A New Perspective in Integrated Facility Management: Using Kano Model to Evaluate Design and Construction, Operation, and Human Capital Attributes

Author(s):  
Thahomina Jahan Nipa ◽  
Sharareh Kermanshachi
2015 ◽  
Vol 77 (16) ◽  
Author(s):  
Raja Rafidah Raja Muhd Rooshdi ◽  
Muhd Zaimi Abd Majid ◽  
Shaza Rina Sahamir

Sustainable development principles have been implemented in various sectors including construction. Proper development and operation of infrastructure projects such highways can contribute significantly to the mission of sustainable development. Previous studies shown that most of conventional highways are unsustainable in many ways. Highways are facing severe challenge such as deteriorating condition, congestion, energy supply, and shortfall of funding for maintenance and capacity expansion to meet increasing demand. However at the same time, they consume huge amount of natural minerals and energy and generate waste and emission which contributing to climate changes and global warming. Therefore, sustainable design, construction, operation and maintenance have become priority these day. The aim of this paper is to determine critical elements for sustainable design and construction based on ranking of the priority level of the weighted value of each criteria. The questionnaires survey were developed and distributed to related respondents in order to obtain the agreement level for the element. The data was analysed using SPSS with factor analysis method.  Result from the analysis shown the criteria, weightage and score for main criteria for sustainable design and construction activities for green highway.


2014 ◽  
Vol 32 (4) ◽  
pp. 312-325 ◽  
Author(s):  
Eeva Määttänen ◽  
Tuuli Jylhä ◽  
Seppo Junnila

Purpose – This research project studies office tenants’ perceived value of green service attributes, with the focus being on facility services and management. The purpose of this paper is to gain an understanding of what kind of green attributes tenants value in their office buildings. Design/methodology/approach – The research project was conducted using a single case study methodology. A green facilities management concept was tested in a pilot building. Data were collected via a structured questionnaire based on the Kano model of attractive quality. In addition, open-ended questions were asked to further understand the tenants’ views on the matter. Findings – The findings of the research project indicate that tenants have begun to value green attributes in their office buildings. While environmental efficiency is not yet a strategic guideline for small tenants, it would increase their satisfaction with facility management and services. Practical implications – Facility management and service organisations can utilise the results of this study in their own service scopes and process development. Originality/value – This study provides insight into the value of green facilities and user services for small office tenants.


2021 ◽  
Vol 12 (1Sup1) ◽  
pp. 346-355
Author(s):  
Svitlana Rodchenko ◽  
Tetiana Bielska ◽  
Tetiana Brus ◽  
Yuriy Naplyokov ◽  
Olena Trevoho

The article reveals the issues of interdependence of the development of human capital in public administration on the level of its provision by the state in the context of COVID-19. In a democratic, civil, postmodern society, one of the main tasks is the development of systems for managing the efficiency of human capital in the context of public administration, as a means of obtaining higher levels of labor productivity. Today we have to state that the achievement of this efficiency in the use of human resources can be better achieved by orienting the performance management system to promote the attraction of new human potential in public administration at all levels. In this context, a new approach to the human capital management process is being actualized, which includes employee engagement and key factors of employee engagement at every stage. We are talking about a management model that includes the main ideas and offers a new perspective on how to develop and manage the involvement of human resources to achieve high levels of labor productivity in public administration in the context of COVID-19. The purpose of the article is to study the essence, characteristics and role of human capital in the context of public administration in the context of the existence of the epidemic danger of COVID-19


2017 ◽  
Vol 61 (2) ◽  
pp. 93-100 ◽  
Author(s):  
Roman Soucek ◽  
Anja S. Göritz ◽  
Klaus Moser

Abstract. According to human capital theory, educational level should be rewarded by the labor market. Hence, a completed doctorate should translate into higher income. This relationship between a completed doctorate and income should be more pronounced in the case of self-employment, because especially in this group the doctorate serves as a signal of an extraordinary professional qualification. The hypotheses were tested against a sample of 183 former scholarship recipients, who finished their academic education and were either employed full-time or self-employed. Results for the entire sample suggest that a completed doctorate has no effect on income. This is put into a new perspective by the confirmed impact of a doctorate on income for self-employed participants. We discuss this result with respect to the specific sample analyzed (former scholarship holders), labor market regulation issues, and from both a human capital and a signaling perspective of educational credentials.


Author(s):  
Amanjol Koshanov ◽  
Zaure Chulanova

The efficiency of economic development in the context of globalization and international integration is largely determined by the human capital accumulated and realized in the country. Modern science-intensive technologies require highly skilled specialists, engineers, and workers of technical professions. This becomes possible when using human capital of a new qualitative level, which makes it necessary to solve a number of methodological problems in terms of qualitative changes in the process of its formation. The aim of the study is to analyze the main approaches to the assessment of human capital and to develop proposals for its most objective assessment at various levels of manifestation — individual, micro- and macroeconomic. The article discusses the main methods for evaluating human capital: retrospective (based on the costs of its production) and perspective (based on income derived from the use of this capital). The proposed indicators of the qualitative state of human capital are aimed at its assessment from a new perspective, taking into consideration current global trends in the formation of innovative economy and digitalization.


2015 ◽  
Vol 38 (4) ◽  
pp. 47-66
Author(s):  
Aleksandras Vytautas Rutkauskas ◽  
Boguslavas Gruževskis ◽  
Irena Danilevičienė

Under the circumstances of rapidly growing globalization and social sustainability deve‑ lopment, the importance of human capital in the context of economic growth is constantly growing. Human capital development and adequate employment development require the acquisition of new knowledge and the use of innovation and knowledge in regular activities. The targeted integration of knowledge, innovation and technologies becomes an essential tool in solutions of country‘s employment problems. The currently available studies lack employment sustainability quantitative measures organized into a  susta‑ inability component, as well as their expressions, so the objective of this article is to reveal the importance of knowledge, innovation and technology cluster for employment growth. In order to achieve this objective, the concept of intelligent specialization and a new cluster of knowledge, innovation and technologies have been introduced to promote efficient solutions to employment problems and to lead to positive changes in the labour market, expanding employment growth. The following methods of research were used in this article: analysis of scientific literature, theoretical and practical statements matching method, statistical analysis.


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