scholarly journals Service-dominant logic for managing the logistics-manufacturing interface

2015 ◽  
Vol 26 (1) ◽  
pp. 195-214 ◽  
Author(s):  
Yong Lin ◽  
Saara Pekkarinen ◽  
Shihua Ma
Keyword(s):  
Information Systems ◽  
Study Data ◽  
Abductive Reasoning ◽  
Content Type ◽  
Data Validity ◽  
Service Offering ◽  
Relational Logic ◽  
Depth Interviews ◽  
Case Study Data

Purpose – The purpose of this paper is to investigate the management of the logistics-manufacturing interface between the manufacturer and its logistics service provider from the perspective of the service-dominant (S-D) logic. Design/methodology/approach – The approach adopted is that of abductive reasoning through case study: data are primarily gleaned from semi-structured in-depth interviews. Field visits and secondary documentation are used to ensure data validity. Findings – The results show that the interface can be categorized into three levels: design interface between products and logistic services, process interface between manufacturing processes and service-offering processes, and information interface between manufacturing information systems and logistics information systems. The results also indicate that ten foundational premises of S-D logic, especially service-focussed, customer-oriented and rational views can be applied in defining and managing these interfaces. Research limitations/implications – This research contributes not only to the theory of S-D logic and managing interface, but also provides managers with guidelines of applying S-D logic to build a service-focussed, customer-oriented and relational logic to effectively manage the logistics-manufacturing interface. However, the research is limited to the context of automotive and logistics industries. Originality/value – Three levels of logistics-manufacturing interface, including design, process and information are identified, and S-D logic is applied to identify and manage the interface.

Managing paradoxes, dilemmas, and change

2018 ◽  
Vol 25 (2) ◽  
pp. 257-275 ◽  
Author(s):  
Rubens Pauluzzo ◽  
Marta Guarda ◽  
Laura De Pretto ◽  
Tony Fang
Keyword(s):  
Multinational Corporation ◽  
Design Methodology ◽  
Qualitative Case Study ◽  
Study Data ◽  
Value Orientations ◽  
Cultural Learning ◽  
Content Type ◽  
Yin Yang ◽  
Case Study Data

Purpose Drawing on Fang’s (2012) Yin Yang theory of culture while taking up the roadmap proposed by Li (2016) for applying the epistemological system of Yin Yang balancing to complex issues in management research, in general, and to paradoxical issues, in particular, the purpose of this paper is to explore how organizations and individuals in the West can balance cultural paradoxes and manage culture dilemmas through the lens of Yin Yang wisdom. Design/methodology/approach The paper is based on a qualitative case study. Data are gathered through interviews, documents, and field observations in four subsidiaries of an Italian insurance multinational corporation and were analyzed according to the three parameters, i.e., situation, context, and time (Fang, 2012). Findings The findings show how the integration and learning from seemingly opposite cultures and sets of values lead the organization and individuals to balancing cultural paradox and managing cultural dilemma effectively. With regard to situation, the authors find that both organizations and customers choose the most relevant value(s) to take advantage of specific events or circumstances, and that different value orientations can coexist. As for context, the authors show that organizations can adapt their values either through suppression and/or promotion, which can foster individuals to find new balancing within the paradox. In terms of time, the authors show that the process of learning from other cultures over time can play a role in the shift of people’s and organizations’ choices of attitudes and value orientations. Originality/value The paper suggests the relevance and usefulness of adopting Yin Yang wisdom to uncover the dynamic process of cultural learning in Western scenarios.

Bad assets options and bank resolution in Europe

2015 ◽  
Vol 16 (5) ◽  
pp. 486-497 ◽  
Author(s):  
Karsten Paetzmann
Keyword(s):  
Financial Crisis ◽  
Study Data ◽  
Banking Union ◽  
2008 Financial Crisis ◽  
Content Type ◽  
Reduction Strategies ◽  
The 2008 Financial Crisis ◽  
Bad Assets ◽  
Case Study Data

Purpose – This paper analyzes the new EU Bank Recovery and Resolution Directive (BRRD) to determine the level of guidance on instruments to wind-down bad asset portfolios of asset management vehicles. In the absence of such detailed guidance stipulated by the BRRD, the aim is to provide certain practical guidance to future resolution planning and execution. Design/methodology/approach – This paper draws upon experience from portfolio reduction strategies applied at European bad banks in the aftermath of the 2008 financial crisis. For illustration purposes, the paper use case study data from a bad bank located in the eurozone. Findings – For the new European Commission, implementation and enforcement of the Banking Union within the eurozone is currently a key priority. Present efforts are mainly directed towards minimum technical standards. However, the fundamental question of how to orderly unwind a bad assets portfolio without the usage of public funds remains partly addressed only. While a uniform approach to any bad asset does not seem to be applicable, certain lessons learned from previous financial crises may contribute to a selection of reduction strategies. Research limitations/implications – This paper draws upon experience from portfolio reduction strategies applied at European bad banks in the aftermath of the 2008 financial crisis. It includes case study data from the wind-down of a eurozone bad bank detailing the asset reduction strategies achieved so far. Such per asset class wind-down patterns have not been published and commented on in academia so far.

Reflection on higher degree apprenticeship development

2017 ◽  
Vol 7 (1) ◽  
pp. 112-122 ◽  
Author(s):  
Alastair Irons
Keyword(s):  
Study Data ◽  
Positive Outcomes ◽  
Content Type ◽  
Shared Experiences ◽  
Challenges And Opportunities ◽  
Original Case ◽  
First Time ◽  
Practical Implications ◽  
Case Study Data

Purpose The purpose of this paper is to share the experiences of designing, developing and implementing a higher degree apprenticeship programme. Design/methodology/approach The methodology used in this paper is a case study. Data have been gathered from students, employers and academic colleagues. Findings The findings from the case study are that the implementation of a higher degree apprenticeship programme for the first time is a complex and time-consuming process, but there are significant benefits and positive outcomes. The process of development and implementation requires commitment from all partners in the programme. Research limitations/implications This is only one case study and is based on the experiential findings from one institution with one employer. Whilst the findings cannot be generalised, it is hoped that others will gain insight from the shared experiences. Practical implications The practical implications from the case study are that there are a range of activities that need to be undertaken and completed before a degree apprenticeship programme can be implemented. Some of these activities can happen in parallel but others are dependent on each other. There are various stakeholders in the operation of the programme which adds to the complexity. Originality/value This case study is an original case study evaluating the experience of developing and operating a degree apprenticeship programme for the first time. It provides a description of the challenges and opportunities in developing and implementing the programme and as such hopefully will provide value to others as they go through similar processes of development and implementation.

scholarly journals Journalist's Information Organizational Patterns in Reporting Indonesian Vice President's Agenda

2020 ◽  
Vol 5 (2) ◽  
pp. 307
Author(s):  
Firmansyah Firmansyah ◽  
Ashabul Yamin Asgha
Keyword(s):  
Vice President ◽  
Study Data ◽  
Communication Patterns ◽  
Information Communication ◽  
Organizational Information ◽  
Organizational Patterns ◽  
Media Form ◽  
Depth Interviews ◽  
Case Study Data

The study illustrates the pattern of organizational communication on journalist's coverage in the Vice President's agenda. Journalists from various media form informational organizations in fulfilling the task of getting news. This study used a constructivist paradigm with a descriptive qualitative approach. The method used was a case study. Data collection was done by observing the journalist's communication patterns when reporting the vice president's agenda. In-depth interviews were conducted to journalists who conducted coverage in the vice president's office in 2019 and the vice president's secretariat. Other data were obtained from documents. This study found that organizational information communication was formed between journalists, vice president secretariat, and vice president itself. In terms of reporting, journalists follow information from the vice president's secretariat. However, journalists have many ways to get information about the Vice President's internal agenda. Communication patterns showed that journalists do their work by pursuing information from several sources.

scholarly journals Adding services to product-based portfolios

2015 ◽  
Vol 26 (3) ◽  
pp. 372-393 ◽  
Author(s):  
Daniel Kindström ◽  
Christian Kowalkowski ◽  
Thomas Brashear Alejandro
Keyword(s):  
Corporate Strategy ◽  
Analytical Framework ◽  
Sales Force ◽  
Study Data ◽  
Group Discussions ◽  
Content Type ◽  
Service Infusion ◽  
Business To Business ◽  
Depth Interviews

Purpose – The purpose of this paper is to explore the implications for the sales function of the infusion of services by formerly product-based firms. In particular, it aims at identifying the changes that need to be made at the sales-function level if the services are to be successfully sold. Design/methodology/approach – This research is an exploratory qualitative case study. Data were collected by focus group discussions and in-depth interviews with relevant managers in three large multinational companies based in Northern Europe, which were pursuing service-led growth. Findings – The effects of service infusion processes on the sales function could be seen with respect to the three parts of the analytical framework: organization, roles, and competences. The results illustrate the need for a changed perspective with respect to all three parts, if a product-based firm is to be successful in the infusing of associated services into its portfolio of offerings. Analysis of the results identifies key operational initiatives that management needs to understand and implement when corporate and marketing strategies increasingly focus on service-led growth. Research limitations/implications – The study was exploratory and vendor centric, which means that it did not quantitatively assess the results or directly involve the customers at whom the services were directed. Also, the choice of business-to-business firms limits the capacity to generalize the findings. Originality/value – Whereas relationship-based and value-based selling are approaches more geared to the sales-force level, the study reported in this paper set out to understand fundamental differences at the sales-function level when firms pursue service-led growth. The findings suggest that the realignment of corporate strategy toward an increased focus on services may have far-reaching implications for the sales function.

scholarly journals NILAI-NILAI SPIRITUAL, PROFESIONAL DAN HUMANIS PADA KEPEMIMPINAN KEPALA MADRASAH UNGGULAN DI MALANG

2019 ◽  
Vol 5 (2) ◽  
Author(s):  
Muhammad Walid
Keyword(s):  
Study Data ◽  
School Principal ◽  
Educational Values ◽  
High Quality ◽  
Values And Beliefs ◽  
Humanitarian Values ◽  
Depth Interviews ◽  
Research Type ◽  
Case Study Data

<p><strong><em>Abstract.</em></strong><em> The emergence of several high-quality and high-quality madrasah in major cities in Indonesia indicates that madrasah is not all inferior. From the above, there is a big question why madrasah can be excellent, but there are also those that are not qualified? Therefore, the existence of superior and good quality madrasah needs to be seen how the leadership of the madrasa head and what is underlying so that it becomes excellent. This study was approached with a qualitative research type of case study. Data was collected through in-depth interviews, semi-involved observations, and documentation. The collected data were analyzed using descriptive qualitative techniques. To measure the validity of the data produced, standards are used; 1) trust, 2) degree of transferability, 3) dependence, and 4) certainty. It can be concluded that the spiritual, professional, and humanitarian values of the madrasa head are much articulated in the processes of managing superior madrasas. The success of the madrasa can be seen how the values and beliefs underlie the head of the madrasa in administering and making madrasas achieve their goals. These values and expectations greatly influence the behavior and practice of leadership, making superior madrassas, ranging from planning to evaluating them, and the procedures that go through them. This is in line with the findings of the literature on transformational spiritualist leadership that these values underlie the principals' leadership practices. The transformational spiritualist school principal delivered his institution towards the vision, mission, and goals with the strongest that spiritual, professional, and humanitarian and educational values were needed.</em></p><strong><em>Keywords</em></strong><em>: Spiritual Value; Professional; Humanist; Featured Madrasah.</em>

scholarly journals Islamic Boarding School and the Deradicalization Efforts of Islamic Education in Madura

2020 ◽  
Vol 8 (2) ◽  
pp. 259-286
Author(s):  
M Nurul Ikhsan Saleh ◽  
Burhan Nudin ◽  
Khusaini Khusaini ◽  
Puji Alim ◽  
Ida Ayu Putri
Keyword(s):  
Data Collection ◽  
Learning Process ◽  
Teaching And Learning ◽  
Boarding School ◽  
Study Data ◽  
Islamic Education ◽  
Depth Interviews ◽  
Case Study Data ◽  
Theological Concept

Deradicalization has become a priority agenda of Islamic education studies in the last few decades. This study aims to comprehensively understand the efforts to deradicalize Islamic Education conducted by the Annuqayah Islamic boarding school in Madura, East Java, Indonesia. Researchers used qualitative methods with a case study. Data collection was done through in-depth interviews, documentation studies, and observations. The results of this study found ten efforts at deradicalization conducted by Annuqayah Islamic boarding school, i.e. (1) Reactualization of learning resources; (2) Strengthening anti-radicalism; (3) Increasing literacy and discussion skills; (4) Strengthening the spirits of nationalism; (5) Promoting the principle of wasathiyah (moderatism); (6) Applying the theological concept of Ahlus-Sunnah wal Jama’ah (the group who perform the sunnah); (7) Initiating anti-radicalism curriculum; (8) Implementing progressive manhaj; (9) Formulating halaqa (meetings) with ulama; and (10) Empowering friendship and brotherhood. The implications of this research provided considerations in evaluating the curriculum, teaching materials, and teaching and learning process to support the creation of Islamic education institutions that promote peace, non-violence, and rahmatan lil alamin.

scholarly journals Strategi Peningkatan Kompetensi Pedagogik dan Profesional Guru MI Melalui Supervisi Akademik Kepala Madrasah

2020 ◽  
Vol 9 (1) ◽  
pp. 53-72
Author(s):  
Muh. Nurul Wathani
Keyword(s):  
Qualitative Method ◽  
Professional Competence ◽  
Field Research ◽  
Phenomenological Approach ◽  
Study Data ◽  
Learning Activities ◽  
Teacher Professionalism ◽  
Data Validity ◽  
Case Study Data

The purpose of this research is to analyze and describe the implementation of academic supervision of madrasah principals as supervisors, obstacles and solutions offered in the implementation of academic supervision, and the implications of the academic supervision activities. This research was carried out through field research using a qualitative method and a phenomenological approach to a multi-site case study. Data mining techniques are observation, interview and documentation. Data analysis is through reduction, display and verification, while data validity is tested through perseverance of observation and triangulation. The results of this thesis study show that: 1) The urgency of the implementation of adakamic supervision by the heads of madrasas KKM members in improving pedagogical and professional competence of MI Riadlul Jannah NW Penjor as a KKM program departs from the results of the analysis of the need to improve teacher professionalism. This is also reinforced by a number of inhibiting factors experienced by teachers in the process of learning activities in class. 2) The implementation of the academic supervision of madrasa principals through role exchange techniques in enhancing the pedagogical and professional competence of MI Riadlul Jannah NW Penjor teachers is done through planning, implementing and evaluating activities. 3) Implications for the academic supervision of madrasa head of role-changing techniques for MI Riadlul Jannah NW Penjor are broadly divided into two parts, namely the beneficial implications for the development of institutions or madrassas providing supervision, and also the positive implications for teachers in developing pedagogical and professional competencies. Tujuan diadakannya penelitian ini untuk menganalisis dan mendeskripsikan tentang implementasi supervisi akademik para kepala madrasah selaku supervisor, hambatan dan solusi yang ditawarkan dalam pelaksanaan supervisi akademik, dan implikasi dari kegiatan supervisi akademik tersebut. Penelitian ini dilaksanakan melalui kajian di lapangan (field research) menggunakan metode kualitatif dan pendekatan fenomenologis studi kasus multisitus (multysite case study). Penggalian data dengan teknik observasi, wawancara dan dokumentasi. Analisis data melalui reduksi, displai dan verifikasi, sedangkan uji keabsahan data melalui ketekunan pengamatan   dan   triangulasi.  Hasil   penelitian   tesis   ini   menunjukkan  bahwa: 1) Urgensi pelaksanaan supervisi adakamik oleh para kepala madrasah anggota KKM dalam peningkatan kompetensi pedagogik dan profesional guru MI Riadlul Jannah NW Penjor sebagai sebuah program KKM berangkat dari hasil analisis kebutuhan peningkatan profesionalisme guru. Hal ini diperkuat juga dari sejumlah faktor penghambat yang dialami oleh guru dalam  proses  kegiatan  pembelajaran di kelas. 2) Implementasi supervisi akademik kepala madrasah melalui teknik tukar peran dalam peningkatan kompetensi pedagogik dan profesional guru MI Riadlul Jannah NW Penjor dilakukan melalui  kegiatan  perencanaan,  pelaksanaan   dan   evaluasi. 3) Implikasi supervisi akademik kepala madrasah  teknik tukar peran bagi MI Riadlul Jannah NW Penjor secara garis besar terbagi menjadi dua bagian yaitu implikasi yang bermanfaat bagi pengembangan lembaga atau madrasah penyelenggara supervisi, dan juga implikasi positif bagi guru dalam mengembangkan kompetensi pedagogik dan kompetensi profesionalnya.

scholarly journals BEST PRACTICES NILAI-NILAI KARAKTER MULTIKULTURAL DI PONDOK PESANTREN NGALAH, PASURUAN

AL MURABBI ◽  
2019 ◽  
Vol 5 (1) ◽  
pp. 36-56
Author(s):  
Achmad Yusuf
Keyword(s):  
Best Practices ◽  
Sampling Technique ◽  
Study Data ◽  
Snowball Sampling ◽  
Data Presentation ◽  
Democratic Character ◽  
Study Type ◽  
Depth Interviews ◽  
Case Study Data

This research aims to uncover and describe the best practices of the multicultural character value of Pondok Pesantren Ngalah Pasuruan. The approach used is qualitative-naturalistic, with Case study type (case study). Data consists of primary and skunder data. The informant is determined through purposive sampling technique. Snowball sampling. Data collected 1) in-depth interviews, 2) participant observations and 3) documentation studies. Analysis of data using descriptive technique of interactive model L) data reduction, 2) data presentation and 3) withdrawal conclusion/verification. The results of this study concluded that Best practices the value of multicultural characters in Pesantren Ngalah, Pasuruan is: (1) The value of religious characters, (2) The value of the human character is a core value that grows other values include; (a) The character of caring and the students ' familiosity; (b) The value of the Brotherhood character, (c) the character of affection, (d) egalitarian/the line of doctrine; (3) inclusive-pluralist characters; The value of an inclusive-pluralist character (open accepts differences). (4) Character value tolerance (TASAMUH); Tolerance value of students, including; (a) Tolerance in interfaith Association, (b) to say greetings to Non Muslims, (c) Non Muslims enter the mosque. (5) Luwas and Luwes (moderate) character values;  (6) Democratic character value, and (7) nationalist character value.

scholarly journals Understanding inclusion in the retail industry: incorporating the majority perspective

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Catherine Cassell ◽  
Kathryn Watson ◽  
Jacqueline Ford ◽  
Juliet Kele
Keyword(s):  
Employee Engagement ◽  
Minority Groups ◽  
Organisational Culture ◽  
Study Data ◽  
Content Type ◽  
Diversity And Inclusion ◽  
High Street ◽  
Diverse Groups ◽  
Case Study Data

PurposeThe aim of this paper is to move away from the focus upon the drivers of diversity to consider the drivers of inclusion in the workplace. The research outlined addresses this by considering the views of all employees, not just those who would be considered members of minority groups.Design/methodology/approachThe paper draws on an extensive set of case study data from a range of methodological sources. The case study is of a major high street retailer.FindingsFindings focus upon what leads to employees feeling included in the workplace. In addressing this we explore both the drivers of, and barriers to, inclusion. We argue that inclusion is complex and that individuals may feel included by some aspects of organisational culture whilst simultaneously feeling excluded by others.Practical implicationsThe implications of our results for HR practitioners are that organisations need to pay attention to general HR policies as ways of enhancing inclusion, for example development practices, but also pay attention to the different needs of diverse groups.Originality/valueThe paper is original in that in recognising that equality, diversity and inclusion are all closely related, we demonstrate that an understanding of the effectiveness of diversity strategies needs to be fundamentally informed by a consideration of inclusion which can only occur through an engagement with employee's understandings of organisational culture and their place or otherwise within it. Without this employee engagement, many well-intentioned diversity initiatives may go awry. Moreover, the value of the research is that it demonstrates that in order to be successful an inclusion strategy needs to embrace both minority and majority perspectives.

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