scholarly journals A Study on the Mechanism of Social Robot Attitude Formation through Consumer Gaze Analysis: Focusing on the Robot Face

2022 ◽  
Vol 132 ◽  
pp. 01017
Author(s):  
Sangjip Ha ◽  
Eun-ju Yi ◽  
In-jin Yoo ◽  
Do-Hyung Park

This study intends to utilize eye tracking for the appearance of a robot, which is one of the trends in social robot design research. We suggest a research model with the entire stage from the consumer gaze response to the perceived consumer beliefs and further their attitudes toward social robots. Specifically, the eye tracking indicators used in this study are Fixation, First Visit, Total Viewed Stay Time, and Number of Revisits. Also, Areas of Interest are selected to the face, eyes, lips, and full-body of a social robot. In the first relationship, we check which element of the social robot design the consumer’s gaze stays on, and how the gaze on each element affects consumer beliefs. The consumer beliefs are considered as the social robot’s emotional expression, humanness, and facial prominence. Second, we explore whether the formation of consumer attitudes is possible through two major channels. One is the path that the consumer beliefs formed through the gaze influence their attitude, and the other is the path that the consumer gaze response directly influences the attitude. This study made a theoretical contribution in that it finally analysed the path of consumer attitude formation from various angles by linking the gaze tracking reaction and consumer perception. In addition, it is expected to make practical contributions in the suggestion of specific design insights that can be used as a reference for designing social robots.

Electronics ◽  
2021 ◽  
Vol 10 (10) ◽  
pp. 1211
Author(s):  
Matthijs H. J. Smakman ◽  
Koen Smit ◽  
Lotte Buser ◽  
Tom Monshouwer ◽  
Nigel van Putten ◽  
...  

Young pediatric patients who undergo venipuncture or capillary blood sampling often experience high levels of pain and anxiety. This often results in distressed young patients and their parents, increased treatment times, and a higher workload for healthcare professionals. Social robots are a new and promising tool to mitigate children’s pain and anxiety. This study aims to purposefully design and test a social robot for mitigating stress and anxiety during blood draw of children. We first programmed a social robot based on the requirements expressed by experienced healthcare professionals during focus group sessions. Next, we designed a randomized controlled experiment in which the social robot was applied as a distraction method to measure its capacity to mitigate pain and anxiety in children during blood draw in a children’s hospital setting. Children who interacted with the robot showed significantly lower levels of anxiety before actual blood collection, compared to children who received regular medical treatment. Children in the middle classes of primary school (aged 6–9) seemed especially sensitive to the robot’s ability to mitigate pain and anxiety before blood draw. Children’s parents overall expressed strong positive attitudes toward the use and effectiveness of the social robot for mitigating pain and anxiety. The results of this study demonstrate that social robots can be considered a new and effective tool for lowering children’s anxiety prior to the distressing medical procedure of blood collection.


Healthcare ◽  
2021 ◽  
Vol 9 (3) ◽  
pp. 244
Author(s):  
Daniele Giansanti

This commentary aims to address the field of social robots both in terms of the global situation and research perspectives. It has four polarities. First, it revisits the evolutions in robotics, which, starting from collaborative robotics, has led to the diffusion of social robots. Second, it illustrates the main fields in the employment of social robots in rehabilitation and assistance in the elderly and handicapped and in further emerging sectors. Third, it takes a look at the future directions of the research development both in terms of clinical and technological aspects. Fourth, it discusses the opportunities and limits, starting from the development and clinical use of social robots during the COVID-19 pandemic to the increase of ethical discussion on their use.


Healthcare ◽  
2021 ◽  
Vol 9 (11) ◽  
pp. 1454
Author(s):  
Rossella Simeoni ◽  
Federico Colonnelli ◽  
Veronica Eutizi ◽  
Matteo Marchetti ◽  
Elena Paolini ◽  
...  

Motivation: We are witnessing two phenomena. The first is that the physiotherapist is increasingly becoming a figure that must interact with Digital Health. On the other hand, social robots through research are improving more and more in the aspects of social interaction thanks also to artificial intelligence and becoming useful in rehabilitation processes. It begins to become strategic to investigate the intersections between these two phenomena. Objective: Therefore, we set ourselves the goal of investigating the consensus and opinion of physiotherapists around the introduction of social robots in clinical practice both in rehabilitation and assistance. Procedure: An electronic survey has been developed focused on social robot-based rehabilitation and assistance and has been submitted to subjects focused on physiotherapy sciences to investigate their opinion and their level of consent regarding the use of the social robot in rehabilitation and assistance. Two samples of subjects were recruited: the first group (156 participating subjects, 79 males, 77 females, mean age 24.3 years) was in the training phase, and the second (167 participating subjects, 86 males, 81 females, mean age 42.4 years) group was involved in the work processes. An electronic feedback form was also submitted to investigate the acceptance of the proposed methodology. Results: The survey showed a consistency of the results between the two samples from which interesting considerations emerge. Contrary to stereotypes that report how AI-based devices put jobs at risk, physiotherapists are not afraid of these devices. The subjects involved in the study believe the following: (a) social robots can be reliable co-workers but will remain a complementary device; (b) their role will be of the utmost importance as an operational manager in their use and in performance monitoring; (c) these devices will allow an increase in working capacity and facilitate integration. All those involved in the study believe that the proposed electronic survey has proved to be a useful and effective tool that can be useful as a periodic monitoring tool and useful for scientific societies. Conclusions: The evolution of social robots represents an unstoppable process as does the increase in the aging of the population. Stakeholders must not look with suspicion toward these devices, which can represent an important resource, but rather invest in monitoring and consensus training initiatives.


2019 ◽  
Vol 10 (1) ◽  
pp. 346-358 ◽  
Author(s):  
Laura Bishop ◽  
Anouk van Maris ◽  
Sanja Dogramadzi ◽  
Nancy Zook

AbstractResearch in social robotics is focused on the development of robots that can provide physical and cognitive support in a socially interactive way. Whilst some studies have previously investigated the importance of user characteristics (age, gender, education, robot familiarity, mood) in the acceptance of social robots as well as the influence a robot’s displayed emotion (positive, negative, neutral) has on the interaction, these two aspects are rarely combined. Therefore, this study attempts to highlight the need to consider the influence that both human and robot attributes can have on social robot acceptance. Eighty-six participants completed implicit and explicit measures of mood before viewing one of three video clips containing a positive, negative or neutral social robot (Pepper) followed by questionnaires on robot acceptance and perception. Gender and education were not associated with acceptance; however, several constructs of the acceptance questionnaire significantly correlated with age and mood. For example, those younger and those experiencing sadness or loneliness were more dependent on the opinions of others (as measured by the social influence construct of the acceptance questionnaire). This highlights the importance of mood in the introduction of social robots into vulnerable populations. Robot familiarity also correlated with robot acceptance with those more familiar finding the robot less useful and less enjoyable, this is important as robots become more prominent in society. Displayed robot emotion significantly influenced acceptance and perception with the positive robot appearing more childlike than the negative and neutral robot, and the neutral robot the least helpful. These findings emphasise the importance of both user and robot characteristics in the successful integration of social robots.


Author(s):  
Aike C. Horstmann ◽  
Nicole C. Krämer

AbstractSince social robots are rapidly advancing and thus increasingly entering people’s everyday environments, interactions with robots also progress. For these interactions to be designed and executed successfully, this study considers insights of attribution theory to explore the circumstances under which people attribute responsibility for the robot’s actions to the robot. In an experimental online study with a 2 × 2 × 2 between-subjects design (N = 394), people read a vignette describing the social robot Pepper either as an assistant or a competitor and its feedback, which was either positive or negative during a subsequently executed quiz, to be generated autonomously by the robot or to be pre-programmed by programmers. Results showed that feedback believed to be autonomous leads to more attributed agency, responsibility, and competence to the robot than feedback believed to be pre-programmed. Moreover, the more agency is ascribed to the robot, the better the evaluation of its sociability and the interaction with it. However, only the valence of the feedback affects the evaluation of the robot’s sociability and the interaction with it directly, which points to the occurrence of a fundamental attribution error.


2021 ◽  
Vol 6 (3(31)) ◽  
pp. 10-17
Author(s):  
Sargis L. Ghantarjyan ◽  
Rima M. Poghosyan

The main goal of the article is to highlight the basic stages of the formation of a new direction in robotics, known as social, to show approaches in the classification of social robots, their scope of application. The main difference between social robots and industrial robots is their interactive interaction with humans. Descriptions of social robots have made, which used in various countries, their market prospects and individual cost characteristics. It is mentioned that the Armenian social robot ROBIN is a few times cheaper than similar foreign prototypes.


2021 ◽  
Vol 5 ◽  
Author(s):  
Nils F. Tolksdorf ◽  
Camilla E. Crawshaw ◽  
Katharina J. Rohlfing

Social robots have emerged as a new digital technology that is increasingly being implemented in the educational landscape. While social robots could be deployed to assist young children with their learning in a variety of different ways, the typical approach in educational practices is to supplement the learning process rather than to replace the human caregiver, e.g., the teacher, parent, educator or therapist. When functioning in the role of an educational assistant, social robots will likely constitute a part of a triadic interaction with the child and the human caregiver. Surprisingly, there is little research that systematically investigates the role of the caregiver by examining the ways in which children involve or check in with them during their interaction with another partner—a phenomenon that is known as social referencing. In the present study, we investigated social referencing in the context of a dyadic child–robot interaction. Over the course of four sessions within our longitudinal language-learning study, we observed how 20 pre-school children aged 4–5 years checked in with their accompanying caregivers who were not actively involved in the language-learning procedure. The children participating in the study were randomly assigned to either an interaction with a social robot or a human partner. Our results revealed that all children across both conditions utilized social referencing behaviors to address their caregiver. However, we found that the children who interacted with the social robot did so significantly more frequently in each of the four sessions than those who interacted with the human partner. Further analyses showed that no significant change in their behavior over the course of the sessions could be observed. Findings are discussed with regard to the caregiver's role during children's interactions with social robots and the implications for future interaction design.


2017 ◽  
Vol 43 (7) ◽  
pp. 924-939
Author(s):  
John V. Petrocelli ◽  
Melanie B. Whitmire

Previous research demonstrates that attitude certainty influences the degree to which an attitude changes in response to persuasive appeals. In the current research, decoding emotions from facial expressions and incidental processing fluency, during attitude formation, are examined as antecedents of both attitude certainty and attitude change. In Experiment 1, participants who decoded anger or happiness during attitude formation expressed their greater attitude certainty, and showed more resistance to persuasion than participants who decoded sadness. By manipulating the emotion decoded, the diagnosticity of processing fluency experienced during emotion decoding, and the gaze direction of the social targets, Experiment 2 suggests that the link between emotion decoding and attitude certainty results from incidental processing fluency. Experiment 3 demonstrated that fluency in processing irrelevant stimuli influences attitude certainty, which in turn influences resistance to persuasion. Implications for appraisal-based accounts of attitude formation and attitude change are discussed.


Author(s):  
ARANTXA VILLANUEVA ◽  
RAFAEL CABEZA ◽  
SONIA PORTA

In the past years, research in eye tracking development and applications has attracted much attention and the possibility of interacting with a computer employing just gaze information is becoming more and more feasible. Efforts in eye tracking cover a broad spectrum of fields, system mathematical modeling being an important aspect in this research. Expressions relating to several elements and variables of the gaze tracker would lead to establish geometric relations and to find out symmetrical behaviors of the human eye when looking at a screen. To this end a deep knowledge of projective geometry as well as eye physiology and kinematics are basic. This paper presents a model for a bright-pupil technique tracker fully based on realistic parameters describing the system elements. The system so modeled is superior to that obtained with generic expressions based on linear or quadratic expressions. Moreover, model symmetry knowledge leads to more effective and simpler calibration strategies, resulting in just two calibration points needed to fit the optical axis and only three points to adjust the visual axis. Reducing considerably the time spent by other systems employing more calibration points renders a more attractive model.


2019 ◽  
Vol 3 (Supplement_1) ◽  
pp. S331-S331
Author(s):  
Lillian Hung ◽  
Habib Chaudhury

Abstract New technology such as social robots opens up new opportunities in hospital settings. PARO, a robotic pet seal, was designed to provide emotional and social support for older people with dementia. This project aims to explore the perceptions of persons with dementia about PARO’s role in a hospital setting. Video-ethnographic methods were applied. We had conversational interviews with and video observations of 10 older people with dementia in the geriatric unit of a large Canadian hospital. Also, semi-structured interviews and two focus groups were conducted with 10 staff members in the local unit to gain contextual information. Thematic analysis yielded three substantive themes: (a) “it’s like a buddy”—the robot helps people with dementia uphold a sense of self in the world; (b) “it’s a conversation piece”—the baby seal facilitates social connection; and (c) “it’s all about love”—PARO transforms and humanizes the clinical setting. Our findings help provide a better understanding of the direct perspectives of patients with dementia on the use of social robots. Instead of substituting human contact, the social robot complements emotional care and supports our fundamental human need for love.


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