Organizational commitment among sheriffs’ deputies during the shift to community-oriented policing

Author(s):  
Nicholas Michael Perez ◽  
Max Bromley ◽  
John Cochran

Purpose The purpose of this paper is to suggest that the environment in which law enforcement officers operate is a main source of their job satisfaction, which is related to their overall work performance. In this line of research, a recent study by Johnson (2015) examined the organizational, job, and officer characteristics that may predict a police officer’s organizational commitment. Design/methodology/approach The current study replicates and extends the analyses performed in that study using an alternative data source to understand the influence of these measures on sheriff deputies’ organizational commitment during their organization’s shift to community-oriented policing. Findings Our results, while similar to those of Johnson (2015), revealed some unique findings. For example, in the current analyses, several organizational- and job- factors were significantly associated with deputies’ commitment to the sheriffs’ office. Specifically, deputies who report receiving higher supervisor feedback, higher peer cohesion, higher job variety and autonomy, and lower job-related stress were more highly committed to their law enforcement agency. Practical implications Key implications emerge for police administrators aspiring to influence employee organizational commitment during major agency shifts. Originality/value Overall, the present paper largely supports and progresses the findings of Johnson (2015) by extending them to sheriffs’ deputies, who are still largely underrepresented in policing research, and to an agency undergoing a dramatic organizational change. As such, the present study represents an important next step in understanding the factors that influence organizational commitment in law enforcement organizations.

Author(s):  
Elizabeth Donnelly ◽  
Colby Valentine ◽  
Karen Oehme

Purpose – The toll of the stresses of policing on officers’ physical and mental health and on their individual work and family functioning has been well documented in the literature. Given the well-established consequences of work-related stress on law enforcement, it becomes important to understand how officers are utilizing institutional support systems. Specifically, the purpose of this paper is to elucidate the relationship between officers and Employee Assistant Programs (EAPs). Design/methodology/approach – Data were collected from surveys attached to an online officer training targeting domestic violence in law enforcement families in a large southern state. Findings – A total of n=934 participants were retained for analyses. Few respondents (16.2 percent) reported accessing their EAPs. Totally, 56.4 percent reported knowing enough about their EAP and how to access it; 33 percent of participants would not use their EAPs for domestic violence concerns. No significant differences among officers who did and did not access their EAPs for workplace stress, posttraumatic stress, alcohol use, or domestic violence were identified. Significant differences in alcohol use, posttraumatic stress, and operational stress were identified in those who reported not knowing enough about how to access their EAP. Practical implications – Concrete suggestions are offered to help increase officers’ knowledge and understanding of the importance of mental health and EAPs. Agencies should consider a more comprehensive approach to mental health to ensure that officers get the help they need. Originality/value – Very little is known about the relationship that law enforcement officers have with EAP services. This study sheds light on some important differences in work-related stress, stress reactions, and knowledge and familiarity with EAP services.


2019 ◽  
Vol 26 (11) ◽  
pp. 2566-2580
Author(s):  
Paul Hampton ◽  
Ezekiel A. Chinyio ◽  
Silvia Riva

Purpose The purpose of this paper is to understand more precisely the culture and interpersonal behaviours associated with stress. Design/methodology/approach The research was conducted using a qualitative approach through an ethnographic methodology in relation to three companies. The greater part of the data collection period was structured into observations that ranged between 2 and 4 hr per day, 1–3 days per week, for a period of six months. A total of ten sites were explored; and on each site, the observations involved activities by 5–20 people. Findings The results showed the pivotal importance of interpersonal relationships in coping with the uncertainty of working conditions, the coordination of teamwork and managing responsibilities and power interactions. It was found that the impact of stress is multifaceted, affecting the physical status, interpersonal relationships, work performance and emotional well-being of construction workers. The workers who were studied emphasised five sources of support that help moderate work-related stress: additional tools such as communication systems and software, a facilitated access to professional help (e.g. psychological services), organisational changes in leadership, provision of resources for the well-being of personnel (e.g. job training) and better teamwork. Practical implications The study underlines the importance of dedicated services for stress management and specific training-related abilities devoted to reinforcing positive person–organisation dynamics. In particular, the abilities should relate to managing the impact of stress in terms of physique, interpersonal relationships, work performance and emotional well-being. Originality/value This is one of the first studies to adopt a psychological perspective for understanding construction scenarios and phenomena and was conducted by a qualified psychologist.


Author(s):  
Jennifer M. Reingle Gonzalez ◽  
Katelyn K. Jetelina ◽  
Stephen A. Bishopp ◽  
Melvin D. Livingston ◽  
Rodolfo A. Perez ◽  
...  

Purpose Law enforcement officers (LEOs) suffer from premature mortality, intentional and unintentional injury, suicide and are at an increased risk for several non-communicable disease outcomes including cardiovascular disease and several cancers, compared to those employed in other occupations. Repeated exposure to stressful and traumatic stimuli is a possible mechanism driving these adverse health outcomes among LEOs. To better identify the sources of these health problems, the purpose of this paper is to determine the feasibility of conducting a cohort study using physiological measures of stress (e.g. heart rate) with LEOs; perceptions of the FitBit device, including LEO buy-in and attitudes associated with the protocol. Design/methodology/approach Data were collected from ten recent graduates of the Dallas Police Training Academy. Findings Results suggest that officer buy-in and protocol compliance was high. Officers were eager to participate in this study, and completion of weekly surveys was 100 percent. Minute-level missing data from wearable devices was relatively low (25 percent), and 90 percent of participants wore the FitBit devices on more than 90 percent of study days. Originality/value Results from this study suggest that wearable physiological devices can be effectively used in law enforcement populations to measure stress.


2015 ◽  
Vol 53 (7) ◽  
pp. 1642-1658 ◽  
Author(s):  
Arto Lindblom ◽  
Sami Kajalo ◽  
Lasse Mitronen

Purpose – In the increasingly competitive retail environment, retailers’ ability to elevate frontline employees’ customer orientation (CO) can make the difference between the success and failure of their stores. However, the question of how to enhance employee CO is a tricky one. It has been stated that employee CO is a stable work value or disposition that is consistent over time, and therefore, difficult to manage. However, one factor that might be an important driver of employee CO is the retailers’ ethical leadership behaviour. Accordingly, the purpose of this paper is to focus on exploring the links between retailers’ ethical leadership, frontline employee CO and frontline employee job satisfaction, job-related stress and turnover intentions. Design/methodology/approach – For the purpose of this study, the authors develop five hypotheses about the retailers’ ethical leadership, frontline employee CO and frontline employee job satisfaction, job-related stress and turnover intentions. Using structural equation modelling, the authors test the hypotheses using a sample of 208 respondents from the Finnish retail industry. Findings – As a first important contribution, the findings of the present study indicate that frontline employee perceptions of their retailer’s ethical leadership are strongly linked to employee CO. As a second contribution, our results suggest that employee CO is positively related to job satisfaction. As a third contribution, this study shows that frontline employee job satisfaction is negatively related to their turnover intentions. Originality/value – This study contributes to service management and retail marketing literature by broadening the current understanding of the links between the ethical leadership of retailers, frontline employee CO and frontline employee job satisfaction, job-related stress and turnover intentions.


2018 ◽  
Vol 37 (1) ◽  
pp. 65-75 ◽  
Author(s):  
Muhammad Idrus Taba

Purpose The purpose of this paper is to investigate the mediation effect of work performance and organizational commitment in the relationship between reward system and employees’ work satisfaction. Design/methodology/approach The study population constituted all employees/permanent employees (civil servants and non-civil servants) at Bank of BNI, Bank of BRI, Bank of Mandiri, and Bank of South Sulawesi. The analytical method used to test the hypothesis of the research was structural equation modeling. Findings Based on the analysis results, it can be concluded that the extrinsic reward system and the intrinsic reward system have a direct, significant effect on work performance and organizational commitment, and work performance and also organizational commitment have a direct, significant effect on work satisfaction. On the other hand, the extrinsic reward system and the intrinsic reward system have no direct effect on work performance, but work performance and organizational commitment as mediation variables bridge the relationship between the extrinsic reward system and the intrinsic reward system to work satisfaction. Originality/value Mediation effect (using the Sobel test) of work performance, and organizational commitment in the relationship between Reward Systems on work satisfaction, location of the study (no previous research for this relationship): Bank of South Sulawesi, Indonesia.


2016 ◽  
Vol 18 (2) ◽  
pp. 143-154 ◽  
Author(s):  
Melanie Sauerland ◽  
Svenja Mehlkopf ◽  
Alana C Krix ◽  
Anna Sagana

Purpose – The purpose of this paper is to test how modifying one’s alibi statement interacts with exposure to deceptive interrogation techniques. Design/methodology/approach – In all, 90 participants walked about a university building for 15 minutes and either stole an envelope from a staff pigeonhole (guilty condition) or put the envelope there along the way (innocent condition). Subsequently, participants were asked to provide an alibi for the past 15 minutes. Guilty and half of the innocent participants were instructed to omit that they had been in the vicinity of the pigeonholes. The rest of the innocent participants were asked to tell the truth. Several days later, participants were questioned about six statements taken from their alibis, three of which contained altered information. Findings – As expected, participants were largely blind to our alterations, with detection rates ranging from 1 to 36 percent. Contrary to cognitive load predictions, detection rates did not vary as a function of truthfulness. Rather, guilty participants were less likely to detect alterations than innocents. Research limitations/implications – Memory distrust and guilty suspects’ aim to keep a low profile might be possible explanations for these findings. Practical implications – It is recommended that law enforcement officers and other legal practitioners refrain from using deceptive interrogation techniques and such techniques that can cause inconsistencies in suspects’ reports. Researcher should make it their task to educate these professional groups about the natural occurrence of memory related, non-deceptive inconsistencies in successive statements. Originality/value – This research uses a new methodology to study the effect of deceptive interrogation techniques on both innocent and guilty suspects. The findings are relevant for legal practitioners and researchers.


Author(s):  
Hope M. Tiesman ◽  
Rebecca J. Heick ◽  
Srinivas Konda ◽  
Scott Hendricks

Purpose – Motor-vehicle-related events (MVEs) are the leading cause of on-duty death for law enforcement officers, yet little is known about how officers view this significant job hazard. The purpose of this paper is to explore officers’ motor-vehicle risk perception and examine how prior on-duty MVEs and the death or injury of a fellow officer influences this perception. Design/methodology/approach – A state-wide random sample of 136 law enforcement agencies was drawn using publically accessible databases, stratified on type and size of agency. In total, 60 agencies agreed to participate and a cross-sectional questionnaire was distributed to 1,466 officers. Using six-point Likert scales, composite scores for motor-vehicle and intentional violence risk perception were derived. A linear regression multivariable model was used to examine factors affecting motor-vehicle risk perception. Findings – Motor-vehicle risk perception scores were significantly higher than intentional violence scores. A prior on-duty motor-vehicle crash, prior roadside incident, or knowledge of fellow officer’s injury or death from a MVE significantly increased motor-vehicle risk perception scores. After controlling for potential confounders though, only prior on-duty crashes and roadside incidents impacted motor-vehicle risk perception. Research limitations/implications – The study comprised primarily small, rural agencies and generalizability may be limited. Also, although the data were collected anonymously, reporting and response biases may affect these findings. Originality/value – This study involved a large and diverse cohort of officers and explored motor-vehicle risk perception. A better understanding of officers’ risk perceptions will assist in the development and implementation of occupational injury prevention programs, training, and policy.


2018 ◽  
Vol 8 (4) ◽  
pp. 265-286 ◽  
Author(s):  
Bryanna Fox ◽  
Lauren N. Miley ◽  
Richard K. Moule Jr

Purpose Research indicates that a link exists between resting heart rate (RHR) and various forms of antisocial, violent and criminal behavior among community and criminal samples. However, the relationship between RHR and engagement in aggressive/violent encounters among law enforcement has not yet been examined. The purpose of this paper is to examine the link between RHR and engagement in violent encounters using prospective longitudinal data on a sample of law enforcement officers in the USA. Design/methodology/approach Negative binomial regression, Kaplan-Meier survival analysis and Cox hazard regressions are conducted using a sample of 544 police officers to determine if there a relationship between RHR and engagement in violent encounters by law enforcement, even when controlling for demographics, biological and social covariates. Findings Results indicate that higher RHR is associated with an increased risk of officers engaging in a violent altercation, as measured by the number of arrests for suspects resisting arrest with violence, even after controlling for all other relevant factors. Originality/value This study was the first to examine police officers RHR levels and its associated with violent altercations during arrest using a rigorous statistical methodology.


Author(s):  
Benjamin Chase ◽  
Timothy Brusseau ◽  
Ryan Burns ◽  
James Hannon ◽  
Hester Henderson ◽  
...  

PurposeThe purpose of this study is to examine the association between components of metabolic syndrome with health-related fitness (HRF) and perceived stress in a sample of law enforcement officers.Design/methodology/approachLaw enforcement officers (N = 28) from the Mountain West region of the US reported their HRF scores (1.5 mile run, push-up, and sit-ups), had their blood drawn (glucose, triglycerides, high-density lipoprotein (HDL)) and had their waist circumference and blood pressure measured in a fasted state. Officers also completed a short questionnaire to assess health-enhancing physical activity (SQUASH) and both the Organizational and Operational Police Stress Questionnaires (PSQ-Org, PSQ-Op).FindingsLinear regression models revealed a positive linear relationship between glucose levels and 1.5 mile run times (beta = 0.560, p = 0.021, R2 = 0.24). A bivariate positive linear relationship between waist circumference and 1.5 mile run times was found to be significant (R2 = 0.17, p = 0.041). For every minute increase in 1.5-mile run times, PSQ-Org scores significantly increased by 0.543 standard deviations (p = 0.022) with 25% of the variance explained (R2 = 0.25). There were no statistically significant parameter estimates from the logistic regression equations when dependent variables were treated on the categorical measurement scale using recommended cut-points.Research limitations/implicationsIn conclusion, those who performed better on the 1.5 mile run were more likely to have lower fasting glucose levels, experience less stress and have a smaller waist circumference.Practical implicationsTherefore, according to these findings, it is imperative for those in law enforcement to improve their cardiorespiratory endurance to minimize stress and reduce their risk of metabolic syndrome.Originality/valueThis research is novel according to a recent PubMed search using the keywords “law enforcement,” “Metabolic Syndrome” and “fitness testing.”


Author(s):  
Yunho Yeom

Purpose The purpose of this paper is to detect spatial-temporal clusters of violence in Gwanak-gu, Seoul with space-time permutation scan statistics (STPSS) and identifies the temporal threshold for such detection to alert law enforcement officers quickly. Design/methodology/approach The case study was the Gwanak Police Station Call Database 2017 where civilian calls reporting violence were georeferenced with coordinated points. In analyzing the database, this study used the STPSS requiring only individual case data, such as time and location, to detect clusters of investigated phenomena. This study executed a series of experiments using different minimum and maximum temporal thresholds in detecting clusters of violence. Findings Results of the STPSS analyses with different temporal thresholds detected spatial-temporal clusters in Gwanak-gu. Number, location and duration of clusters depended on the temporal settings of the scanning window. Among four models, a model allowing the possible clusters to be detected within a 7-day minimum and 30-day maximum temporal threshold was more representative of reality than other models. Originality/value This study illustrates the clustering of violence with the STPSS by detecting spatial-temporal clusters of violence and identifying the appropriate temporal threshold in detecting such clusters. Identification of such a threshold is useful to alert law enforcement officers quickly and enables them to allocate their resources optimally.


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