scholarly journals Key performance indicators for turboelectric distributed propulsion

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Mosab Alrashed ◽  
Theoklis Nikolaidis ◽  
Pericles Pilidis ◽  
Soheil Jafari ◽  
Wael Alrashed
Keyword(s):  
Performance Indicators ◽  
Air Transportation ◽  
Content Type ◽  
Valuation Method ◽  
Quantitative Measurements ◽  
Harmful Emissions ◽  
Distributed Propulsion ◽  
Key Indicators ◽  
Environmental Risk Analysis

PurposeRecent advancements in electrified transportation have been necessitated by the need to reduce environmentally harmful emissions. Accordingly, several aviation organisations and governments have introduced stringent emission reduction targets for 2050. One of the most promising technologies proposed for achieving these targets is turboelectric distributed propulsion (TeDP). The objective of this study was to explore and identify key indicators for enhancing the applicability of TeDP in air transportation.Design/methodology/approachAn enhancement valuation method was proposed to overcome the challenges associated with TeDP in terms of technological, economic and environmental impacts. The result indicators (RIs) were determined; the associated performance indicators (PIs) were analysed and the key RIs and PIs for TeDP were identified. Quantitative measurements were acquired from a simulated TeDP case study model to estimate the established key PIs.FindingsIt was determined that real-world TeDP efficiency could be enhanced by up to 8% by optimising the identified key PIs.Originality/valueThis study is the first to identify the key PIs of TeDP and to include a techno-economic environmental risk analysis (TERA) based on the identified key PIs. The findings could guide developers and researchers towards potential focus areas to realise the adoption of TeDP.

The use of environmental performance indicators in “the greenest city in Europe”

2019 ◽  
Vol 14 (1) ◽  
pp. 122-140 ◽  
Author(s):  
Jan Alpenberg ◽  
Tomasz Wnuk-Pel ◽  
Philip Adamsson ◽  
Johannes Petersson
Keyword(s):  
Performance Indicators ◽  
Environmental Performance ◽  
Environmental Indicators ◽  
Structured Interviews ◽  
Content Type ◽  
Study Approach ◽  
External Stakeholders ◽  
Municipal Managers ◽  
Environmental Performance Indicators

Purpose The purpose of this paper is to examine why and how municipal managers and CEOs for municipally owned companies use the environmental performance indicators. Design/methodology/approach A case study approach as a research design was used. In total, 18 semi-structured interviews were conducted among managers for administrative departments and municipal company CEOs. Findings This study found that the environmental performance indicators are used by department managers mainly for resource allocation, control and for teaching the employees. The CEOs of the municipal companies use the environmental indicators for communicating with external stakeholders and see the indicators primarily as marketing tools. The main reason why the environmental performance indicators are used in the municipality can be the strong demand from the local politicians to push the “green agenda,” and therefore the managers have to comply. Research limitations/implications As in any case study, generalizations from the research should be made with care, but since this is only one municipality, further research is needed to find additional evidence. Practical implications The findings of this study have a number of implications for future practice, and it is worth mentioning that clear guidelines for how the information could be made more useful for managers at the managerial level in Växjö municipality (VM) are requested for both the municipal managers and the CEOs. Social implications Overall, this study strengthens the idea that environmental performance indicators could be used to a larger extent for communicating with external stakeholders both for municipal departments and companies. Originality/value The research adds to the literature by examining different patterns of using environmental performance indicators in a unique setting – in VM, which is called “the greenest city in Europe” and is one of the “pioneers” in environmental work and extensively uses performance indicators.

An analytic network process model for hospital facilities management performance evaluation

Facilities ◽  
2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Joseph H.K. Lai ◽  
Huiying (Cynthia) Hou ◽  
David J. Edwards ◽  
P.L. Yuen
Keyword(s):  
Performance Evaluation ◽  
Performance Indicators ◽  
Process Model ◽  
Evaluation Model ◽  
Analytic Network Process ◽  
Facilities Management ◽  
Focus Group Study ◽  
Content Type ◽  
Network Process

Purpose This study aims to establish a rigorous model that can pragmatically evaluate the facilities management (FM) performance of hospitals. Design/methodology/approach Among the applicable performance indicators that were identified from extant literature, a focus group study shortlisted ten key performance indicators (KPIs) in four categories (safety, physical, financial and environmental) and verified their practicality. Using the analytic network process (ANP) method to process the focus group’s responses yielded importance weightings for the KPIs and developed the intended evaluation model. This model was then validated by a case study. Findings From the empirical data collected, two types of FM performance data and two scenarios of KPI scores were identified. To process these data and scores, a robust calculation method was devised and then proved useful in obtaining an overall score for holistic hospital FM performance. The case study confirmed the appropriateness and validity of the model developed. Research limitations/implications Through illustrating how the ANP method could be applied to develop an FM performance evaluation model, the study contributes knowledge to the multi-criteria decision-making domain. Despite the geographical limitation of the model established (i.e. centered around a group of hospitals investigated in Hong Kong), the study can serve as a reference for developing performance evaluation models for other buildings or infrastructures globally. Practical implications The model constitutes a practical tool for evaluating the FM performance of hospitals. Using this model on a regular basis will enable performance benchmarking and hence, continuous improvement of FM services. Originality/value The ANP model established is the first of its kind tailored for evaluation of hospital FM performance.

Development of a model for maintenance performance measurement

2019 ◽  
Vol 26 (1) ◽  
pp. 69-86
Author(s):  
Sungtae Ku ◽  
Changeun Kim
Keyword(s):  
Performance Indicators ◽  
Design Methodology ◽  
Quantitative Measurement ◽  
Maintenance Management ◽  
Case Study Method ◽  
Content Type ◽  
Energy Company ◽  
Practical Implications ◽  
Maintenance Performance

Purpose The purpose of this paper is to develop a model that can measure the equipment maintenance performance of the energy company K-company. Design/methodology/approach The case study method was adopted for the investigation of maintenance performance indicators (MPIs). The development of a model for measuring maintenance performance suggested new ways to apply the methodologies of existing papers to evaluate the level of maintenance. Findings Maintenance indicators, which are managed differently for each plant, were assessed for their performance relevance, applicability and data reliability and then standardized into five key MPIs. The MPI model, which enables comprehensive and quantitative measurement of maintenance performance using the five selected MPIs, was presented, and the criteria for assessing the maintenance level were presented in five stages. Practical implications The authors selected MPIs that match the characteristics of the company and proposed a model that can comprehensively and quantitatively evaluate maintenance performance. The model also standardizes maintenance indicators that are individually managed and provides a basis for comparing and indexing the level of maintenance indicators at each plant. Originality/value The criterion for selecting the key MPIs considering the characteristics of the company and a model that can comprehensively and quantitatively evaluate maintenance performance were presented. In addition, a standard for evaluating the level of maintenance at the global level of maintenance management was suggested.

scholarly journals Supply chain strategy in the luxury fashion industry: impacts on performance indicators

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Bianca Bindi ◽  
Romeo Bandinelli ◽  
Virginia Fani ◽  
Margherita Emma Paola Pero
Keyword(s):  
Supply Chain ◽  
Performance Indicators ◽  
Distribution Channel ◽  
Product Line ◽  
Fashion Industry ◽  
Primary Case ◽  
Close Link ◽  
Content Type ◽  
Supply Chain Strategy

PurposeThe purpose of this paper was to investigate what types of supply chain strategies (SCS) are implemented within luxury fashion companies, according to the drivers that regulate competitiveness in this sector (brand positioning, distribution channel, type and line of product). Moreover, the objective was to define which key performance indicators (KPIs) should be measured according to the chosen strategy, and finally to evaluate the alignment of luxury fashion companies with the proposed indicators.Design/methodology/approachThe literature review was the first step performed. Thereafter, a case study was conducted and the sample, composed of six companies, was selected, a questionnaire was then developed to guide the interviews, after which the data were collected. From the data, a primary case analysis was conducted, from which cross-case patterns were also researched.FindingsFrom the results obtained, it was possible to state that companies involved in the case study adopted different SCS within the same company according to the drivers that regulate the sector competitiveness. As a result, the product line was shown to be the only driver that affected both the alignment between the expected and implemented SCS, respectively, and the alignment with the selected KPIs.Originality/valueThe paper provides valuable insights to companies that are trying to align SCS and KPIs. The close link between these aspects had not yet been explored previously. In particular, there were no indications about the KPIs that have to be measured for a specific SCS.

Sustainability performance assessment of an aircraft manufacturing firm

2018 ◽  
Vol 25 (5) ◽  
pp. 1500-1527 ◽  
Author(s):  
Alok Raj ◽  
Samir K. Srivastava
Keyword(s):  
Decision Making ◽  
Composite Index ◽  
Noise Emission ◽  
Manufacturing Firm ◽  
Content Type ◽  
Sustainability Performance ◽  
Quantitative Measurements ◽  
Aircraft Manufacturing ◽  
Wide Range

Purpose The purpose of this paper is to develop a composite index (CI) to evaluate the sustainability performance of an aircraft manufacturing firm using Fuzzy Best Worst Multi Criteria (FBWM) decision-making approach. It identifies a wide range of sub-dimensions and their attributes to measure sustainability in a multi-echelon supply chain. Design/methodology/approach FBWM, a hybrid multi-criteria decision making method, relies on multiple sub-dimensions and attributes for assessment of sustainability. Sub-dimensions and attributes are identified from a detailed literature review and inputs from 17 experts. The weights are evaluated using best worst method (BWM). Quantitative measurements are very difficult for attributes like living conditions, noise emission, etc., so the performance of attributes are assessed using Fuzzy logic. The proposed methodology is validated with the case study of a single unit of an Indian aircraft manufacturing firm. Findings Economic concerns emerge as the most influential dimension of sustainability in the aerospace sector. The results reveal that the firm considered in the case study is “Very Sustainable.” Firm’s performance ratings are excellent in three out of 79 attributes considered for the study. Further, 24 weaker (least performing) attributes are identified with the help of fuzzy performance index. These require managerial action for improvements. Research limitations/implications The present study is based on inputs from a small group of managers in a single firm in India. It can be extended to a large group of executives in other firms like Boeing, Airbus, etc. for testing the validity of the proposed methodology and generalization of the findings. Practical implications Managers, consultants and audit agencies can use the proposed CI developed in this paper for evaluating the sustainability performance of a firm. It assists managers to identify weaker attributes for which they may plan and prioritize their activities for improvements. Originality/value To the best of the authors’ knowledge, this is the first paper to measure sustainability in an aircraft manufacturing firm. The paper proposes a novel framework based on fuzzy BWM, for assessing sustainability performance.

Indicators to measure the performance of sustainable urban entrepreneurship: an empirical case study applied to Portuguese cities and towns

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Mário Franco ◽  
Margarida Rodrigues
Keyword(s):  
Quantitative Research ◽  
Design Methodology ◽  
Urban Spaces ◽  
Creative Economy ◽  
Content Type ◽  
Methodological Tool ◽  
Urban Problems ◽  
Key Indicators ◽  
Practical Implications

PurposeUrban sustainability is an inseparable dimension of today's cities; thus, the role played by creativity, and consequently sustainable urban entrepreneurship and the networks it raises, gives rise to the pro-activity of these two constructs toward a tripartition (economic, social and environmental). This study aims to measure sustainable urban entrepreneurship through a composite of existing indicators in the literature of cities.Design/methodology/approachIn this study, the authors followed a quantitative research by applying exploratory factor analysis. The sample contains 308 towns and cities in Portugal, and the data were collected using secondary databases (e.g. INE; PORDATA).FindingsThrough quantitative research, this study identified the key indicators that mediate sustainable urban entrepreneurship in cities, as a methodological tool for them to evaluate their sustainable entrepreneurial capacity.Practical implicationsThe results obtained here provide information to show that sustainable urban entrepreneurship is an essential construct for cities, allowing a solution to many of their urban problems by its association with creative economy and its influence on the revitalization of urban spaces by urban regeneration, and by the importance of networks in these, the latter being another fundamental construct.Originality/valueThis research makes important contributions to studies considering the sustainability construct in urban entrepreneurship area. It will help to fill part of the gap in existing studies involving the cities’ aspects in entrepreneurship field. Consequently, the main contribution of this study lies in identifying the indicators that contribute to cities' tripartite sustainable balance by assuming sustainable urban entrepreneurship as a crucial premise.

Development of a methodology to assist manufacturing SMEs in the selection of appropriate lean tools

2016 ◽  
Vol 7 (1) ◽  
pp. 62-84 ◽  
Author(s):  
Osama Alaskari ◽  
Mohammad Munir Ahmad ◽  
Ruben Pinedo-Cuenca
Keyword(s):  
Literature Review ◽  
Performance Indicators ◽  
Small And Medium Enterprises ◽  
Manufacturing Sector ◽  
Content Type ◽  
Lean Tools ◽  
Medium Enterprises ◽  
Practical Implications ◽  
Selection Of

Purpose – The purpose of this paper is to develop a methodology that can help small and medium enterprises (SMEs), in the manufacturing sector, to select an appropriate lean tool for the company which will maximum benefits from adopting the tool. Design/methodology/approach – This study focuses on the selection of an appropriate lean tool for manufacturing SMEs. The methodology contains a quantitative approach that can assist SMEs in identifying the appropriate lean tool. A literature review, collation of experts’ opinions via a questionnaire and a case study (to provide a guideline as to how the developed methodology may work) are presented in this research. Findings – The findings revealed that the proposed methodology was effective in identifying the appropriate lean tools for companies, according to the key performance indicators in the manufacturing SME sector. Practical implications – The developed methodology can be used by manufacturing SMEs as a decision support system to enable the representatives of the company to make an informed decision regarding the selection of the most appropriate lean tool (i.e. that will address the most important issue that the company is experiencing). The strength of using this methodology is that appropriate lean tool can be ascertained relatively easily and inexpensively. There is the prospect of this methodology being applicable to most types of SMEs. Originality/value – This methodology has proven to be useful for recommending the application of lean tools in a company’s attempt to become lean, bridging the gap identified in the literature review.

A performance measurement model for the housekeeping services in healthcare facilities

Facilities ◽  
2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Sandunika Sasuli Chiranthi Ginthotavidana ◽  
Kapugama Geeganage Anuradha Samarajeewa Waidyasekara
Keyword(s):  
Health Care ◽  
Performance Measurement ◽  
Performance Indicators ◽  
Developed Countries ◽  
Health Care Sector ◽  
Health Care Facilities ◽  
Management Service ◽  
Content Type ◽  
Care Facilities

Purpose The purpose of this study is to develop a customised model to measure the performance of housekeeping (HK) services in Sri Lankan health-care facilities. Design/methodology/approach An exploratory sequential mixed approach was adopted in the study to collect and analyse data. A case study strategy was adopted in the initial phase to explore the current HK practices, and to determine the applicable key performance indicators (KPIs) found through literature. Semi-structured interviews were used as the data collection method in the selected case studies. A questionnaire survey was conducted in the next phase to verify the validity of case study findings. Quantitative data were analysed using descriptive statistics. One sample t-test was used to identify significant KPIs and to formulate the customised performance measurement (PM) model. Findings The study identified and ranked 46 KPIs, which can be used to measure the performance of HK divisions of health-care facilities, in balanced scorecard perspectives. The findings also revealed that the KPIs determined using the model have a significant impact on implementing effective health-care HK services and could be used to measure both real and subjective cleanliness. Practical implications The developed model can be used for numerous PM requirements in health-care setups in both developing and developed countries. The KPIs determined using this model can be presented in quality audits and government inspections as proof of effective HK management. The HK managers of the health-care sector can effectively monitor the performance of their divisions using the proposed PM model and this model can be customised to match the other facilities management service divisions. Originality/value Many studies focus on overall health-care PM. This study expands the knowledge on HK PM in the health-care sector by presenting a collection of performance indicators centred on HK function.

Developing the C-shaped QFD 3D Matrix for service applications with a case study in banking services

2018 ◽  
Vol 35 (1) ◽  
pp. 109-125 ◽  
Author(s):  
Arash Shahin ◽  
Elham Bagheri Iraj ◽  
Hossein Vaez Shahrestani
Keyword(s):  
Performance Indicators ◽  
Quality Function Deployment ◽  
Service Design ◽  
Service Performance ◽  
Customer Requirements ◽  
Banking Services ◽  
Content Type ◽  
3D Matrix ◽  
Design Characteristics

Purpose The purpose of this paper is to develop the C-shaped quality function deployment (QFD) 3D Matrix for service applications. Design/methodology/approach The C-shaped QFD 3D Matrix proposed by Vezzetti et al. (2016) has been developed for simultaneous analysis of the relationships among three sets of factors of customer requirements, service design characteristics and service performance indicators. The three sets of factors have been determined and based on their interrelationships, 3D and concurrent houses of quality have been formed. Then, service design characteristics and service performance indicators have been prioritized. The obtained priorities have been also compared with traditional concurrent model of QFD. Findings The findings obtained from the traditional and developed approach seem different, implying that applying the C-shaped QFD 3D Matrix provides a more real perspective of concurrent engineering and the results in different set of priorities of service factors. Research limitations/implications The case study was limited to banking services. If the developed approach is used in other institutes, the prioritization of service design characteristics and service performance indicators might be changed. Originality/value Compared to Vezzetti et al. (2016) who proposed the C-shaped QFD 3D Matrix for analyzing interrelationships among two customers and a provider, or two providers and a customer, in this paper, the C-shaped QFD 3D Matrix has been developed for analyzing interrelationships among three sets of factors of customer requirements, service design characteristics and service performance indicators.

scholarly journals Airlines Performance and Eflciency Evaluation using a MCDA Methodology. The Case for Low Cost Carriers vs Legacy Carriers

2016 ◽  
Vol 6 (1) ◽  
Author(s):  
Miguel Miranda ◽  
Maria E. Baltazar ◽  
Jorge Silva
Keyword(s):  
Decision Making ◽  
Performance Indicators ◽  
Low Cost ◽  
Air Transportation ◽  
Air Transport ◽  
Multi Criteria Decision Making ◽  
Evaluation Technique ◽  
The Past ◽  
Low Cost Carriers

Abstract The air transport has suffered a remarkable transformation over the past decade. Thewaywe travel today is quite different from how we did ten years ago. Due to the rise of low cost carriers, the market of air transportation has been constantly changing and presently witnessing the transformation of legacy carriers in order to manage to continue operating. The main purpose of thiswork is to show the differences in efficiency for different performance areas on a case study comprised of six different airline carriers, legacy and low cost, using a Multi Criteria Decision Making (MCDA) tool - Measuring Attractiveness by a Category Based Evaluation Technique (MACBETH). With the results obtained in this study, it is expected to show the work that is being carried out to obtain a model that would measure the efficiency of one or various airline companies in a defined period of time, using a set of performance indicators, to which specialists in the area previously have given weights.

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