scholarly journals Residents’ attitudes to tourism: a review

2019 ◽  
Vol 74 (2) ◽  
pp. 150-165 ◽  
Author(s):  
Arghavan Hadinejad ◽  
Brent D. Moyle ◽  
Noel Scott ◽  
Anna Kralj ◽  
Robin Nunkoo
Keyword(s):  
Social Exchange ◽  
Systematic Reviews ◽  
Social Exchange Theory ◽  
Quantitative Methods ◽  
Theoretical Perspective ◽  
The Body ◽  
Content Type ◽  
Body Of Knowledge ◽  
Spillover Theory ◽  
Residents Attitudes

PurposeThe purpose of this paper is to explore recent trends in the theories and methods applied to studies on residents’ attitudes.Design/methodology/approachTo achieve the objective of this research, this paper provides a review of 90 journal articles on residents’ attitudes towards tourism published between 2011 and 2017. The relevant articles were then analysed using content analysis.FindingsKey findings revealed that although social exchange theory is still dominant in exploring residents’ attitudes towards tourism, new frameworks are beginning to emerge such as institutional theory and bottom-up spillover theory. Nonetheless, alternative theoretical perspective has only been applied once or twice and requires further engagement. Quantitative methods still dominate the field, with the geographic dispersal of studies spanning 33 countries.Research limitations/implicationsA potential limitation of this review is that articles published only in four leading tourism journals, namely,ATR,JTR,TMandJOST, were analysed.Originality/valueThis review contributes to the literature in tourism by assessing the shift in the application of theory and methodological approaches in residents’ attitudes studies from previous systematic reviews. This study adds to the body of knowledge by providing an overview of the existing status of research on residents’ attitudes towards tourism, providing direction for future scholarly inquiry. A further contribution of this review is an indication of not only the data collection methods but also data analysis techniques which have not been done in previous review articles on residents’ attitudes towards tourism. As opposed to other systematic reviews, this paper assessed the geographical setting of studies on residents’ attitudes towards tourism.

Residents’ attitudes toward tourism development at Al-Juhfa, Saudi Arabia

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Ali Ahmad Algassim ◽  
Akhmad Saufi ◽  
Diswandi Diswandi ◽  
Noel Scott
Keyword(s):  
Saudi Arabia ◽  
Social Exchange ◽  
Social Exchange Theory ◽  
Tourism Development ◽  
Structured Interview ◽  
Environmental Benefits ◽  
Structured Interviews ◽  
Content Type ◽  
Negative Impacts ◽  
Residents Attitudes

Purpose Al-Juhfa is a small village located near Rabigh City, between Makkah and Madinah, Saudi Arabia, with significant archaeological and religious resources. The purpose of this paper is to examine residents’ attitudes toward tourism development at Al-Juhfa. Design/methodology/approach The qualitative study uses purposive interviewing to recruit informants. Data was collected using semi-structured interview and open-ended questions. Eight semi-structured interviews were made and a list of open-ended questions was distributed to 134 informants. All data were analysed and no new codes were found after the answer of the first 49 informants analysed. Findings The results show that residents’ attitudes toward tourism development in general were positive with residents expecting to receive economic, social and environmental benefits. Residents were aware of potential positive and negative impacts of tourism development and appeared to balance these in developing their attitudes. Tourism was seen to empower residents and the religiosity of the community influenced their perception of tourism development. Originality/value This study contributes to the literature by supporting the use of social exchange theory in this context and by recommending the inclusion of religiosity in further studies.

Is restaurant crowdfunding immune to the COVID-19 pandemic?

2022 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Yun (Yvonne) Yang ◽  
Yoon Koh
Keyword(s):  
Social Exchange ◽  
Social Exchange Theory ◽  
Quantitative Methods ◽  
Related Factors ◽  
Research Attention ◽  
Content Type ◽  
Logistic Regression Models ◽  
The Usa ◽  
Funding Success ◽  
New Perspective

Purpose In 2020, the COVID-19 pandemic had a devastating impact on global health care and the economy. The restaurant industry has been especially hit hard by the statewide “stay-at-home” orders. To get back on track, many of these businesses need capital. A new and effective form of fundraising for business startups is crowdfunding (CF). However, there has been little research on the pandemic impact on CF. This study aims to fill this gap by investigating the pandemic-related impact on restaurant CF. Design/methodology/approach This study extracted all 2,686 restaurant CF projects in the USA from the Kickstarter platform from April 2010 to January 2021. By conducting descriptive analyses and multiple logistic regression models, this study examined the pandemic impact on CF success. Findings This study finds that, while controlling the effects of other determinants, businesses in the midst of the pandemic are more likely to be successfully funded than businesses unaffected by the pandemic. Findings also reveal that restaurant startups lowered their funding goals and posted more updates/comments/pledge levels during the pandemic, which made projects more likely to be selected as a “Project We Love” and increased the odds of funding success. However, mentioning COVID-19-related information or locating projects in “red zones” are not found to have any significant direct or moderating impact on the funding success. Research limitations/implications This study pioneers the research topic restaurant CF and attempts to raise the research attention of small- and medium-sized enterprises and entrepreneurial financing. Using quantitative methods, it provides a new perspective on pandemic-impact research. Social exchange theory is extended to the context of reward-based CF under crisis. Finally, to the best of the authors’ knowledge, this is the first investigation of the possible moderating effect of project location on the relationship between restaurant CF characteristics and success. Practical implications The findings of this study suggest restaurateurs to be confident about the fundraising of their startup business through reward-based CF, even when located within so-called pandemic red zones, and perform appropriate communication strategies while using the reward-based CF. Originality/value This study is one of the earliest to examine the main and moderating effects of the pandemic-related factors on business CF in the hospitality realm. The findings are reference for researchers and restaurateurs on fundraising in a crisis context.

scholarly journals Overtourism: residents’ perceptions of tourism impact as an indicator of resident social carrying capacity - case study of a Spanish heritage town

2018 ◽  
Vol 73 (3) ◽  
pp. 277-296 ◽  
Author(s):  
Vanessa Muler Gonzalez ◽  
Lluis Coromina ◽  
Nuria Galí
Keyword(s):  
Literature Review ◽  
Social Exchange ◽  
Carrying Capacity ◽  
Theoretical Perspective ◽  
Demographic Variables ◽  
The Body ◽  
Willingness To Accept ◽  
Content Type ◽  
Social Carrying Capacity ◽  
The Impact

Purpose This paper aims to assess the value of impact perceptions as an indicator of social carrying capacity in the heritage town of Besalú, Spain. Additionally, it assesses the impact tourism dependence and other socio-demographic variables have on this indicator. Design/methodology/approach A literature review on social exchange theory (SET) and carrying capacity related to impact perceptions is presented. The method was a survey, with a questionnaire based on the literature review and in-depth interviews. The results have been analyzed statistically to determine the links between perceptions and socio-demographic variables. Using statistical tools, perceptions are compared to three indicators that have been used to determine capacity in literature: willingness to accept more tourism, tourism pressure and the tourist function index. Findings The willingness of residents to enter into, and remain, in an exchange relationship is affected primarily by tourism dependence, and to a lesser extent by gender and education. Additionally, impact perceptions do not correspond to a willingness to accept more tourists. The impacts of tourism on conservation show greater consensus, while impacts on the availability of space for residents show links to other capacity indicators. Originality/value This study enhances the body of knowledge on social carrying capacity in heritage towns, by focusing on a regionally prominent day-tripper heritage town facing high tourism pressure which is Besalú. From a theoretical perspective, this study attempts to merge carrying capacity and SET, thus linking sustainability to social exchange. It also highlights the importance of a gender-based perspective in sustainability.

Influence of knowledge sharing, innovation passion and absorptive capacity on innovation behaviour in China

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Pinghao Ye ◽  
Liqiong Liu ◽  
Joseph Tan
Keyword(s):  
Knowledge Sharing ◽  
Social Exchange ◽  
Absorptive Capacity ◽  
Risk Taking ◽  
Social Exchange Theory ◽  
Theoretical Perspective ◽  
Exchange Theory ◽  
Online Questionnaire ◽  
Content Type ◽  
The Impact

PurposeThis paper aims to address the question of what can significantly impact employees' IB and how employees' IB may be effectively stimulated by investigating key factors such as employees' knowledge sharing, innovation passion, absorptive capacity and risk-taking behaviour on workplace innovation. The moderating role of risk-taking behaviour on the link between absorptive capacity and innovation behaviour is also investigated.Design/methodology/approachBased on the principles of social exchange theory, the study design explores the complex relationship among knowledge sharing, innovation passion, absorptive capacity and risk-taking vis-à-vis employees' innovation behaviour within a unified analysis framework. Methodologically, employees in the information technology industry in China were surveyed via a questionnaire instrument, with a total of 318 valid questionnaires being collected online. Following a reliability and validity test of the questionnaire, the Smart PLS was used to verify the research model.FindingsStatistically significant results reported were as follows: (1) employees' innovation behaviour is positively impacted by knowledge sharing, innovation passion and absorptive capacity; (2) employees' innovation behaviour is negatively impacted by risk-taking behaviour; (3) knowledge sharing is positively impacted by innovation passion; (4) absorptive capacity is positively impacted by innovation passion; and (5) risk-taking behaviour regulates the relationship between absorptive capacity and innovation behaviour.Research limitations/implicationsOwing to limited research resources, 318 front-line employees were surveyed via an online questionnaire vis-à-vis the sampling method only, specifically taking knowledge sharing, innovation passion, absorptive capacity and risk-taking behaviour as antecedent variables with implications on how employees' innovation behaviour may be stimulated.Originality/valueThe mechanism of augmenting employees' innovation behaviour is chiefly explained from the perspective of innovation passion and risk-taking behaviour, which are conducive towards promoting employees' willingness to improve knowledge sharing and innovation behaviour. The social exchange theory is used as a basis to form an integrated model for the research, contributing to a cumulative theoretical perspective for future work on the impact of innovation passion and risk-taking behaviour on innovation.

scholarly journals Perceptions of tourism: a study of residents' attitudes towards tourism in the city of Girona

2020 ◽  
Vol 27 (2) ◽  
pp. 165-184 ◽  
Author(s):  
Sira Vidal Rua
Keyword(s):  
Social Interactions ◽  
Social Exchange ◽  
Social Exchange Theory ◽  
Tourism Industry ◽  
Content Type ◽  
The Social ◽  
Tourism Destinations ◽  
Exhaustive Study ◽  
The City ◽  
Residents Attitudes

Purpose Socio-cultural impacts of tourism have been widely researched within a social exchange theoretical framework, yet it seems that this theory could be neglecting those more emotional elements, which at the same time could be considered key to understand how tourism affects the society. Therefore, the purpose of this paper is to look at the social exchange theory (SET) from a different perspective and focus on those less rational influencing factors that could be shaping residents’ attitudes towards tourism. Design/methodology/approach Based on six main constructs, a quantitative survey-based research is developed in the small city of Girona with the purpose to broaden the versality of the theory, with the support of in-depth exploratory interviews. Thus, an exhaustive study of the influences that attachment to communities, involvement in the tourism industry and personal benefits derived from tourism could have on residents’ perceptions is developed. Findings This paper suggests that those smaller tourism destinations might mirror themselves in those close big tourism destinations and thus residents’ opinions and attitudes seem to be influenced by the situations lived in these larger tourism destinations. Moreover, this paper stresses on the importance of interactions and relationships between tourists and residents to boost personal benefits from tourism. Finally, results show how those attached citizens tend to support tourism development, which could be explained by the proudness they feel when others value what for them is home. Originality/value This paper contributes to the current understanding of attitudes towards tourism within the SET framework, especially relating to covering those more emotional elements of social interactions. Moreover, there seems to be a gap in current research relating to small urban destinations that is aimed to be covered in this research.

Modeling Residents’ Attitudes toward Short-term Vacation Rentals

2019 ◽  
Vol 59 (6) ◽  
pp. 955-974 ◽  
Author(s):  
Emily Pauline Yeager ◽  
B. Bynum Boley ◽  
Kyle Maurice Woosnam ◽  
Gary T. Green
Keyword(s):  
Social Exchange ◽  
Sense Of Community ◽  
Social Exchange Theory ◽  
Psychological Empowerment ◽  
Theoretical Perspective ◽  
Costs And Benefits ◽  
Short Term ◽  
Qualitative And Quantitative ◽  
The Us ◽  
Residents Attitudes

Researchers have recently begun to explore residents’ perceptions of short-term vacation rental (STVR) from both qualitative and quantitative approaches, but there is still a need for strong theoretical underpinnings to support this growing body of research. This study addresses this gap through applying a theoretical perspective that combines Social Exchange Theory and Weber’s Theory of Formal and Substantive Rationality to assess residents’ attitudes toward STVRs in the US city of Savannah, Georgia. Results from 384 resident surveys revealed that support for STVRs was a function of both the costs and benefits associated with STVRs, as well as perceived social and psychological empowerment from STVR development. These findings highlight the need for regulatory approaches that ensure STVRs do not infringe on residents’ sense of community and that STVR activity reflects the values and norms of residents so that STVR visits induce resident’ pride in their neighborhoods.

Existence of asymmetry between wages and automatable jobs: a quantile regression approach

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Tarannum Azim Baigh ◽  
Chen Chen Yong ◽  
Kee Cheok Cheong
Keyword(s):  
Quantile Regression ◽  
Theoretical Perspective ◽  
Structured Interview ◽  
The Body ◽  
Education Policies ◽  
Content Type ◽  
Conditional Mean ◽  
Body Of Knowledge ◽  
Job Polarization ◽  
Quantile Regression Method

PurposeThis study aims to explore, in the context of Machinery and Equipment sector of Malaysia, the association between average wages and share of employment in automatable jobs, specifically whether the association between average wages and share of employment automatable jobs is asymmetric in nature.Design/methodology/approachThe responses obtained from the structured interview of 265 firms are used to build up the empirical models (conditional mean regression and quantile regression).FindingsThe conditional mean regression findings show that employment levels in some low-waged, middle-skilled jobs are negatively associated with average wages. Furthermore, the quantile regression results add that firms that possess higher levels of share of employment in automation jobs are found to have a stronger association to average wages than those possessing a lower share of employment in automation jobs.Practical implicationsFrom the theoretical perspective, the findings of this study add to the body of knowledge of the theory of minimum wages and the concept of job polarization. From a policy perspective, the findings of this study can serve as a critical input to standard setters and regulators in devising industrial and as education policies.Originality/valueBased on the assumption of a constant average policy effect on automatable jobs, conditional mean regression models have been commonly used in prior studies. This study makes the first attempt to employ the quantile regression method to provide a deeper understanding of the relationship between wages and employment in automatable jobs.

scholarly journals Operations management body of knowledge and its relevance to manufacturing and service organizations

2018 ◽  
Vol 25 (4) ◽  
pp. 373-389 ◽  
Author(s):  
Jurandir Peinado ◽  
Alexandre Reis Graeml ◽  
Fernando Vianna
Keyword(s):  
Operations Management ◽  
Lean Manufacturing ◽  
Process Management ◽  
Work Organization ◽  
The Body ◽  
Service Organizations ◽  
Manufacturing Companies ◽  
Content Type ◽  
Service Companies ◽  
Body Of Knowledge

Purpose The purpose of this paper is to assess the differences in importance assigned by manufacturing or service organizations to topics related to operations management and its attendant body of knowledge. Design/methodology/approach The authors did this by cataloguing and analyzing vacancy announcements related to operations management, presented by manufacturing and services companies in major Brazilian human resources websites. Findings The results show that manufacturing companies primarily hire personnel with skills in routine process management, quality management, lean manufacturing, ergonomics and work organization. Service companies generally seek professionals with knowledge and experience in logistics, supply chain management and project management. Research limitations/implications This study presents some limitations that reduce the power of its conclusions. There is some degree of subjectivity in the interpretation of the contents of the analyzed ads. In order to reduce this problem, the authors who did the tabulation of data marked the situations for which there were some doubts about the classification, discussing them with the other author, until they reached a consensus on the best way to classify each one. Originality/value The discussion about the importance assigned by manufacturing and service companies to the topics of operations management is crucial for not only the results obtained, but also to stimulate the debate on topics that comprise or should comprise the body of knowledge of operations management, and the way they are incorporated into business practice. This provides an additional opportunity to reflect on the potential of operations management in supporting business managers now and in the future.

scholarly journals Beyond agency and stewardship theory: shareholder–manager relationships and governance structures in family firms

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Ann Sophie K. Löhde ◽  
Giovanna Campopiano ◽  
Andrea Calabrò
Keyword(s):  
Social Exchange ◽  
Family Business ◽  
Social Exchange Theory ◽  
Family Firms ◽  
Governance Structure ◽  
Managerial Behavior ◽  
Exchange System ◽  
Content Type ◽  
The One ◽  
Over Time

PurposeChallenging the static view of family business governance, we propose a model of owner–manager relationships derived from the configurational analysis of managerial behavior and change in governance structure.Design/methodology/approachStemming from social exchange theory and building on the 4C model proposed by Miller and Le Breton-Miller (2005), we consider the evolving owner–manager relationship in four main configurations. On the one hand, we account for family businesses shifting from a generalized to a restricted exchange system, and vice versa, according to whether a family manager misbehaves in a stewardship-oriented governance structure or a nonfamily manager succeeds in building a trusting relationship in an agency-oriented governance structure. On the other hand, we consider that family firms will strengthen a generalized exchange system, rather than a restricted one, according to whether a family manager contributes to the stewardship-oriented culture in the business or a nonfamily manager proves to be driven by extrinsic rewards. Four scenarios are analyzed in terms of the managerial behavior and governance structure that characterize the phases of the relationship between owners and managers.FindingsVarious factors trigger managerial behavior, making the firm deviate from or further build on what is assumed by stewardship and agency theories (i.e. proorganizational versus opportunistic behavior, respectively), which determine the governance structure over time. Workplace deviance, asymmetric altruism and patriarchy on the one hand, and proorganizational behavior, relationship building and long-term commitment on the other, are found to determine how the manager behaves and thus characterize the owner's reactions in terms of governance mechanisms. This enables us to present a dynamic view of governance structures, which adapt to the actual attitudes and behaviors of employed managers.Research limitations/implicationsAs time is a relevant dimension affecting individual behavior and triggering change in an organization, one must consider family business governance as being dynamic in nature. Moreover, it is not family membership that determines the most appropriate governance structure but the owner–manager relationship that evolves over time, thus contributing to the 4C model.Originality/valueThe proposed model integrates social exchange theory and the 4C model to predict changes in governance structure, as summarized in the final framework we propose.

Relationship closeness paradox: contingency analysis in B2B sales

2020 ◽  
Vol 35 (6) ◽  
pp. 971-982 ◽  
Author(s):  
Yonggui Wang ◽  
Daniel Peter Hampson ◽  
Myat Su Han
Keyword(s):  
Social Exchange ◽  
Social Exchange Theory ◽  
Sales Performance ◽  
Dark Side ◽  
Negative Consequences ◽  
Contingency Analysis ◽  
Content Type ◽  
Market Expansion ◽  
Relationship Closeness ◽  
Business Customers

Purpose This study aims to examine the positive and negative consequences of relationship closeness between salespersons and their business customers in a B2B sales context: sales performance and salesperson passive opportunism. Design/methodology/approach Drawing on the social exchange theory, the authors develop a conceptual model of positive and negative consequences of relationship closeness. The authors empirically test the model using matched survey data from 269 salesperson-sales supervisor dyads and individual sales performance ratings from one of the largest distribution and market expansion companies in Myanmar. Findings Results provide evidence of positive (i.e. sales performance) and negative (i.e. salesperson passive opportunism) consequences of salesperson’s perceived relationship closeness. These relationships are, however, contingent on organization-level and employee-level factors. High extent of supervision enhances the effects of salesperson’s perceived relationship closeness on sales performance but attenuates its influence on salesperson passive opportunism. The effect of salesperson’s perceived relationship closeness on salesperson’s passive opportunism is stronger for salespersons with a promotion (vs prevention) focus. Research limitations/implications The results offer guidelines to firms seeking to optimize the efficacy of close relationships between their salespersons and customers. For example, higher levels of supervision could increase the likelihood of positive outcomes of relationship closeness while minimizing its negative consequences. Originality/value To the best of the authors’ knowledge, this study is the first to demonstrate not only the benefits of relationship closeness between salespersons and customers but also its dark side: the relationship closeness paradox.

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