Ana Carolina Cintra Nunes Mafra
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João Luiz Miraglia
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Fernando Antonio Basile Colugnati
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Gilberto Soares Lourenço Padilha
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Renata Rafaella Santos Tadeucci
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AbstractBackgroundThe quality of the patient’s medical records is strictly related to patient safety. Besides, its data are widely used in observational studies. However, the reliability of the information extracted from them is a matter of concern in audit processes to ensure inter-rater agreement (IRA). Thus, the objective of this study is to evaluate the IRA among members of the Patient’s Health Record Review Board (PHRRB), in routine auditing of medical records, and the impact of periodic discussions of results with raters.MethodsProspective longitudinal study conducted between July of 2015 and April of 2016 at Hospital Municipal Dr. Moysés Deutsch, a large public hospital in São Paulo. The PHRRB was composed of 12 physicians, 9 nurses and 3 physiotherapists, who audited medical records, monthly, with the number of raters changing throughout the study. It was carried out PHRRB meetings to reach a consensus on criteria that the members have to rate in the auditing process. It was created a review chart that raters should verify the registry of patient’s secondary diagnosis, chief complaint, history of presenting complaint, past medical history, medication history, physical exam and diagnostic testing. It was obtained the IRA every three months. The Gwet’s AC1 coefficient and Proportion of Agreement (PA) were calculated to evaluate the IRA for each item over time.ResultsThe study included 1884 items from 239 records with an overall full agreement among raters of 71.2%. A significant IRA increase by 16.5% (OR=1.17; 95% CI=1.03—1.32; p=0.014) was found in the routine PHRRB auditing, with no significant differences between the PA and the Gwet’s AC1, that showed a similar evolution over time. The PA decreased by 27.1% when at least one of the raters was absent from the review meeting (OR=0.73; 95% CI=0.53—1.00; p=0.048).ConclusionsMedical record quality has been associated with the quality of care and could be optimized and improved by targeted interventions. The PA and the Gwet’s AC1 are suitable agreement coefficients that are feasible to be incorporated in the routine of PHRRB evaluation process.