Understanding the motivations and emotions of visitors at Tuol Sleng Genocide Prison Museum (S-21) in Phnom Penh, Cambodia

2016 ◽  
Vol 2 (3) ◽  
pp. 232-247 ◽  
Author(s):  
Rami K. Isaac ◽  
Erdinç Çakmak

Purpose The purpose of this paper is to examine the motives and emotions of Western tourists visiting Tuol Sleng Genocide Prison Museum in Phnom Penh, Cambodia and further contribute to a deeper understanding of the dark tourism consumption. Design/methodology/approach Data were collected from popular travel blog sites. This study employs various qualitative and quantitative methods, such as netnography, semantic network analysis and critical content analysis in order to gain a deeper insight into the visitors’ emotions and motivations. Findings This study reveals that people visit Tuol Sleng Genocide Museum mainly for “remembrance”, “worth visiting”, “learning and understanding”, “paying respect” and a “must visit” attraction. Emotions revealed in this study were “shocking“, “sadness“, “horror” and “depressive”. Research limitations/implications This paper is limited to the analyses of travel blogs sites. Further research could include interviews with Western visitors, and professionals managing the site. Originality/value To the best of the knowledge, this is the first study to examine the emotions of visitors in Tuol Sleng Genocide Museum.

Facilities ◽  
2014 ◽  
Vol 32 (1/2) ◽  
pp. 46-57 ◽  
Author(s):  
Dore Steenhuizen ◽  
Inês Flores-Colen ◽  
A.G. Reitsma ◽  
Pedro Branco Ló

Purpose – The purpose of this paper is to gain insight into facility management in Portugal as well as in Europe and what a facility management study programme must entail in Portugal in order to implement this. Design/methodology/approach – The paper describes the mixed-methods approach. Both qualitative and quantitative methods are used based on extensive literature research of the subject. Semi-structured interviews were held with ten professionals from the FM field. The quantitative method was in the shape of a questionnaire sent to 40 professionals in Europe. Findings – The results show that Portugal is not on the same level as the rest of Europe when it comes to FM. Also, FM is rather of a technical nature and lacks service orientation and managerial elements. Moreover, Portugal should first focus on creating awareness about the field of FM and provide FM study programmes accordingly. Research shows that this could be a lengthy process. Originality/value – Currently there is no facility management study programme offered in Portugal. However, by gaining insight into this field and how facility management is of great added value to the market, a step closer to implementing a study programme is taken.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Sanghee Kim ◽  
Hongjoo Woo

Purpose According to the perspective of evolutionary economic theory, the marketplace continuously evolves over time, following the changing needs of both customers and firms. In accordance with the theory, the second-hand apparel market has been rapidly expanding by meeting consumers’ diverse preferences and promoting sustainability since 2014. To understand what changes in consumers’ consumption behaviors regarding used apparel have driven this growth, the purpose of this study is to examine how the second-hand apparel market product types, distribution channels and consumers’ motives have changed over the past five years. Design/methodology/approach This study collected big data from Google through Textom software by extracting all Web-exposed text in 2014, and again in 2019, that contained the keyword “second-hand apparel,” and used the Node XL program to visualize the network patterns of these words through the semantic network analysis. Findings The results indicate that the second-hand apparel market has evolved with various changes over the past five years in terms of consumer motives, product types and distribution channels. Originality/value This study provides a comprehensive understanding of the changing demands of consumers toward used apparel over the past five years, providing insights for retailers as well as future research in this subject area.


2019 ◽  
Vol 33 (2) ◽  
pp. 126-141
Author(s):  
Faten Alshammari ◽  
Jeremy Whaley ◽  
Songyee Hur ◽  
Youn-Kyung Kim

PurposeThe purpose of this paper is to conduct a within-gender analysis and between-gender differences in seeking (personal and interpersonal) and escaping (personal and interpersonal) motivations to attend a non-traditional festival in Saudi Arabia. Specific objectives were: to conduct a within-gender analysis in motivations to attend a non-traditional festival in Saudi Arabia; and to examine between-gender differences in motivations to attend a non-traditional festival in Saudi Arabia.Design/methodology/approachBased on the data collected from 458 attendees at a non-traditional festival in Saudi Arabia, the authors employed network analysis for within-gender analysis and MANOVA and ANOVA for between-gender comparison. The network analysis served two purposes, in that it examined each item’s predictability for each gender, and analyzed the correlations among motivation items within each gender. In addition, the General Linear Model served to compare the male and female groups’ motivations to attend the non-traditional festival. The authors first performed MANOVA for each dimension and then ANOVA for each dimension’s individual items.FindingsWithin-gender analysis reveals that several sets of motivations were associated strongly for both genders. This suggests that Saudi Arabians seem to enjoy entertainment because it projects the festival mood; they want to escape both from home and work and attend the festival to relieve stress by changing their routine pace. However, gender differences were apparent in several other items, especially for the group of women. Between-group comparison analysis shows significant gender differences in several elements of motivation. Overall, personal seeking and escaping were greater for males than females. In contrast, interpersonal seeking was greater for females than males.Research limitations/implicationsEntertainment seems to be a key contributor to the festival mood because entertainment and the festival mood were related closely for both genders. In fact, personal and interpersonal escaping means were greater than personal interpersonal seeking means for both genders. Indeed, opportunities exist to develop non-traditional festivals in the country further. Gender differences were identified in several items of personal seeking and escaping, and interpersonal seeking. With respect to personal seeking, men tend to seek the entertainment, festival mood and the event’s uniqueness more than do women, a finding that their higher means in personal escaping supported. It is clear that men view the festival as a way to enjoy themselves to escape from their jobs and daily stress to a greater degree than do their female counterparts. Women are more likely to seek interpersonal experiences in that they are more likely to enjoy the festival because it offers the opportunity to meet new people and spend quality time with family and friends. This study has several limitations, leading to suggestions for future research. Because seeking and escaping motivations have been used relatively little in the festival setting, future researchers should develop a valid scale of personal and interpersonal seeking and escaping motivations specifically for festivals employing both qualitative and quantitative methods. Second, while the data were collected at a single non-traditional festival, future research can use multiple sites to increase the ability to generalize the findings. Third, although this study was limited to Saudi Arabia, further research can apply seeking and escaping motivations, both at the personal and interpersonal levels, to other cultures to extend the applicability of the framework used in this study.Practical implicationsNon-traditional festival managers need to focus on an atmosphere that provides festivities, as many people in the Saudi Arabian culture appear to be escaping from their everyday lives to enjoy themselves and with family and friends. To appeal to male workers, festival organizers and managers need to advertise and market the events’ mood and liveliness overall with photos of workers leaving the office free of stress and looking forward to attending an event. To appeal to women who desire unique experiences that a variety of forms of entertainment provide, event managers must ensure that the entertainment is innovative and creative, and differs from what other festivals provide to attract more female attendees. Also, festival planners must focus on events that incorporate the family unit and promote the opportunity to meet new people to appeal to women in Saudi Arabia.Originality/valueThis is the first study to examine gender differences in festival motivations in Saudi Arabia. The relaxation of the historically strict and conservative cultural values, coupled with the country’s desire to develop its tourism and event sector, provides an ideal opportunity for future research. The authors hope that this research will stimulate further interest in the country with the goal to develop and market its tourism sector and products on the world’s stage.


2019 ◽  
Vol 121 (2) ◽  
pp. 347-358 ◽  
Author(s):  
Annchen Mielmann ◽  
Thomas A. Brunner

Purpose The purpose of this paper is to indicate the need for and create an insightful understanding of the current factors contributing to consumer’s obesity levels due to their snack choices. Design/methodology/approach This paper reports on previous literature using publications from the Emerald Insight Journals, Google Scholar, ScienceDirect and Web of Science electronic database from 1999 to 2018 that validate and support existing literature. The retrieved literature is organised and classified into specific constructs. Findings Research into consumers’ choice of snacks from an environmental, cultural and health perspective is still underrepresented in the international scientific literature. More research is required on the specific effects of specific levels of the stated factors contributing to obesity. Health and cross-cultural studies are needed for a more comprehensive understanding of the relation between snack choices and factors contributing to obesity that will help to implement more efficient health measures. Originality/value This paper is of value to academics studying consumers’ snacking behaviour and public health practitioners evaluating qualitative and quantitative methods to address the obesity epidemic.


2018 ◽  
Vol 36 (7) ◽  
pp. 1414-1436
Author(s):  
İsmail Gökhan Cintamür ◽  
Cenk Arsun Yüksel

Purpose The purpose of this paper is to develop and validate a reliable and valid alternative scale to measure customer-based corporate reputation (CBCR) specific to the banking industry only, where high risks and uncertainties of choosing a service provider exist. Design/methodology/approach Both qualitative and quantitative methods were employed to develop and validate an alternative scale to measure CBCR in the banking industry. Following Churchill’s (1979) paradigm and other prominent scale development studies, a scale development procedure was generated, which consists of three main stages: scale generation and initial purification, scale refinement and scale validation. Findings As a consequence of the current study, a reliable and valid multidimensional scale was obtained, consisting of 20 items and four dimensions to measure CBCR in banking industry: financial performance and financially strong company, customer orientation, social and environmental responsibility and trust. Practical implications This study provides insight to managers to comprehend and manage their CBCR. Since this study has empirically demonstrated that the four dimensions of the CBCR are associated with the five important customer outcome variables, the study provides further support toward the importance of corporate reputation in strategic marketing decisions in the banking industry. Originality/value Numerous different disciplines have focused on corporate reputation measurement by adapting different perspectives and approaches. However, a reliable and valid measurement tool has been proposed here to evaluate corporate reputation from customers’ perspective specific to banking industry.


2020 ◽  
Vol 23 (4) ◽  
pp. 819-832
Author(s):  
Sirajo Yakubu ◽  
Mohammed Kyari Dikwa

Purpose The purpose of this paper is a holistic assessment of the impact of whistleblowing policy adopted by the Nigerian Government in fighting corruption and an evaluation of the whistleblowing and witness protection bill. Design/methodology/approach This paper is a critical analysis of the whistleblowing policy and the draft whistleblowing and witness protection bill. The paper combines both qualitative and quantitative methods. It is conducted through the study of the policy and the draft bill and the critical examination of the data released by the federal Ministry of Finance. Moreover, the personal experience of the authors in the civil service and in formulating and implementing the whistleblower policy account significantly. Findings The whistleblowing policy adopted by the Federal Republic of Nigeria is promising in controlling corruption and other economically motivated crimes. However, while efforts to give whistleblowing a legal backing will strengthen the fight against corruption in Nigeria, the National Assembly must subject the bill to rigorous debate to avoid having many lacunas in would be act. Research limitations/implications The use of whistleblowing in combatting corruption in Nigeria is still at its infancy. A policy document backs implementation of the policy – there is no legislation or case law to consider. Thus, analysis is based on the policy document, the bill, statistics from the FMF and personal experience of the authors. Originality/value There is no comprehensive study on the adoption of and efforts to give legal backing to, the whistleblowing policy adopted in Nigeria. This paper is of value to the Nigerian Government and the National Assembly considering the latest efforts to institutionalise whistleblowing in Nigeria.


2020 ◽  
Vol 5 (4) ◽  
pp. 305-322
Author(s):  
Jean Claude Cachia ◽  
Fabrizio Ellul ◽  
Mark Harwood ◽  
Carmen Sammut

Purpose The purpose of this paper is to analyse why Malta continues to show the highest level of turnout for European Parliament (EP) elections in a country where voting is not obligatory. By analysing the Maltese EP elections from 2004 to 2019, the paper seeks to understand why the Maltese engage with a second order election to the degree that they do. Design/methodology/approach The paper is a combination of qualitative and quantitative methods, first assessing the context of the 2019 elections, the historical trends and then the factors that help explain why the Maltese continue to engage with EP elections. Findings The paper finds that the Maltese political system, highly polarised and dominated by two parties, primarily galvanises people to engage with elections, that it is more about party leadership than actual engagement with Europe and that second order elections in Malta are often run as first order elections. Originality/value This paper is the only systematic evaluation of the 2019 EP elections in Malta, discusses categorically that EP elections are rarely about Europe while also showing clearly that political parties can make second-order elections appear as first-order elections should the stakes be high enough.


2019 ◽  
Vol 19 (4) ◽  
pp. 295-305
Author(s):  
Mark A. Prince ◽  
Tiffany Jenzer ◽  
Whitney Brown ◽  
Eleftherios M. Hetelekides ◽  
Rachel A. Mumm ◽  
...  

Purpose Cannabis use among young adults is increasing, despite being associated with several negative consequences. Protective behavioral strategies (PBSs) are a potential mechanism of behavior change for reducing substance use, yet PBS use for cannabis is not well understood. The purpose of this paper is to further define and measure the PBS construct for cannabis. Design/methodology/approach A community sample of cannabis users (n=54) participated in eight focus groups discussing the use of PBSs. Participants completed surveys regarding demographics, cannabis use habits and cannabis problems. The authors also administered an existing measure of cannabis PBS and asked them to generate new or unique protective strategies that they had used or had heard of others using. Findings Thematic analysis of qualitative focus group data provided information about cannabis users’ reasons for regulating cannabis use (e.g. health or legal problems, interpersonal) as well as strategies to moderate cannabis use or attenuate their risk for experiencing adverse consequences (e.g. distraction, existential/spiritual strategies). Analyses of quantitative survey data revealed that use of PBSs was negatively correlated with cannabis outcomes. Perceived helpfulness of strategies was an important predictor of decreased cannabis use and adverse consequences. Research limitations/implications Findings expand the understanding of the definition and measurement of strategies for regulating cannabis use and reducing related risk of experiencing adverse consequences. Originality/value This is the first study to examine cannabis-related PBS using both qualitative and quantitative methods, which provide insights into the definition of PBS and for future refinements of PBS measurement.


2019 ◽  
Vol 14 (2) ◽  
pp. 267-287
Author(s):  
Gehad Megahed ◽  
Abeer Elshater ◽  
Samy M.Z. Afifi

Purpose This paper focuses on the competencies and skills needed in preparing graduates of urban planning schools to meet the real-world challenges of professional practices. The present work explores the gap between skills and knowledge required to excel in the urban planning discipline and professional practices. Design/methodology/approach This research utilises a mix of qualitative and quantitative methods. This study depends on collecting data from descriptive and statistical analysis based on two streams. The first comes from a survey launched among students of urban planning. The second is interviews scheduled with academics that are also practitioners. Findings The results outline the missing correlation between what Egyptian students learn in schools of urban planning and professional practices. The findings show that academics, students, and graduates share the same experiences about the education system. Academics agreed that graduates need to be more skilful rather than knowledgeable. The discussion shows that the undefined role of the planner in Egypt influenced the mismatching between the current demand and supply of competencies and skills offered by planning schools. The concluded remarks mentioned that communication skills and negotiation skills are the most crucial skills for graduates, in addition to information finding and data-processing skills. Originality/value This research has particular advantages in presenting a model of competencies as results of scanning the expectations of Egyptian students and new graduates vs professional practices. The contribution is in answering the question of what skills students of the urban planning programs should learn in order to meet the continued changes in professional practices.


2019 ◽  
Vol 22 (4) ◽  
pp. 782-795
Author(s):  
Fabian Maximilian Johannes Teichmann

Purpose Whilst the existing literature focuses on developing prevention mechanisms for banks, this paper aims to show how feasible it still is in Austria, Germany, Liechtenstein and Switzerland to finance terrorism without getting detected. Design/methodology/approach A three-step research process, including both qualitative and quantitative methods, was applied. The empirical findings are based upon qualitative content analysis of 15 informal interviews with illegal financial services providers and 15 formal interviews with compliance experts and law enforcement officers. Findings During those interviews, concrete and specific methods of financing terrorism and limiting the risks of facing a criminal prosecution were discussed. The interviews were analyzed based upon a qualitative content analysis. To assess the risk, which criminals, a quantitative survey among 181 compliance officers was conducted to determine what leads to investigations. Research limitations/implications The findings are limited to the 30 interviewees’ and 181 survey participants’ perspective. Practical implications The practical implications include suggestions for providing law enforcement and intelligence agencies with new tools, such as remote online searches of electronic devices. Originality/value Whilst the empirical findings are based upon Austria, Germany, Liechtenstein and Switzerland, the results could be applied on European level.


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