scholarly journals Identification of barriers to co-create on-line: the perspectives of customers and companies

2018 ◽  
Vol 12 (4) ◽  
pp. 452-471 ◽  
Author(s):  
Maryna Chepurna ◽  
Josep Rialp Criado
Keyword(s):  
Rank Correlation ◽  
Point Of View ◽  
The Internet ◽  
Structured Interviews ◽  
Conceptual Information ◽  
Content Type ◽  
Spearman’S Rank Correlation ◽  
Internet Users ◽  
On Line ◽  
The Difference

Purpose Value co-creation is an important topic of interest in marketing domain for the past decade. Co-creation via the internet has received a particular attention in the literature (O’Hern and Rindfleisch, 2010). Although there have been substantive number of studies of what motivates customers to participate in value co-creation in the internet-based platforms, there is a lack of research of what the deterrents are that may prevent customers from contributing their ideas online. This research was undertaken to define the deterrents from the customers and companies’ point of view. Furthermore, the difference, if exists, between the users’ and marketing professionals’ ranking of the inhibitors to co-creation online is also studied. Design/methodology/approach This exploratory qualitative research is based on 20 in-depth semi-structured interviews with customers and 20 in-depth semi-structured interviews with marketing specialists from different companies. Spearman’s rank correlation is applied to explore the relationship between the internet users’ and marketers’ responses. Findings There are nine constraining factors. The results show that although there is a repetition of the mentioned constraining factors indicated by the both groups of the interviewees, the ranking of the barriers is distinctive. Research Implications New conceptual information is received on what restrains customers from co-creation from both customers’ and companies’ point of view. Practical Implications This paper explains the potential problems to be confronted when launching a co-creation project in the internet-based platforms and offers managers a preliminary guide to comprehension of the users’ deterrents rating. Originality The paper that defines deterrents to co-creation online.

Extended model of online privacy concern: what drives consumers’ decisions?

2019 ◽  
Vol 43 (5) ◽  
pp. 799-817 ◽  
Author(s):  
Ivan-Damir Anic ◽  
Jelena Budak ◽  
Edo Rajh ◽  
Vedran Recher ◽  
Vatroslav Skare ◽  
...  
Keyword(s):  
New Technologies ◽  
Experimental Studies ◽  
Individual Characteristics ◽  
Online Privacy ◽  
The Internet ◽  
Extended Model ◽  
Perceived Benefits ◽  
Privacy Concern ◽  
Content Type ◽  
Internet Users

Purpose The purpose of this paper is to investigate the relationship between individual and societal determinants of online privacy concern (OPC) and behavioral intention of internet users. The study also aims to assess the degree of reciprocity between consumers’ perceived benefits of using the internet and their OPC in the context of their decision-making process in the online environment. Design/methodology/approach The study proposes comprehensive model for analysis of antecedents and consequences of OPC. Empirical analysis is performed using the PLS–SEM approach on a representative sample of 2,060 internet users. Findings The findings show that computer anxiety and perceived quality of regulatory framework are significant antecedents of OPC, while traditional values and inclinations toward security, family and social order; and social trust are not. Furthermore, the study reveals that perceived benefits of using the internet are the predominant factor explaining the intention to share personal information and adopt new technologies, while OPC dominates in explanation of protective behavior. Research limitations/implications Although the authors tested an extended model, there might be other individual characteristics driving the level of OPC. This research covers just one country and further replications should be conducted to confirm findings in diverse socio-economic contexts. It is impossible to capture the real behavior with survey data, and experimental studies may be needed to verify the research model. Practical implications Managers should work toward maximizing perceived benefits of consumers’ online interaction with the company, while at the same time being transparent about the gathered data and their intended purpose. Considering the latter, companies should clearly communicate their compliance with the emerging new data protection regulation. Originality/value New extended model is developed and empirically tested, consolidating current different streams of research into one conceptual model.

Post-worldview? A dialogic meta-narrative analysis of North-South, South-South, and Southern theory

2017 ◽  
Vol 19 (2/3) ◽  
pp. 65-77
Author(s):  
Brian D. Denman
Keyword(s):  
International Education ◽  
Narrative Analysis ◽  
Comparative Education ◽  
Relevant Literature ◽  
Global South ◽  
Point Of View ◽  
Discursive Practice ◽  
Content Type ◽  
The Difference ◽  
Subject Material

Purpose Utilising dialogic meta-narrative analysis, a form of inquiry based on examining the difference between voices in meaningful and relevant dialogue (Wegerif, 2006, p. 347), the purpose of this paper is to present an examination of three relevant works on theories of the global South for identifying educational patterns, themes, and biases from the worldview perspectives of the respective authors. Design/methodology/approach In comparative and international education “qualitative” research, the acceptance of differing points of view and reference have often resulted in a fragmented and fractitious affirmation of cultural relativity, whereby the pursuit of truth (Veritas) has been replaced by the pursuit and contestation of a plurality of knowledges and truths. Davies defines this as “discursive practice”, which refers to the way discourse and the production of selves produce and reconstitutes one’s social and psychological realities (Davies, 1999, p. 88). The positional and discursive worldviews relative to “other” are not only dependent on locational, contextual, and time (Zeitgeist) dimensions, but also on disciplinary methodological foundations and subjective interpretations of both experience and choice. Findings The analysis of the three scholarly works identifies issues of comparative education research from a dialogic and dialectic perspective, suggesting that relativistic notions of research are required and necessary in order to expand horizons and “break out of the box” to broaden one’s imagination. Research limitations/implications The questions raised by all three worldviews require further research: Who pays? Who benefits? Should the field contest the positional points-of-reference of comparativists? Should theory and mode of inquiry be made more clear in order to understand and discern the positional authority of the researcher and the researched? Should relevant literature addressing subject material involve greater scrutiny – if not collaboration – between scholars from different worldview perspectives? Practical implications Subjectivity, validation and significance of findings contribute to dissemination and advancement of knowledge, and if not robust or rigorous, are simply another point of view. Originality/value This is a new paradigmatic approach to problematising comparative and international research from three positional worldviews. The value in problematising the three worldviews helps to delve deeper into the issues at hand regarding the global South.

scholarly journals An Analysis of the Condition of the Tourist Brand and Tourist Attractiveness of the Podkarpackie Region Based on the Brand Asset Valuator Model

2019 ◽  
Vol 26 (2) ◽  
pp. 34-39
Author(s):  
Beata Gierczak-Korzeniowska
Keyword(s):  
Applied Research ◽  
Rank Correlation ◽  
Point Of View ◽  
Chi Square ◽  
Spearman’S Rank Correlation ◽  
Spearman’S Rank Correlation Coefficient ◽  
Ecological Aspects ◽  
Historical Heritage ◽  
Term Management

AbstractIntroduction. There are many factors which determine the attractiveness of a region for tourists. However, such assessments are, relatively rarely, a result of the analysis of the presence and condition of regional tourist brands and their perception among visitors. The analysis and assessment of the condition of a brand can be carried out using the BAV (Brand Asset Valuator). This is an extremely interesting and useful tool which explains the dynamics of behaviour of brands on the market and diagnoses their “health”, supporting the process of their long-term management.Materials and methods. On the basis of the results of a pilot study, an attempt is made to measure the tourist attractiveness of the Podkarpackie region through the assessment of regional tourist brands and their features which are important from the point of view of the inhabitants of the region. The BAV model was used to analyse 32 tourist products. The applied research methods include the Mann-Whitney test, Spearman’s rank correlation coefficient, and the chi-square independence test.Results. The mapped data analysis based on the BAV model showed that 16 out of 32 products assessed were located in the leadership quadrant. The majority of the remaining products were in the development or decline phases.Conclusions. The presence of branded tourist products and their number have an impact on the tourist attractiveness of the region. The following aspects of the region were considered the most attractive: nature (natural surroundings, natural values, and ecological aspects), heritage (historical heritage and monuments and presentation of important past events), and tourism (tourism and recreation offerings).

The prevalence of ethnocentric tendencies in Bangladesh

2015 ◽  
Vol 9 (1) ◽  
pp. 1-16 ◽  
Author(s):  
Tamgid Ahmed Chowdhury
Keyword(s):  
Developed Countries ◽  
Consumer Products ◽  
Point Of View ◽  
Potential Threat ◽  
Content Type ◽  
Positive Attitudes ◽  
Rigorous Study ◽  
The Difference ◽  
The Developed Countries ◽  
Made In

Purpose – This paper aims to argue that the traditional belief that “consumer ethnocentrism is a phenomenon of the developed countries only” is no longer true. To establish this argument, our study assesses the applicability of the Consumer Ethnocentric Tendencies Scale (CETSCALE) in Bangladesh by judging the unidimensionality feature of the same. Design/methodology/approach – The methodology is based on sample of 788 respondents collected from 27 border and non-border districts of Bangladesh. Findings – Statistically significant results show that for the consumers of border and non-border districts, the original CETSCALE is, to a great extent, applicable as those groups have shown positive attitudes in retaining 12-14 items out of the 17 items of the original scale. However, the groups and the respondents as a whole did not agree with the unidimensionality feature of the CETSCALE. Practical implications – The results of the study show that Bangladeshi consumers prefer to see “Made in Bangladesh” tags when buying consumer products – a significant potential threat that the multinational companies need to address while planning to expand business in Bangladesh. Originality/value – This type of rigorous study on Bangladesh has never been done before. Moreover, the study identifies the difference in ethnocentric behavior of the consumers living in border and non-border areas – a study of ethnocentrism from a different point of view.

Determinants of female entrepreneurs growth intentions

2018 ◽  
Vol 25 (3) ◽  
pp. 387-404 ◽  
Author(s):  
Rabi Sidi Ali
Keyword(s):  
Small Businesses ◽  
Economic Status ◽  
Rank Correlation ◽  
Female Entrepreneurs ◽  
Content Type ◽  
Spearman’S Rank Correlation ◽  
Tourism Sector ◽  
Entrepreneurial Ability ◽  
Policy Measures ◽  
Status Of Women

PurposeThis paper seeks to find factors that influence the growth intention of female-owned small businesses in the Ghana’s tourism sector. The purpose of this paper is to investigate why some female entrepreneurs achieve growth objectives while others do not.Design/methodology/approachIn this study, the authors seek to understand the growth intention within the tourism sector because it is not clear why some female entrepreneurs in Ghana pursue growth. The study applies quantitative techniques. A questionnaire survey was conducted with 110 female tourism entrepreneurs in Ghana. Data analysis was conducted using the non-parametric procedures of Spearman’s rank correlation.FindingsThe findings of this research reveal that female tourism entrepreneurs in Ghana feel they can expand without entrepreneurial ability(ies). However, the growth of the venture is restricted by the lack of financial resources. Opportunities in the tourism sector do generate more customers, but cannot alone determine growth intentions. Furthermore, an important finding of this study is that business advisory services do not contribute significantly to the growth intention of the venture. The research made clear that the pursuance of growth is related to different types of opportunities and finance leveraging.Research limitations/implicationsThe study has gender-specific, industry-specific, size-specific and region-specific limitations. Another limitation is focus on entrepreneurial ability, opportunity and business advisory support services as determinants of female entrepreneurs’ growth intention.Practical implicationsThis study provides useful information for government, business agencies and academics seeking reasons on why female entrepreneurs have low growth intentions. Policy measures are provided in assisting women in achieving their growth aspirational needs and suggestions are recommended to encourage women to grow their small tourism businesses.Social implicationsThe research will contribute to improve the socio-economic status of women entrepreneurs in Africa.Originality/valueThis paper addresses an under-researched area of female tourism entrepreneurs and their growth intention from the perspective of a developing country such as Ghana.

Peruvian small and medium-sized enterprises and COVID-19: Time for a new start!

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Susanne Durst ◽  
Mariano Martin Genaro Palacios Acuache ◽  
Guido Bruns
Keyword(s):  
Latin America ◽  
Crisis Management ◽  
Structured Interviews ◽  
Content Type ◽  
Qualitative Research Design ◽  
The People ◽  
Starting Point ◽  
The Difference ◽  
Insight Into

Purpose Crises of any type have become an integral part of business activity and responses to them could make the difference between survival and failure. This applies in particular to small and medium-sized enterprises (SMEs). Taking the coronavirus (COVID-19) pandemic as a starting point, this study aims to investigate how Peruvian SMEs have been coping with COVID-19 so far. Based on that a conceptual framework is proposed which highlights the practice of SMEs trying to deal with a new type of crisis. Design/methodology/approach The study is based on an exploratory qualitative research design involving 25 semi-structured interviews conducted in Peruvian SMEs. Findings The findings demonstrate how the Peruvian firms studied to adapt to the new situation and initiate responses to increasing the chance of survival. Furthermore, the role of the companies’ decision-makers, as well as the role of crisis management and other related approaches in the companies are shown. Research limitations/implications The paper expands the underdeveloped body of knowledge regarding crisis management in Latin America in general and crisis management in SMEs by providing insight into how Peruvian SMEs perceive and adapt to the COVID-19 pandemic. Practical implications The findings presented in this paper have implications for both managers and managerial staff of SMEs but also for the people in charge of the curricula at universities and other teaching-focused institutes. Originality/value To the authors’ knowledge, this is the first empirical study of crisis management on the impacts of COVID-19 with a dedicated focus on SMEs from Latin America. It provides fresh insight into current reactions to the Pandemic.

Electronic Commerce for Health Products Services-Problems- Quality and Future

2009 ◽  
pp. 190-197 ◽  
Author(s):  
Bill Ag. Drougas
Keyword(s):  
Web Sites ◽  
Modern Technology ◽  
The Internet ◽  
Internet Users ◽  
Scientific Organizations ◽  
Health Products ◽  
Quality Health ◽  
On Line ◽  
Enormous Number

Internet today is one of the most useful tools for information, education and business or entertainment. It is one of the modern technology tools giving us many applications world wide in various fields. One of the most important applications of the Internet is the e-commerce for quality health and medical products. There are an enormous number of Web sites offering health products with the method of E-commerce but still there are many problems with the quality of these products. To the other side many individuals are not able to choice and to know about the quality of these health products that offered today on line with the Internet companies. There are many serious proposals today in to the direction of the quality of the products in health. In this paper summarized many informations about the on line commerce for health products, some of the most popular products and the methodology to train individuals in to the direction to buy and choose quality products. In this paper also presented and analyzed the characteristics and criteria of one serious Internet health company and its Web site. Also how the different scientific organizations can help people and the electronic health commerce to be more effective in to various fields in the division of the popular health. This will be more effective after training and giving criteria and or educating Internet users for a serious choice in to their on line commerce with the E-Health Commerce Web Organizations.

Investigating risk of bridge construction project: exploring Suramadu strait-crossing cable-stayed bridge in Indonesia

2020 ◽  
Vol 12 (1) ◽  
pp. 127-142
Author(s):  
Citra S. Ongkowijoyo ◽  
Argaw Gurmu ◽  
Andi Andi
Keyword(s):  
Large Scale ◽  
Quantitative Methods ◽  
Practical Implication ◽  
Rank Correlation ◽  
The Body ◽  
Content Type ◽  
Cable Stayed Bridge ◽  
Spearman’S Rank Correlation ◽  
Risk Event ◽  
Construction Risks

Purpose The complexities in strait-crossing cable-stayed bridge project are increasing the risks. This study aims to identify and analyze the significant and worth-considered construction risks of the first, biggest and longest spanned strait-crossing bridge project in Indonesia. Design/methodology/approach As many as 32 risk events were identified and determined as the risks that exist and can be represented in the Suramadu bridge project context. Data was collected through a design-based questionnaire disseminated to experts involved in the project as well as semi-formal interviews. Several quantitative methods were applied to analyze the significant risks, such as relative importance index, Spearman’s rank correlation test and Mann–Whitney U test. Findings The analyses reveal that “unexpected natural behavior” confirmed by both contractor and consultant parties is the most significant and crucial risk event. Another risk event found to be significant is the “delayed payment.” On the other hand, it is also found that several risks within the legal category are found to be less significant compared to other major risk events. Research limitations/implications The results of the present research should be interpreted in the context of several limitations. Given these possible concerns regarding the generalizability of the findings, along with the relatively low rate of participants in the current research, additional studies are needed to provide a more complete picture of stakeholder perceptions who are involved directly in the construction environment as well as to identify more construction risks specifically in the large-scale bridge project. Practical implications This study has provided fundamental contributions to the body of knowledge and practical implication to promote and assist decision-makers toward developing a comprehensive risk assessment of a large-scale bridge project. Originality/value The analyses of outcomes and discussion, as well as the findings of this research, have shed light on the construction risks understanding, which contributes to delivering a theoretical framework for achieving large-scale bridge project success.

Drivers of e-bidding implementation in the Saudi Arabian construction industry

2019 ◽  
Vol 10 (1) ◽  
pp. 16-27
Author(s):  
Ahmed M.Z. Sayed ◽  
Sadi Assaf ◽  
Adel S. Aldosary ◽  
Mohammad A. Hassanain ◽  
Abdullatif Abdallah
Keyword(s):  
Saudi Arabia ◽  
Construction Projects ◽  
Rank Correlation ◽  
Construction Costs ◽  
Content Type ◽  
Significance Level ◽  
Spearman’S Rank Correlation ◽  
Spearman’S Rank Correlation Coefficient ◽  
Key Drivers ◽  
Public Construction

Purpose The purpose of this paper is to identify the key drivers for adopting electronic bidding (e-bidding) systems in public construction projects located in Saudi Arabia. Design/methodology/approach Literature review was undertaken to identify the drivers of e-bidding practices. Nine drivers, classified under four categories, were identified. A questionnaire survey was developed to assess the significance of the identified drivers. Responses were obtained from 20 large contractors, classified as Grade I and II contractors in Saudi Arabia, and 12 governmental authorities, representing owners of construction projects. The drivers were ranked according to their respective significance index (SI) values. Finally, a Spearman’s rank correlation coefficient was employed to ascertain the extent to which the two parties agreed on the significance level of the drivers. Findings Analysis of the identified drivers revealed that the most significant driver was “reduction in the physical storage requirements of bidding paperwork.” Further, a consensus was observed with regards to the significance of the drivers. The findings of the present study highlight the strong potential of widespread e-bidding adoption in Saudi Arabia. It demonstrates the key drivers for the implementation of e-bidding through the perspective of professionals within the context of Saudi Arabia. Originality/value Prior to this study, no previous research has endeavored to assess the drivers of e-bidding adoption in Saudi Arabia. The adoption of e-bidding will benefit organizations through improved efficiencies, which could potentially lower construction costs, thereby contributing to economic growth and benefitting the society at large.

Contractor prequalification for green buildings—evidence from Turkey

2020 ◽  
Vol 27 (6) ◽  
pp. 1377-1400 ◽  
Author(s):  
Asli Pelin Gurgun ◽  
Kerim Koc
Keyword(s):  
Life Cycle Cost ◽  
Legal Status ◽  
Rank Correlation ◽  
Green Building ◽  
Evaluation Tool ◽  
Content Type ◽  
Spearman’S Rank Correlation ◽  
Spearman’S Rank Correlation Coefficient ◽  
Practical Evaluation ◽  
Hierarchy Process

PurposeCompetent contractors are one of the critical stakeholders to achieve targeted sustainability objectives in green building (GB) projects. Prior to contractor selection, prequalification is an important step, which requires contractors with certain capabilities in addition to traditional features. This study aims to develop a systematic and practical model for prequalification in GB projects using a multi-criteria decision-making (MCDM) approach by adopting the analytical hierarchy process (AHP).Design/methodology/approachThe AHP model with 8 main criteria groups and 25 sub-criteria is structured based on literature review and professional opinions accompanied by a pilot study. Then, interviews with experts, who are experienced in the development and application phases of GB projects in Turkey, are arranged to collect judgements. The agreement levels between different groups of experts are analysed via Pearson's and Spearman's rank correlation coefficient. Model applicability is tested on six hypothetical contractors for practicality.FindingsThe results show that i) financial capabilities, ii) legal status and iii) sustainability groups are the top three main criteria, while i) compliance with schedule requirements of the client, ii) current legal status including suits, iii) negative litigation history records, iv) contractor's compliance capacity to client's sustainability checklist for the proposed project and v) sustainability with lower life cycle cost (durability, maintenance, constructability) are the top five sub-criteria.Originality/valueThere is a gap in the literature analysing contractor prequalification phase in GB projects. This study attempts to fill this lack provided with a practical evaluation tool.

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