language in social media content to (1) sentiment (i.e., positive vs. negative) and (2) eight basic emotions (i. e., anger, anticipation, disgust, fear, joy, trust, sadness, and surprise). We find that sentiment and basic emotions explain differences in the structural properties of true vs. false rumor cascades. False rumors (as compared to true rumors) are more likely to go viral if they convey a higher proportion of terms associated with a positive sentiment. Further, false rumors are viral when embedding emotional words classified as trust, anticipation, or anger. All else being equal, false rumors conveying one standard deviation more positive sentiment have a 37.58% longer lifetime and reach 61.44% more users. Our findings offer insights into how true vs. false rumors spread and highlight the importance of managing emotions in social media content.

Author(s):  
Alberto Ardèvol-Abreu ◽  
Patricia Delponti ◽  
Carmen Rodríguez-Wangüemert

The main social media platforms have been implementing strategies to minimize fake news dissemination. These include identifying, labeling, and penalizing –via news feed ranking algorithms– fake publications. Part of the rationale behind this approach is that the negative effects of fake content arise only when social media users are deceived. Once debunked, fake posts and news stories should therefore become harmless. Unfortunately, the literature shows that the effects of misinformation are more complex and tend to persist and even backfire after correction. Furthermore, we still do not know much about how social media users evaluate content that has been fact-checked and flagged as false. More worryingly, previous findings suggest that some people may intentionally share made up news on social media, although their motivations are not fully explained. To better understand users’ interaction with social media content identified or recognized as false, we analyze qualitative and quantitative data from five focus groups and a sub-national online survey (N = 350). Findings suggest that the label of ‘false news’ plays a role –although not necessarily central– in social media users’ evaluation of the content and their decision (not) to share it. Some participants showed distrust in fact-checkers and lack of knowledge about the fact-checking process. We also found that fake news sharing is a two-dimensional phenomenon that includes intentional and unintentional behaviors. We discuss some of the reasons why some of social media users may choose to distribute fake news content intentionally.


2021 ◽  
Vol 6 (2) ◽  
pp. 171-186
Author(s):  
Dedeh Fardiah ◽  
Ferry Darmawan ◽  
Rini Rinawati

The development of communication technology brings forth new media with various multiplatforms. Information spreads instantaneously to all corners of the world through abundant media devices. In social media spaces, every individual can produce informational content and disseminate it, so it appears as a new phenomenon of citizen journalism. Individuals act as both producers and targets of social media content simultaneously. Ironically, due to freedom of expression on social media, various hoaxes appear intentionally or unintentionally and are widely distributed. This study aims to explore the official Instagram account that handles hoaxes in West Java Province and provide a digital literacy education in their post. This study uses the content analysis method, which efficiently investigates media content on both printed form and digital posts. In addition, it also uses descriptive content analysis to describe in detail a message or a specific content. The study object is Instagram @jabarsaberhoaks with an analysis unit of information items about hoaxes and various digital literacy on Instagram @jabarsaberhoaks in 2020.  In total, their number reaches 900 posts. The result of this study shows that the most common hoax is fake news, such as manipulated content, misleading content, fake news, and fabricated content with health, political, and economic themes. Explicitly or implicitly, digital literacy education about hoaxes can be obtained by accessing the information contained in Instagram accounts. The implication is that it is necessary to study the extent of this educational content responded by the public, so media messages can effectively and efficiently be in the form of educational media about interactive hoaxes.


Author(s):  
Puji Winar Cahyo ◽  
Muhammad Habibi

The efficiency of using social media affected modern society's nature and communication; they are more interested in talking through social media than meeting in the real world. The number of talks on social media content depends on the topic being discussed. The more topic interesting will impact the amount of data on social media will be. The data can be analyzed to get the influence of actors (account mentions) on the conversation. The power of an actor can be measured from how often the actor is mentioned in the conversation. This paper aims to conduct entity profiling on social media content to analyze an actor's influence on discussion. Furthermore, using sentiment analysis can determine the sentiment about an actor from a conversation topic. The Latent Dirichlet Allocation (LDA) method is used for analyzes topic modeling, while the Support Vector Machine (SVM) is used for sentiment analysis. This research can show that topics with positive sentiment are more likely to be involved in disaster management accounts, while topics with negative sentiment are more towards involvement in politicians, critics, and online news.


2021 ◽  
Vol 6 (11) ◽  
pp. 245-258
Author(s):  
Janak Ashok Teckwani ◽  
Chew Siew Wei

The dissemination of unauthenticated publications on social media platforms has increased over the years and the factors, congruent to the extrinsic effects of these publications, are less studied and analyzed. It is important to understand the relationship between social media content deception and the sharing behavior of all the readers who engage with it on a daily basis. This research studies the perception of 16 Malaysian individuals on the antecedents of falling prey and sharing fake news as well as their perceptions on the general repercussions that are deemed prominent. Emphasizing on the prevalence of mass sharing, these publications continue to significantly impact readers with time, as exemplified in the findings of the research. Study findings also indicate that crucial periods, such as the COVID-19 pandemic, inculcate curiosity and vulnerability and thus making it easier for readers to fall prey to social media postings that serve as a facade for all misinformation and disinformation.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Gregory Willson ◽  
Violetta Wilk ◽  
Ruth Sibson ◽  
Ashlee Morgan

Purpose This paper aims to explore the themes and nature of sentiment of Twitter content that discussed the Australian bushfire disaster 2019–2020 and its associated wildlife devastation, with considerations for the future of Australia’s tourism industry. Design/methodology/approach A large, qualitative data set consisting of all publicly available Twitter posts during the period of the Australian bushfires from December 2019 to March 2020 that mentioned the bushfires and wildlife are explored. Findings The devastation of wildlife through the Australian bushfire disaster elicited emotionally charged Twitter content from both Australian and overseas users. Positive sentiment focused on offering support to areas impacted by wildlife devastation. Negative sentiment concentrated on linking the Australian bushfires disaster to global discussions surrounding the climate emergency, and a perceived lack of political action. Originality/value Despite the intensity of media attention directed towards the Australian bushfires disaster 2019–2020, there has been little scholarly research exploring social media content specifically focused on the wildlife devastation and its association with, and implications for, the tourism industry.


2020 ◽  
pp. 79-104
Author(s):  
Janice J. Nieves-Casasnovas ◽  
Frank Lozada-Contreras

The purpose of this study was to determine what type of marketing communication objectives are present in the digital content marketing developed by luxury auto brands with social media presence in Puerto Rico, particularly Facebook. A longitudinal multiple-case study design was used to analyze five luxury auto brands using content analysis on Facebook posts. This analysis included identification of marketing communication objectives through social media content marketing strategies, type of media content and social media metrics. Our results showed that the most used objectives are brand awareness, brand personality, and brand salience. Another significant result is that digital content marketing used by brands in social media are focused towards becoming more visible and recognized; also, reflecting human-like traits and attitudes in their social media.


Mousaion ◽  
2019 ◽  
Vol 37 (1) ◽  
Author(s):  
Tshepho Lydia Mosweu

Social media as a communication tool has enabled governments around the world to interact with citizens for customer service, access to information and to direct community involvement needs. The trends around the world show recognition by governments that social media content may constitute records and should be managed accordingly. The literature shows that governments and organisations in other countries, particularly in Europe, have social media policies and strategies to guide the management of social media content, but there is less evidence among African countries. Thus the purpose of this paper is to examine the extent of usage of social media by the Botswana government in order to determine the necessity for the governance of liquid communication. Liquid communication here refers to the type of communication that goes easily back and forth between participants involved through social media. The ARMA principle of availability requires that where there is information governance, an organisation shall maintain its information assets in a manner that ensures their timely, efficient and accurate retrieval. The study adopted a qualitative case study approach where data were collected through documentary reviews and interviews among purposively selected employees of the Botswana government. This study revealed that the Botswana government has been actively using social media platforms to interact with its citizens since 2011 for increased access, usage and awareness of services offered by the government. Nonetheless, the study revealed that the government had no official documentation on the use of social media, and policies and strategies that dealt with the governance of liquid communication. This study recommends the governance of liquid communication to ensure timely, efficient and accurate retrieval when needed for business purposes.


MIS Quarterly ◽  
2019 ◽  
Vol 43 (3) ◽  
pp. 1025-1039 ◽  
Author(s):  
Antino Kim ◽  
◽  
Alan R. Dennis ◽  

2018 ◽  
Author(s):  
Andrea Pereira ◽  
Jay Joseph Van Bavel ◽  
Elizabeth Ann Harris

Political misinformation, often called “fake news”, represents a threat to our democracies because it impedes citizens from being appropriately informed. Evidence suggests that fake news spreads more rapidly than real news—especially when it contains political content. The present article tests three competing theoretical accounts that have been proposed to explain the rise and spread of political (fake) news: (1) the ideology hypothesis— people prefer news that bolsters their values and worldviews; (2) the confirmation bias hypothesis—people prefer news that fits their pre-existing stereotypical knowledge; and (3) the political identity hypothesis—people prefer news that allows their political in-group to fulfill certain social goals. We conducted three experiments in which American participants read news that concerned behaviors perpetrated by their political in-group or out-group and measured the extent to which they believed the news (Exp. 1, Exp. 2, Exp. 3), and were willing to share the news on social media (Exp. 2 and 3). Results revealed that Democrats and Republicans were both more likely to believe news about the value-upholding behavior of their in-group or the value-undermining behavior of their out-group, supporting a political identity hypothesis. However, although belief was positively correlated with willingness to share on social media in all conditions, we also found that Republicans were more likely to believe and want to share apolitical fake new. We discuss the implications for theoretical explanations of political beliefs and application of these concepts in in polarized political system.


2018 ◽  
Author(s):  
Caitlyn Johnston ◽  
William E. Davis

In the present study, we examined how the influence of exercise-related social media content on exercise motivation might differ across content type (with images vs. without images) and account type (individual vs. corporate). Using a 2 × 2 within-subjects experimental design, 229 participants viewed a series of 40 actual social media posts across the four conditions (individual posts with images, corporate posts with images, individual posts without images, and corporate posts without images) in a randomized order. Participants rated the extent to which they felt each social media post motivated them to exercise, would motivate others to exercise, and was posted for extrinsic reasons. Participants also completed other measures of individual differences including their own exercise motivation. Posts with images from individuals were more motivating than posts with images from corporations; however, corporate posts without images were more motivating than posts without images from individuals. Participants expected others to be similarly motivated by the stimuli, and perceived corporate posts as having been posted for more extrinsic reasons than individuals’ posts. These findings enhance our understanding of how social media may be used to promote positive health behaviors.


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