scholarly journals An interactive tool for citizens’ involvement in the sustainable regeneration

Facilities ◽  
2020 ◽  
Vol 38 (11/12) ◽  
pp. 859-870 ◽  
Author(s):  
Alenka Temeljotov Salaj ◽  
Savis Gohari ◽  
Coline Senior ◽  
Yan Xue ◽  
Carmel Lindkvist
Keyword(s):  
Citizen Participation ◽  
New Technologies ◽  
Effective Communication ◽  
Well Being ◽  
Communication Process ◽  
Necessary Condition ◽  
Evidence Based ◽  
Content Type ◽  
Interactive Tool ◽  
Facility Manager

Purpose The purpose of this paper is to test possibilities of real participation in FM field in response to the energy sustainable demand by using new technologies for better communication. It is acknowledged that the technological innovation is a necessary condition to make a city sustainable, though the challenge is not primarily on technology but on service transformation and improvement. Improving service quality requires the participatory and synergetic processes that attract an extra attention to the social and management aspects of urban planning. Design/methodology/approach This is an evidence-based research, which shows how FM can extent its impact on the build environment and society by bringing the socio-physiological aspect and the community in the central of the planning and design process. Findings An “urban” facility manager, through integration of multiple disciplines in a human-centre approach, can become the enabler and implementer of sustainable urban ecosystem, i.e. balancing social, economic and environmental pillars. This requires central involvement of FM in the planning and decision-making processes; therefore, its role and impact should be enlarged and better communicated. The enlargement of the FM's role initially requires an effective communication with people, whose behavioural change are prerequisite for the sustainability transition. The communication between FM and people should be interactive and iterative, in which they both define problems/needs and co-create the relevant solutions. Research limitations/implications This paper depicts an evidence-based FM practice, in which the website as an interactive tool is co-designed by the “facility management” students and the citizens to contribute to the real citizen participation in an effective communication process. Originality/value The high value for both, citizens and facility manager, is co-created information platform for upgrading the sustainability level and well-being in the communities. The tool is seen as an important starting contribution for the Paris climate agreement, and as a step toward human-centric-oriented urban sustainable regenerating project.

Applying evidence-based HRM: the case of bonuses in the home furnishing industry

2014 ◽  
Vol 2 (2) ◽  
pp. 192-208
Author(s):  
André de Waal ◽  
Maarten Roobol
Keyword(s):  
Financial Incentives ◽  
Work Motivation ◽  
Practical Implication ◽  
Motivational Factors ◽  
Necessary Condition ◽  
Evidence Based ◽  
Quality Work ◽  
Content Type ◽  
Home Furnishing

Purpose – In the home furnishing industry outside contract installers produce higher quality work than in-house installers which is reflected in less revisits to customers to repair mistakes. Many home furnishing retailers are therefore contemplating introducing so that the quality of the work of in-house installers will be linked to financial incentives, thus resembling the situation of contract installers. However, a necessary condition for a successful introduction of bonuses is that in-house installers are motivated by it to deliver better quality work, i.e. cause less revisits. The purpose of this paper is to look into the question whether the introduction of bonuses could be used to increase the quality of work of in-house. Design/methodology/approach – For the research the four steps of the evidence-based HRM framework, as developed by Rousseau and Barends (2011), were used. In steps 1, literature review, the research question was formulated based on work motivation theories (in particular on intrinsic and extrinsic motivation, bonuses, and the differences between contract workers and organizational employees). In step 2, systematic gathering of facts, two existing questionnaires were combined to measure the motivation of the two types of installers. Findings – In step 3, evaluation, the differences between the motivational factors and attitude towards bonuses was analysed for both groups of installers. The research results show that although in-house installers are potentially motivated by bonuses, they differ so much from contract installers in their general work motivation that introducing bonuses by no means will be a success. In step 4, ethical considerations, the consequences of the research findings were discussed. Research limitations/implications – The main limitations are the use of a self-constructed questionnaire and the fact that the research was conducted at only one case company, thus rendering the generalization of findings problematic. Practical implications – The practical implication of the study is that management of the case company can now better prepare itself for the issues to be expected when introducing bonuses for the in-house installers. Originality/value – This research adds to the literature on the effects of bonuses on motivation. It also addresses a gap in the literature as there is currently hardly any academic literature on the conditions necessary to introduce bonuses for craftsmen successfully, and on whether this introduction is advantageous for organizations in the first place. In addition, the case company offered the opportunity to research the issue in a comparative way, by looking at the motivational factors influencing in-house installers and contract installers who work in the same conditions, something which to the knowledge of the authors has not been done before. Finally, the sue of an evidence-based HRM framework is quite unique for the human resource management field.

scholarly journals Identifying interior design strategies for healthy workplaces – a literature review

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Susanne Colenberg ◽  
Tuuli Jylhä
Keyword(s):  
Interior Design ◽  
Well Being ◽  
Evidence Based ◽  
Workplace Design ◽  
Design Strategies ◽  
Content Type ◽  
Starting Point ◽  
Theoretical Assumptions ◽  
Design Solutions ◽  
Health Objective

Purpose It is widely recognized that interior office space can affect health in several ways. Strategic and evidence-based design, including explicit design objectives, well-chosen design solutions and evaluation of results, aid realization of desired health effects. Therefore, this paper aims to identify possibly effective interior design strategies and accompanying design solutions and to provide examples of effectiveness measures. Design/methodology/approach A literature sample of 59 peer-reviewed papers published across disciplines was used to collect examples of workplace design features that have positively influenced workers’ well-being. The papers were grouped by their health objective and design scope successively and their theoretical assumptions, measures and findings were analyzed. Findings Four main workplace design strategies were identified. Design for comfort aims at reducing or preventing health complaints, discomfort and stress, following a pathogenic approach. It has the longest tradition and is the most frequently addressed in the included papers. The other three take a salutogenic approach, promoting health by increasing resources for coping with demands through positive design. Design for restoration supports physical and mental recovery through connections with nature. Design for social well-being facilitates social cohesion and feelings of belonging. Design for healthy behavior aims at nudging physical activity in the workplace. Originality/value By drawing complementary perspectives and offering examples of design solutions and effectiveness measures, this paper encourages workplace designers, managers and researchers to take a transdisciplinary and evidence-based approach to healthy workplaces. It also serves as a starting point for future empirical research.

scholarly journals Social Barriers to Effective Communication in Old Age

2020 ◽  
Vol 5 (2) ◽  
pp. 144-153 ◽  
Author(s):  
Anna Sanecka
Keyword(s):  
Elderly People ◽  
Old Age ◽  
Interpersonal Relationships ◽  
Mass Communication ◽  
New Technologies ◽  
Effective Communication ◽  
Well Being ◽  
The Elderly ◽  
Poor Quality ◽  
Social Barriers

Some communication barriers apply particularly to elderly people. The social barriers to effective communication in old age are the barriers caused by stereotypes of old age/elderly people and the barriers arising from limitations in using mass communication by seniors. Stereotypes of old age/elderly people embrace views regarding old people’s communication skills and the ideas about the correct way of communication with them. Therefore the communication problems of old people are correlated with the little and poor communication processes they are participating in. This seems to be a result of impetuses of poor quality sent to seniors by their communication partners. Not only face to face communication but also mass communication is very important for the elderly population. Therefore limitations in using new technologies and new communication channels as well as a limited presence in the mass media of content created by seniors and for seniors have an impact on their life, their well-being, and their interpersonal relationships. These problems are especially important when we faced with the ever growing population of elderly people.

Program Development, Quality Assurance, and Innovation

2017 ◽  
pp. 457-459
Author(s):  
Trevor G. Mazzucchelli
Keyword(s):  
Program Development ◽  
New Technologies ◽  
Well Being ◽  
Evidence Based ◽  
Parenting Support ◽  
Organizational Contexts ◽  
Successive Generations ◽  
Mental And Physical Health ◽  
Health And Well Being

Over the past four decades, enormous advances have been made in the field of evidence-based parenting support (EBPS). Despite this progress, to remain relevant to the needs of successive generations of families, it is essential that parenting programs continue to evolve and adapt. This chapter introduces a series of chapters that reflect on what has been accomplished and consider future directions for the field. It is asserted that EBPS has the potential to make a major contribution to the long-term mental and physical health and well-being of children and adults and could also play a role in the resolution of many other problems of global significance. Further innovation in EBPS will occur if the potential of EBPS is recognized, future needs and preferences of families are anticipated, new technologies are embraced, and conditions are created in organizational contexts and research environments that are likely to foster innovation.

How acceptance and commitment therapy changed the perspective on support provision for staff working with intellectual disability

2016 ◽  
Vol 10 (1) ◽  
pp. 59-73 ◽  
Author(s):  
Mauro Leoni ◽  
Serafino Corti ◽  
Roberto Cavagnola ◽  
Olive Healy ◽  
Stephen J. Noone
Keyword(s):  
Acceptance And Commitment Therapy ◽  
Well Being ◽  
Future Research ◽  
Evidence Based ◽  
Third Generation ◽  
Behaviour Therapy ◽  
Content Type ◽  
Commitment Therapy ◽  
Acceptance And Commitment ◽  
Cognitive Behaviour

Purpose – The purpose of this paper is to present a review on evidence-based intervention concerning the reduction of stress/burnout and the improvement of wellbeing for professionals working with people with intellectual disabilities (IDs). Design/methodology/approach – Theoretical models and literature related to stress reduction are reviewed from a classical cognitive behaviour therapy (CBT) approach up to the novel contribution of the third generation of cognitive-behavioural therapies, with a specific focus on contextual behavioural sciences and acceptance and commitment Therapy (ACT). Findings – Despite the improvement of CBT-based interventions in reducing risk factors for stress and burnout, the limitations of a problem-solving approach when applied to challenging environments like those of direct support to persons with ID, are still large. Interventions based on the core processes and the related techniques of ACT appear to be promising in promoting the well being of paid carers reducing the risk of burnout, and increasing psychological flexibility. Such factors can increase the ability to clarify personal and professional values, as well as the opportunities to act consistently with such values and achieve greater social reinforcement in the work environment. Research limitations/implications – The limitations of the existing research are presented and discussed. There are several aspects that future research should address in order to promote staff training protocols that could be extensively applied with preventive aims. Organisations could take the available procedures and methodologies and implement these evidence-based practices within existing training. Originality/value – The research on the application of ACT and third generation of behavioural approaches to the wellbeing and behaviour of staff supporting persons with IDs remains limited. The present paper is the first narrative review on this topic.

Promoting social and emotional well-being in schools

2017 ◽  
Vol 117 (5) ◽  
pp. 434-451 ◽  
Author(s):  
Margaret M. Barry ◽  
Aleisha Mary Clarke ◽  
Katherine Dowling
Keyword(s):  
Intervention Development ◽  
Well Being ◽  
School Systems ◽  
Evidence Based ◽  
Common Elements ◽  
Content Type ◽  
Emotional Skills ◽  
Social And Emotional ◽  
Social And Emotional Skills

Purpose The purpose of this paper is to provide a critical perspective on the international evidence on promoting young people’s social and emotional well-being in schools. The challenges of integrating evidence-based interventions within schools are discussed and the need for innovative approaches to research and practice are considered in order to support more sustainable approaches that can be embedded into the everyday practice of school systems. Design/methodology/approach A common elements approach to intervention development and implementation is explored. A case study is presented on piloting this approach with post-primary students, based on consultations with students and teachers concerning their needs in supporting youth social and emotional well-being. Findings The integration and sustainability of evidence-based social and emotional skills programmes within the context of whole school systems is far from clearly established. Research on the use of a common elements approach to evidence-based treatment and youth prevention programmes is presented and the application of this method to the development and implementation of social and emotional learning interventions is considered. Preliminary case study findings are presented exploring this approach in school-based intervention development for post-primary school students. Research limitations/implications The potential of adopting a common elements approach is considered; however, more rigorous research is needed to identify the most potent strategies for social and emotional skills development. Originality/value Identifying a common set of evidence-based strategies for enhancing adolescents’ social and emotional skills could lead to innovative approaches to intervention delivery that would extend the impact and reach of evidence-based practice across diverse educational systems and school settings.

Evidence-based design and transformative service research for the healthcare in hospitals

2016 ◽  
Vol 10 (2) ◽  
pp. 214-229 ◽  
Author(s):  
Sara Hamed ◽  
Noha El-Bassiouny ◽  
Anabel Ternès
Keyword(s):  
Physical Environment ◽  
Service Sector ◽  
Well Being ◽  
Healthcare Services ◽  
Service Research ◽  
Evidence Based ◽  
Sustainable Competitive Advantage ◽  
Content Type ◽  
Future Studies ◽  
Research Propositions

Purpose The purpose of this study is to combine the two fields of transformative service research (TSR) and evidence-based design (EBD) to improve the healthcare service provided in hospitals. TSR and EBD are two separate research fields that aim to improve the well-being of consumers within the service sector. Research propositions for making changes in the hospital physical environment to improve the patient well-being are developed to link the two fields. Design/methodology/approach This work takes a theoretical approach to develop research propositions based on the literature. The research propositions guide the development of the framework developed for future studies under TSR and EBD. Findings The research propositions should be tested empirically in future studies to develop a methodology for transforming a hospital physical environment. The implementation of these propositions would allow hospitals to reach a new and more sustainable competitive advantage. Originality/value The relationship between the domains of TSR and EBD has not been explored before in the literature. This study presents an unprecedented work that is needed to improve patient well-being. It contributes to TSR and EBD by providing a research agenda for healthcare practitioners and researchers to pave the way for achieving improved healthcare services focusing on patient well-being and sustainability.

scholarly journals Support provided by healthcare professionals to the mothers of newborns in the neonatal unit

2021 ◽  
Vol 11 (2) ◽  
pp. 59-65
Author(s):  
Suziane de Souza Giroux ◽  
Brenda Tuany Pacheco Dias ◽  
Emanuele Rocha da Silva ◽  
Jéssica Haline Souza dos Reis ◽  
Samuel Filipe Lopes Alves ◽  
...  
Keyword(s):  
Health Education ◽  
Health Professionals ◽  
New Technologies ◽  
Daily Practice ◽  
Well Being ◽  
Neonatal Unit ◽  
Communication Process ◽  
Information Support ◽  
Cross Sectional ◽  
Support Tool

Objective: To evaluate the support offered by health professionals to mothers of newborns admitted to the neonatal unit.Methods: Descriptive cross-sectional study with a quantitative approach conducted at the Regional Hospital of Tucuruí, in the state of Pará, region of the Brazilian Amazon, where 33 mothers who had newborn children admitted to the neonatal unit responded to the structured adapted version of the NPST (Nurse Parent Support Tool ). Results: Most were aged 20-34 years (48%), married or in a stable relationship (69%), multiracial (87%), housewife (57%), with up to 11 years of study (72%). The scores for the NPST subdomains were 3.39 ± 1.65 (Communication and Information Support), 4.13 ± 1.33 (Emotional Support), 3.93 ± 1.46 (Incentive Support), and 4.21 ± 1,27 (Instrumental Support). The findings revealed unsatisfactory communication and information support from health professionals to mothers, although they expressed satisfaction with the care provided. Conclusions: The perception of scarcity of human resources and health education, verified in this study, weakens the communication process during hospitalization and influences the mother's well-being, leading to a decrease in the efficiency of the support provided. The improvement in this area can lead to better results in daily practice. The replication of this study to other locations can lead to more significant assistance to mothers of hospitalized neonates and provide new technologies and strategies in health education.

scholarly journals Designing inclusive environments for people living with dementia: how much do we really know?

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Simon Chester Evans ◽  
Sarah Waller ◽  
Jennifer Bray
Keyword(s):  
Design Methodology ◽  
Well Being ◽  
Assessment Tools ◽  
Evidence Based ◽  
Policy And Practice ◽  
Design Assessment ◽  
Content Type ◽  
Current State ◽  
Comprehensive Literature Review ◽  
User Friendly

Purpose Recent years have seen a growing interest in and awareness of the importance of environmental design to the well-being of people living with dementia, in terms of both policy and practice. This trend has been accompanied by a plethora of advice, guidance and tools that aim to encourage and promote the development of inclusive environments. Not all of these are evidence-based, and even those that claim to be so are limited by a paucity of good quality, comprehensive research studies. This paper aims to consider the current state of knowledge in the field of dementia-friendly design and describes a project that refreshed and updated the suite of Environmental Assessment Tools originally developed by The Kings Fund and now managed by the Association for Dementia Studies. Design/methodology/approach The mixed methods project reported on in this paper comprised a review of the literature, a survey of people who have used the five design assessment tools and an iterative process of updating the tools to make them as evidence-based and user-friendly as possible. Findings The suite of five assessment tools was refreshed and updated to reflect the latest evidence and the views of professionals and others who use the tools. The authors conclude that while a focus on dementia-friendly design is to be welcomed, there remains a need for relevant high-quality evidence to inform such work. In particular, there is a lack of research within people’s own homes and studies that include the perspectives of people living with dementia. Originality/value Few assessment tools and guidelines for dementia-friendly environments are truly evidence-based. This paper reports on a project that combined a comprehensive literature review with the views of practitioners to update a widely used suite of tools that aim to make a range of settings more suitable for people living with dementia.

Unexpected consequences in the operation of urban environments

Kybernetes ◽  
2019 ◽  
Vol 48 (2) ◽  
pp. 253-264 ◽  
Author(s):  
Raquel Pérez-delHoyo ◽  
María Dolores Andújar-Montoya ◽  
Higinio Mora ◽  
Virgilio Gilart-Iglesias
Keyword(s):  
Urban Planning ◽  
Citizen Participation ◽  
New Technologies ◽  
Planning Process ◽  
Urban Environments ◽  
Unintended Consequences ◽  
Information And Communications Technologies ◽  
Content Type ◽  
The Impact ◽  
Unexpected Consequences

Purpose The purpose of this paper is to study the unexpected consequences in the operation of urban environments. Prediction within the urban planning process often presents difficulties and unintended consequences. It is not enough to develop a good project. Unexpected consequences are possible because of the environment. The authors argue that these problems of uncertainty can be minimized with citizen participation and the use of new technologies. Design/methodology/approach The problem of how urban planning initiatives result in unexpected consequences is described. These effects are determined by studying a series of cities and real urban environments. A case study on urban accessibility is developed for a better understanding of the problem. Findings Avoiding unexpected consequences in the operation of urban environments is strongly linked to the concept of Smart City 3.0. This concept is based on the co-creation. In this line to address the problem, a citizen-centric methodology using the latest information and communications technologies and internet of things technologies is presented. As a practical application, different categories of unexpected events related to the Faculty of Education building at the University of Alicante have been identified as a consequence of the impact of its environment. An uncomfortable or non-accessible environment causes unforeseen behaviour of individuals. Originality/value There are no analytical tools to investigate how aspects of the urban environment cause uncertainty about the acceptance of projects by future citizen users. This work takes a step forward in that direction.

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