Digital Marketing Analytics: Building Brand Awareness and Loyalty in UAE

Author(s):  
Anushka Achamma Moncey ◽  
Kamaladevi Baskaran
Author(s):  
Anna Makrides ◽  
Demetris Vrontis ◽  
Michael Christofi

The widespread access of electronic word of mouth (e-WOM) enables contemporary consumers to assess the opinions of others, irrespective of geographical boundaries, about products and services. This research examines the impact of e-WOM on building international brand awareness when the former is used as a core part of a company's overall digital marketing strategy. By applying the survey methodology, the findings provide support for this positive effect; namely, the integration of e-WOM in the overall digital marketing strategy and activities applied by an organization can enhance brand awareness beyond country borders and contribute towards the overall organizational effectiveness and success. Taken together, the study provides further insight into eWOM and cross-border brand awareness relationship and outlines several questions that deserve further study.


2021 ◽  
Vol 9 (2) ◽  
pp. 48-59
Author(s):  
Bayu Suseno ◽  
Anwar Hidayat

This study aims to determine the awakening of the local pride tagline or slogan as a movement for the community to be proud to use a local sneaker brand. In this study, branding theory is used to analyze the formation of a tagline for local pride or pride in Indonesian-made products. The results of this study illustrate that the local pride campaign which is influenced by the practice of cross-industry collaboration with influencers is able to build brand personality for local shoe products towards consumer buying interest. The level of consumer ethnocentrism in the community forms brand awareness which has a significant effect on purchasing decisions for local shoe products, this is also in line with government policy through restrictions on imported commodities for products or goods that can be made domestically. The use of digital marketing content carried out by local products with the theme of being made proud of Indonesian products becomes a brand campaign through the hashtag #LocalPride to increase sales of local shoes (footwear) products, as well as a promotional tool that has proven to be very effective in increasing the number of followers of social media accounts.


2021 ◽  
Vol 17 (1) ◽  
pp. 97-108
Author(s):  
Esty Naruliza ◽  
Rico Suseno

Along with the development of the era, which is supported by the development of increasingly sophisticated technology, it has an impact on increasingly fierce business competition. Various efforts have been made by the company in order to have a strong traction stuck in the minds of consumers. The strategy used to introduce a brand is to use digital marketing. The higher the level of brand awareness (brand awareness), the more inherent a brand will be in the minds of consumers, so the more likely the brand will be chosen by consumers. In this study, the object is Tokopedia's consumers in the city of Palembang.  The sampling method uses accidental sampling.  The data used are primary data by distributing questionnaires directly to Tokopedia application users in the city of Palembang.  The number of samples used was 272 respondents.  The test was carried out in three stages, namely validity, reliability, classical assumption and hypothesis testing. The results of this study indicate that digital marketing and brand awareness together have a positive effect on purchasing decisions of Tokopedia consumers in Palembang, this can be seen from the results of the multiple regression test Y = 18,950 + 0.556 X1 + 0.28 X2 + e.  When viewed from the coefficient of determination (R2) of 34.9%, purchasing decisions can be explained by digital marketing and brand awareness. Meanwhile, 65.1% was influenced by other variables not examined in this study, such as discounts, hsrgs, availability of goods and others.


2019 ◽  
Vol 1 (3) ◽  
pp. 155-163
Author(s):  
Intan Putri Cahnyani

Ungkapan Tegal (dalam hal ini Kabupaten Tegal) sebagai Jepangnya Indonesia, bermula dari industri pengolahan logam yang menjadi salah satu potensi unggulan daerah sejak puluhan tahun yang lalu dan bahkan hingga kini konsisten menjadi penyumbang lebih dari 25 persen setiap tahunnya pada Pendapatan Domestik Regional Bruto (PDRB) Kabupaten Tegal.  Pemerintah Kabupaten Tegal melalui Dinas Perindustrian dan Perdagangan (Disperindag) menjawab tantangan Pemerintah Indonesia dengan merilis Potji.com sebagai salah satu mimpi besar Kabupaten Tegal untuk bisa merevolusi perekonomian Kabupaten Tegal di era digital dalam rangka menghadapi Masyarakat Ekonomi ASEAN (MEA) dengan menggeliatkan bisnis Industri Kecil Menengah (IKM), khususnya sentra logam melalui digital marketing communication. Hal tersebut didasarkan pada kenyataan bahwa hingga saat ini industri logam di Kabupaten Tegal masih mengalami kendala utama dalam pemasaran, penguasaan IT dan kualitas SDM. Berkaitan dengan masalah tersebut, Program Pengembangan Produk Unggulan Daerah (PPPUD) ini berusaha untuk mengajak mitra memanfaatkan potji.com dengan memberikan workshop dan intensive coaching clinic mengenai digital marketing communication berbasis kearifan lokal. Tujuan dari kegiatan Program Pengembangan Produk Unggulan Daerah (PPPUD) ini adalah (1) meningkatkan brand awareness masyarakat terhadap positioning Kabupaten Tegal sebagai Jepangnya Indonesia atau Tegal sebagai Kota Industri (pengolahan) khususnya logam, (2) termanfaatkannya situs potji.com milik disperindag Kab Tegal oleh mitra dalam melakukan digital marketing communication berbasis kearifan local, (3) jaringan pemasaran IKM sentra logam mitra bertambah luas, (4) interaktivitas operator dari mitra di website potji.com meningkat serta terupdatenya content yang ada di potji.com secara regular. Inti dari program ini adalah peningkatan kapasitas dari para mitra yang menjadi pelaku IKM sentra logam


Author(s):  
Matthew D. Vollrath ◽  
Salvador G. Villegas

AbstractThe use of analytics data in digital marketing has had a profound impact on the way marketers create consumer relationships and how firms make decisions. However, the marketing analytics literature offers little guidance on how digital marketing analytics tools should be selected and leveraged in service to the firm’s overall strategy. Foundational marketing theory and research concerning the origin of consumer value and the primary importance of the consumer decision journey to strategy formation offer a pathway to evaluating digital marketing tools and analysis in a strategic and theoretically sound manner. This paper builds on seminal marketing thought to propose a conceptual framework that places use of digital marketing analytics tools and channels in the context of a firm’s marketing plan. The framework has diverse applications across many industries and platforms and can help markers avoid falling victim to digital marketing analytics myopia, even as evolving technologies and broader societal forces like the response to Covid-19 accelerate the digitalization of marketing.


2022 ◽  
Vol 12 (1) ◽  
pp. 43-50 ◽  
Author(s):  
Zainab Zaidi ◽  
Sakinah Shukri

The COVID-19 pandemic caused significant changes in many aspects especially towards small medium entrepreneurs (SMEs) as many of SMEs need to shut down their business due to movement control order (MCO) conducted by Malaysia government as SMEs cannot reach their customers. Previous studies show that having an effective digital marketing strategy in place might leave businesses vulnerable to severe setbacks towards SMEs. This research proposal aims to carry out and prove the possible potential effects and factors that influence digital marketing implementation towards online consumers in Selangor during COVID-19 pandemic. The methodology of this paper uses a descriptive qualitative approach by analyzing various previous literature on digital marketing scope of study. The sample size of the study is 235 respondents who were selected based on convenience sampling. The finding has discovered that there is a significant relationship between customer loyalty with implementation of digital marketing towards online consumers in Selangor during COVID-19 pandemic and there is a significance relationship between brand awareness and the implementation of digital marketing towards online consumer in Selangor during COVID-19 pandemic.


2018 ◽  
Vol 3 (1) ◽  
pp. 1 ◽  
Author(s):  
Femi Oktaviani ◽  
Diki Rustandi

Sentra industri rajutan Binong Jati sebagai industri kreatif di bidang fashion. Memproduksi berbagai jenis pakaian rajutan berskala home industry sejak tahun 60-an. Seiring dengan waktu sentra rajutan ini kemudian dikelola oleh Koperasi Industri Rajutan Binong Jati (KIRBI) dengan harap dapat meingkatkan dan membangun potensi kemampuan ekonomi anggota dan masyarakat dalam mencapai kesejahteraan. Kehadiran KIRBI sebagai wadah sekaligus garda terdepan para pelaku bisnis rajutan, seharusnya mampu mengembangkan potensi yang ada dengan mempromosikan wilayah Binong Jati menjadi salah satu industri kreatif, sehingga masyarakat mengetahui dan aware terhadap produk industrirajutan Binong Jati. Penelitian ini mengemukakan digital marketing dalam membangun brand awareness sebagai upaya menginformasikan, membujuk dan mengingatkan masyarakat tentang KIRBI sebagai salah satu UMKM pembuatan pakaian berbahan rajutan. Pemilihan social media, pesan, dan kegiatan bauran promosi yang digunakan KIRBI untuk membangun brand awareness menjadi tujuan dari penelitian. Penelitian ini sebagai penelitian kualitatif dengan menggunakan studi kasus. Data yang di dapat melalui observasi dan wawancara, serta didukung oleh dokumentasi peneliti. Informan terdiri dari dua informan utama dan dua informan tambahan. Hasil penelitian menunjukan bahwadigital marketingdalam membangun brand awareness dilakukan dengan mengelola media sosial instagram dengan melakukan aktivitas berupa iklan, tagline, serta menjalankan teknik bauran pemasaran seperti personal selling, sales promotion dan public relations sebagai upaya membangun brand awareness tentang produk industri rajutan Binong Jati.


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