Qualitative appraisal of stakeholders’ perspective on diabetes mellitus policy in Jakarta, Indonesia
Abstract Background Diabetes prevalence in Indonesia increased from 6.9% to 8.5% between 2013 and 2017.1 It was the third-leading cause of death in 2017. The government responded by introducing the Health Minimum Service Standard Policy (HMSS) in 2016. This study aims to perform a rapid qualitative appraisal of strategic stakeholders and capture their perspective on policy implementation. Methods We used a qualitative approach by interviewing stakeholders from the Ministry of Health, provincial and district-level governments, and 12 primary healthcare providers in Jakarta. The interview was performed from December 2019 to January 2020. Policy dissemination, implementation, and evaluation were also assessed during the interview. Triangulation was done with direct observation and routine data review at primary healthcare. Results The policy was disseminated from the MoH to state and district-level governments through workshops. It improved the coverage of screening, from 7.13% to 26.92% between 2017 and 2019 in Jakarta. Most stakeholders concerned about the problem with people's awareness and multisectoral collaboration to improve the coverage of diabetes services. PHC managers expressed internal threats (limited health workers, ineffective teamwork, and limited budget) and external threats (poor care-seeking, people's awareness, and commitment from across stakeholders) in implementing the policy. Conclusions Diabetes screening coverage in PHC has increased since the implementation of the policy, but below far from reaching a universal target. The government should collaborate with PHC to address the issues of internal and external threats. Key messages The 'SPM' policy introduced in 2016 has provided guidance for state and district-level government to assist the efforts on improving diabetes screening by PHCs in Indonesia. Coverage for diabetes screening in Jakarta, the capital city of Indonesia, has not reached the target. Further exploration of external and internal threats at PHC level is needed.